Showing questions tagged: اعرض كل الأسئلة
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Migration to ESR 115.1 from 115.0.2

I am currently running Firefox on High Sierra 10.13.6 and have been advised that that OS will soon no longer be supported. I did have an option to do an update to ESR 115… (read more)

I am currently running Firefox on High Sierra 10.13.6 and have been advised that that OS will soon no longer be supported. I did have an option to do an update to ESR 115.1 in my Firefox app, however I was not home for a few days and when I returned planning to do the update it was no longer available. Now it just says my Firefox is up to date with 115.0.2... how can I get the update to the ESR 115.1? Thanks!

Asked by dkoke@shaw.ca 1 year ago

Answered by James 1 year ago

site images often do not load (ex: amazon shopping cart)

This started a week or two ago intermittantly on some websites. Today I cannot see any images of amazon items in the shopping cart. I can see the thumbnails in the righ… (read more)

This started a week or two ago intermittantly on some websites. Today I cannot see any images of amazon items in the shopping cart. I can see the thumbnails in the right side bar, and if I click on an item, the image appears on its for sale page. Ebay usually shows the first image, but the rest won't load, unless I click on "unable to load images" and then they might. Or if I use the icon to put the images in their own box, I can < and > to navigate them

Turned the new "secure DNS" feature off & on, no difference. Turned off NoScript, no difference.

Asked by FireFoxSucks 5 months ago

Last reply by cor-el 4 months ago

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saving webpages as pdfs without page breaks

In Firefox-Mac, I used to be able to save webpages as PDFs without page breaks as one long page (sometimes 120 inches), depending on the page. The newer version it doesn'… (read more)

In Firefox-Mac, I used to be able to save webpages as PDFs without page breaks as one long page (sometimes 120 inches), depending on the page. The newer version it doesn't work. Now I have to use Safari (!) for this. This is a useful feature for proofreading, where page breaks often break up or omit entire sentences.

Asked by frank258 1 year ago

Last reply by frank258 1 year ago

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Adding a bookmark to an existing folder

I recently migrated from Chrome to Firefox on my Mac and successfully imported all data, bookmarks etc. However I cannot figure out how to ADD a new bookmark to an existi… (read more)

I recently migrated from Chrome to Firefox on my Mac and successfully imported all data, bookmarks etc. However I cannot figure out how to ADD a new bookmark to an existing folder. Every page I read about bookmarking fails to show how this is done. In Chrome its simple since the drop down menu allows the user to view every folder, but in Firefox I don't see how to do this. Furthermore, when I go to Bookmarks>Manage bookmarks I don't see any of my folders..PLEASE show me an EASY way to do this. Thank you

Asked by jontalk 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Firefox built-in Screenshot feature: TIFF format, but change to PNG (Mac)?

The built-in screenshot feature in Firefox is great in many ways, but for some reason when selecting "Copy" (Copy screenshot to clipboard) instead of "Download", and then… (read more)

The built-in screenshot feature in Firefox is great in many ways, but for some reason when selecting "Copy" (Copy screenshot to clipboard) instead of "Download", and then pasted into the Apple Mail app the receiver will get a file attachement named "PasteGraphic-1.TIFF".

It would be a lot more practical to have it saved in the PNG format which makes the file smaller and more compatible. I haven't been able to find any option for this though, but is it perhaps hidden somewhere like in "about:config", or is this something the developers can look into?

Asked by MLA 1 year ago

Last reply by MLA 1 year ago

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Firefox wont sync across laptop and desktop

Hello I hope you can help. Trying to sync my logins/passwords from my laptop to my desktop. It just doesnt work. I have reset primary password, logged into both dev… (read more)

Hello

I hope you can help.

Trying to sync my logins/passwords from my laptop to my desktop. It just doesnt work.

I have reset primary password, logged into both devices, selected sync on both devices. But it does not sync to desktop. Both machines come up in the Connected Services setion of my mozilla account.

When i try to manually enter logins & password on desktop list - it keeps asking me to enter my primary password (despite already being logged into firefox).

This is very frustrating so any help is greatly appreciated.

Asked by chughes2 11 months ago

Last reply by jonzn4SUSE 11 months ago

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How to leave reviews for Firefox Add-Ons?

I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got… (read more)

I've downloaded a couple of add-ons this week that did not do what they claim to do, so I wanted to leave reviews so other users won't waste their time. Except when i got to do so, i am surprised to see that therte is no clear way to write a review for an add-on. I am logged into the add-ons page, i can view the previous reviews for the add-on, but nowhere does it inticate how I can leave a review. Google led me to the Mozilla add-ons wiki which states "You can complete most of the review using the reviewer tools at addons.mozilla.org" except there is no indication to where one can locate these "reviewer tools." Seems a bit funny to me that Mozilla would choose to hide the functionality and make it so difficult to use.

