Showing questions tagged: اعرض كل الأسئلة

Drag/drop e-mail or attachment from Microsoft Office to Firefox

Hello all, Lately I received a report from some colleagues that a certain feature is not working in Firefox that appears to be working on any other browser. When drag/dro… (read more)

Hello all,

Lately I received a report from some colleagues that a certain feature is not working in Firefox that appears to be working on any other browser.

When drag/dropping e-mails and/or attachments from Microsoft Outlook (Microsoft 365 Apps for enterprise) to a drop-field in Firefox (88.0.1 - 64-bit) nothing happens.

When using Firefox we can drag/drop files from Windows Explorer, but not from Outlook.

The same fields do work flawlessly when drag/dropping e-mails and/or attachments from Microsoft Outlook in Google Chrome, Microsoft EDGE, Opera and Safari. So Firefox is the only browser - on several OS's - that does not allow e-mails/attachments to be dropped from Microsoft Outlook. We have tested multiple users on different workstation and we have tested drop-fields from several web applications.

Surprisingly I cannot find any solution to this. The only similar cases I was able to find are from a couple of years ago but are about the other way around (so drag/dropping files FROM Firefox to another application).

At this moment I am advising my colleagues to use another browser. But we really want this to work properly with any browser of choice. Hope this community can help us out.

The update to Firefox 89.0 did not fix this problem.

Note: UAC is enabled on the workstations. Disabling does not affect anything. Tested attachments: .pdf, .docx, .html & .xlsx

Asked by Wouter Moed 1 month ago

Last reply by Wouter Moed 3 days ago

excel online crashes

Hi, I use microsoft 365, from 1 week, When I start working on excel online, it crashes and I can't do anything even if Close and open up agian the file. I put firefox ba… (read more)

Hi, I use microsoft 365, from 1 week, When I start working on excel online, it crashes and I can't do anything even if Close and open up agian the file. I put firefox back to the original, nothing happens I see this water droplet now, what is it?

When I use google chrome, it works fine

thanks for helping me

Asked by frfa63 3 months ago

Last reply by frfa63 3 months ago

Permanently removing SaveFrom.net Helper bookmark from Firefox bookmark

How can I remove SaveFrom.net Helper bookmark permanently from Mozilla Firefox bookmark, so that it does not reappear whenever I start Firefox? I remove it many times, bu… (read more)

How can I remove SaveFrom.net Helper bookmark permanently from Mozilla Firefox bookmark, so that it does not reappear whenever I start Firefox?

I remove it many times, but it reappear when I restart the Firefox.

Please Help.

Asked by Mangaia 6 days ago

Bookmarks did not transfer properly

I reset my Firefox browser and my bookmarks did not transfer over properly. They are all there but you can only access them by clicking Bookmarks>Manage Bookmarks afte… (read more)

I reset my Firefox browser and my bookmarks did not transfer over properly. They are all there but you can only access them by clicking Bookmarks>Manage Bookmarks after which all my bookmarks appear in the favorites bar in the proper order and fully functional on the left side of the pop up window. Then there are a bunch of duplicated folders.

Is there a way for me to put the favorites bar back in the bookmarks tab on the right side of the page?

Asked by hillmann1954 1 week ago

Last reply by hillmann1954 6 days ago

Firefox keeps moving all bookmarks out of folders!

At this point I don't know what to do. This is the second time that it has happened. First time I fixed it by deleting the places.sqlite file and letting it synch, this t… (read more)

At this point I don't know what to do. This is the second time that it has happened. First time I fixed it by deleting the places.sqlite file and letting it synch, this time nothing is fixing it. Restoring from backup just moves them out of folder after a few seconds, restoring from html file does the same.

Please help. I have thousands of bookmarks in hundreds of folders. It's impossible to manualy resort them!

