Showing questions tagged: اعرض كل الأسئلة
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why is FireFox 95 opening multiple windows on startup with Windows 10, Roboform, & Norton 360?

why is FireFox 95 opening multiple windows on startup with Windows 10, Roboform, & Norton 360? FireFox is set to open a new tab, not new windows, so I do not know why… (read more)

why is FireFox 95 opening multiple windows on startup with Windows 10, Roboform, & Norton 360? FireFox is set to open a new tab, not new windows, so I do not know why it is doing this? I see lots of people asking this question, but there is no guidance online. What is up? This is causing FireFox to use way too much resources, and slows the computer.

Asked by Howard Steeley 1 year ago

Answered by FredMcD 1 year ago

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Crash on startup

Firefox (and chrome, but not edge) crashes on startup. There's no crash report. The window shows up as an outline for a fraction of a second and then is gone. It doesn't … (read more)

Firefox (and chrome, but not edge) crashes on startup. There's no crash report. The window shows up as an outline for a fraction of a second and then is gone. It doesn't show up in task manager. I've uninstalled and reinstalled multiple times. I've updated windows and my antivirus. I've tried a few other fixes that came up from searching for a fix, but so far nothing has helped.

Asked by meow2009.20.09 1 year ago

Last reply by meow2009.20.09 1 year ago

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Trying to open Firefox results in a blank window quickly opening and reclosing.

I just installed the Firefox browser using the installer on the official website. When I attempt to open Firefox, even as administrator, the window either quickly opens a… (read more)

I just installed the Firefox browser using the installer on the official website. When I attempt to open Firefox, even as administrator, the window either quickly opens and closes or doesn't open at all. I have no clue what is happening.

Asked by grayhoang 1 year ago

Answered by grayhoang 1 year ago

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Firefox Fails to Start After the First Time

Firefox will start once (maybe) and then it makes no difference where I click from (tray, programs, desktop shortcut) Firefox refuses to boot up. I've tried re-installing… (read more)

Firefox will start once (maybe) and then it makes no difference where I click from (tray, programs, desktop shortcut) Firefox refuses to boot up. I've tried re-installing multiple times. If I reboot, it will start. Also sometimes I will get a New tab but the page/URL never comes up. Firefox just hangs. I'm running Windows 11.

Asked by r1ch715 1 year ago

Answered by FredMcD 1 year ago

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Firefox launching problems

Some time ago, firefox stopped launching. I tried everything. I refreshed, reinstalled, clean reinstalled, reset windows, deleted possibly interfering programs, and clean… (read more)

Some time ago, firefox stopped launching. I tried everything. I refreshed, reinstalled, clean reinstalled, reset windows, deleted possibly interfering programs, and clean reinstalled windows (that was for other problems). I am running windows 10 home build 10.0.19042 (currently the latest) on a omen HP laptop 15-dc0xxx. It is x64 bit device with a intel core i7 8 gen cpu and a nvidia 1050 ti mobile. It does not seem to be a hardware issue as a linux kernel that I have dual booting with windows 10 runs it like a champ.

    When launched the application load for a period of ~7 seconds and for a frame or two there is a small window with either nothing on it or a safe mode window that goes away after a frame. When the problems started I closed firefox and reopened it a small bit later and the problems above happened. Windows safe mode will run firefox. Opera has very similar problems if that helps any. Google chrome, microsoft edge, microsoft internet explorer are all unaffected.

Asked by seth.grissman 1 year ago

Last reply by FredMcD 1 year ago

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Firefox Freeze on startup

Hello together, first: sorry for my bad english. I have the problem that my firefox crashes everytime i try to start it. I have to create a new profile with the "-profil… (read more)

Hello together, first: sorry for my bad english.

I have the problem that my firefox crashes everytime i try to start it. I have to create a new profile with the "-profilemanager". Then it will work for like 1 or 2 hours and then he crashs again. I also tried to reinstall it...,

Firefox does not save any crashreports or something. I also tryed the "clean up" function.

I'm desperate...,

My specs: Firefox Version 85 Windows 10 LTSC 2019

Asked by ngundlach 2 years ago

Last reply by ngundlach 1 year ago

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Firefox take a long time to load!

Hello, Firefox takes more than 30 seconds to load. Thunderbird is also slow. I've had this problem before at the end of last year. After a while it got better. But now I … (read more)

Hello, Firefox takes more than 30 seconds to load. Thunderbird is also slow. I've had this problem before at the end of last year. After a while it got better. But now I have to wait again. I scanned windows with various anti-virus and anti-malware programs. I have absolutely nothing. I only use Microsoft anti-virus. I have run many repair options on the net. I have also uninstalled and reinstalled Firefox. This long wait to load before I can use the software is really irritating. Internet Explorer starts within 3 to 5 seconds including the display of the first page. Best regards Otto Haldi

Asked by Otto 1 year ago

Last reply by FredMcD 1 year ago

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Mac Big Sur Firefox crashes on startup every version after 89

When opening any version after 89, Firefox opens then is unresponsive to any action. I have to force quit. I copied the crash report that is sent to Apple. It is a 500+ p… (read more)

When opening any version after 89, Firefox opens then is unresponsive to any action. I have to force quit. I copied the crash report that is sent to Apple. It is a 500+ page Word document. The only solution is to reinstall v89.0.2 and it works fine. Then not allow automatic updates.

