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One of your recent updates has all searches forced to the address bar..... I use the Google search box on my homepage and from the first letter its moved to the address … (read more)

One of your recent updates has all searches forced to the address bar..... I use the Google search box on my homepage and from the first letter its moved to the address bar... Go back to the Google box on the homepage.... You've made it useless....

Asked by koyotee 1 month ago

Answered by jscher2000 1 month ago

Firefox Sync account has lost all data

I've reinstalled my PC. First thing first I downloaded FF and installed it. Login to Firefox Sync. And it's empty. No history, no tabs, no passwords, everything is gone. … (read more)

I've reinstalled my PC. First thing first I downloaded FF and installed it. Login to Firefox Sync. And it's empty. No history, no tabs, no passwords, everything is gone. I've check that I logged into correct account. And yes I can track many previous emails from this account. Why did Sync lost all data? Is there a history that I can use to restore my lost data? Thanks!

Asked by Eiq 31 minutes ago

ERROR : PR_END_OF_FILE_ERROR

None of my pages load and I get this error message: PR_END_OF_FILE_ERROR This continues to happen and I really need it fixed please! I end up having to use a different br… (read more)

None of my pages load and I get this error message:

PR_END_OF_FILE_ERROR

This continues to happen and I really need it fixed please!

I end up having to use a different browser when I prefer firefox.

I have emptied my cache, refreshed firefox to default, checked my security settings, not sure I have ads or ad blocking if I do I am not finding it. I did disable some protections to try and get things to work to no avail; which I don't prefer.

I believe this issue is on your end because this happened a few days ago, then things worked, and now they are not again.

I have read many of your articles and don't have any more time to waste to try to fix this. It has been exhausting and now I need you to fix this please.

I won't be able to keep using firefox if this keeps happening. It would be much appreciated if you would fix this.

Thank you!

Asked by chelde 8 hours ago

Last reply by chelde 49 minutes ago

Is it possible to not get the "Playing" up in the window, when sound is playing?

Hi! I do Duolingo on a daily basis. Many/most of the tasks comes with audio, and then... the tab changes size - to show a "Playing". A short time after the sound has stop… (read more)

Hi! I do Duolingo on a daily basis. Many/most of the tasks comes with audio, and then... the tab changes size - to show a "Playing". A short time after the sound has stopped, it will change back. I react every time, and it is very disturbing. I really don't need to have such information in the tab/window, because I usually/always hear when Firefox is presenting sounds. I want to find somewhere to turn that "notification" off. Is that possible?

Asked by issusbarn 50 minutes ago

Couldn't Mozilla develop something like "Firefox Lite" for the desktop?

I think that such a project would have multiple purposes: First off, you would take fewer things from Gecko, making for a more compact code base (I mean, does everyone wa… (read more)

I think that such a project would have multiple purposes: First off, you would take fewer things from Gecko, making for a more compact code base (I mean, does everyone want Video-in-Video and Pocket? Couldn't you integrate the most popular add-ons and remove add-on support? I like 'em, but don't they add bloat?). That could make the entry into development easier. Second off, it'd show people that Blink isn't the only engine you can base a browser off of. And if the code base is truly the same (includes Quantum), and more of a subset, it's probably easier to maintain and get security updates to than, for instance, Pale Moon. As fork developers are only able to backport security patches when Mozilla releases them, that problem would be greatly reduced if the project was made within Mozilla. Third off, having a lightweight browser might enable more people to use Mozilla products, as they could run the browser on weaker hardware. If the developers are able to focus on making that browser lightweight, it wouldn't be crucial for Firefox Standard to run on everything, and you'd still be able to reach more people.

Asked by tachobrenner 51 minutes ago

browsing

Dear sir, i got install the update of fire fox after that i got a new issue as whenever click on a web page immediately cusor will activated if i use arrow key to scroll … (read more)

Dear sir,

i got install the update of fire fox after that i got a new issue as whenever click on a web page immediately cusor will activated if i use arrow key to scroll the page its either go to bottom of the page or top of the page. i can not scroll the page as previous. Please help with this.

