Showing questions tagged: اعرض كل الأسئلة

https://www.google.com/?gws_rd=ssl

Automatic redirecting Firefox redirects to "https://www.google.com/?gws_rd=ssl" every time I am trying to open any page on a website. The page disappears after a second o… (read more)

Automatic redirecting Firefox redirects to "https://www.google.com/?gws_rd=ssl" every time I am trying to open any page on a website. The page disappears after a second or two. I can open it with old version of Google Chrome or new Opera but not in Firefox. I have been visiting this website for years and now I can't. It happens in any version of Firefox I have installed.

Asked by jerzykrawczy 2 months ago

Last reply by cor-el 2 months ago

Did I get a legitimate email from Mozilla?

I got an email with this subject "Please help us improve Firefox! (paid research opportunity)". It had a link for me to complete a survey. Legit? Phishing? … (read more)

I got an email with this subject "Please help us improve Firefox! (paid research opportunity)".

It had a link for me to complete a survey. Legit? Phishing?

Asked by whegarty 3 months ago

Last reply by TyDraniu 2 months ago

  • مغلق
  • المُؤرشفة

website header/links showing in reader view

I run a website that is custom built and we are seeing a potential issue in which the headers and header links are showing in the reader view of every page above the cont… (read more)

I run a website that is custom built and we are seeing a potential issue in which the headers and header links are showing in the reader view of every page above the content for the page. But I'm also not sure if this is necessarily bad or might be affecting SEO.

Does anyone know whether this is detrimental to SEO, and if so, are there any suggestions on what might be causing this to happen in the code?

Asked by cmenne 8 months ago

Last reply by robbert 3 months ago

  • المُؤرشفة

in-game ads blocked

Hello, After the last update (September 2023), I've been having issues with in-game ads being blocked, even with exceptions added and Advanced Tracking options turned off… (read more)

Hello, After the last update (September 2023), I've been having issues with in-game ads being blocked, even with exceptions added and Advanced Tracking options turned off.

I got them to work for a couple of days, but now they're being blocked again. I've cleared cache & cookies, restarted Firefox, reset permissions, all have not helped.

Please advise!

I'm using Windows 10 on an HP PC screenshot of website permissions included

Asked by Dr Z 8 months ago

Last reply by Dr Z 8 months ago

  • المُؤرشفة

Firefox hangs and after i close it, still thinks it's still running...

As per subject. After i close FF - and it is no longer showing as an app in Task manager. When i try to restart it, it says it's still running and i have to ask it to clo… (read more)

As per subject. After i close FF - and it is no longer showing as an app in Task manager. When i try to restart it, it says it's still running and i have to ask it to close FF before it will open it again. AFAICS It happens randomly.

It may be relevant that when using CCleaner, it often (randomly) hangs when cleaning FF internet cache and says FF needs to be closed when it is already closed and does not appear in task manager. If i ask CCleaner to close FF, the application hangs.

Less likely perhaps to be relevant: i got a rogue change of Favicon on one site. I eventually deleted the relevant file hoping the Favicons would repopulate. Most have, but many haven't including hotmail and protonmail sites.

There seem to be many causes/solutions to FF hanging but i thought these specific circumstances might make it easier to suggest what the problem is exactly and how to fix it.

Thanks.

Asked by autolycus1 9 months ago

Last reply by Richard Walsh 5 months ago

  • المُؤرشفة

Multiple "instances" (NOT duplicates) of Bookmarks Menu (and assoc. folders and bookmarks)

I have multiple "instances" of all of my bookmarks in my Library--specifically, the Bookmarks Menu, the Folders within that menu and all of the individual bookmarks withi… (read more)

I have multiple "instances" of all of my bookmarks in my Library--specifically, the Bookmarks Menu, the Folders within that menu and all of the individual bookmarks within each folder. (See attached; I'm just keeping the Bookmark Menu level but trust me, each one of those 5 instances has the exact same list of Folders and associated bookmarks.) I just want to see ONE instance of them in my library, not all of these redundant instances. When I delete ANY bookmark or folder in ANY of the multiple instances, ALL instances of that bookmark or folder get deleted. Searching the forums, I get solutions for combining duplicates, or backup/restoring bookmarks, or "turning off sync." But none of these relate to my issue (e.g., sync has never been on). They don't act like duplicates (where if you delete one the other remains). It acts as if there are multiple "pointers" to the same menu/folder/bookmark.

Can someone please assist with how I can get rid of the redundant instances/listings of the Bookmark Menu, folders and bookmarks without deleting all of them? I'd ideally like to keep the first one, underneath the Bookmarks Toolbar, so it shows up at the top of my screen.

Thank you.