Any suggestion appreciated.

Thanks Ken

Asked by krstone1 1 year ago

Last reply by FredMcD 1 year ago

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Is it my time to say GOODBYE to Firefox?

I have stated this issue once before after trying to find a solution by myself. My query: https://support.mozilla.org/en-US/questions/1363376 Whenever I boot up my lapto… (read more)

I have stated this issue once before after trying to find a solution by myself.

My query: https://support.mozilla.org/en-US/questions/1363376

Whenever I boot up my laptop, firefox starts running in the background taking up a lot of memory space and cpu utilization. I have been with ffirefox since I started using laptops which is 7-8 years back. I never thought of switching browser or finding an alternative of firefox until for some months the issue is occurring. Now I am really annoyed to open up task manager every time and close firefox which is running in the backgroud. I have seen nothing unusual in the "about:performance" tab of firefox.

Please help me to continue my journey with firefox.

Asked by senanindya21 1 year ago

Answered by senanindya21 12 months ago

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Firefox loading at logon and using 35% CPU

Firefox loading at logon and using 35% CPU I have searched Windows Registry, Task Scheduler & Used Utilities to list and monitor Autoruns, Starups. I have no settings… (read more)

Firefox loading at logon and using 35% CPU

I have searched Windows Registry, Task Scheduler & Used Utilities to list and monitor Autoruns, Starups. I have no settings for this to happen.

It's getting close to time to DELETE FIREFOX since MSEDGE built on Chrome is Faster anyway!

Asked by maxg123 1 year ago

Last reply by FredMcD 1 year ago

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Boot up issue

Can you put one of those hourglass "wait" symbols to show on the next update because I never know if Firefox has booted or not and if you hit it again, it corrupts the ne… (read more)

Can you put one of those hourglass "wait" symbols to show on the next update because I never know if Firefox has booted or not and if you hit it again, it corrupts the next boot and wastes a bunch of time.

Asked by fishn.jim2 1 year ago

Answered by FredMcD 1 year ago

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Firefox keeps crashing at startup

Hi, My name is Julio. I'm from Brazil and i'm using Ububtu 18.04 LTS OS. After an update/upgrade routine firefox have started to crashing at startup. I've tried almost e… (read more)

Hi,

My name is Julio. I'm from Brazil and i'm using Ububtu 18.04 LTS OS. After an update/upgrade routine firefox have started to crashing at startup. I've tried almost everything avaible on mozilla's support webpage (https://support.mozilla.org/pt-BR/kb/falhas-do-firefox-solucione-previna-e-obtenha-ajuda#w_peca-ajuda-para-solucionar-esta-falha). I've already removed manually the folder .mozilla (~/.mozilla) and tried a clean install using different ways: ubuntu repository, comand line (sudo apt install firefox), synaptic repository, downloading the firefox-89.0.tar.bz2 file on firefox webpage... and nothing have worked for me. I can't access the troubleshoot mode (the app crashes before that). When i ran firefox on comand line the outcome is:

ExceptionHandler::GenerateDump cloned child 12536 ExceptionHandler::WaitForContinueSignal waiting for continue signal... ExceptionHandler::SendContinueSignalToChild sent continue signal to child Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error.

Despite the information avaible on support webpage, i couldn't find a folder ~/.mozilla/firefox/Crash Reports/submitted. I've found just text files: LastCrash and submit.log (and another stuffs).

Follows the content of submit.log file:

[dom 06 jun 2021 23:10:29 -03] Crash report submitted successfully [dom 06 jun 2021 23:13:31 -03] Crash report submitted successfully [dom 06 jun 2021 23:16:23 -03] Crash report submitted successfully

And the content of LastCrash is:

1623033026

Could somebody help me, please?

Asked by rochajcs 1 year ago

Last reply by rochajcs 1 year ago

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Firefox very slow starting up and one more issue...

I had tried everything. I have deactivated all FOUR of my plugins and started up Firefox again. I have uninstalled and reinstalled a fresh copy. I installed Firefox on an… (read more)

I had tried everything. I have deactivated all FOUR of my plugins and started up Firefox again. I have uninstalled and reinstalled a fresh copy. I installed Firefox on an SSD even and it is still painfully slow. I have the same plugins and such on Chrome and that one opens up immediately. So I have been using Chrome a lot more lately because Firefox is opening slowly these days. Takes 15-20 seconds for Firefox to open every single time. I have deactivated each plugin one by one to see if they were causing the issue and sure enough, all of them were clean. Firefox still opens slowly.