Asked by ashruelectronic 1 hour ago

Changes to my home page and bookmarks

My homepage now has two toolbars at the top of the page and I can't remove the second - it says Guardian news etc. etc. The layout of bookmarks has also changed - no colo… (read more)

My homepage now has two toolbars at the top of the page and I can't remove the second - it says Guardian news etc. etc. The layout of bookmarks has also changed - no colour on the folders (not a huge problem) but the spacing between entries is larger which makes it hard to access the entire list. Can anyone help please?

Clicking on URL bar showing cursor in Search bar. 89.0 (64-bit)

Hi, After updating to 89.0 (64-bit) I am facing issue that my browser showing cursor in Search bar when I click URL bar. Typing showing in URL bar but cursor is not there… (read more)

Hi,

After updating to 89.0 (64-bit) I am facing issue that my browser showing cursor in Search bar when I click URL bar. Typing showing in URL bar but cursor is not there.

Asked by usman.ghani599 1 hour ago

Firefox keeps losing internet connection but my wifi/internet is fine

A link to my previous thread: https://support.mozilla.org/en-US/questions/1339912 Recap: I was having what I believe were some kind of syncing issues, where none of my pa… (read more)

A link to my previous thread: https://support.mozilla.org/en-US/questions/1339912

Recap: I was having what I believe were some kind of syncing issues, where none of my passwords would autofill, and I couldn't save new login information, and was getting logged out of websites that I would normally be perma-logged in to. At the same time, I have also been having connectivity issues where FF loses connection to my internet for around 5 minutes. Sometimes it would fix itself and other times I'd have to restart FF. Meanwhile, Chrome would run fine in the background so I know it's not my actual wifi but it's specific to FF.

I have tried the FF "refresh" and when that didn't fix it, I tried a full uninstall/reinstall which fixed my syncing/password autofill issues but not my connectivity issues.

Any other ideas? I'm super bummed about this because I've used FF for many years and been so happy with it and have convinced so many friends to jump ship from Chrome over to FF. But I don't have time to keep troubleshooting this and it's looking more and more like I'll have to switch over to Chrome if I want to have a normal workday without frustrations and interruptions.

Asked by sjb 17 hours ago

Last reply by ksinghm786 1 hour ago

Destructive downloads. Or other improvements that impair the function of my computer on the Internet in the same way that Microsoft "improves" the Internet.

A Firefox download seems to have hidden or deleted all of my bookmarks. How do I find or restore them. I want to use them in Chrome in the likely vain hope that it won't … (read more)

A Firefox download seems to have hidden or deleted all of my bookmarks. How do I find or restore them. I want to use them in Chrome in the likely vain hope that it won't screw around with my computer. And of course I will delete Firefox and never use it again

Asked by MozSupIsCrap 2 hours ago

Last reply by FredMcD 1 hour ago

Google maps quite workign after latest Firefox update

Google maps worked great until the latest update of Firefox 2 days ago. Now when I go to the maps I get a Google page that says " We are sorry, but you do not have access… (read more)

Google maps worked great until the latest update of Firefox 2 days ago. Now when I go to the maps I get a Google page that says " We are sorry, but you do not have access to Google Maps. Please contact your Organization Administrator for access."

I know it's not my ISP, as the maps works fine in both IE and Seamonkey browsers. Any ideas what has happened in the last update that broke it?

Asked by talbotc 7 hours ago

Last reply by FredMcD 1 hour ago

vimeo

vimeo is blocked since i got the latest firefox update. it says Firefox detected a potential security threat and did not continue to vimeo.com because this website requir… (read more)

vimeo is blocked since i got the latest firefox update. it says

Firefox detected a potential security threat and did not continue to vimeo.com because this website requires a secure connection.

What can you do about it?

vimeo.com has a security policy called HTTP Strict Transport Security (HSTS), which means that Firefox can only connect to it securely. You can’t add an exception to visit this site.

