Showing questions tagged: اعرض كل الأسئلة
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Cached Web Content Not Clearing

Win 7 Home Premium Firefox Version 101.0.1 'Privacy & Security'->'Cookies and Site Data', 'Clear Data.' When 'Clear Now,' Cached Web Content; is clicked, it does… (read more)

Win 7 Home Premium Firefox Version 101.0.1

'Privacy & Security'->'Cookies and Site Data', 'Clear Data.'

When 'Clear Now,' Cached Web Content; is clicked, it does not zero out. (It used to clear completely).

The browser webpage has been refreshed, the browser closed and reopened, and the computer restarted but the cache does not reset.

This issue started on the morning (Pacific time) of June 26-Is this a known glitch or am I missing a detail?

Asked by Buddy2014 2 years ago

Last reply by Buddy2014 2 years ago

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Firefox is Deleting my Exception Lists

Firefox is deleting my website exception list whether I have "Delete cookies and site data when Firefox is closed." checked or not. It is the same with the exceptions lis… (read more)

Firefox is deleting my website exception list whether I have "Delete cookies and site data when Firefox is closed." checked or not. It is the same with the exceptions list for logins.

Steve

Asked by sfb3270 12 months ago

Answered by sfb3270 12 months ago

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clearing cookies

Is there a Firefox setting that automatically clears cookies? When I turned my computer on, it had been cleared of cookies since the last time I had it on a few hours ago… (read more)

Is there a Firefox setting that automatically clears cookies? When I turned my computer on, it had been cleared of cookies since the last time I had it on a few hours ago, but I didn't do it. No one else here to use the computer but me. I don't want cookies cleared automatically. How do I change it back to manual? I use Firefox Browser 120.0

thank you

Asked by bbbarb2477 1 year ago

Last reply by bbbarb2477 1 year ago

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Firefox is creating cookies.sqlite.bak file when i enter twitch.tv

Hi, Today I discovered that firefox has logged me out of every site. I checked the cookies and there were cookies.sqlite and cookies.sqlite.bak. When I delete the newly … (read more)

Hi, Today I discovered that firefox has logged me out of every site. I checked the cookies and there were cookies.sqlite and cookies.sqlite.bak. When I delete the newly created cookies.sqlite and rename cookies.sqlite.bak to cookies.sqlite, I am logged back in to all sites and everything works fine. I notice that the cookies.sqlite.bak file is created when I go to twitch.tv. Can I check what is causing this problem and fix it somehow? I've already tried deleting the cookies just from the twitch.tv site, but that doesn't help.

Asked by ffyyyyyy 7 months ago

Last reply by ffyyyyyy 7 months ago

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Cannot stay logged in to Facebook

Hello. Can someone please explain why Facebook asks for username/password every single time Firefox is restarted? I do not use cookie-cleaning extensions. They also send … (read more)

Hello. Can someone please explain why Facebook asks for username/password every single time Firefox is restarted? I do not use cookie-cleaning extensions. They also send a 'login attempt' email and phone notification every time.

Tried with and without Facebook Container. Not using other Container/multi-account related extensions. My settings:

Standard Tracking Protection (allow/block exceptions: none) "Do not track" signal: Always Delete cookies and site data when Firefox is closed: disabled (no exceptions) History - Firefox will: Remember History

Thank you

Asked by George 1 year ago

Answered by George 1 year ago

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Firefox stops showing Gmail correctly after a few days. Fire fox cannot log-in to Outlook.live.com.

Hi. Is there anyone having experienced similar phenomena? 1) Firefox stops showing Gmail correctly after a few days. Immediately after starting Firefox, I can log-in and… (read more)

Hi. Is there anyone having experienced similar phenomena?

1) Firefox stops showing Gmail correctly after a few days. Immediately after starting Firefox, I can log-in and open Gmail.com correctly. But after a few days keeping opening Gmail on Firefox, Gmail.com shows error messages regarding Cookie (please see the attached screenshot). If I do "Try clearing the startup cache" from trouble shooting information tab, Firefox shows Gmail correctly again, but after a few days the same issue happens again.

2) Fire fox cannot log-in on Outlook.live.com. As title says, I cannot log-in outlook live. Whenever I try to log-in from Outlook log-in page, Firefox shows log-in page again. This issue isn't resolved by inactivating "Enhanced tracking protection".

