Firefox Community Forum

This file has 0 bytes and it had random letters/numbers dot HTM I "opened" the file in browser but it opened to a dead/unable to load page that was titled in the format of Computer Name>Downloads>NameOfFile or something like that.

I've ran anti virus/ malware bytes, windows defender but I don't feel safe.

What is this file and why did it download?

I'm on firefox 10 with Privacy Badger but not enabled.

Any help would be appreciated. I get paranoid of viruses/malware and what does this mean for tracking/did someone download files on my computer etc

Thank you

Hi there I am using Firefox version 140.0.4 (64 bit) have recently started to backup my profile on my Windows 10 PC using a small batch file and Winzip. However I have noticed that some, probably four, of the files within the profile folder are not backing up and Winzip says it could not open them for reading. I believe that the profile is stored at C:\Users\Phil\AppData\Roaming\Mozilla\Firefox\Profiles\*.* and this path is included in the BACKUP.LST for Winzip. Omitting this line from the BACKUP.LST gives no errors so I am convinced it is a Firefox problem. I have also noticed that after a clean, hard boot one of my housekeeping programs, SuperAntispyware, thinks that a browser is open and wants to close it before running. I always backup immediately after a clean, hard boot so nothing should be open on the PC except the batch file and Winzip. I do not have Firefox in my list of Startup files. It seems to me that some of the Firefox profile files are somehow opened immediately after booting and I'm wondering if there is a setting that I've missed which will cause this. In the general settings for Firefox, the option to "Open Firefox automatically when your computer starts up" is unchecked. Incidentally, I have also run the daily backup under WinRAR and get a similar error message. Any comments / suggestions will be gratefully received. Regards and TIA Phil

I have a profile that causes odd behavior, within the profile, and to the OS.

Regarding the profile itself:

1. I use Multiple Tab Handler, which should allow me to move tabs on the tab bar with the mouse, but it does not (see image of proper behavior)

2. Normally, i can drag this padlock button to the desktop to create a shortcut. but now, it will not move/drag (see image 2)

3. I also have a backup profile from several months ago that has none of the above symptoms. However, If I substitute it's sessionstore.jsonlz4 file with the the one from the problematic profile, all the bad behavior mentioned above re-emerges.

I know this sounds strange, but, I also get external display issues when using the broken profile. These events are random, and manifest themselves differently, so I can't duplicate them. Essentially, these snips are examples of images from the taskbar tabs, or the clock area, suddenly superimposing themselves on the top portions of the taskbar toolbar area.

This is the view of my clock area (see next image 3)

In the following image, imagine that the portion on the left, that opens the start menu, is now hidden under what looks exactly like the clock area on the right, superimposed over it (see next image 4)

Those aberrations are removed by simply moving the mouse cursor over them, but they will continue to occur in any number of variations over any area of that top toolbar.

Is there a Session Manager that will save the session, to be later restored into that previous profile, but not also pass along the corruption?

Hey Firefox community,

Hoping for some smart advice here! Our company relies heavily on Firefox for daily tasks, including accessing our Gmail accounts. The thing is, we need to regularly back up these Gmail accounts – not just the browser's cache or basic downloads.

I've tried the manual Google Takeout method, but it's just not practical for ongoing, multi-account backups. It feels like I'm doing a "dance" every time, and it's super time-consuming.

My question is: What's the best way to consistently and reliably back up Gmail emails when accessing them through Firefox? Like how to download old emails from gmail just in a better way. Are there any neat tricks or perhaps specific third-party email backup wizard tools that integrate well, or are simply excellent at what they do, beyond the browser's direct capabilities?

I'm looking for a more automated or efficient solution. Any insights from those who manage significant email archives would be hugely appreciated!

Thanks!

firefox updated to 128 esr all of a sudden (i didn't click update or download for this) and when i went to open firefox, the appearance and everything changed. it looked like google chrome and none of my bookmarks and settings and layouts were there. they just DISAPPEARED. i tried googling how to to fix this and for some reason every time i search it takes me to another search engine instead of google. (this is beside the main point though). I'm so frustrated right now since all my bookmarks are gone (literally having a breakdown). I tried looking through the help articles and all of them just say to use the backup profiles or that there are bookmarkbackup files in my profile folders or that firefox would download a folder with files from the old version but none of that happened. I looked into my folders for older profiles trying to find places.sqlite files but NOTHING. there is literally NO backups or profiles dated to before July 16 2025; the day it updated (shown in screenshot) and there is NO bookmarkbackup files anywhere. i have signed in to firefox prior and had my devices synced for awhile and no issues so there should have been previous profiles and data saved onto my computer. Please help, I really need my bookmarks back!

