Windows - No Focus on address bar if launching by taskbar, right click new/open window

Any ideas why I cannot immediately start typing in the address-bar if I launch FF from Windows taskbar by right clicking FF Icon, and selecting launch as "Open new window… (read more)

Any ideas why I cannot immediately start typing in the address-bar if I launch FF from Windows taskbar by right clicking FF Icon, and selecting launch as "Open new window" or "New private window" or "Open new tab". I always need to click on the address-bar before starting to type

Asked by dvr 23 hours ago

security key

Support, I was trying to transfer some xrp crypto to my hard wallet when I got a pop up window that said firefox was requesting I touch my security key. I have no idea w… (read more)

Support, I was trying to transfer some xrp crypto to my hard wallet when I got a pop up window that said firefox was requesting I touch my security key. I have no idea where that would be so Ripple.com would not complete the transaction. I tried several times to no avail. Can you please advise me what I'm doing wrong or tell me how to get around the problem.

Thank you Albert Clark


edit: removed email from search/spam bots view as this is a public forum and nobody here does support by email.

Asked by auclark 22 hours ago

Firefox printing text as images when printing PDF

I have html files on my website that, for some reason, when Firefox prints them to PDF it prints the text as images instead of text... except text that is in italics, whi… (read more)

I have html files on my website that, for some reason, when Firefox prints them to PDF it prints the text as images instead of text... except text that is in italics, which it prints as text just fine. I have no idea what the heck is going on here. The same files print fine from other browsers. The file I'm testing is here: https://universaltheosophy.com/hpb/transactions.html

Here's an example PDF printed from the above html file: https://universaltheosophy.com/hpb/transactions-text-print-firefox.pdf

Notice on the 2nd page, only the italic text is printed as text.

Any help with this will be much appreciated!

Edit: had a friend test print this in Firefox on a Mac and the PDF came out proper. I'm on a PC, Win 10.

Asked by Jon Fergus 21 hours ago

Firefox browser keeps disappearing

Today was about the 3rd or 4th time in the last few months that I boot up the PC and find that the Firefox exe has disappeared. So frustrating. Yes I can and do re-instal… (read more)

Today was about the 3rd or 4th time in the last few months that I boot up the PC and find that the Firefox exe has disappeared. So frustrating. Yes I can and do re-install, but it's 30-45 mins each time. Does anyone know what might be causing this. I am very careful with downloads and use only licensed software. Could it be the VIPRE anti-virus/firewall? Running on Windows 10 - everything is up to date and usually very stable.

Asked by CathV 21 hours ago

Out of memory while using Excel

Hey! I'm using Firefox currently on Mac. I've been using the Office web apps regularly, but a couple of days ago, while trying to edit an excel document, I got an Out of … (read more)

Hey! I'm using Firefox currently on Mac. I've been using the Office web apps regularly, but a couple of days ago, while trying to edit an excel document, I got an Out of Memory error message. I tried to solve it using Memory Diag, but apparently my laptop wasn't out of RAM. I uninstalled and reinstalled Firefox, but the problem is still there.

Anyone knows why this could happen?

Asked by AWoodstock 19 hours ago

You Tube notifications

My computer was loading VERY slowly so I did as suggested and clicked on Firefox (can't remember what it was called). I get my emails properly, but now I don't receive m… (read more)

My computer was loading VERY slowly so I did as suggested and clicked on Firefox (can't remember what it was called). I get my emails properly, but now I don't receive my You Tube notifications that I'm subscribed to. What went wrong? and how can I fix it?

Asked by lktasker 18 hours ago

Firefox won't quit properly, glary utilities finds 10k tracks eraser and 1gig temp files

More than twice a day, I have to close out Firefox, open taskmanager, and delete firefox processes. After doing that, my computer still won't work properly, so I run gla… (read more)

More than twice a day, I have to close out Firefox, open taskmanager, and delete firefox processes. After doing that, my computer still won't work properly, so I run glary utilities and find 8000 tracks, 1gig of temp files. After cleaning that, the computer still does not work properly, so I have to reboot. I have 79.0 (64 bit).

I entered %appdata%\Mozilla\Firefox\Profiles

I found two ,default files. Both had parent.lock. One .default file is simply ,default The other is ,default-1473830175463

What is going on and how to I fix the constant messup of firefox?

