Showing questions tagged: اعرض كل الأسئلة

My website won't open on Firefox but open on every other Browser.

My website is http://bigelowdesignco.com As of today and today only Firefox refuses to show my homepage like it's supposed to, and instead it only shows some strange web… (read more)

My website is http://bigelowdesignco.com

As of today and today only Firefox refuses to show my homepage like it's supposed to, and instead it only shows some strange webpage I have never seen before saying "Account not found".

I opened my website on Microsoft Edge, Google Chrome, Safari, and Firefox on my iPhone with zero issue. However, I have check Firefox for desktop on two different computers, and been shown the same page.

I have already cleared my cache, history and cookies. I also uninstalled Firefox and did a fresh install, only to have the same problem.

I'm just really confused what happened as this has never happened before. I got scared someone hijacked my website, but that wouldn't make sense since it's working on everything but Firefox on my desktop. I've just never seen this "Account not found" page before and this page has nothing to do with my website, domain, or hosting. My website and domain are all on Squarespace.

Asked by kborange11 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Password Fill with Device sign in

Is there a way to make firefox require a device sign in every time that you want to access a password. Otherwise it is only required after the app is quit, not if the scr… (read more)

Is there a way to make firefox require a device sign in every time that you want to access a password. Otherwise it is only required after the app is quit, not if the screen turns off of the computer goes to sleep, at least that's how I understand it. I already have checked the require device sign in to manage or fill passwords box and the functionality still isn't as expected.

Asked by rpnpackers 3 months ago

Last reply by cor-el 3 months ago

capture entire web page

i am trying to find out how to capture an entire web page. Appparently Edge provides such an option with a camera icon. How can i do a similar function in Firefox. Are th… (read more)

i am trying to find out how to capture an entire web page. Appparently Edge provides such an option with a camera icon. How can i do a similar function in Firefox. Are there add-ons perhaps?

Asked by John 3 months ago

Last reply by cor-el 3 months ago

Power saving mode for laptops

this is more of a feature suggestion: can power saving mode for laptops be added to firefox where background usage will be decreased with more focus on less CPU and resou… (read more)

this is more of a feature suggestion: can power saving mode for laptops be added to firefox where background usage will be decreased with more focus on less CPU and resource usage to give more battery life, even going to use only the iGPU of the CPU and not using the dGPU at all?

Asked by abanoub.samy.s 3 months ago

Last reply by TyDraniu 3 months ago

Installing components

When I open a page from Fox I get a message in a ribbon" Firefox is installing components needed to play the audio or video on this page. Please try again later." Really … (read more)

When I open a page from Fox I get a message in a ribbon" Firefox is installing components needed to play the audio or video on this page. Please try again later." Really everything seems to work and there is an x to close the ribbon. Just wondering if I need to adjust any settings. Thanks

Asked by jcraig9502 3 months ago

Last reply by cor-el 3 months ago

Amazon Secure Connection Failed

I can't connect to Amazon.com. I keep getting the following error message: Secure Connection Failed An error occurred during a connection to www.amazon.com. PR_END_OF… (read more)

I can't connect to Amazon.com. I keep getting the following error message:

Secure Connection Failed

An error occurred during a connection to www.amazon.com. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

I think this is a problem with Firefox. Any suggestions or should I switch to a new web browser?

I appreciate any suggestions.

Asked by Mark Modak-Truran 3 months ago

Last reply by cor-el 3 months ago

This support website is displaying some things in English, some in another language?

Can I get support for THIS website on this website....? Either way, for some strange reason, a handful of the buttons or text on my screen is displaying in another lang… (read more)

Can I get support for THIS website on this website....?

Either way, for some strange reason, a handful of the buttons or text on my screen is displaying in another language (attempting to right click and translate says it's Galician..?) while the rest of it is in English. Not sure what's causing that. I can only read English, the only language set on my browser (or even my computer in general) is English (US).

Asked by voidworks 3 months ago

Last reply by James 3 months ago

Folders and all their contents vanishing from my bookmarks sidebar

Using windows 11 on a desktop PC. Firefox has been my default browser for decades...issues have been very rare. But this is a catastrophic problem. One of those folders… (read more)

Using windows 11 on a desktop PC. Firefox has been my default browser for decades...issues have been very rare. But this is a catastrophic problem. One of those folders contains links to equipment mfrs, the other one has links to dealers and retailers. In the last month TWO folders and all their contents have vanished from my bookmarks sidebar and cannot be found anywhere on my computer. I NEED those folders...Where did they go and how do I recover them ?????

Help to do that will be appreciated!