Hello, I manage a healthcare education website (https://thelabon.com/contact-us/) and I'm focused on optimizing privacy and performance for users accessing our medical content through Firefox. Currently I have not embedded it yet I am using only an image of the map instead. What are the recommended Firefox settings, extensions, or practices to ensure user privacy, especially when embedding external tools like Google Maps or analytics services? Any guidance would be appreciated!

Good Day kindly note that i have tried my login and password, no luck i would like to change the password to see if that is the issue.

If that is not the issue i could change the login details.

Kind Regards

I recently ported from chrome to firefox about 3 days ago and was tryin to access the dropdown menus on this website https://www2.gov.bc.ca/gov/content/governments/government-id/bc-services-card/your-card/get-a-card

I realized it wasn't working so I turned off my adblocker (ublock origin), refreshed the site and still not working.

Also attempted to use troubleshoot mode and still does not work.

Cleared cache + cookies and used troubleshoot mode and nothing working still.

I lastly checked the website was working by opening the same link on chrome after all that and it works perfectly fine over there. Any ideas what could possibly be the issue?? I basically have a fresh install of firefox with no changed settings besides anything that might of been copied over from Chrome when firefox automatically asks you to migrate your stuff over, and used the troubleshoot mode + clearing cookies and cache

I am not ale to log into https://www.talktobuona.com/ It is not Warning: Potential Security Risk Ahead How can I log into this site?

I have had this problem on several websites, but most recently Xfinity.com. Pages in their rewards page have buttons to accept a reward. These buttons don't show up in Firefox, but if I use Chrome they appear and work properly.

Hello,

How do I permanently show the top and bottom menu bars please ?

I have done something wrong and now the top bar only shows when I move the cursor to the top of the screen and the bottom bar has diusappeared.

Thanks !

For some reason, any time I try to click on a Facebook Reel or Facebook video, I receive the message,

"The page isn’t redirecting properly. Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies." I have tried uninstalling and reinstalling Firefox. I've tried using Troubleshoot Mode. Nothing fixes the issue. However, if I'm not signed into Facebook, I can search Facebook Reels and videos and display them just fine. It also works fine on Firefox on Android. So, the only problem is on Facebook (Firefox Desktop). If I'm signed into my Facebook account and I see the list of featured Facebook Reels, I can click on them and they work fine, but if I go to the person's Facebook page and click on a Reel or if I'm tagged in a Reel or someone replies to me when I tag them in a Reel, I get the same error message.

Ontario 411 Website produces an error code when I click on Wallaceburg to find a name. "Browser software ourtdated"

Your web browser is out of date! Update your browser (outdatedbrowser.com) for more security, speed and the best experience on this website. If you encounter any issues on using this new version of 411.ca, you are still able to use the previous version (legacy.411.ca) which supports your current browser.

Dear Firefox Team,

I am writing to suggest a new feature that I believe would significantly enhance the user experience in Firefox.

Currently, when we encounter a PDF file on the web, Firefox only allows us to view or download it as a PDF. It would be incredibly beneficial if, when a user clicks on a PDF link (or during the download prompt), there was an option to choose whether to download the file as a PDF or as a JPG image.

This functionality would save users a considerable amount of time and effort by eliminating the need to use third-party online converters or desktop software to transform PDFs into JPGs. This is particularly useful for extracting images or specific pages from documents for quick sharing, presentations, or website use.

I believe this feature aligns with Firefox's commitment to user convenience and efficiency. Thank you for considering this suggestion."

Connectivity to www.xfinity.com disappeared...with latest firefox 140.0.4 as near as I can tell. xfinity still works on Google Chrome and Microsoft Edge. Please fix firefox browser so I don't have to go to chrome or edge. thanks!

Why is "Delete cookies and Site Data when Firefox is closed" checked and grayed out for me?

Everytime I open the FF browser I have to relog into everything, I didn't change any settings either, it just started doing this....