Any help is appreciated.

Asked by VincentBrick 2 years ago

Last reply by jscher2000 - Support Volunteer 2 years ago

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Firefox crashes when right-clicking or pasting (ctrl v)

Firefox crashes whenever I use ctrl v or right click, and pulls up a window that it crashed. Whenever I start it back up, it says it wasn't able to restore session, then … (read more)

Firefox crashes whenever I use ctrl v or right click, and pulls up a window that it crashed. Whenever I start it back up, it says it wasn't able to restore session, then restores it anyway after I press to restore it. Another thing is whenever I try and upload a file onto a site it crashes as well. I'm on Mac OS x 13 and reinstalling firefox hasn't fixed it. This is relatively sudden, it happened about around 3 days ago for the first time, and at the same time I noticed it happening certain sites also started giving me '502 Bad Gateway' errors. Does anyone know what's happening and how to fix it? Thanks in advance!

Asked by gori 9 months ago

Answered by zeroknight 9 months ago

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Keeping a record of all open windows and tabs

I have multiple windows open with multiple tabs on each. Most created before I had a Firefox login (if that makes any difference). I am upgrading my os on my Mac and so… (read more)

I have multiple windows open with multiple tabs on each. Most created before I had a Firefox login (if that makes any difference).

I am upgrading my os on my Mac and somehow either a) keep all the windows with all their tabs open (preferable) or b) easily create some record of what they all are so I could relaunch them if a) is impossible.

How can I do this?

Asked by l569 1 year ago

Last reply by TechHorse 1 year ago

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Copy-And-Paste From One Firefox / Waterfox Browser To Another WITH Link Names

I have a question about the same topic of this older thread here - https://support.mozilla.org/en-US/questions/1257189 ...when you do some of the solutions to this pro… (read more)

I have a question about the same topic of this older thread here -

https://support.mozilla.org/en-US/questions/1257189

...when you do some of the solutions to this problem the copy-and-paste from either the vertical column or in Bookmarks manager it will copy the whole URL code as the title of the link and not what you renamed that link or its default name from its creator.

Is there a way to copy-and-paste the bookmarks WITH the already-created link names attached from the previous Firefox / Waterfox browser?

Asked by SennaSempre 9 months ago

Last reply by SennaSempre 9 months ago

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DRM and Widevine Content Decryption Module

I recently refreshed Firefox and now I am having trouble streaming some news channels from my TV provider. The message I get is "FIREFOX IS INSTALLING COMPONENTS NEEDED … (read more)

I recently refreshed Firefox and now I am having trouble streaming some news channels from my TV provider. The message I get is "FIREFOX IS INSTALLING COMPONENTS NEEDED TO PLAY THE AUDIO OR VIDEO ON THIS PAGE. PLEASE TRY AGAIN LATER."

I went to my Settings under DRM and found some articles on how to watch DRM content. I dug a little deeper and went to Manage Your Plugins and noticed two Enabled Plugins - OpenH264 Video Codec and Widevine Content Decryption Module provide by Google.

Under the Widevine plugin, there is a message highighted in yellow that reads - Widevine Content Decryption Module will be installed shortly.

It's been like this for 2 days and I don't know what to do next.

Asked by ravioli18 1 year ago

Last reply by cor-el 1 year ago

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Mystical messages from McAfee.

Hi, Since the latest update of my Firefox browser to 105.0.1 (64 bit) on my Mac with operating system 10.13.6 I'm getting messages as the enclosed picture. It appears on … (read more)

Hi, Since the latest update of my Firefox browser to 105.0.1 (64 bit) on my Mac with operating system 10.13.6 I'm getting messages as the enclosed picture. It appears on upper right corner when I open Firefox. It comes with a sound signal. It appears many times in one hour. How to get rid of that problem? I have another application, from Sophos, to protect from viruses and other attacs. Sophos say that there are no problems. My Mac is clean. Possible to sort out the problem, please?

The message in Swedish translated to English: "McAfee: Firewall crashes via musicinmysoul.biz TROJAN-virus detected. Click here..." McAfee is not installed in my Mac...

Asked by Janne 2 years ago

Last reply by Janne 2 years ago

Latest version of Firefox renders many sites inoperable

Today, it started. When I open sites that I am subscribed to, a small gray-shaded nearly transparent rectangular window appears in the upper right of the screen (see att… (read more)

Today, it started.

When I open sites that I am subscribed to, a small gray-shaded nearly transparent rectangular window appears in the upper right of the screen (see attached screen capture), and it blocks access to login and search, thus rendering the site inoperable. The latest site rendered inoperable is Amazon shopping, so this is not a minor thing. I can no longer retain Firefox as my default browser.

