Showing questions tagged: اعرض كل الأسئلة

Firefox mishandles action selected for opening files

I want to open online PDFs in Acrobat. I've modified the setting is in Firefox to "Always ask," yet when I click on a PDF it opens as it should AND Firefox automatically … (read more)

I want to open online PDFs in Acrobat. I've modified the setting is in Firefox to "Always ask," yet when I click on a PDF it opens as it should AND Firefox automatically downloads the file to the Downloads folder even though that destination is greyed out in settings and the radial button for "Always Ask" is selected. How can I block this activity in either Firefox or in the registry.

NOTE: ALL OF THE SETTINGS IN FIREFOX SAY "ALWAYS ASK." This a software bug in Firefox, not a user switch setting. This activity began today (March 11, 2022) after months of normal, expected activity. I've reset Firefox and I've done a complete uninstall and clean install and this still happens.

Asked by Andy 5 months ago

Last reply by gkrmbl 1 month ago

Firefox no longer asks whether to open or save files.

Until about a month ago, every time I clicked on a download link to save a file, Firefox asked whether I want to save the file to my downloads folder, or to just open it,… (read more)

Until about a month ago, every time I clicked on a download link to save a file, Firefox asked whether I want to save the file to my downloads folder, or to just open it, which would save it to a folder in my temp folder that would be deleted when I close Firefox.

Now, out of nowhere, it doesn't ask the question anymore, it automatically assumes I want to save it to a folder (instead of "opening" it).

Before anyone tells me to go to Settings -> General -> Applications, and set the file types to "Always ask", I have tried, and there are two problems with it:

  • There are only a few file types in that list. While I can set Firefox to ask when downloading those types of files, anything else (like text files or MP3 files) is saved to the downloads folder without asking. I want it to ask what to do with any file, not just the specific file types in that list.
  • Even for the file types that are available in the list, if I choose to open a file instead of downloading, it is still saved to my downloads folder instead of the temp folder, and is not deleted after I close Firefox.

Also, I'm using Manjaro Linux with KDE, and I also have the Plasma Integration extension installed on Firefox.

Asked by cs127.pr 4 months ago

Last reply by Terry 4 months ago

Download / open file problem

Hi, after the latest update, in settings, if i select for a specific file type "ask what to do" or "open", the firefox still download the file, not just open with that se… (read more)

Hi,

after the latest update, in settings, if i select for a specific file type "ask what to do" or "open", the firefox still download the file, not just open with that selected program. Why, and how can i disable the download when i want to open with program.

Before this update, worked fine, when i selected "open" option for a file, that opened the specific program and don't downloaded the file.

Asked by h.imre.antal 5 months ago

Last reply by AliceWyman 4 months ago

Handling of pdf files in Firefox

Updating to version 98.0 onwards Firefox has started saving a copy of every pdf file I view (open) in my downloads folder. My settings have not changed: Tools->Setting… (read more)

Updating to version 98.0 onwards Firefox has started saving a copy of every pdf file I view (open) in my downloads folder.

My settings have not changed:

Tools->Settings->General->Applications: - pdf (application/download): Always ask - pdf (application/force-download): Always ask - pdf (application/pdf): Use Adobe Acrobat DC - pdf (application/x-download): Always ask

And when the "ask" dialog pops up, I choose "open".

I have tried all standard methods/troubleshooting, including resetting the handlers.json file.

The only way to avoid getting a copy in the downloads folder is if I choose "Open in Firefox" (application/pdf) instead of "Use Adobe Acrobat DC".

Any solution to this?

Thanks Michael

Asked by info7097 5 months ago

Last reply by Linda 2 months ago

Changing download "save to" options

Before the new update whenever I downloaded a file it would ask where to save the file to every time, now it just asks once then automatically saves any new files I downl… (read more)

Before the new update whenever I downloaded a file it would ask where to save the file to every time, now it just asks once then automatically saves any new files I download to the same folder as the previous ones, forcing me to then go to that folder and manually move it to the correct folders. Is there any way to change it back to the right way it was done before they decided to remove our choice? My setting is set to "Always ask you where to save files", with the emphasis on "Always".