--Peggie Hall

Asked by peggie 3 months ago

Last reply by cor-el 3 months ago

Secure Connection Failed

When I open "www.methodistcu.org" an error message says: Secure Connection Failed An error occurred during a connection to www.methodistcu.org. PR_END_OF_FILE_ERROR Er… (read more)

When I open "www.methodistcu.org" an error message says: Secure Connection Failed

An error occurred during a connection to www.methodistcu.org. PR_END_OF_FILE_ERROR

Error code: PR_END_OF_FILE_ERROR

   The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
   Please contact the website owners to inform them of this problem.

Asked by Trixil 3 months ago

Last reply by cor-el 3 months ago

intrusive ads occupy the right side of the screen. the are always three. i erase one and another apppears.

I keep getting intrusive mozilla / Mcaffee advertising banners on my screen when firefox is open. avast won't stop them. It only affects my new dell laptop windows 11 c… (read more)

I keep getting intrusive mozilla / Mcaffee advertising banners on my screen when firefox is open. avast won't stop them. It only affects my new dell laptop windows 11 computer. It looks like the code for firefox has been invaded. How do I block updates to firefox or get ride of the adds?

Asked by Ken Hilliard 3 months ago

Last reply by James 3 months ago

Website Claims Affiliation

Verification of website says part of innovation project with Mozzilla A new A.I. site popped up called Solo which lists it as "a Mozilla Innovation Project" focused on de… (read more)

Verification of website says part of innovation project with Mozzilla A new A.I. site popped up called Solo which lists it as "a Mozilla Innovation Project" focused on developing an AI website builder for solopreneurs for free. The site is SOLO.ai and I need to know if this is affiliated with the "Mozilla Innovation Project" that the site says is part of mozilla? The person that corresponded with me is a Raj Singh

Asked by TS MP 3 months ago

Last reply by James 3 months ago

When I move the cursor over the bookmarks bar the Tabs bar opens and closes causing the bookmarks to move up & down and prevent the cursor from using the bookmarks bar, How can I fix that?

When I move the cursor over the bookmarks bar the Tabs bar opens and closes causing the bookmarks to move up & down and prevent the cursor from using the bookmarks ba… (read more)

When I move the cursor over the bookmarks bar the Tabs bar opens and closes causing the bookmarks to move up & down and prevent the cursor from using the bookmarks bar, How can I fix that?

Asked by tuscolatexan 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Dark mode

Hello, i want to know if i can use dark mode in the main web sites of mozilla, like support page or account page, becase it hurts my eyes when i want to switch from other… (read more)

Hello, i want to know if i can use dark mode in the main web sites of mozilla, like support page or account page, becase it hurts my eyes when i want to switch from other sites where i at least can use some extension to fix it but all mozilla pages always bright white. What i have to do? Thanks

Asked by Kesha 3 months ago

Last reply by TyDraniu 3 months ago

error msg: The page isn’t redirecting properly

I get this msg from FIrefox when I try to login from the webpage kp.org. I have no problem on Microsoft Edge. "The page isn’t redirecting properly" Also on NBCwashingt… (read more)

I get this msg from FIrefox when I try to login from the webpage kp.org. I have no problem on Microsoft Edge.

"The page isn’t redirecting properly"

Also on NBCwashington.com/weather the video doesn't play on Firefox but does on Microsoft Edge. I contacted NBC Washington local station and they can find no problem on their web page.

Asked by karenchang27 3 months ago

Last reply by cor-el 3 months ago

UI Rendering error Windows ARM64

Fully patched Windows 11 on ARM Windows Surface Pro X SQ2 What I see: Misrendering of UI elements and some elements of webpages. Rectangular areas of all white with whit… (read more)

Fully patched Windows 11 on ARM Windows Surface Pro X SQ2

What I see: Misrendering of UI elements and some elements of webpages. Rectangular areas of all white with white on white text e.g. tab labels, settings page, etc.

What I tried. Uninstalling FF Reinstall FF Refresh settings

None of these fixed the problem for me.


Uninstalled Firefox Reinstall of Firefox

Asked by Ed French 3 months ago

Last reply by TyDraniu 3 months ago

Side-by-Side/Vertical/Tiled Tabs

Is there a functionality to view Tabs Side-by-Side, or Vertical yet? Or is there a plan for it; similar to the recent version of Edge Chromium? I have read several questi… (read more)

Is there a functionality to view Tabs Side-by-Side, or Vertical yet? Or is there a plan for it; similar to the recent version of Edge Chromium? I have read several questions; and their work-around solutions of using a side bar or sing two windows and arranging them side-by-side. Neither functionality offers synchronized scrolling. I used Tile Tabs or We Tabs add-on in the past which was great.

Asked by SVM 3 months ago

Last reply by Paul 3 months ago