Showing questions tagged: اعرض كل الأسئلة

email saying login using my mozilla account?

Help, I received 2 email today saying: Your Mozilla account was used to sign in Firefox on Windows 10 Thursday, Dec 12, 2024 3:40:09 AM (+07) and Your Mozilla accoun… (read more)

Help,

I received 2 email today saying:

Your Mozilla account was used to sign in Firefox on Windows 10 Thursday, Dec 12, 2024 3:40:09 AM (+07)

and

Your Mozilla account was used to sign in Wednesday, Dec 11, 2024 10:45:31 PM (CET)


Are these legit? How can I know?

Each say from mozilla.org/firefox

Asked by quizologist 5 months ago

Last reply by quizologist 5 months ago

White page in Firefox when searching with Duckduckgo

When I search using duckduckgo within firefox I get a white page with no results sometimes, it's quite frequent and I'm not sure what is the cause. I've tried disabling a… (read more)

When I search using duckduckgo within firefox I get a white page with no results sometimes, it's quite frequent and I'm not sure what is the cause. I've tried disabling addons like Ubo, malwarebytes and had no luck. I've changed my firefox settings hoping that would fix it but it hasn't. It's like the page doesn't fully load.

Asked by BobbyTheBuildery 4 months ago

Last reply by BobbyTheBuildery 3 months ago

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Cannot Copy a file in VSCode (in Home Assistant) open in Firefox

On Firefox browser, I cannot Copy a file in Studio Code Server (within Home Assistant). SCS is open in HA in a Firefox tab. I get the error popup "Unable to read from the… (read more)

On Firefox browser, I cannot Copy a file in Studio Code Server (within Home Assistant). SCS is open in HA in a Firefox tab. I get the error popup "Unable to read from the browser's clipboard. Please make sure you have granted access for this website to read from the clipboard." "Learn More" links to https://code.visualstudio.com/docs/remote/codespaces#_how-do-i-allow-vs-code-to-access-my-clipboard-for-reading and the "How do I allow VS Code to access my clipboard for reading?" section. But I cannot find similar settings in Firefox's Settings menu.

Any suggestions please on how to resolve this? I'm sure I used ~ a year back to be able to Copy a file ok in VSCode on Firefox. Thank you.

Asked by IanBJones 5 months ago

Answered by jscher2000 - Support Volunteer 5 months ago

FireFox desktop will not load (most) pages

I use FF on desktop. Recently, I've run into a problem. My desktop browser will not load any pages... except Youtube. Youtube loads just fine, I can open a video or brows… (read more)

I use FF on desktop. Recently, I've run into a problem. My desktop browser will not load any pages... except Youtube. Youtube loads just fine, I can open a video or browse channels or community pages normally. I have fully reset my browser, reinstalled it, and disabled extensions. Other browsers on my PC will work normally. I have very few extensions: Sponsorblock for Youtube, uBlock Origin, and Facebook Container, that's it. I am not using a proxy or VPN. Troubleshoot mode did not fix the issue. I'm not the most tech savvy, so I apologize if I missed anything here.

Any insight is appreciated. Thanks!

Asked by emmy 5 months ago

Last reply by cor-el 4 months ago

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Find in Page issue

Find in Page is no longer working properly. It will find the first string of characters, but if there's a space it finds nothing. For example, it will find "sweet", but … (read more)

Find in Page is no longer working properly. It will find the first string of characters, but if there's a space it finds nothing.

For example, it will find "sweet", but won't find "sweet potato".

Asked by CharleneTX 4 months ago

Answered by cor-el 4 months ago

Mozilla or Microsoft??

SOO! Mozilla is the browser BUT Outlook Hotmail is the messaging app. Did not know that. Assumed they were one in the same company. Over the years I somehow transitio… (read more)

SOO! Mozilla is the browser BUT Outlook Hotmail is the messaging app. Did not know that. Assumed they were one in the same company. Over the years I somehow transitioned from Hotmail to Outlook which I assumed are one in the same. It appears my problem of inserting a picture into an email text lays with MS not Mozilla! How do I fix that? Can/should I switch to Mozilla Hotmail or is that automatically Outlook???