Asked by Demon King 6 days ago

Last reply by Demon King 6 days ago

thumbnail images on certain websites won't load and sometimes takes 10-20 seconds before they pop up

I've noticed in the past 2-3 weeks when visiting some websites that have a bunch of image thumbnails that load up. It will load the outline of a image, but not load the a… (read more)

I've noticed in the past 2-3 weeks when visiting some websites that have a bunch of image thumbnails that load up. It will load the outline of a image, but not load the actual image thumbnail at times until anywhere between 5 seconds to upwards to 20-30 seconds before they pop in. Other times I'll notice it seems like they just don't want to load regardless and I'll even try right clicking on a invisible thumbnail image and clicking "Reload image" for it not to work, sometimes it does.

I have tried nearly everything that I could think of to fix this, I don't know if it's a recent issue with windows 10 maybe? I don't think it's our internet causing the issue since everything else seems to load and stream just fine, these websites work just fine on other devices within our home and I swear it was working just fine on my computer a little over 2-3 weeks ago.

Below is a list of fixes I've tried to rule out.

Clear cookies/cache data, run firefox in safe mode, dev mode, etc.

Completely delete firefox and any old folders, reinstall 100% fresh without any previous data or addons/extensions. Still didn't fix it.

I've tried turning off many of the settings for firefox like hardware accel, smooth scrolling, etc. Nothing.

I then tried doing stuff outside of firefox to see if anything else would work. I have made sure my graphics driver is fully updated and that didn't do anything.

I've tried to see if the thumbnail images were doing the same thing in other browers like chrome and I thought at first that chrome was handling these websites just fine, but after testing it a bit. I noticed the same thing was happening with chrome too.

Since it's also affecting chrome I know it's pretty pointless to post and ask what I should do or what could be the problem here. But I don't know where else to turn and just checking if anyone has had this problem before.

The attached image is a example for one of the websites I'm having this issue with, but like I said. It's loading these websites just fine on other devices from the looks of it.

Asked by chaos01123 6 days ago

Firefox doesn't save pages correctly

Hello, thanks for taking time to read this. I tried downloading a website, a public youtube playlist in fact, using the right click - "save page as" command, but when I t… (read more)

Hello, thanks for taking time to read this. I tried downloading a website, a public youtube playlist in fact, using the right click - "save page as" command, but when I then click the downloaded page, it loads in firefox for a moment, then switches to a different (private) playlist on youtube. What? It's offline, right? And it aborts loading the saved website and instead loads another site?

Asked by marc.baum 6 days ago

firefox doesn't delete cookies after expiration

I set a cookie with expiration time in a webpage, but cookie is still available in developer tools storage after expire time! and also available in "Manage Cookies and Si… (read more)

I set a cookie with expiration time in a webpage, but cookie is still available in developer tools storage after expire time! and also available in "Manage Cookies and Site Data" in settings! on another browsers like chrome,edge,opera,... this problem does not exist !

Asked by ghandchishayan 6 days ago

Firefox runs extremely slow and I cannot use it on FaceBook at all because of this.

For 3 days now, I have not been able to view or use anything in my Facebook account. The page would drop the internet because it was too slow. I have tried various thing… (read more)

For 3 days now, I have not been able to view or use anything in my Facebook account. The page would drop the internet because it was too slow. I have tried various things from support and also received 1 from the community. it has not worked so I am going to switch to Microsoft Edge because I did not experience this problem with ME. I have used Firefox for years but the slowness is very annoying. I will try it again in the future. Thank you

Asked by Rosekeller74 1 week ago

Last reply by Rosekeller74 6 days ago

can't seem to change audio input

Hi all, I'm having an annoying problem. A couple weeks ago, I was having major computer problems that required me to completely delete and recreate my user profile. I ap… (read more)

Hi all, I'm having an annoying problem. A couple weeks ago, I was having major computer problems that required me to completely delete and recreate my user profile. I apparently hadn't logged into Google Voice since then, but decided to try and call a friend from that number today. When I tried to call her though, she couldn't hear me. Subsequent testing revealed that the problem is that Firefox isn't using my computer's microphone as the input, but rather it's taking the input from Stereo Mix, despite the default input device on my computer being the microphone. How do I change this within Firefox? I also have a wireless headset that I use sometimes, but when I plug that in, none of the audio switches to it. If desired, is there a way to get Firefox to use this device for audio output?

