Showing questions tagged: اعرض كل الأسئلة
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"Player Error"

When I try to use the Criterion Channel and several other websites that use cyberlocker video services, I get an error with no code (attached screenshot). Here's what I h… (read more)

When I try to use the Criterion Channel and several other websites that use cyberlocker video services, I get an error with no code (attached screenshot). Here's what I have tried to solve it with: - VPN - Clearing cache - turning off all extensions that target ads, pop-ups, and tracking; and making sure Firefox itself isn't blocking tracking - using the user-agent switch extension to pretend I'm on a different browser The last one makes me think it might be a Windows 10 problem and not a Firefox problem, but I'm just covering my bases. Any help is appreciated!

Asked by harporose 2 weeks ago

Answered by zeroknight 2 weeks ago

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Profiles NOT isolated

On chrome I have several profiles and different ones use different LastPass (and other) extension services. EVERY PROFILE maintains it's OWN login information. Firefox,… (read more)

On chrome I have several profiles and different ones use different LastPass (and other) extension services. EVERY PROFILE maintains it's OWN login information.

Firefox, however, does NOT ISOLATE PROFILES. On ANY Firefox profile, if I log into LastPass EVERY PROFILE is forced to use THAT information- even going as far as logging out and logging into the OTHER profile's information/account. This is 1990's level idiotic.

WHY are profiles SHARING LOGIN INFORMATION!? This is entirely stupid and defeats the entire purpose of multiple profiles.

I had this happen with Facebook logins, too... WHY does ONE profile FORCE OTHER profiles to change their login information?! WHY ARE THEY NOT SEPARATED?!

How do I solve this?!

it is the SINGLE biggest reason why I can NOT switch to Firefox again. Chrome does this. Chromium does it. EVERY Chromium browser does this. 10 years ago Firefox did this... and I left it when it QUIT doing this... when it BROKE profile separation.

Why is this STILL a problem?!

Asked by Zor 5 months ago

Answered by Zor 5 months ago

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How to make Firefox always show navigation buttons in context menu, also when right clicking an image?

Is there any way to make Firefox show the "back", "forward", "reload", "bookmark" buttons that are shown in the default context menu when right clicking a web page also i… (read more)

Is there any way to make Firefox show the "back", "forward", "reload", "bookmark" buttons that are shown in the default context menu when right clicking a web page also in the context menu that is shown when right clicking an image?

I think those buttons should always be included in all context menus opened for a web page, no matter if you happen to click on the background, on selected text, on an image or a link because.

It is so frustrating having to open the context menu multiple times to find a location where the default context menu is opened instead of the specific ones for selected texts, images, links etc.

Thanks!

Asked by zenuity 2 weeks ago

Answered by zenuity 2 weeks ago

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Google Docs Extensions Not Working

I don't really know whether this is a FF problem or Google Docs problem but either way I wanted to ask for help here. When I try to install any extensions on Google Docs … (read more)

I don't really know whether this is a FF problem or Google Docs problem but either way I wanted to ask for help here. When I try to install any extensions on Google Docs it redirects me to a blank page and after a few seconds it says "The page isn’t redirecting properly" and doesn't install the extension.

Asked by Uknmekan 2 weeks ago

Answered by zeroknight 2 weeks ago

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Whenever i open a tab it immediately crashes.

I'm asking this question on a different browser because Firefox cant load any websites. Basically whenever i open a new tab, it opens to a crashed tab. Gah. It cant even… (read more)

I'm asking this question on a different browser because Firefox cant load any websites.

Basically whenever i open a new tab, it opens to a crashed tab. Gah. It cant even load google, or any website for that matter, not even the homepage for Firefox, its just a blank page with nothing on it, whenever i type something into the address bar and press enter it just disappears and does nothing. Browser settings work, but stuff like passwords dont, and i have most of my important passwords on firefox, so i cant log into runescape and stuff.

Can you help?