Both of them started to happen since the update around the end of 2023, I think. (On the other hand, Chrome works on both websites correctly)

If you have some information, it might help me. Thanks in advance.

Asked by ghc03361 9 months ago

Last reply by ghc03361 9 months ago

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cookie selection

Skysports.com always asks me to select cookie options. Allow or View options and reject. I always choose the second one. The problem is. I can never choose the options. … (read more)

Skysports.com always asks me to select cookie options. Allow or View options and reject. I always choose the second one. The problem is. I can never choose the options. Opera browser, a better browser than this one, shows the options and allows me to choose. Sky just shows the same box every single page and I have to go through the same sequence every time.

Your cookie options

Sky and its trusted partners need your permission to store and access cookies, unique identifiers, personal data, and information on your browsing behaviour on this device. This only applies to Sky Sports. You don’t have to accept, and you can change your preferences at any time via the Privacy Options link at the bottom of this screen. If you don’t accept, you may not see some personalised ads and content. If you are a Sky customer, we may personalise ads and content by using the Sky account and product information we hold about you. Find out more about how your data is used below:

Cookies, device identifiers, or other information can be stored or accessed on your device for the purposes presented to you.

Ads and content can be personalised based on a profile. More data can be added to better personalise ads and content. Ad and content performance can be measured. Insights about audiences who saw the ads and content can be derived. Data can be used to build or improve user experience, systems and software.

Precise geolocation and information about device characteristics can be used.

If you don’t want to accept, please select View options or reject below where you can also see how and why your data may be used. You can also see where we or our partners claim a legitimate interest and object to the processing of your data.

Asked by pete_scott2 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

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Deleting specific cookies on a Mac for Wizzair.com

I searched in Google and this website for instructions for how to delete specific cookies for a website. Many instructions are probably for older versions of Firefox. I … (read more)

I searched in Google and this website for instructions for how to delete specific cookies for a website. Many instructions are probably for older versions of Firefox.

I used to be able to login as of this morning to Wizzair.com. Then suddenly, regardless what I do, I can no longer use Firefox to login. I used the Preferences/Privacy & Security/Cookies & Site data/Manage Data for Wizzair.com to remove the cookies for the website, but it didn't help. I changed the password, it didn't help.

Their chat support sent me to their Privacy statement. There, there is custom list of cookies that they use. I was told to try to delete them individually... I have no idea how to do that and I could not find a method that works.

I can login the website using Safari. Any suggestions for what to do to be able to use again Firefox to login into this website? Thanks in advance.

Asked by Sue 1 year ago

Last reply by Sue 1 year ago

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Blank screens, logins do not work

I have been using Mozilla Firefox for years. I am using the latest version (121.0 (64-bit)). Suddenly today, several websites result in a blank screen (startme and nextdo… (read more)

I have been using Mozilla Firefox for years. I am using the latest version (121.0 (64-bit)). Suddenly today, several websites result in a blank screen (startme and nextdoor) and other pages will not let me login (Citi, Edelman Financial Engines). I tried deleting the cookies and site data and history but it did not help and might have made it worse. When I tried to login to Mozilla support, it says I need to enable cookies and will not let me login. When I go to "Settings-Privacy & Security", it is set to "Standard" which is supposed to include allowing cookies. If there is another place to enable cookies, I do not know where that is.

If I use Microsoft Edge, all the webpages work normally. I had to post this message using Edge because I cannot login to Mozilla using Firefox.

I have many bookmarks saved so I hope whatever the solution is will not lose them.

Thanks to anybody who can help me fix this problem

Asked by bkoopers 11 months ago

Last reply by bkoopers 11 months ago

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ensure that each new window work separately and doesn't store cache

I am having some issues and hope to get help from the community when I open a new window and log in to www.somesite.com. and then I open another window[private] and log … (read more)

I am having some issues and hope to get help from the community when I open a new window and log in to www.somesite.com. and then I open another window[private] and log in to www.somesite.com i would prefer that it doesn't get me the login from the first window.

tried changing numerous settings but still i keep getting the same login from the first window.