The issue is most likely with the website, and there is nothing you can do to resolve it. You can notify the website’s administrator about the problem.

how can this be fixed

Asked by brianbarry 3 hours ago

Last reply by brianbarry 2 hours ago

problem in charts in some sites like binance and etc

hi, i have a Seriously problem in charts in sites like binance but in other browsers there is not such a problem. the problem is when i move the mouse in the chart sudden… (read more)

hi, i have a Seriously problem in charts in sites like binance but in other browsers there is not such a problem. the problem is when i move the mouse in the chart suddenly the chart crash somehow and all the cursor traces became visible and i see lots of Vertical and Horizontal line that shouldn't be there. i have deleted and reinstalled firefox once i have updated my firefox to last version i have deleted all old firefox data i have updated adobe flash player but still the problem exist. please someone help me fix it

Asked by xxxneo2009 7 hours ago

Last reply by cor-el 4 hours ago

Firefox 89 on Fedora 33 is completely and utterly unusable. How could this happen?

Fedora 33 shipped with firefox-81. Just recently the first firefox update to fedora 33 landed. That update is firefox-89. It is dead, no, excuse me, it's DEAD and DEAD sl… (read more)

Fedora 33 shipped with firefox-81. Just recently the first firefox update to fedora 33 landed. That update is firefox-89.

It is dead, no, excuse me, it's DEAD and DEAD slow. Youtube and streaming video sites stutter so badly that I'm lucky to get 2-3 frames per minute even if the audio holds up. firefox-89 is also slow on other fronts, no, excuse me, it's DEAD slow on all fronts.

I have a large number of windows and tabs and cutting that number by 25 to 30% has no noticable effect.

After searching for solutions, the top suggestion was to disable "proton", but no that had only a tiny effect.

What are the mozilla people thinking? My guess is that they are not thinking.

Another worthy question is, how did this awful piece of software get distributed by the fedora project.

Look, I've been using mostly firefox since it's beginning, but come on, this is ridiculous.

I downgraded to firefox-81 but now some of my streaming services have stopped working because of an unsupported browser. Additionally, gmail does not work after the downgrade.

I know I'm not a loner in this and I know that firefox-89 is not the most recent version to disappoint in a major way. I predict that firefox will be history within a year unless Mozilla pulls it's act together.

Asked by bjorn.ragnar 5 hours ago

the "open file..." link is missing/broken

FF89 looks great BUT something's missing. I click the 3 bars to bring up the menu. There used to be a choice "Open file..." that would open a pull-down menu of the folder… (read more)

FF89 looks great BUT something's missing. I click the 3 bars to bring up the menu. There used to be a choice "Open file..." that would open a pull-down menu of the folder where I keep a special set of html files, something I used every day, but it's gone now. I can still open the Windows file explorer, and navigate to that folder, but that's a few extra steps. I found a place to customize the toolbar, and "open file..." was there in the overflow menu, and I tried to move it back but it didn't come. It's not under More Tools either.

Asked by jim60046 5 hours ago

FF 89.0 Blocks Access to Fidelity Account

After auto update to FF 89.0, access to long-time Fidelity account is intermittently blocked as a security warning, or causes DSL line to drop at submission of account se… (read more)

After auto update to FF 89.0, access to long-time Fidelity account is intermittently blocked as a security warning, or causes DSL line to drop at submission of account security code, or displays account entry page as plain text, not std HTML formatting, or most often results in a technical error page saying try again later. MS EDGE works fine, no issues. This is the only webpage this occurs on. Fidelity has no FF reported issues on their end nor does my IP supplier. Using desktop PC, running Win10/64-bit, DSL line @ ~ 2.3 Mbps. Using the "Light Theme" which was auto set with 89.0. This plus the new bastardized menus will push me to drop FF since I can't afford endless hours to fix basic functionality with ea update.

Asked by r3isl.ew.20x80wlsx 4 days ago

Last reply by r3isl.ew.20x80wlsx 5 hours ago

Entry field is locked

I cannot enter anything into the search field of the Firefox home page. If I go to Google.ca, it works fine. I have the same problem signing onto my bank's web site. I… (read more)

I cannot enter anything into the search field of the Firefox home page. If I go to Google.ca, it works fine. I have the same problem signing onto my bank's web site. I cannot enter anything into the field to take my debit card number. I uninstalled Firefox and reinstalled it to no avail. If I use the TAB button to go to the next field, it always skips the field I am having trouble with.

Asked by rjpoulton44 5 days ago

Last reply by rjpoulton44 5 hours ago