Asked by kase 2 weeks ago

Answered by kase 2 weeks ago

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CIS Firefox Benchmark Update Assistance

I work for the Center for Internet Security (CIS) and my team develops the CIS Benchmarks for securely configuring a wide variety of technologies. Specifically, we make a… (read more)

I work for the Center for Internet Security (CIS) and my team develops the CIS Benchmarks for securely configuring a wide variety of technologies. Specifically, we make a Firefox Benchmark with recommendation on how to more securely configure Firefox. We would like to get some "Firefox People" involved in helping us update this Benchmark. Some power users and/or some Mozilla folks would be wonderful.

All contributors are listed in the resulting document and the resulting pdfs are freely available on our public website ([CIS Website] https://www.cisecurity.org/cis-benchmarks).

If you are interested please reply and let me know how to contact you.

Phil

Asked by Phil White 2 weeks ago

Answered by jscher2000 - Support Volunteer 2 weeks ago

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Want to change or disable developer tool shortcut

I am attempting to copy values from one google sheet to another and am unable to do so effectively as whenever I press crtl +shift + c I open the the developer tools. All… (read more)

I am attempting to copy values from one google sheet to another and am unable to do so effectively as whenever I press crtl +shift + c I open the the developer tools. All my efforts on looking for a solution have lead me to unsupported extensions so I'm stuck wondering what to do.

Asked by Aries Alb (BeezKneez) 2 weeks ago

Answered by cor-el 2 weeks ago

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Logged into Sync on all of my desktops, but one computer was not picking up remote open tabs

TL;DR: Make sure you're on the latest... turn Sync off on the computer that isn't showing the remote tabs, then turn Sync back on. Details: Three computers (Windows), a… (read more)

TL;DR: Make sure you're on the latest... turn Sync off on the computer that isn't showing the remote tabs, then turn Sync back on.

Details:

Three computers (Windows), a phone, and a tablet. Firefox 124.0.1.

Sync is enabled and generally seems to be working fine. But I just noticed, on one computer, that when I went to Firefox View, and clicked on "Tabs from Other Devices", that it was showing nothing, other than the, "Log into your Firefox Profile", which I was already logged in... so that was messed up.

Did a number of things, like checking the other computer, manually syncing from the other computer, coming back to this one, and telling it to manually sync. It also seemed to be stuck in syncing (a grayed button that said "Syncing...")

I looked, and there was an update available to 124.0.2, so I used this opportunity to upgrade.

When I came back in, I still didn't have the remote tabs showing up, so I turned off "Sync" entirely, but didn't log out of my Firefox account, and then turned it back on.

Now I'm seeing the remote tabs.

That's how I fixed it. I hope it helps. I see others having Sync problems, and getting terrible suggestions that are not helpful. In this case it's the simple thing that fixed it for me. Turn it off and turn it on again. If that doesn't work, unplug the computer from the wall and plug it into another outlet.  ;-) ( That's a joke for those of you with a sense of humor. )

Asked by fauxcuss 2 weeks ago

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Deleted passwords not syncing

I have Firefox on 3 devices, I deleted several passwords from 1 device expecting this change to sync to the other 2 devices. Instead for several days the 2 devices showe… (read more)

I have Firefox on 3 devices, I deleted several passwords from 1 device expecting this change to sync to the other 2 devices. Instead for several days the 2 devices showed the original number of passwords whilst the device I made the changes on showed the new amount. Now that device appears to have resynced the passwords I deleted. Am I supposed to delete them on each device?

I have the latest version of FF on all devices.