Help is much appreciated, frustrated.

pos

Asked by stevesammet 18 hours ago

Youtube video playback

Hi, There is a problem with mozilla that keeps happening and it only does on Youtube. Whenever I watch a Youtube video and then I try to search something else above in th… (read more)

Hi,

There is a problem with mozilla that keeps happening and it only does on Youtube. Whenever I watch a Youtube video and then I try to search something else above in the search bar and go for it, the video itself is still playing while the background is populated by the search I did. So basically the video covers most of the search results from the Youtube, i cannot exit the video itself, I just have to make a new tab every time to escape this 'bug'. (hope this was clear for you, sorry if not)

Any tips would be appreciated

Asked by detdanielion 16 hours ago

YouTube - Blank Channel / Blank Video List

Visiting YouTube, clicking on my Subscriptions, seeing (Screenshot ff-yt-1.png). Clicking on "Videos" to see all Videos of this Channel, seeing blank content-area (Scre… (read more)

  1. Visiting YouTube, clicking on my Subscriptions, seeing (Screenshot ff-yt-1.png).
  2. Clicking on "Videos" to see all Videos of this Channel, seeing blank content-area (Screenshot ff-yt-2-png).
  3. I noticed the alias in the URL changed, so I tried around. Doing non-alias/video URL works fine (Screenshot ff-yt-3.png).

Firefox 79.0 + MacOS 10.15.6 # Private Window works fine Firefox 79.0 + Windows 10 2004 19041.388 # Private Window works fine

What I did:

  • clear Cache
  • reload Website with Dev-Tools opened (Clear Cache with Dev-Tools opened is enabled)
  • History-Manager > Forget this site (youtube.com)

Asked by mike.wenzel 14 hours ago

Firefox 79, youtube problem

Hello, I was wondering if anyone have any solution on how to fix this problem. When I go to youtube and click on any video it comes up with a page the says: "Sorry for t… (read more)

Hello, I was wondering if anyone have any solution on how to fix this problem. When I go to youtube and click on any video it comes up with a page the says: "Sorry for the interruption. We have been receiving a large volume of requests from your network. To continue with your YouTube experience, please fill out the form below."

I did not have this problem, before a few days ago. It is specific to only two computers my productive and gaming rig. Both are differing hardware and software running on them among with no common thread. I've tried other browsers on both, Chrome and Edge. Both works, among have troubleshoot my network with a laptop and a spare hardware test bed system that connected with no problem. Among other devices like a mobile phone using the website and app and streaming devices like an appletv and roku among baked in streaming interfaces on a streaming TV no problem.

Have also put noted computers on both the network by themselves individually with same results eliminating other devices that may be trying to connect to youtube.

I have also done the following to try and troubleshoot the problem as well: 1 - restarted firefox into safe mode 2 - reinstalled firefox with importing existing profiles and newly created profiles with a clean install 3 - created just new profile for firefox 4 - done the normal troubleshooting steps, clear out cache and cookies, history, saved data and so on. Among have done both virus and maleware sweeps on both computers using both the same and differing scanners to see if something comes up. Nothing on both scan of both systems. 5 - Reset modem and router no difference in result. Among plugged systems directly into the modem with same results as well.

Outside of a clean install of windows, these are the things I have done among other suggestions I have come upon like changing DNS servers. I have not contact my ISP due to I feel this is a firefox issue since it only effect these two systems and no other ones.

edited for formatting

Asked by Angelus 13 hours ago

Top Sites Can't Be Removed

Hello. When I open a new tab in Firefox, there are top sites that I cannot remove. I have set for there to be 4 rows of top sites, but Amazon is not only not pinned, but … (read more)

Hello. When I open a new tab in Firefox, there are top sites that I cannot remove. I have set for there to be 4 rows of top sites, but Amazon is not only not pinned, but when I try to dismiss it, nothing happens. I have tried clearing my history, and editing and replacing the link with another site only creates another Amazon top site square. Any help would be much appreciated as it is becoming a pet peeve! XD

