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VPN doesn't work

Since a few days the free VPN in Firefox doesn't work anymore. When I activate it and try to load a website, i get the message: Connection with VPN failed. Try again in a… (read more)

Since a few days the free VPN in Firefox doesn't work anymore. When I activate it and try to load a website, i get the message: Connection with VPN failed. Try again in a few minutes. It also says, that my connection is possibly not private and that an app can possibly see my data traffic. The VPN always used to work fine, and I didn't change anything.

Open 2

The free firefox 50GB browser vpn fully cuts my browser's wifi connection, potential DNS over HTTPs issues.

Whenever I turn the free 50GN Firefox VPN on, regardless of the set VPN location, my connection immediately cuts. I've tried refreshing Firefox, raising and lowering my s… (read more)

Whenever I turn the free 50GN Firefox VPN on, regardless of the set VPN location, my connection immediately cuts. I've tried refreshing Firefox, raising and lowering my security and DNS over HTTPs settings, clearing DNS cache, and updating Firefox, but none of these attempts fixed it. I can tell its the VPN since everything will load again after I turn it off.

When I had my DNS over HTTPs set to default, it used to say I was connected to cloudflare, but after trying the VPN with it set to off or custom, it now says "DNS over HTTPs is off" when set to default. When I turned on the VPN while the default setting was on, it gave me an error message regarding cloudflare that I can't remember or recreate now that the "DNS over HTTPs is off" at all times. It will only say I'm using cloudflare on the custom setting.

I had a similar issue to this issue a couple months ago, but I resolved it by putting my security settings to default. This time, it seems to be a bit more complex than that.

Open 1 1

Cannot "Activate Firefox’s built-in VPN for extra privacy", nothing happens

Hello, apologies if I've chosen the wrong topic area but the options felt a little ambiguous for my issue. I had a pop-up on my Firefox today inviting me to sign up for t… (read more)

Hello, apologies if I've chosen the wrong topic area but the options felt a little ambiguous for my issue.

I had a pop-up on my Firefox today inviting me to sign up for the free 50gb VPN thing, it brought me to the accounts.firefox.com page which says "Activate Firefox’s built-in VPN for extra privacy", I press the blue 'Continue' button and absolutely nothing happens. I tried disabling all my extensions just in case one of them is causing an issue, but no success there either.

Is this a known issue, in which case I'll try again later when it's sorted; or is there another way I can redeem the offer?

Open

firefox vpn is pickest the fastest location rather than the location i choose

no matter what location I pick the built in VPN picks the fastest/closest location, it happens both on my desktop PC and laptop. restarting pc/browser, and turning vpn of… (read more)

no matter what location I pick the built in VPN picks the fastest/closest location, it happens both on my desktop PC and laptop. restarting pc/browser, and turning vpn off n on dont work either

Open 1

Why does using Protn VPN in the Firefox browser broadcast in plain text

I have tested this a couple dozen times over a few days . When I use the Proton VPN extension in Firefox it is broadcasting in plain text( sni= plain text ) .Using Firefo… (read more)

I have tested this a couple dozen times over a few days . When I use the Proton VPN extension in Firefox it is broadcasting in plain text( sni= plain text ) .Using Firefox without the vpn extension broadcast is encrypted . When I use the Proton VPN app sni=encrypted every single time . Why ?

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Using the built-in VPN no pages will load and I get a " The connection has timed out" error message

If I'm using the built in VPN no pages will load, regardless of the location I pick. I did not have this issue previously, I've only first saw it the other day. No websit… (read more)

If I'm using the built in VPN no pages will load, regardless of the location I pick. I did not have this issue previously, I've only first saw it the other day. No websites seem to work and as long as I have the VPN turned off everything works fine.

Open 2