Asked by Emma 2 weeks ago

Answered by cor-el 2 weeks ago

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Unable to auto-update firefox for few versions in a row (have to download installer every time)

I am not sure when exactly problem started but for few months I have problem with automatic update of firefox. It properly detects update and downloads it but when I clic… (read more)

I am not sure when exactly problem started but for few months I have problem with automatic update of firefox. It properly detects update and downloads it but when I click to restart browser and apply update (this should close browser and display update install bar) nothing happens - browser simply closes. When I launch it again and go into "about firefox" again I see spinning circle next to "installing update". Of course this update never installs. When I close it for 2nd time and go into "about firefox" it goes back to "update ready to install, click to restart" - and again, when I click it browser simply closes without restarting and installing update. I tried removing my profile, using safe mode, disabling antivirus. Issue seems to be related to firefox itself. I also tried removing mozilla maintenance service but it did not help. Does anyone have any idea what could be causing this? For now only way for me to update firefox is manually download full installer from website and then it installs latest version without any problems - until next month comes and I have to update it again.

Asked by Piterk 1 month ago

Answered by Piterk 2 weeks ago

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"The WidevineCdm plugin has crashed" - unable to use any streaming service.

Whenever I attempt to watch something on any streaming service, I get an error message from the streaming service and a note from Firefox saying "The WidevineCdm plugin h… (read more)

Whenever I attempt to watch something on any streaming service, I get an error message from the streaming service and a note from Firefox saying "The WidevineCdm plugin has crashed." I have tried to solve this problem a number of ways, but have unable to find a solution.

My best guess is the problem is due to the most recent WidevineCdm update, as in the plugins settings the most recent update for the plugin was on 10/21/23, which is shortly before I first noticed the problem. I did test out various streaming platforms on other computer browsers (Chrome and Microsoft Edge) — they gave the same website errors as I got on Firefox, but those browsers did not indicate the cause or suggest which plugin failed. I additionally tested out desktop apps for some of the streaming platforms; they work fine without any issues, but unfortunately the main streaming platform I use doesn't have a desktop app and only works in browser.

My computer is a Lenovo Yoga 9i, it's running Windows 11, and everything is up-to-date.

The methods I have tried to fix this issue with, to no avail: - submitted crash reports - toggling the "play DRM restricted content" options in Firefox, and toggling whether or not the WidevineCdm was activated, closing the browser between each toggle of options - clearing Firefox's cache - running Firefox in troubleshooting mode to make sure it wasn't a different extension interfering with it - tried running Firefox in compatibility mode - tried to find support from the people who made WidevineCdm, but apparently they don't do end-user support - deleting the WidevineCdm manually from the program files for Firefox and Chrome (since Firefox says the plugin is from Google), and then reinstalling it via the chrome components page. This briefly lead to the message on the plugin page that WidevinceCdm would "begin installing shortly." It seemed frozen like that for a good while, but then I tried clicking the "check for updates" and that message disappeared, and it went back to crashing when I tried using a streaming service. - uninstalling both Chrome and Firefox, restarting the computer, then reinstalling both browsers

As far as I can tell, the plugin comes automatically installed in the browser, and there isn't an alternate plugin for decrypting DRM-restricted content. If there's a way to set the WidevineCdm to a previous version before the update that's crashing it, I haven't found it, but I am no expert in computers or coding, and my guess about it being caused by the recent update could be wrong too.

I'm at my wit's end here, any help fixing this problem is greatly appreciated.

Asked by samantha 5 months ago

Answered by samantha 4 months ago

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Cannot access video on common sites (CBC.ca or Amazon.ca) since upgrade to 123.0.1

This is a rebuilt PC after a hard drive died, Windows 10 Pro N version 22H2. and YE I am trying to access video content on cbc.ca or Amazon.ca and receive an error messa… (read more)

This is a rebuilt PC after a hard drive died, Windows 10 Pro N version 22H2. and YE

I am trying to access video content on cbc.ca or Amazon.ca and receive an error message that "no compatible source was found for this media" - Amazon or on cbc.ca "Oops...None of the given sources can be played".

Prior to updating Firefox to version 123.0.1, both played video on these sites without an issue.

I have uninstalled and reinstalled FF and the issue persists. I can play the video from these sites with Chrome or Edge without a problem.

