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Docusign Issue

I use Firefox as my default browser, and I like it very much. Problem: I received an outlook email with a link to a Docusign envelope. The link would not connect with D… (read more)

I use Firefox as my default browser, and I like it very much.

Problem: I received an outlook email with a link to a Docusign envelope. The link would not connect with Docusign.

Work Around: When I used another browser, Microsoft Edge, the link opened up right away.

Additional Information: I use another digital signature program, Dotloop, and it works without any issues on Firefox.

Question: What can I do to make sure that Docusign works properly on Firefox?

Thank you!

Open 4 353

adobe

i regularly use a website for my taxi dispatch but for some reason it doesnt display dpf icons where they display on other browsers(chrome). i think its down to settings… (read more)

i regularly use a website for my taxi dispatch but for some reason it doesnt display dpf icons where they display on other browsers(chrome). i think its down to settings

Open 3 287

Unable to bring up a contact when trying to compose an email.

I have discovered Major problem with Firefox which affects the use of my btinternet.com email account . Since the recent update I am no longer able to add the contact n… (read more)

I have discovered Major problem with Firefox which affects the use of my btinternet.com email account . Since the recent update I am no longer able to add the contact name to a new email which I wish to compose automatically from my contacts (I am required to type it in full. I can still do it, with the shortcut of typing in the first 3 letters, when using other browsers such as Google or Edge or the Outlook muti mail account service but generally prefer Firefox. If this situation prevails I will ditch Firefox as speed of communication and addressing is of the essence to me. Are Firefox aware and are they correcting things?

Could any settings have been altered by the update - which contribute to my problem?

Open 3 226

Google Maps not working - FF 147.0.1 - extensions bypassed

When I go to google.com/maps, I immediately see a map drawing of my location - then as the site *finishes* loading, the display area CLEARS, leaving the menu and various … (read more)

When I go to google.com/maps, I immediately see a map drawing of my location - then as the site *finishes* loading, the display area CLEARS, leaving the menu and various "hover" items from the site.

Just...no "roads". 🤣 Just a big vanilla background image.

Google maps works in another browser - the issue is just in Firefox.

Currently on Win 10, running under Parallels on a MacBook Pro. (Maps works great under the Mac OS as well!)

Thanks,

 - Chip
Open 4 226

ChatGPT blank screen

My ChatGPT page is malfunctioning. Right now, the webpage is not showing any past chats nor is anything functioning. Earlier, I could see the past chats, but when I open… (read more)

My ChatGPT page is malfunctioning.

Right now, the webpage is not showing any past chats nor is anything functioning. Earlier, I could see the past chats, but when I opened any of them I could not see the ChatGPT responses. I have disabled all extensions, have cleared the cache, and restarted Firefox several times but the problem persists.

The problem is specific to using Firefox, as both the ChatGPT phone app and the Chrome browser ChatGPT page work.

Does anyone have a solution to this problem?

Open 1 208

Firefox and Yahoo.com

All of a sudden today yahoo will not load I am able to load fine with edge I keep trying and sometimes it will partially load..I've used firefox for years along with yaho… (read more)

All of a sudden today yahoo will not load I am able to load fine with edge I keep trying and sometimes it will partially load..I've used firefox for years along with yahoo wth zero issues..please help I have cleared browsing history etc to no avil

Open 1 176

Javascript is enabled but I get this message from IMDb: JavaScript is disabled In order to continue, we need to verify that you're not a robot. This requires JavaScript. Enable JavaScript and then reload the page.

When I could still connect to IMDb with Firefox I had other problems: Many of the links within IMDb did not work. In Google Chrome everything works like it should, though… (read more)

When I could still connect to IMDb with Firefox I had other problems: Many of the links within IMDb did not work. In Google Chrome everything works like it should, though.

Open 1 166

Can't login Microsoft Account

I am unable to log into my Microsoft account normally. After entering my username and password, when I should be prompted to enter the two-step verification code, the web… (read more)

I am unable to log into my Microsoft account normally. After entering my username and password, when I should be prompted to enter the two-step verification code, the webpage only displays the message: "Please retry with a different device or other authentication method to sign in. For more details, please see this link."

To resolve this issue, I launched Firefox using the -P command to access the Profile Manager, deleted my existing profile, and created a new blank profile. After logging into the new profile, I first signed into my Mozilla Firefox account to reload all my bookmarks. Without waiting for the synchronization of bookmarks and extensions to complete, I immediately visited account.microsoft.com and attempted to log into my Microsoft account, but the issue persisted.

Strangely, I opened a new private window and was able to successfully log into my Microsoft account through it.

Open 2 148

Layout and font spacing issue in Firefox

I’m seeing a layout and font spacing issue in Firefox that doesn’t appear in Chrome or Edge. The page loads, but some elements shift after render and text spacing looks o… (read more)

I’m seeing a layout and font spacing issue in Firefox that doesn’t appear in Chrome or Edge. The page loads, but some elements shift after render and text spacing looks off.

I’ve tested in a private window, disabled extensions, and cleared cache, so it doesn’t seem profile-related. Any suggestions on what Firefox settings or DevTools checks might help?

Page where the issue is reproducible: dbrosmenu.com Thanks.