Asked by Lacoy Loescher 8 months ago

Last reply by snydermws 5 months ago

  • المُؤرشفة

Windows Copy/Paste breaks after copying anything from Firefox

Ever since switching to Windows 11 I've had an issue with Firefox. Any time I copy something in Firefox, be it image, article text, or even a url from the address bar, I … (read more)

Ever since switching to Windows 11 I've had an issue with Firefox. Any time I copy something in Firefox, be it image, article text, or even a url from the address bar, I cannot paste it anywhere, and my copy and paste stops working. The only way to fix it is to close Firefox, and then run rdpclip.exe as an administrator. I've confirmed the issue only occurs if I try copying from Firefox, as it doesn't happen in Edge.

Does anyone know what might be causing this. It's very frustrating.

Asked by harrison.shane 9 months ago

Last reply by andreashohl100 5 months ago

using mozilla console

Please read the image. does it look like I am using the console window correctly? I am trying to interactively code. So, started with a very basic basic code. When I run … (read more)

Please read the image. does it look like I am using the console window correctly? I am trying to interactively code. So, started with a very basic basic code. When I run it, i get an error. There must must be something wrong.

Asked by mail.cadone 5 months ago

Last reply by cor-el 5 months ago

  • المُؤرشفة

Trojan found in Firefox outbound

Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 9/17/23 Protection Event Time: 10:05 PM Log File: e55f632c-55c7-11ee-9964-c0335ec686ce.json -Soft… (read more)

Malwarebytes www.malwarebytes.com

-Log Details- Protection Event Date: 9/17/23 Protection Event Time: 10:05 PM Log File: e55f632c-55c7-11ee-9964-c0335ec686ce.json

-Software Information- Version: 4.6.2.281 Components Version: 1.0.2131 Update Package Version: 1.0.75413 License: Premium

-System Information- OS: Windows 10 (Build 19045.3448) CPU: x64 File System: NTFS User: System

-Blocked Website Details- Malicious Website: 1 , C:\Program Files\Mozilla Firefox\firefox.exe, Blocked, -1, -1, 0.0.0, ,

-Website Data- Category: Trojan Domain: IP Address: 64.190.63.111 Port: 80 Type: Outbound File: C:\Program Files\Mozilla Firefox\firefox.exe

Is Mozilla Firefox using SEDO GmbH, sedo.com?


-- You can lead a horse to water, but you can't make 'em think!

Asked by moot 9 months ago

Last reply by moot 9 months ago

  • المُؤرشفة

Primary Password

Firefox for MacOS will not accept my new Primary Password - the exact same password that Firefox on my iPhone & iPad did accept! Firefox for MacOS keeps telling me th… (read more)

Firefox for MacOS will not accept my new Primary Password - the exact same password that Firefox on my iPhone & iPad did accept! Firefox for MacOS keeps telling me the password is incorrect. I am using MacOS Ventura 13.5.2 & Firefox 117.0.1 (64-bit).

Asked by texanian 9 months ago

Last reply by James 9 months ago

  • المُؤرشفة

Set sRGB gamma to 2.2?

Is it to possible to set Firefox to use a 2.2 gamma instead of the sRGB piecewise function, when enabling color management? In case this is not possible, could the devs … (read more)

Is it to possible to set Firefox to use a 2.2 gamma instead of the sRGB piecewise function, when enabling color management?

In case this is not possible, could the devs please consider adding this option? SRGB piecewise function is not appropriate for LCD displays with contrast ratios below 2000:1.

Asked by alexitq 9 months ago

Last reply by alexitq 9 months ago

  • حُلّت
  • المُؤرشفة

Bookmarks organisation resets to unsorted regularly

Hello Firefox Community, I've been a long-time fan of Firefox's bookmarks management system, but over the past year, I've encountered a persistent issue that's affecting… (read more)

Hello Firefox Community,

I've been a long-time fan of Firefox's bookmarks management system, but over the past year, I've encountered a persistent issue that's affecting my productivity. I regularly use the bookmark bar and organize my bookmarks into folders. However, any changes I make don't seem to stick and get reset after a period of time. This is especially frustrating as I heavily rely on bookmarks to keep my browsing organized. Problem Details

Here's what typically happens:

  1. I add a bookmark to a specific folder or position, either in the general list of bookmarks or on the bookmark toolbar.
  2. Sometime later, that bookmark leaves its designated position and moves to the bottom of the unsorted list of bookmarks.

Devices and Operating Systems

  • MacBook M1 2020 running macOS Monterey
  • Dell Alienware 17 r5 running Windows 10

Both devices have the latest version of Firefox installed, and I use Firefox Sync to keep my bookmarks and settings consistent across these devices. Suspicion

I suspect that this issue occurs when I make a change to bookmarks on one computer and then open Firefox on the other computer. The bookmarks seem to reset, possibly due to some issue with Firefox Sync.

Looking forward to hearing your thoughts and possible solutions!