Asked by Hinder777 4 months ago

Last reply by AliceWyman 2 months ago

Automatic downloading of files

I know Firefox recently changed some settings regarding automatic downloading of files, but I need to know how to stop Firefox from automatically downloading .pdf files t… (read more)

I know Firefox recently changed some settings regarding automatic downloading of files, but I need to know how to stop Firefox from automatically downloading .pdf files that I view. Sometimes I just want to view a pdf without downloading the file. Firefox keeps automatically downloading the file, then after viewing it, I have to manually delete. I don't to do this! I just want to view the file and if I want to keep it, I'll save a copy. This is extremely annoying! Can I change the settings so that the file won't automatically save to my computer? Thanks

Asked by robertinohio 4 months ago

Last reply by BJ 2 months ago

* .pdf

I don't want the pdf to save to disk without my will when I open a pdf file from any website. Fire Fox saves the file first, then opens it for reading. How to change it? … (read more)

I don't want the pdf to save to disk without my will when I open a pdf file from any website. Fire Fox saves the file first, then opens it for reading. How to change it? I want to read the pdf first and then decide what to do with it. This works similarly in Edge. FF is my main browser, I wouldn't want to change that, but I have too much garbage on my disk. every pdf is saved first, completely unnecessary.

Asked by Diabolo13 4 months ago

Last reply by jscher2000 - Support Volunteer 1 month ago

link opening

When I click to open a link for a jpg file, it now prompts me to save, instead of opening. How can I go back to it just opening? Downloads are already set to ask how. PD… (read more)

When I click to open a link for a jpg file, it now prompts me to save, instead of opening. How can I go back to it just opening? Downloads are already set to ask how. PDF asks how, other files don't.

Asked by Nita_Joe 5 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Downloads going automatically to Download file - even after changing all to Ask Me

After the automatic update to version 98, I'm finding that Firefox insists on putting a copy of my downloaded files into the Download file even after I turned that off in… (read more)

After the automatic update to version 98, I'm finding that Firefox insists on putting a copy of my downloaded files into the Download file even after I turned that off in the General tab of Settings. Also found it odd that I was unable to take a screenshot of these settings, but had to use Printscreen to do so!

Asked by bmogrady 5 months ago

Last reply by WillW 4 months ago

How to open files without downloading them after version 98

Hello. I am extremely annoyed with Mozilla after this update and am DESPERATE for a fix. I am a college student. I have to open several notes, lectures, syllabi, sample a… (read more)

Hello. I am extremely annoyed with Mozilla after this update and am DESPERATE for a fix.

I am a college student. I have to open several notes, lectures, syllabi, sample assignments, etc. a day. Obviously, I can't download every single one of these files to my computer. I'd run out of space. The SOLE REASON why I picked Firefox as my browser was because of the dialogue box that appeared whenever I went to download something, giving me the option to simply open a file without saving it.

They made it so that dialog box wasn't the default. Okay, fine, annoying. But all I have to do is go into settings and change it to "Always ask," right? Wrong. EVERY SINGLE FILE GETS DOWNLOADED TO MY COMPUTER NOW. Every PDF and MS Word document is sent straight to my download folder.

Is there ANY way I can open up files (specifically PDF and MS Word files) without saving them to my computer? I remember these files would be saved to a "temporary" file area, how can I re enable that again? If not, I will be switching to another browser that offers this option.

Asked by beaunathanhoward 4 months ago

Last reply by AliceWyman 4 months ago

PDFs opened using, Windows Default application, Always Ask, fails to occur

The behavior of FireFox saving PDF files has changed. I am using WIN10, FireFox 98.0.1 and have it setup to use windows default application and always ask where to save … (read more)

The behavior of FireFox saving PDF files has changed. I am using WIN10, FireFox 98.0.1 and have it setup to use windows default application and always ask where to save for PDFs.

BEFORE the problem: The PDF opens in Acrobat Pro IX. After clicking save I would be asked, where to save. I select the location to save the PDF. Then after this, subsequent PDFs downloaded would be saved to the last saved location. This process would repeat for a new website PDF load and save. This is the behavior I want now.

