منتدى دعم ”Firefox“

Hi there,

When I click on my Google search icon I get three continuously revolving circles and Google search will not open.

Can you please hepl.

Man6y thanks.

Greg.

Hey gang! For some reason firefox will not do anything at all unless I run it in windows 8 compatibility mode. I'm on windows 10. If I open the app it won't search anything, show any webpages, etc - but the search bar still works, it'll show me suggested sites and what have you. I can also access the settings page. Aside from that, zilch. I've done a full fresh install and it didn't fix anything. Has anybody had this before? Thanks!

Hello Firefox, How do I get the white scissors screenshot to work? When I download the photo I want to save to My Documents and open the containing folder, all I see is a saved blue screen. Please help! Malcolm.

On Friday,30th. i've installed "MajorAV". They promise within 24 hrs u'll get the Installation Key but no 4 days later there is still no key been sended. Next problem: "MajorAV" can not be reached, there is no possibility to write a (short) message: what's happening with my key I payed for ! It would be helpfully if i could send just this short msg and askin "What's on with my keyI've been paying for !" Always if I try to open "MajorAV" a page will open with "Invalid Page" or "Page cannot be opened" or others. I tried the so called "Support@majorav.com.com." Do you think this "MajorAV" could be a fake ?? (Question by Rüdiger Dresler, <syasgaard@gmx.de>)

After your latest update you broke the bookmark star function. This is key to my role in my job and if it is not fixed in a reasonable amount of time then I will have to switch back to Chrome. The instructions say to right click the 3 dots but it does not offer up anything when done. Add to address bar is the only thing that shows up when you do right click on the 3 dots instead of add to address bar like the article says. Please fix this ASAP!!!!

Hello dear Nerds

With the last update the Bookmarks have a wide distance when listed. Too wide! I have to scroll down endlessly to find things. Before they were neatly narrow and you could see twice as much. Kindly repair this next time please. Or can I do this? Best Ursula Zürich

what does a separate tab titled "about:policies#documentation" mean please? It suddenly started showing up as a 2nd tab whenever I open Firefox (Win10) link: about:policies#documentation

Yesterday I disabled google pop ups from my Firefox account so I could print from my google email and it worked. However; it is not working today. Must I do this everyday?

Sorry for my englisch. Since one week, google search required to accept their conditions non stop at each search. The problem exist with other friends. How to avoid this when the terms are accepted one time?

tl;dr - Refreshed Firefox, most of my profile has restored normally, but not Bookmarks (or Browsing History). I cannot restore Bookmarks from the .json backups, and I do not have an HTML backup.

Firefox would not load any pages this morning, even after updating to most recent version (89) and restarting the app then the entire computer, so I refreshed Firefox. Good news is, pages load now! Bad news is my bookmarks all disappeared, and they were still gone even after I made the Bookmarks Toolbar visible. The Import Bookmarks button only gives me the option to import from Internet Explorer or Chrome, but not from previous version of Firefox.

I went to Manage Bookmarks, and the Import and Backup seems to have some recent bookmark back-ups, giving me options for back-ups from today (Monday) then Saturday (last new bookmark), etc. But when I try to import bookmarks this way, it says Unable to process the backup file. My Firefox profile has backups, but only as .json files, no HTML bookmark files, which is the only other importing option. The rest of my profile seems to have imported fine - when I go to my inboxes or regularly visited websites, I'm still logged in.

Strangely, Firefox also seems to have forgotten my browsing history. In the URL bar, it'll show my search history, but not my visited pages, which makes the lack of Bookmarks even more aggravating and harder to deal with.

Edit: I restarted the app again and this time, my bookmarks were in place, and my browsing history is back when I type into the URL bar. I do not know how to mark this question as solved or delete this question.

Not sure why this page deleted my question while trying to share data but I'll start again.

I'm getting Malwarebyte alerts from something in firefox.exe, it's called restoro. It's not a program that's in my control panel so I can't delete it. It was quarantined but seconds later it was trying again. I included an image of the last scan done Nov. 28. I've deleted firefox before but it came back when I installed again. Is it something that firefox is supposed to have or is it some trojan that's latched onto firefox?

I have Firefox on a HP computer with windows 10 home. It is now starting to act up. Firefox will not open my gmail account or even let me search for Google to get to my emails that way. It will not open, not even the search result. Is something wrong with Firefox? Should I uninstall it? I get no error message.