Showing questions tagged: اعرض كل الأسئلة
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Some folders in Trash won't delete

I moved some old folders to Trash but they won't delete. I've changed the retention policy, tried to delete individual emails, repaired the folders, restarted FireFox man… (read more)

I moved some old folders to Trash but they won't delete. I've changed the retention policy, tried to delete individual emails, repaired the folders, restarted FireFox many times, but they're still in Trash. How can I permanently get rid of them? Thanks

Asked by lkayser 3 weeks ago

Last reply by Denys 3 weeks ago

Why does Firefox indicate my computer is a Windows 10 operating system when I upgraded to Windows 11 about 3 months ago?

How do I get into Mozilla settings and make sure Firefox updates are set for windows 11? Also, I need to track a package with UPS today & their website says pop-ups n… (read more)

How do I get into Mozilla settings and make sure Firefox updates are set for windows 11? Also, I need to track a package with UPS today & their website says pop-ups needs to be on. How is that done?

Asked by Marva Larrabee 3 weeks ago

Last reply by James 3 weeks ago

Lack of customer support and disdain for users of Firefox

Mozilla's business model of not providing actual technical support for Firefox is the reason I will look for other browsers to use. If enough users avoid Firefox, their a… (read more)

Mozilla's business model of not providing actual technical support for Firefox is the reason I will look for other browsers to use. If enough users avoid Firefox, their advertising revenues will dry up, and they will either go out of business, or start caring about their users. This is a horrible, unsustainable business model. business model.

Asked by ewdavie 4 weeks ago

Last reply by James 4 weeks ago

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access to search blocked by "I'm Not A Robot"

every time I enter some words for a search the system blocks access with an "I'm Not A Robot" process. while I always get past this it is annoying and has only started h… (read more)

every time I enter some words for a search the system blocks access with an "I'm Not A Robot" process. while I always get past this it is annoying and has only started happening in the last few days.

Asked by johnwatts11 1 month ago

Last reply by Denys 1 month ago

number of users downloading "Firefox Setup 115.31.0esr.exe"

Chase bank has recently put a front end check that blocks all users with Windows 7 ,8 ,8.1. They have a page that says the browsers need to be changed to ones supported… (read more)

Chase bank has recently put a front end check that blocks all users with Windows 7 ,8 ,8.1. They have a page that says the browsers need to be changed to ones supported, yet they ignore the version of the browser "Firefox Setup 115.31.0esr.exe" which Mozilla updates monthly for security fixes. Thus they are effectively forcing anyone that bought a computer from 10/22/2009 to 01/10/2023 14 years.

I would like to know the number of users that are using the Firefox Setup 115.31.0esr release so that I can make Chase aware of how many home users they are impacting with this front end block to logging into Chase for our checking, savings, credit cards and mortgages. With some actual numbers they may reverse this problem by simply removing the front end check of windows version before allowing user login.

Without some idea of the potential number of users being blocked from access, they may just continue to ignore us.

And now that Windows 10 is not longer a supported version of Windows, will that be next. Steven Hudson [edited email from community support forum]

Asked by steven.hudson@att.net 1 month ago

Last reply by James 1 month ago