I've attached a screenshot of how it should look like

Asked by johny dep1 1 year ago

Last reply by zeroknight 1 year ago

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Cant use Tineye- used to work great until yesterday

Thru Firefox, I use Tineye to find related photos - I use it all the time, it's been great - I always use a VPN and have never had problems until now (as of yesterday). N… (read more)

Thru Firefox, I use Tineye to find related photos - I use it all the time, it's been great - I always use a VPN and have never had problems until now (as of yesterday). Now it won't search, a verify you're human window comes up, and I have to keep clicking squares, which I do - but then it says to allow cookies and start over. Well I don't want to allow cookies (I assume it's one of the options I have thru Firefox to block cookies), and I can't find where to allow cookies even if I did (I went to Firefox preferences etc) and I don't want to disable my VPN. Maybe I should mention that I just added or started a Mozilla account, as I have had immense trouble with my aol emails, and am trying to move everything over to a gmail account. My sign in to Firefox was the aol email, and I had to (try, I thought I did it) add another account, which I think I did successfully. So it was right after that, that all this started. Help please! Thank you!

Asked by PocketDan 7 months ago

Last reply by PocketDan 7 months ago

Firefox not remembering cookie permissions

I'm having problems with a website constantly asking me to accept cookie permissions. It happens on some other sites occasionally, but this particular site is one that I … (read more)

I'm having problems with a website constantly asking me to accept cookie permissions. It happens on some other sites occasionally, but this particular site is one that I use each day.

When I visit the site I get the cookie permissions box. I click accept all cookies. No matter how many links I click I am presented with the box yet again. It doesn't happen with Chrome, Edge or Brave.

Asked by XyZed 3 months ago

Last reply by Bilal Khan 2 months ago

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Firefox keeps logging me out of chatgpt and chatgpt alone whenever i close its tab

I've tried other browsers (e.g. brave) and it works fine there. I can close the tab, close the browser, reopen it and I'll still be logged into chatgpt but not with firef… (read more)

I've tried other browsers (e.g. brave) and it works fine there. I can close the tab, close the browser, reopen it and I'll still be logged into chatgpt but not with firefox

I've tried clearing cookies, settings them to always be allowed, re-enabling web-rtc, disabling enchanced protection, nothing works. IF i close the active tab with chatgpt even momentarily i will always have to re-log in again when i reopen it

Asked by drakyry 1 year ago

Last reply by zeroknight 1 year ago

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Should I invest in Advertising Ball-Socket Bearings from Habor Freight to an Audience equating to Travel-Luggage Producers?

Okay; So a super positioned photon has a 720 degree of field displacability within its' emtiness and with its' orbitals and what-not... But why does 4-Wheel luggage mov… (read more)

Okay;

So a super positioned photon has a 720 degree of field displacability within its' emtiness and with its' orbitals and what-not...

But why does 4-Wheel luggage move so much more freely; it may even be in one place while maintaining the same 360 degrees of motions that a 2-Wheeled Luggage has - while it is in a fixed direction...

But they both offer the same 360 degrees of singular direction of motion...but...if you have4 Ball-Socket Joints on the bottom of the luggage, it could be going - without axle request-response reisistancant-fixation...; in spirals about the axis which it is also 360 degree traveling in...it could cover double the distance, while only traveling half the actual linear distance...

~$4 @ Harbor Freight.

P.S. I found a glitch as I typed this - If you "Copy Image," you can Click "Add Image," then "Paste," the Image , successfully - it appeared on the display within that Folder...now it is on My desktop, but it fails to Upload, I can go and repaste - ACTUALLY replacing it on my Desktop...but it fails...


AHHHH unsupported Image Type...

You all could totally allow me to upload into an HTML6 Canvas with WASM, which I would suggest Simply Strips out the Color Positional Data; Storing it as a Binary Format - and then when you go to Display it; simply Read that Fetched Binary into a Linear Memory Sequence, as SetPixel Commands into the Canvas API...You do not REALLY need the WASM...But WebAssembly! (I guess it was the File Type.)

Asked by Volu-t-io-n-era-rit-ly 12 months ago

Answered by Volu-t-io-n-era-rit-ly 12 months ago

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Firefox update from 111.0.1 to 112 set the dates of most cookies into the far future and keeps doing it

The last update made it look like all cookies were gone, except there are still there but the dates are wrong. 90%+ of them have their "last used" date set to "in 4,137 y… (read more)

The last update made it look like all cookies were gone, except there are still there but the dates are wrong. 90%+ of them have their "last used" date set to "in 4,137 years" (see screenshot). Websites ask to accept cookies every time Firefox is restarted, which makes them basically useless. I have to use phone authentication each time I want to check gmail on my desktop because the site acts as if it had never seen me before.