NOW with the problem: The PDF opens in Acrobat Pro IX. 1. Immediately, after a reboot, the save icon on Adobe is grayed out. I select save as and point to the desired directory. 2. For any subsequent PDF opened, the Adobe save icon is available. Files are saved to the desktop.

Please note I believe I once did get a popup asking where to save and I know I selected desktop.  Since that selection I am no longer asked where to save.

Please note I have looked and tried some of the suggestions at: https://support.mozilla.org/en-US/kb/cant-download-or-save-files#w_choose-a-different-download-folder

but some of this advice needs to be updated for the new FireFox version--ex no JSON file is found at the file location covered in the advice.

I believe this issue started after the last FireFox update. Please help me restore behavior listed above under “BEFORE the problem”. Thanks.

Asked by omega8 4 months ago

Last reply by maxthewildcat 1 month ago

v98 Download Improvements

Firefox 98 just upgraded my installation and as usual Mozilla's made changes that screw up how I use it. The download improvements they made specifically. I used to be a… (read more)

Firefox 98 just upgraded my installation and as usual Mozilla's made changes that screw up how I use it.

The download improvements they made specifically. I used to be able to have Firefox view a PDF so I could peruse it and decide if I want to keep it and if I did I just hit the download button in the viewer. Now the "improvements" will only either let me set it so it either downloads right away or if I change it to view in Firefox it won't let me download it via the viewer DL button. It acts like it's gonna download by opening the save window but then nothing happens when I hit the save button.

Can Mozilla please fix this? I don't want to save every PDF I want to see if I want to keep. I want to be able to view it in Firefox again and THEN download it if I want it.

Asked by Lunæros 4 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Open downloaded wordprocessing file

I upgraded to version 98 on March 12, 2022 now on March 13, 2022 when I download a .docx file it no longer opens in WordPerfect as it did in version 97.0.2! Instead it a… (read more)

I upgraded to version 98 on March 12, 2022 now on March 13, 2022 when I download a .docx file it no longer opens in WordPerfect as it did in version 97.0.2! Instead it asks to SAVE the file! That is NOT what I want to do! I want to open it without saving. I have spent a lot of time this morning trying to figure this out and getting no where.

Asked by h.jane.brink 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Do not see "What should Firefox do with this file?" prompt" when downloading information

Hello: Until recently, whenever I downloaded information from a web site I perform research on, the resulting csv/excel files would trigger the "What should Firefox do wi… (read more)

Hello:

Until recently, whenever I downloaded information from a web site I perform research on, the resulting csv/excel files would trigger the "What should Firefox do with this file?" prompt" so i could review the information before possibly downloading it.

Then, without explanation, the prompt suddenly disappeared and now, whenever I try to download a csv/excel file, it automatically wants to save to a folder on my flash/hard drive. I have reviewed my Firefox settings with nothing appearing wrong and I even talked to the people behind the web site I gather my information from and they said the problem is not on their end.

I have been using Windows 11 for the last few months and I've been using this particular web site to gather information from for over 3 years both at home and at a public library and have never encountered this problem ever.

Any information/help would be greatly appreciated.

Bill

Asked by billstinson1967 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

PDF preview's download button changed behaviour.

Hello Community. I've selected an option to open PDF's in Firefox for preview. And if I wanted to download the PDF after preview, I simply clicked the downloab button fro… (read more)

Hello Community.

I've selected an option to open PDF's in Firefox for preview. And if I wanted to download the PDF after preview, I simply clicked the downloab button from the preview app/tab. The files were downloaded with default filename and to the downloads folder without prompts. But since a while ago the dialog where the save location must be selected and filename given for the file opens up after the click of the download button.

How can I change it back to the previous behaviour without having to input filename and select the file download directory?