Kind regards,

Asked by Karakaï 9 months ago

Answered by cor-el 9 months ago

  • المُؤرشفة

Google web page

I have just started using Firefox and ticked that every internet tab is Firefox but every time I click new tab, it states "search with google or enter address" I cannot g… (read more)

I have just started using Firefox and ticked that every internet tab is Firefox but every time I click new tab, it states "search with google or enter address" I cannot get into about:config to then get to browser.newtabpage.pinned How do I get rid of this Google message?

Asked by deniseblackbourn 7 months ago

Last reply by TyDraniu 7 months ago

  • المُؤرشفة

after update to version 117.0.1 my mouse wheel will not scroll in the bookmarks drop down menu

This has happened a few times before after a Firefox update, but the most recent occurrence was after the update to version 117.0.1. My mouse wheel will not scroll in the… (read more)

This has happened a few times before after a Firefox update, but the most recent occurrence was after the update to version 117.0.1. My mouse wheel will not scroll in the bookmarks drop down menu, I have to use the up and down arrows in the drop down menu which is very slow. When the scroll wheel did work in the past, I could be scrolling and then move the cursor to the up or down arrows and scroll even faster still using the scroll wheel and get to the folder I want a lot quicker. The scroll wheel works normally while scrolling through webpages, the only place it doesn't scroll is the bookmarks drop down menu. I'm running Firefox version 117.0.1 (64 bit) on a Windows 10 notebook PC. Any help would be greatly appreciated, thank you.

Asked by Autotech1 9 months ago

Last reply by Autotech1 7 months ago

  • حُلّت
  • المُؤرشفة

Recently closed windows

Hello, once again the function of restoring recently closed windows has stopped working, it is displayed in gray and you cannot enter it I usually work on two or three wi… (read more)

Hello, once again the function of restoring recently closed windows has stopped working, it is displayed in gray and you cannot enter it I usually work on two or three windows at the same time and this function usually works, but I can't use it for the second or third time. Can I recover closed windows? I will be grateful for your help Best regards, Paweł U

Asked by bthd 9 months ago

Answered by cor-el 9 months ago

  • المُؤرشفة

Firefox does not allow the display of the Windows Taskbar

When Firefox is launched to maximized, the Windows Taskbar does not display when the Taskbar is set to Hide. Firefox takes over the entire screen. When I use two monitors… (read more)

When Firefox is launched to maximized, the Windows Taskbar does not display when the Taskbar is set to Hide. Firefox takes over the entire screen. When I use two monitors and Firefox is on the second monitor it the toolbar is visible.

How can I stop this from occurring?

Asked by johnbeuke 9 months ago

Last reply by zeroknight 8 months ago

  • المُؤرشفة

Asking about about:config

I found something on https://support.mozilla.org/mk/questions/1388341. One of the users said something like "Both these options should be controlled by the "Play DRM-cont… (read more)

I found something on https://support.mozilla.org/mk/questions/1388341. One of the users said something like "Both these options should be controlled by the "Play DRM-controlled content" tick in Tools / Options menu. Definetely. So, no need to use 'about:config' magic and break warranty)))" What does that mean? I entered about:config, unchecked the "Warn me when I attempt to access these preferences", and checked something in there to allow me make a userChrome.css to be available. I still have 1 year laptop warranty, will that warranty become void if I did all of those things listed? The firefox itself didn't come within the laptop though (not pre-installed). And what warranty was that user talking about?

Asked by Sirin Apple 8 months ago

Last reply by Sirin Apple 8 months ago

  • المُؤرشفة

Unable to live stream a private video from a membership only website.

I have screenshots of the error I receive when logged into the website. The support staff from LawofSelfDefense.com says everything on their side says I should be receivi… (read more)

I have screenshots of the error I receive when logged into the website. The support staff from LawofSelfDefense.com says everything on their side says I should be receiving audio and video. I have checked DuckDuckGo privacy settings and they indicate that their product is not blocking anything from the website.

I used MS Edge this morning to stream a live episode and it works! I do not want to access these streams using any MS products/software. Something in Firefox is preventing me from Live video and Chat activity on the site. What can I send you to help me fix this problem?

Asked by Paul 8 months ago

Last reply by Paul 8 months ago

  • المُؤرشفة

Firefox updater requires admin permission to run

When I start FF I get a Windows popup requiring an admin username and pw to run Firefox Updater. I'm in a corporate environment and users don't have admin rights (which i… (read more)

When I start FF I get a Windows popup requiring an admin username and pw to run Firefox Updater. I'm in a corporate environment and users don't have admin rights (which is standard for any company doing reasonable security). I checked the properties on firefox.exe and updater.exe and neither requires admin or is set to run in compatibility mode. Chrome and Edge update without an admin requirement.

Asked by mitch28 8 months ago

Last reply by zeroknight 8 months ago