Asked by cavbob1993 6 days ago

numpad misbehaves in Virtual machines in Firefox extended support release

Hello Firefox Community and suport team, Hope you all and your families are safe in these tough times. I'm using Firefox extended support release 78.12.0esr (https://www.… (read more)

Hello Firefox Community and suport team,

Hope you all and your families are safe in these tough times.

I'm using Firefox extended support release 78.12.0esr (https://www.screencast.com/t/DfQBOa0GcDG), everything is working fine unless I use any virtual machine inside that, numpad starts misbehaving.

Whenever I type any number using number keys given below function keys, it works fine. But when I type any number from numpad situated at right side of full keyboard, it starts misbehaving. It types an alphabet with every keys. Video screenshot of the issue: https://www.screencast.com/t/ovucf32Tpz1d

Can anyone please check and help me to get rid of this issue?

Thanking You, Om

Om Ji Verma

Asked by Om Ji Verma 5 days ago

Installing Addons for all users and set them active

Hello, i want to rollout the firefox installation with some addon packages silent for much users. installation issnt the problem but i cant really find any tutorial which… (read more)

Hello,

i want to rollout the firefox installation with some addon packages silent for much users. installation issnt the problem but i cant really find any tutorial which explains me how to add also some addons on this installation for every user on this computer and set them automaticly to active on.

thank you for help

Asked by ziegler447 1 week ago

Last reply by ziegler447 5 days ago

Firefox is wrong window-size when using dual monitors and inflicts on the second monitor. Even when fullscreen netflix etc.

Hi, my Firefox is wrong window-size when using dual monitors and inflicts on the second monitor. Even when fullscreen netflix etc. on the other monitor. This makes it so … (read more)

Hi, my Firefox is wrong window-size when using dual monitors and inflicts on the second monitor. Even when fullscreen netflix etc. on the other monitor. This makes it so that there is a small (a few pixels) bar along the bottom of the monitor whilst i have FF max expanded. I have the second monitor stretched and placed "a top" on the other monitor if that matters. Only FIrefox has this issue when max stretched.

Asked by jonas.bostrom 5 days ago

Password gone after update

My passwords were saved on my laptop and they are not available any more even after I have signed in to my Firefox account. They seem to be gone now after the latest fire… (read more)

My passwords were saved on my laptop and they are not available any more even after I have signed in to my Firefox account. They seem to be gone now after the latest firefox update. How to get the saved username/password back?

Asked by osamamaqbool1 5 days ago

How can I enable Firefox in Windows Defender Firewall?

I'm using Windows Defender Firewall in Windows 10, and I have blocked all Inbound and Outbound connections, created a New Rule for Firefox (version 78.11.0_ESR), and allo… (read more)

I'm using Windows Defender Firewall in Windows 10, and I have blocked all Inbound and Outbound connections, created a New Rule for Firefox (version 78.11.0_ESR), and allowed the program to access the internet from the installation path: "C:\Program Files\Mozilla Firefox\firefox.exe". However, internet access is inaccessable? Does Firefox makes some DETOUR route without my knowelage or is it just me and my moderate IQ? All other applications have full respect to Windows Defender Firewall rules. Thank you.

Google search not working

Hii all, If I try to search something in the searchbar with google, I get this weird, annoying error: No connection made: possible security problem. Error code:SEC_ERROR_… (read more)

Hii all,

If I try to search something in the searchbar with google, I get this weird, annoying error: No connection made: possible security problem. Error code:SEC_ERROR_UNKNOWN_ISSUER Can anybody tell me how to solve this problem, because I need to do my work.

Also I tried to deinstall Firefox from my computer and installing it again, but this did not solve the problem.

Asked by nerowtone 5 days ago

Last reply by nerowtone 5 days ago