Asked by playpig_ 4 months ago

Last reply by Terry 1 month ago

Firefox 98 no longer giving option to open or save file, just saves it to download folder which floods me with files

Firefox 98 no longer giving option to open or save file, it now just saves files to my Download folder, which I don't want. I use firefox for work, and I have to downloa… (read more)

Firefox 98 no longer giving option to open or save file, it now just saves files to my Download folder, which I don't want. I use firefox for work, and I have to download literally hundreds of files, mainly generated excel spreadsheets, a day. The ability to have the option to just open the file from the temp folder that gets cleared when firefox closed was great. Now I have to fiddle with about:config to get back even a portion of what I was able to do before. currently i have browser.download.improvements_to_download_panel set to false, which helps, but there are just certain file types that ignore this setting, such as zip files and pdf files. Those still auto download to the Download folder, then I have to go hunt for them if I need to attach them to emails. It's a BAD feature. How do I revert it to do what it did pre ver 98?

Asked by Kyosji 4 months ago

Last reply by capatosta 4 months ago

Firefox: PDF handling in Settings / General / Applications not available starting with v.98.0

Hello, starting with deployment of version 98 all users do not have the possibility to chose the PDF handling when clicking on a link to a PDF. In the release notes of … (read more)

Hello,

starting with deployment of version 98 all users do not have the possibility to chose the PDF handling when clicking on a link to a PDF.

In the release notes of version 98 Mozilla mentions that "in this release, you’ll also see that Firefox no longer asks what to do for each file by default. You won’t be prompted to choose a helper application or save to disk before downloading a file unless you have changed your download action setting for that type of file."

Source: https://www.mozilla.org/en-US/firefox/98.0/releasenotes/

So this does mean that the list of file types and the possibilities on how to handle them is still available. All file types are still available, except PDF. This happens when installing 98 on a fresh machine or when upgrading from v. <98 to v. 98. It seems that the "handlers.json" is being modified during first use of version 98, PDF entry is being deleted.

Please could you have a look on that issue and let us know if you can reproduce / if you will fix it?

Regards, Sherlock

Asked by Sherlock_Holmes 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

content type action not working

I'm using Firefox version 98.0.2 on Windows 10. As of 3 days ago, probably after a Firefox update, clicking on a .CSV link stopped working. It either automatically saves … (read more)

I'm using Firefox version 98.0.2 on Windows 10. As of 3 days ago, probably after a Firefox update, clicking on a .CSV link stopped working. It either automatically saves to Downloads, or asks me where to save depending on the Files and Applications > Downloads setting. It no longer opens the file automatically with Excel. I've restarted in Troubleshooting mode, and did a Firefox reset. I've confirmed that the Content Type, Action is set to "Microsoft Excel Comma Separated Variables File --> Use Excel (default)".

Out of ideas. How can I fix this?

Asked by Mark Foley 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

Fixing the new way of opening files

Hello, Starting Firefox 97, opening a file involves downloading it the same way as if I choose to save it. It results in both Download folder and downloads list in the br… (read more)

Hello,

Starting Firefox 97, opening a file involves downloading it the same way as if I choose to save it. It results in both Download folder and downloads list in the browser being polluted with a million of files I only wanted to open once with a specific app (pdfs, xls, m3u etc.).

Previously Firefox was using a hidden internal folder for saving such files and deleting them later, so Open In App really meant "open, do not save locally". Now any option just means "Save the file to the Download folder and let it be there forever".

How can I fix this unsuccessful UX decision apart from downgrading to an older version?

Thank you.

P.S. "If you dislike new features in the latest version of Firefox, your first reaction might be to go back to the previous version. Rather than downgrading, try getting used to the new features..." is probably the worst suggestion you can possibly give to someone with their workflow broken by a sudden update they can't decline with a feature they never asked for.

Asked by Cryosleeper 4 months ago

Last reply by Terry 4 months ago

Adobe Reader DC automatically downloading PDF files

I just noticed, this AM, that when I'm viewing PDF files using Adobe DC it is now automatically downloading the files, where as, before I could just view them. I've not c… (read more)

I just noticed, this AM, that when I'm viewing PDF files using Adobe DC it is now automatically downloading the files, where as, before I could just view them. I've not changed any settings-see attached screen shot. So I don't know what changed. I don't know if this is a FF issue and/or a Adobe issue or what. I now have to go into File explorer and delete all the downloaded files. I would appreciate anyone's comments. Thanks

Asked by arejfour 5 months ago

Last reply by A-Damage - Work 4 months ago