Showing questions tagged: Show all questions
  • Solved

Sync no longer synchronizes any elements

Hello, Since 3-4 days, Sync no longer synchronizes any elements, from one device to another i no longer have access to my passwords saved in Lockwise or my shared tabs. I… (read more)

Hello,

Since 3-4 days, Sync no longer synchronizes any elements, from one device to another i no longer have access to my passwords saved in Lockwise or my shared tabs. I tried to disconnect all my devices then reconnect, i "forced" synchro, i installed the Lockwise Android app on my phone but but the sync runs in a vacuum so the app doesnt seem to download my data & credentials...

What can i do more to recover my data or restore sync ?

Asked by Jinx 4 days ago

Answered by the-edmeister 1 day ago

  • Solved

stop "reconnect to firefox account"

I have set up Firefox Sync but keep my various FF installs signed out, and only login when I want to. BUT I now keep getting an ! On the hamburger menu symbol asking me t… (read more)

I have set up Firefox Sync but keep my various FF installs signed out, and only login when I want to. BUT I now keep getting an ! On the hamburger menu symbol asking me to reconnect. How can I disable this?

Asked by henryg1 4 months ago

Answered by Eve 4 months ago

  • Locked

Lost all bookmarks, etc switching to eos version 68

duplicate of /questions/1292796 thread. i did check all boxes during the switch from one firefox version to eos but no bookmarks or anything were synched over. Is this r… (read more)

duplicate of /questions/1292796 thread.

i did check all boxes during the switch from one firefox version to eos but no bookmarks or anything were synched over. Is this repairable? Either way - keeping this version or going back to the previous one?

Asked by sertifiedjeenious 1 week ago

  • Solved

I did not see the topics with the accounts here, so I pushed this question here.Is the ip from which the firefox account was registered saved?

I did not see the topics with the accounts here, so I pushed this question here.Is the ip from which the firefox account was registered saved? … (read more)

I did not see the topics with the accounts here, so I pushed this question here.Is the ip from which the firefox account was registered saved?

Asked by スイ チ 5 days ago

Answered by Wesley Branton 4 days ago

  • Solved

Deleted bookmarks are instantly brought back

Hi, I have a little annoying problem. Whenever I delete a bookmark, it is instantly restored back to the bottom of the list. Deleting it second time usually keeps it dele… (read more)

Hi, I have a little annoying problem. Whenever I delete a bookmark, it is instantly restored back to the bottom of the list. Deleting it second time usually keeps it deleted. I assume this is some kind of a fault with the sync, but I do not want to disable syncing - I just want it to stop restoring bookmarks that I specifically deleted. Is there anything that I can do about this?

Asked by akryl9296 4 days ago

Answered by FredMcD 4 days ago

  • Solved

Firefox sync is not syncing bookmarks to a new device

I purchased a new device, but the bookmarks are not syncing like it has on prior devices. I have confirmed all setting are exactly as they were previously. No matter what… (read more)

I purchased a new device, but the bookmarks are not syncing like it has on prior devices. I have confirmed all setting are exactly as they were previously. No matter what I try, I can't get my bookmarks to join me on my new device. Is this a known bug?

Asked by mk 4 days ago

Answered by ARMAN KHAN 3 days ago

  • Solved

Synced Tabs disappeared - is there a way to restore?

Up until recently I was using a 11 year old laptop that was slowing dying. I was finally able to acquire a new computer and get it up and running just before an accident… (read more)

Up until recently I was using a 11 year old laptop that was slowing dying. I was finally able to acquire a new computer and get it up and running just before an accident (as if out of a comedy movie - the roommate's cat knocked a full bowl of cereal onto the old laptop) effectively destroyed the old machine. Thankfully, Firefox Sync meant that everything I had been working on appeared when I got the new machine fully functional...until I logged on to Firefox this evening to find my Synced Tabs empty with just a "Want to see your tabs from other devices here? Connect Another Device" message.

The old device is toast...I don't know if it will even turn on again, much less function enough to sign into Firefox. Synced Tabs was also working just fine for a solid week until it just up and disappeared. Is there some way to restore these? I know it's my fault for relying/expecting Sync to always be there and not backing up the links I had open immediately, and this is a mistake I won't make again...but I'd really love to not lose everything I had open.

Thank you very much in advance for any help or suggestions.

Asked by MBramnik 3 days ago

Answered by Shashank Shekhar 3 days ago

  • Solved
  • Archived

Switching from X-Marks to Firefox Sync

So X-Marks announced it is shutting down. If I want to switch to Firefox Sync, is there something special I need to do, or can just remove the X-marks add-on and simply … (read more)

So X-Marks announced it is shutting down. If I want to switch to Firefox Sync, is there something special I need to do, or can just remove the X-marks add-on and simply start using Firefox Sync?