On an unrelated note, I have been using Chrome a lot more lately also because some things on a webpage don't work on Firefox. I can't explain it. Like on the hickory farms website, I click on the Add To Cart button and it looks like it is being pressed, but nothing is added to the cart. This type of thing happens across the internet on many different sites. When I go to Chrome, everything works as it ought to. I have my settings set to Standard in Privacy and Security. I don't know where else I have to check and change things to get those buttons and other links and such to work.

Asked by Dyrelogan 1 year ago

Last reply by fidservant 1 year ago

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Firefox opens in tiny window after latest update.

Firefox opens in a small box at the top left of the computer screen about 1/9 the size of the viewing area. I have to click on the "maximize" icon (the square box(es)twi… (read more)

Firefox opens in a small box at the top left of the computer screen about 1/9 the size of the viewing area. I have to click on the "maximize" icon (the square box(es)twice to get a normal viewing screen. Note: I am not referring to "full screen." This began after the last Firefox update. I have cleared the cache, cookies, data, etc. and startup cache and restarted Firefox and the computer. I haven't "Refreshed" Firefox, yet, because I don't want to go through the hassle of putting everything back together if it isn't going to work. How do I get Firefox to open in a "maximized" window?

Asked by Ché McGuire 1 year ago

Answered by FredMcD 1 year ago

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Firefox Crashing On Startup Without Crash Report

Two days ago Firefox randomly started crashing on start up. I click on the icon and the window pops up for a moment and then closes immediately. I get no crash reports. I… (read more)

Two days ago Firefox randomly started crashing on start up. I click on the icon and the window pops up for a moment and then closes immediately. I get no crash reports. I have tried reinstalling Firefox and deleting the cached data. I have tried running Firefox in Troubleshoot Mode and as an administrator. I have tried restarting my computer and updating my computer. I did not have any addons installed on Firefox and I was using the default theme. Nothing is working.

Any help you may have is greatly appreciated.

Asked by David 1 year ago

Last reply by FredMcD 1 year ago

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Firefox reboots my android phone

I have installed Firefox on my android phone now that I have installed Firefox browser on my desktop. Trouble is when I run it (on my phone) it very briefly flashes bla… (read more)

I have installed Firefox on my android phone now that I have installed Firefox browser on my desktop. Trouble is when I run it (on my phone) it very briefly flashes black & white blocks on screen and then makes my phone reboot. I have a Samsung galaxy S4 with android 9.0 (pie) installed. Is there anything I can do to make it work?

Asked by Jon Germany 1 year ago

Last reply by FredMcD 1 year ago

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App will only open as a background instance whenever I try to run it.

So I got on my computer today, and I tried to open Firefox, but it wouldn't open, I would get a loading icon on my cursor and then nothing. So I restarted my computer, sa… (read more)

So I got on my computer today, and I tried to open Firefox, but it wouldn't open, I would get a loading icon on my cursor and then nothing. So I restarted my computer, same issue. Reinstalled Firefox, same issue. I then reinstalled after having deleted the %appdata% folder for Mozilla, but that also changed nothing. So I looked in Task Manager, and it would just open instances of Firefox as a background app no matter how many times I clicked. I've also tried using other browsers with no success. (Also, I'm runnning Windows 10, 64-Bit version, and had not installed any programs recently before Firefox stopped working.) I would greatly appreciate if I could get some assistance with this because I prefer Firefox much more than Microsoft Edge which is the only browser I'm able to use right now.

Asked by Soren 12 months ago

Answered by jscher2000 - Support Volunteer 12 months ago

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History probably not saved

Good day, Everytime, since a few weeks, when I start a new session I have to accept cookies again with many websites. e.g. Google or De Telegraaf. Normally with the Teleg… (read more)

Good day,

Everytime, since a few weeks, when I start a new session I have to accept cookies again with many websites. e.g. Google or De Telegraaf. Normally with the Telegraaf I have to log in just once, but since a few weeks I have to log in every time. In firefox settings I have "remember history" on.

Asked by vantoor16 2 years ago

Last reply by FredMcD 1 year ago

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FF runs slow on my mac, just started recently

In the last few weeks FF has started running really slow. Launch takes 4-5 minutes, the browser won't navigate to any webpages. Preferences can't be opened. The force … (read more)

In the last few weeks FF has started running really slow. Launch takes 4-5 minutes, the browser won't navigate to any webpages. Preferences can't be opened. The force quit window show the app to regularly moving in and out of a "not responding" state. I had version 95.0.2 installed (the latest). I'm running OSX 10.15.7 (catalina). I uninstalled an reinstalled 95.0.2 and the same problem persisted. I downgraded to 94.0, and created a new profile in the process, and still had the performance problem. Chrome and Safari don't have the problem, and my machine is running as expected with all other apps. I don't have any sites load upon launch. I have 16G of RAM.

Since I can't open prefs, I can't purge caches or anything like that.

Asked by simpson.rick 1 year ago

Answered by FredMcD 1 year ago