No other browser on my Mac does this; the earlier version of Firefox active last night did not do so either. What is the purpose of this gray-shaded window? It makes the latest browser appear to be infected with malware.

Running OSX 10.13.6 on a mid 2012 Macbook Pro.

Asked by enuhfer 3 months ago

Last reply by James 3 months ago

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Radio buttons on some websites neither display nor update when clicked. FireFox 113.0.2 (64-bit) on Mac OS X 10.13.6 (High Sierra)

Radio buttons on some websites neither display nor update when the area in which is should have displaed is clicked. FireFox 113.0.2 (64-bit) on Mac OS X 10.13.6 (High … (read more)

Radio buttons on some websites neither display nor update when the area in which is should have displaed is clicked. FireFox 113.0.2 (64-bit) on Mac OS X 10.13.6 (High Sierra). This problem has been present for some time. On other websites the radio buttons do display and do upate when clicked by toggling the dark center. The minority of websites which don't work seems random, but does include some banking websites and the IRS.gov website. Often using SAFARI will work when FireFox doesn't.

The CheckBox at the end of this page "Email me when someone answers the thread" appears but does not respond to a click.

Asked by garth4 1 year ago

Answered by garth4 1 year ago

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Disabling update nag screen

I've got a really old MacBook Pro that's still running 10.13, and Firefox has started displaying a nag screen telling me that this version is no longer supported, and to … (read more)

I've got a really old MacBook Pro that's still running 10.13, and Firefox has started displaying a nag screen telling me that this version is no longer supported, and to install a newer version of MacOS.

Is there something in the advanced settings that will stop it nagging me? I now know it's not going to get any more updates, there's no need to keep telling me every 20 minutes...

(Note to the devs: a "don't remind me again" checkbox would be nice for things like this!)

Asked by julian.templeman 7 months ago

Last reply by James 7 months ago

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Mac OSX 10.13, FireFox 115.1.0esr (64-bit): previously cmd-click on link would open in new background tab. Now it opens link in BOTH current tab and a new background tab.

Mac OSX 10.13, FireFox 115.1.0esr (64-bit): previously cmd-click on link would open in new background tab. Now it opens the link in BOTH current tab and a new background… (read more)

Mac OSX 10.13, FireFox 115.1.0esr (64-bit): previously cmd-click on link would open in new background tab. Now it opens the link in BOTH current tab and a new background tab. This has started occurring in the last few days (mid Aug 2023). This is especially a problem when viewing CraigsList where it was very helpful to be able to cmd-click on links of no interest to mark them as "read" while remaining on the main list page. Now it is necessary to back up to previous page (main list) after clicking on each link... Is this perhaps a recent change (I had auto-update turned on)?

Asked by garth4 1 year ago

Last reply by zeroknight 1 year ago

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Restore Tabs / Windows / Sessions / History

Dear Firefox, Yesterday 1-2-23 I lost my tabs. When I tried to restore them I followed the suggestions listed in "help". I clicked on the "menu" on the top right of my b… (read more)

Dear Firefox,

Yesterday 1-2-23 I lost my tabs. When I tried to restore them I followed the suggestions listed in "help". I clicked on the "menu" on the top right of my browser, found the "history" and selected it. The "restore" option did not appear. On my macbook pro 2012 os 10.13.6 I had 3 "desktop" selections. I had a browser window on each of the desktops that held multiple tabs. The third "desktop" was the "dashboard" which mostly had widgets. Somehow the browser window from one of the Desktops was applied to the dashboard and when I tried to remove it the result was that it closed and was removed from all desktops.

How can I find the sessions or tabs that were present on Jan 1 or before? I'm not that tech savy and would love to be able to speak with a real person that would be able to walk me through a solution if there is a solution.

Asked by mkress 1 year ago

Last reply by cor-el 1 year ago

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403 Forbidden

UPDATE - - problem solved - - Using Firefox Troubleshooting Mode I found that the problem was ''''caused by an added extension '''' which has been turned off (I hope) … (read more)

UPDATE - - problem solved - - Using Firefox Troubleshooting Mode I found that the problem was ''''caused by an added extension '''' which has been turned off (I hope) One thing I don't understand though is that I fixed this in Firefox but it also fixed it in Chrome. All images show up in both, so how does one browser fix a second browser? I have yet to check Safari but I never use that one anyway, so I'm not going to push my luck! Thanks Terry.

- - - I have a LOT (hundreds) of images that do not show up on many pages and each one is labeled,

403 Forbidden in the Network Monitor.

There are images that do show up on the same pages and the amount varies.

Those are labeled with a green 200.

What causes this and how can I fix it so they all show on the pages?

and do I have to fix each and every one? That would take months.

Thanks

Asked by PwF 1 year ago

Answered by Terry 1 year ago