I have installed Java and have tried all of the help tips without success:

I have followed and installed recommendations from : https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows however the latest Media Feature Pack for windows is from 2019 and is no longer applicable to the 22H2 version. https://www.microsoft.com/en-us/software-download/mediafeaturepack. Windows store does not offer the pack.

The changes suggested by https://support.mozilla.org/en-US/kb/block-autoplay have been applied and no change

I am not running malware bytes or a VPN.

I have cleared my cache, and browsing history, rebooted = no change.

I have no add-ons, extensions or themes installed.

I prefer to use FF, but require that I can view videos from many sites.

Asked by kenmorris1 1 month ago

Answered by kenmorris1 1 month ago

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Text links transform into a blue word "Link" that can not be used in ChatGPT

I am using the latest version of firefox. Windows 10. I'm writing a school project with assistance from ChatGPT. When I ask it for a link, it provides it. While it is "ty… (read more)

I am using the latest version of firefox. Windows 10. I'm writing a school project with assistance from ChatGPT. When I ask it for a link, it provides it. While it is "typing", I can see the link, but when it finishes "typing", the link becomes a blue word "Link", with the web address gone. I can not click on it to open the website, like I can in Mirosoft office. There is no way to access the website. I tried to use troubleshooting mode with all extensions disabled - it didn't help. ChatGPT claims, that it's the browser issue. How can I access these links?

Asked by andriusvg 3 weeks ago

Answered by andriusvg 3 weeks ago

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Firefox video stream problems in youtube and twich unsupported MP4/H.264 while having installed media feature pack

So I have a following problem FF 124.0.1 Windows 10 N edition Installed media feature pack When trying to play twitch video it shows error 4000 and when trying to play … (read more)

So I have a following problem

FF 124.0.1 Windows 10 N edition Installed media feature pack

When trying to play twitch video it shows error 4000 and when trying to play stream from youtube it shows that your browser can't play this video.

Problem is that FF was able to do it like 6 moths-year ago (not really watching stream videos)

was trying to reinstal media feature pack, firefox, chcecknig nighgtly build but without sucess and have no clue what can do more

Asked by hello_there 3 weeks ago

Answered by hello_there 3 weeks ago

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Videos buffering and/or not playing

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip a… (read more)

When I try to play a video on Firefox desktop, it takes it a long time to load. Once it has loaded, whenever I pause it for more than a few seconds, or if I try to skip around the video (either by clicking around in the loaded section of the progress bar or using +/- seconds buttons), the video begins buffering again before the video resumes. This makes it extremely difficult and frustrating to watch anything that requires me to pause, rewind, or fast forward. I've noticed this issue affect multiple video viewing sites, such as YouTube, Vimeo, and Netflix. My roommate also uses Firefox, but doesn't have this issue, so I know it's not a problem with my internet. I thought it might be a problem with my computer, but I tried to replicate the issue in Chrome and everything worked fine there. The issue has persisted almost a week. I have:

  • Rebooted my computer several times
  • Deleted my history/cache
  • Disabled my extensions
  • Turned off Java scripts in firefox (this disabled my ability to load sites like YouTube completely, so I turned it back on)
  • Updated my computer
  • Updated my graphics drivers
  • Refreshed firefox
  • Uninstalled and reinstalled firefox (and rebooted my computer)
  • Uninstalled and reinstalled firefox AND deleted all the data it stored on my computer (and rebooted my computer)

I am currently using version 123.0.1 of Firefox. My OS is Windows 10 22H2.

Asked by AccidentalRogue 1 month ago

Answered by AccidentalRogue 1 month ago

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Files downloaded in Firefox Private Browsing are deleted automatically after closing the browser

I am facing issue while downloading files in Firefox Private Browsing. Whenever I download my PDF files, as soon as I close the browser window, the files also get deleted… (read more)

I am facing issue while downloading files in Firefox Private Browsing. Whenever I download my PDF files, as soon as I close the browser window, the files also get deleted automatically. What should I do to rectify this issue.

Asked by kashishjaggi16 3 weeks ago

Answered by cor-el 3 weeks ago