Firefox's safe mode is the same. I ran the antivirus on the whole system and it found nothing. Windows clock works fine. Other Firefox functions seem to behave like normal. Other browsers are unaffected.

I filed a bug report and I'm thinking about trying the last extended support version to see if it still happens. I backed up the whole profile and I would like to keep all my data, including the cookies.

So, what can I do to try and get this fixed fast, and possibly keep my cookies, too? Thank you very much!

Asked by dslayer 1 year ago

Answered by dslayer 1 year ago

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Why such limited options in clearing recent history?

When I go to clear the cache, browsing history, cookies, etc. the only options we have are "Today", a few even smaller time periods (1, 2, 4 hours), or "Everything"! Wha… (read more)

When I go to clear the cache, browsing history, cookies, etc. the only options we have are "Today", a few even smaller time periods (1, 2, 4 hours), or "Everything"! What's up with that? Every other browser offers at least the option of "past 7 days" or some other time period that goes further back than one day, without having to clear "Everything", don't others find this to be arbitrarily limited? I can't even delete cache from yesterday, much less a few days earlier...

Asked by StevenCee 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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History & cookies deleting self upon closing firefox

Recently i've started having an issue where all of my browser history & cookies gets deleted when i close firefox. I know that is an existing setting but i have that … (read more)

Recently i've started having an issue where all of my browser history & cookies gets deleted when i close firefox. I know that is an existing setting but i have that turned off in all the places i can find. This has only started happening recently and the only thing that shows up in my history are my bookmarked tabs- like it shows each bookmarked tab as if i have gone and clicked each tab in my history and literally nothing else. I have been on my pc throughout the day and have searched many things yet upon closing all tabs & windows everything is deleted. I know this sounds like the opposite of an issue but i rely on my history a lot to help me go back to sites & helpful infomation.

Asked by mooshall200 1 year ago

Last reply by cor-el 1 year ago

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firefox does not load a specific website

Hi Received following error when trying to load openai.com. "The page isn’t redirecting properly An error occurred during a connection to openai.com. This problem … (read more)

Hi

Received following error when trying to load openai.com.

"The page isn’t redirecting properly

An error occurred during a connection to openai.com.

   This problem can sometimes be caused by disabling or refusing to accept cookies."

This web page loads fine when connecting directly to server (using ctrl+shift+r).

Already cleared web cache, individual cookies for the web site, history-but error remains!

Thanks Ravi

Asked by rraj 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Cookies being written and automatically deleted

Hello, I work for Microsoft, and one of our sites offers users a way to opt out of personalized advertising on some Microsoft domains by setting a cookie. The site: http… (read more)

Hello,

I work for Microsoft, and one of our sites offers users a way to opt out of personalized advertising on some Microsoft domains by setting a cookie. The site: https://account.microsoft.com/privacy/ad-settings/signedout

When the user clicks the toggle to Off, we cycle through four domains via an iframe and write a TOptOut cookie on each one. If everything is working properly, the user should then be able to go to www.bing.com and see a TOptOut cookie on Bing that will prevent personalized advertising on that domain.

The problem is, this stopped working in Firefox. We have verified that it still works* in 115.7.0, but in 122.0.1 and 123.0, the cookie is written and then deleted on refresh. If the user doesn't already have Bing open in another tab, they'll never see the cookie at all. I have verified this behavior in Bing several times, on my work machine (Firefox 122.0.1 on Windows 10) and my personal machine (Firefox 122.0 snap on Xubuntu 23.10).

  • It still works on our corporate VPN in 115.7.0, but not on my coworker's non-VPN machine. Same version. I'm really not sure what's up with that one.

This is a large concern for us. Because the cookies can still be written, it doesn't trip our test for third-party cookies being disabled. Because the cookie for microsoft.com is written, the toggle will show up as Off even after a refresh. This is misleading to our users.

I have gone over the Firefox docs on Enhanced Tracking Protection and Total Cookie Protection, but neither seem to handle this case. Firefox does not block any trackers on account.microsoft.com or on www.bing.com. It's fine if the cookies are in separate jars, we just want them to be written to the proper domains and not deleted. Can anyone tell me what changed in Firefox recently? Is this expected behavior, or a bug? If it's expected behavior, what can we do to allow users to opt out of personalized advertising?

Asked by amleek 9 months ago

Last reply by amleek 9 months ago