Asked by Recordeer 13 hours ago

opening a new tab for printing mail address, but keep showing up JSON

hi, i usually using firefox for my e commerce business but today when i want to print a shipping label, the new tab which supposed to be shipping label change to JSON "Yo… (read more)

hi, i usually using firefox for my e commerce business but today when i want to print a shipping label, the new tab which supposed to be shipping label change to JSON "You're not authorized to access this page" raw data "You're not authorized to access this page" Header

X-Firefox-Spdy: h2 access-control-allow-credentials: true access-control-allow-origin: https://www.tokopedia.com content-type: application/json date: Fri, 14 Aug 2020 06:48:00 GMT x-frame-options: ALLOW-FROM https://seller.tokopedia.com x-request-id: dd3ddf5f-ea31-442b-862d-63f0738d5967 x-tkp-srv-id: mp-logistic-172-21-57-84

Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/webp,*/*;q=0.8 Accept-Encoding: gzip, deflate, br Accept-Language: en-US,en;q=0.5 Cache-Control: no-cache Connection: keep-alive Host: www.tokopedia.com Pragma: no-cache Referer: https://seller.tokopedia.com/myshop_order?status=in_shipping Upgrade-Insecure-Requests: 1 User-Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:79.0) Gecko/20100101 Firefox/79.0

i already tried resfresh firefox using this link https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings , but the problem still exist..

Asked by michaels.widjaja 13 hours ago

Firefox on Ubuntu won't play some sites' video - DRM-related?

A few weeks back, videos on some sites stopped working. Facebook and Netflix are notable examples, though YouTube doesn't seem to be affected. I've tried netflix in pri… (read more)

A few weeks back, videos on some sites stopped working. Facebook and Netflix are notable examples, though YouTube doesn't seem to be affected. I've tried netflix in private mode (ie with extensions disabled) and have the same problem.

I'm running:

  • Firefox 79.0
  • Ubuntu 20.04 LTS
  • OpenH264 Video Codec add-on version 1.8.1.1
  • Widevine CDM add-on version 4.10.1582.2
  • libavcodec-extra and libavcodec-extra58 Ubuntu packages version 7:4.2.4-1ubuntu0.1

All the plugins have automatic updates enabled and I've checked that the "Play DRM-controlled content" option in firefox preferences is enabled.

Have I missed something I should check? Are others having this problem?

Asked by tom.k.cook 9 hours ago

After reinstallation my data I synced previously with my account is not restored.

Please help me fix this. I had reset my windows and after I installed and signed in to my firefox account. The data from my previous sessions like bookmarks, logins and p… (read more)

Please help me fix this. I had reset my windows and after I installed and signed in to my firefox account. The data from my previous sessions like bookmarks, logins and passwords are not synced with my account. Those were very crucial for my work. Please Please help me out asap.

Asked by firsthimanshu 6 hours ago

"Bookmark this page" has to be pressed twice

Hi, problem is i have to press Ctrl+D twice in order to choose the folder the bookmark will be saved to (on the first one it only shows "saved to library"). This odd beh… (read more)

Hi,

problem is i have to press Ctrl+D twice in order to choose the folder the bookmark will be saved to (on the first one it only shows "saved to library"). This odd behaviour only started like 2 weeks ago, i havent installed any new plugins neither did the system change. I am on Kubuntu 18.04. with Firefox 79.0.

Thanks

Asked by solvethemall 4 hours ago

zoom in and out only adjusts for height. i need it to adjust the width as well. any ideas.

i have many windows open in multiple browsers. i need firefox to adjust window size in width more than in height. up down controls with mouse are easy due to scroll whe… (read more)

i have many windows open in multiple browsers. i need firefox to adjust window size in width more than in height. up down controls with mouse are easy due to scroll wheels but left right scroll is a pain because i have to grab the stupid bar and drag it every time. any thoughts?

Asked by jeff.wood 2 hours ago

Microsoft Edge

I recently installed Firefox as my default browser on my laptop with windows 10. When I try to download an svg file to my computer, it comes in as a Microsoft Edge HTML D… (read more)

I recently installed Firefox as my default browser on my laptop with windows 10. When I try to download an svg file to my computer, it comes in as a Microsoft Edge HTML Document that isn't compatible to my Silhouette Crafting Program. It doesn't give me an option to download from Firefox. I changed to Firefox to get away from Microsoft Edge. I don't know where to find any settings to correct this? What do I need to do? TIA

Asked by kdhudson75 1 hour ago