Open 1 139

TinyMCE editor keeps reloading

I am running Windows 10 on a desktop pc. I have Firefox for Windows 148.0. I am editing a website on Joomla 5.4.3. To edit pages in Joomla, I use the TinyMCE editor. Sinc… (read more)

I am running Windows 10 on a desktop pc. I have Firefox for Windows 148.0. I am editing a website on Joomla 5.4.3. To edit pages in Joomla, I use the TinyMCE editor. Since today, whenever I open a page in the editor, the editor keeps reloading constantly which renders the editing impossible. After I close the editor, the browser seems to lag for 5 to 10 seconds, before returning back to its normal, problem-free behaviour. This behaviour is only happening in the Firefox browser, not in others on the desktop.

I switched to my Macbook, which still had Firefox for iOS 147.0.4 running. There the above mentioned behaviour didn't occur. But when I updated Firefox for iOS to 148.0 the behaviour did start to occur.

So, I guess it is a bug in version 148.0? How can this problem be fixed?

Open 3 139

An error occured while loading

How do you avoid/deal with Firefox website incompatibilities? This happened on consecutive visits to two different websites today before I posted here. In the first one… (read more)

How do you avoid/deal with Firefox website incompatibilities? This happened on consecutive visits to two different websites today before I posted here.

In the first one, I disabled Ublock, cleared cache and cookies, and the site loaded, I then enabled Ublock with no error prompted.

Then I got a tab crash on Youtube. I wouldn't call tab crashes a daily occurrence for me, but I'm accustomed to them

Gmail tab crash just now. It just happened now with another website tab crash. i'm reverting back to 147.01

Is there any way to get the root of this. The only recent changes I can think of are browser (147.0.2 yesterday) and addon updates. Should I post my list of addons?

Open 1 139

Facebook working in Chrome not Firefox

i go to chrome have no problem getting and keeping Facebook i have closed and enable the extensions removed some and it either does not work or takes for ever i… (read more)

i go to chrome have no problem getting and keeping Facebook i have closed and enable the extensions removed some and it either does not work or takes for ever in the version of Facebook. . I keep checking if Facebook is down there are limited problems but i do not see the problems in Chrome. if this keeps up i will be going to chrome which i really do not want to

Open 12 128

Firefox will not process certain forms correctly for at least 5+ yrs

Firefox has always had problems processing forms. Not every time, just once in a while and that can be so infrequent that I don't see the browser being the issue until I… (read more)

Firefox has always had problems processing forms. Not every time, just once in a while and that can be so infrequent that I don't see the browser being the issue until I contact support at the company whose site I'm having issues with. This could be processing a checkout form on a site after purchasing an item. This latest incident involves me trying to fill out an open enrollment form for benefits at the 3rd party benefits administrator because I got fired in Nov [along with many others]. I tried to fill out the re enrollment form and it simply went in circles and never completed. The name of the benefits administrator is "bswift" if that makes any difference. You know what they told me when I called and said I was using Firefox? "Well... you should be using Chrome or Edge." Doesn't happen often, but companies know there is a problem with Firefox. In that case, why are there ZERO help articles on this site on the issues of forms? I tried phrasing the question 5 different ways. The last one gave "Found 52 results for ‘forms don't work’ for ‘All Products’ ". If the companies that I call know that Firefox is an issue, and this has been going on for a LONG time, years, then why has this not been addressed? Either by Mozilla, or by someone in the Forums? Not a single one of the 52 results were even close to my issue. I am simply at a lost to understand why I am the only one in the world forms don't work for. I have to stop, move to Chrome, and start whatever it was I was doing all over again. I have been using this product since Netscape 1.0, and was around long before windows or browsers existed. Any insights are appreciated. Thank you.

Open 1 127

Videos from websites don't play on Firefox

There have been numerous times when I click on a video to play (NY Times, WSJ, Universal Class), I just get a spinning circle but no video. Yet when I go on Google Chrom… (read more)

There have been numerous times when I click on a video to play (NY Times, WSJ, Universal Class), I just get a spinning circle but no video. Yet when I go on Google Chrome, the video plays right away. What's the problem here?

Thank you.

Open 1 119

Email websites only accessible using a private window

Hello, I do not know if others have this problem, but when I try to access an Microsoft email account, using Firefox, it loads and then immediately logs me out. When I u… (read more)

Hello, I do not know if others have this problem, but when I try to access an Microsoft email account, using Firefox, it loads and then immediately logs me out. When I use a Firefox Private Window, this not occur. What might be causing this?

Open 4 108

iframe not displaying with FF148 (ManageEngine ServiceDesk plus)

Hello We use ManageEngine's ServiceDesk plus and all has been fine until Firefox 148 update was installed. The body of a request where we type details of a case or insert… (read more)

Hello

We use ManageEngine's ServiceDesk plus and all has been fine until Firefox 148 update was installed.

The body of a request where we type details of a case or insert images now will not display anything. The data fields are fine, it is just the description box which appears to be iframe. Other browsers still work, but we prefer FF.

Thanks in advance - Terry

Open 6 100

Pasting image into Google Image Search results in blank white box

When attempting to reverse-image search an image, Google Image Search replaces the image with a blank white image. Steps taken: Verified resistFingerprinting is false. … (read more)

When attempting to reverse-image search an image, Google Image Search replaces the image with a blank white image.

Steps taken: Verified resistFingerprinting is false. Enabled it, got the usual colored crosshatch image. Disabled, got white box. Tested with PhotoPea (works just fine there). Tested with Chrome (works just fine there). Disabled ETP and generic tracking protections. Tested in private window (nope). Pasting to MSPaint, worked. Saving as an image file and trying to upload that way, nope.

Open to trying more things.

146.0.1 (64-bit) Windows 10 Version 10.0.19045 Build 19045 Addons that may have caused issues: UBlock Origin TamperMonkey Disabled both, same results.

Open 1 80