Asked by Zoandar 9 years ago

Answered by Tannn3r 9 years ago

  • Solved
  • Archived

Can't download Sync: popup says I am using Firefox 3.0.7, whereas I clearly have 3.6.1

At the bottom of the About Firefox version 3.6.1 box is the following: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.10) Gecko/20100914 Ant.com Toolbar 2.0 Fir… (read more)

At the bottom of the About Firefox version 3.6.1 box is the following:

Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv:1.9.2.10) Gecko/20100914 Ant.com Toolbar 2.0 Firefox/3.0.7,

Asked by LloydTx 9 years ago

Answered by Shawn 9 years ago

  • Solved
  • Archived

Firefox Sync doesn't recognize my version of Firefox, won't install

Whenever I try to install Firefox Sync, it tells me "You are currently using Firefox 3.0.13," won't install, and suggests that I upgrade. However, I'm using Firefox 3.6.1… (read more)

Whenever I try to install Firefox Sync, it tells me "You are currently using Firefox 3.0.13," won't install, and suggests that I upgrade. However, I'm using Firefox 3.6.10, so I don't know how to resolve this. (Yes I tried downloading and installing the upgrade... this is still the result.) Any ideas?

Asked by crazedartist 9 years ago

Answered by the-edmeister 9 years ago

  • Solved
  • Archived

The article mentions a "secret phrase" but I got a "Firefox Sync Key" instead. Is this the same thing?

Well, I got the impression from your original instructions that I would be able to set my own "secret phrase", but the screen pictured in the instructions page never appe… (read more)

Well, I got the impression from your original instructions that I would be able to set my own "secret phrase", but the screen pictured in the instructions page never appeared. I got instead another screen with a "Firefox Sync Key" which I was required to print or save.

Is this key the same as the secret phrase you mentioned? If so, can I change it? If not, how do I get to create a secret phrase?

Asked by zeluiz.f3@gmail.com 9 years ago

Answered by the-edmeister 9 years ago

  • Solved
  • Archived

Forgot the Sync Key of an account

Hi, I have set up a Firefox Sync account lately. Yesterday, I backed up my laptop but forgot to back up the sync. Now, I can't set up the Firefox Sync service anymore, as… (read more)

Hi,

I have set up a Firefox Sync account lately. Yesterday, I backed up my laptop but forgot to back up the sync. Now, I can't set up the Firefox Sync service anymore, as my email address has already registered but don't have a sync key to access.

I would like to know how to reset the sync key.

Thanks :D

Asked by exklamationmark 9 years ago

Answered by TonyE 9 years ago

  • Solved
  • Archived

Never get prompted for secret question

Download sync on desktop which only prompts me for email and password not secret question which is required for Firefox Home login on my iphone.

Asked by Kasey674 9 years ago

Answered by TonyE 9 years ago

  • Solved
  • Archived

How to check whether my data is synchronized in firefox 4 beta 7 because now sync is included in firefox button

How to check whether my data is synchronized in firefox 4 beta 7 because now sync is included in firefox button. And also where the status bar has instead addon bar is ad… (read more)

How to check whether my data is synchronized in firefox 4 beta 7 because now sync is included in firefox button.

And also where the status bar has instead addon bar is added. What's the purpose of addon bar???

Asked by Himanshu Garg 9 years ago

Answered by himgar 9 years ago

  • Solved
  • Archived

How do I convert the old sync key (12 characters, no dashes) to the new sync key (31 characters, 5 dashes)?

My sync key used to be 12 characters, no dashes (xxxxxxxxxxxx). After uninstalling and reinstalling FF 3.6.13, Sync 1.6.1 refuses my 12 character sync key. I discovered,… (read more)

My sync key used to be 12 characters, no dashes (xxxxxxxxxxxx). After uninstalling and reinstalling FF 3.6.13, Sync 1.6.1 refuses my 12 character sync key. I discovered, that sync keys for all users have been switched to 31 characters including 5 dashes (x-xxxxx-xxxxx-xxxxx-xxxxx-xxxxx). How do I get the new sync key? I have no PCs connected to Firefox Sync anymore but Firefox Home and 360 Browser on my iPhone sync successfully. Unfortunately on the iPhone I cannot display the currently used sync key. Is there a way to convert the old sync key to the new one? I need the bookmarks saved in my Sync account. Thanks for your help!

Asked by versschleifer 9 years ago

Answered by theodore.lindsey 9 years ago

  • Solved
  • Archived

Please confirm you're not a robot.....words do not appear, just an empty box where the image words should be, and a field for typing in the words. But there are no words. Can't complete set up. What now?

At the bottom of the image verification box are the buttons for :sync options", "next", "back", and "cancel". Since no word image is visible, there is nothing to type int… (read more)

At the bottom of the image verification box are the buttons for :sync options", "next", "back", and "cancel". Since no word image is visible, there is nothing to type into the text field and therefore, when I hit "next", I am treated to the white "x" in the little red circle icon and "Incorrect words. Try again". So I can get nowhere with this. Any possible solution?? Thanks.

Asked by doubletap.xx 9 years ago

Answered by BBrandt 9 years ago

  • Solved
  • Archived

I've reinstalled Windows, didn't backup Firefox bookmarks (i tought Firefox Sync will do that for me) and now it seems i've lost them. What can i do?

After reinstallation of Windows and reinstalling Firefox, i did the firefox sync with (i think) a newly generated key, because the old one was lost. after all the steps w… (read more)

After reinstallation of Windows and reinstalling Firefox, i did the firefox sync with (i think) a newly generated key, because the old one was lost. after all the steps where completed and hitting the sync now button, no syncing was done. no old bookmarks links or directories we're restored. please help! thanks.

Asked by andy310584 9 years ago

Answered by the-edmeister 9 years ago