Inserting picture in email text does not work. When attempting to drag/Insert picture into email text, the message "The following files couldn't be attached: filename.jpg. Please try again later." appears. I have not been able to find a solution. The dragged/Inserted picture always ends up outside the email text box and cannot be moved into it. Firefox 133.03 64-bit is up to date on Windows 10.

Is there a MS forum like Mozilla??? I am not the only person having this problem.

Asked by raymond_j_markiewicz 4 months ago

Last reply by jscher2000 - Support Volunteer 4 months ago

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Suspicious activity

I received an email stating there was activity on my account, but it showed it from an unknown location. I've since reset my password and enabled MFA. I need to know if… (read more)

I received an email stating there was activity on my account, but it showed it from an unknown location. I've since reset my password and enabled MFA. I need to know if someone actually got into my account and accessed my data. I tried to log out of the session from the Unknown location, but it wouldn't respond to the command.

Asked by Chris Morin 3 months ago

Answered by James (On Vacation) 3 months ago

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iCloud Not Signing In On Firefox -- Apple Support Says it's a Firefox Issue

iCloud has stopped signing in on the Firefox browser for Windows. I contacted Apple Support and they told me that this is an issue on Firefox's part, and told me to try s… (read more)

iCloud has stopped signing in on the Firefox browser for Windows. I contacted Apple Support and they told me that this is an issue on Firefox's part, and told me to try signing in the next morning and they guarantee it'll work. It did not. In fact, it has been over a week, and it still does not work.

When I enter my Apple ID and Password, the website gives me an error "Failed to verify your identity. Try again." The website does NOT send me to the 2fa screen, yet it still sends a 2fa code to my iPad nonetheless.

As Apple has said this is an issue on Firefox's part, I am posting this here. Attached is a screenshot of the error.

Asked by Damariobros 3 months ago

Answered by jonzn4SUSE 3 months ago

Cannot log into CloudFlare enabled websites

I cannot log into websites that use CloudFlare as their CDN. ChatGPT gave me a laundry list of things to check, and after exhausting that list, I decided that the great d… (read more)

I cannot log into websites that use CloudFlare as their CDN. ChatGPT gave me a laundry list of things to check, and after exhausting that list, I decided that the great developers at Mozilla might be able to steer me in the right direction. Below is what ChatGPT suggested:

I asked:

> When trying to log into any resource that uses the CloudFlare CDN I get the following response: > > Icon for givewp.comgivewp.com > > Verify you are human by completing the action below. > givewp.com needs to review the security of your connection before proceeding. > Ray ID: 90067ba77ed70ff1 > Performance & security by Cloudflare > > After checking if I am human or not, the login proc fails with no error message and then just presents the captcha again. > > This only occurs when I attempt to login to resources that use the CloudFlare CDN. > > Is this a known issue with CloudFlare. If it is, is there a known solution to the issue?

ChatGPT replied:

> Experiencing a recurring CAPTCHA verification loop when attempting to access websites utilizing Cloudflare's security services is a known issue that can arise due to various factors. To address this problem, consider the following steps: > > Disable Browser Extensions: Certain browser extensions, particularly those related to privacy, security, or ad-blocking, may interfere with Cloudflare's verification process. Temporarily disable these extensions to determine if they are the cause. > > For Firefox: > Click on the three horizontal lines in the top-right corner. > Select "Add-ons and themes". > Disable the relevant extensions. > > Clear Browser Cache and Cookies: Accumulated cache and cookies can sometimes lead to verification issues. Clearing them may resolve the problem. > > For Firefox: > Click on the three horizontal lines in the top-right corner. > Select "Settings" > "Privacy & Security". > Scroll to "Cookies and Site Data" and click "Clear Data". > > Update Your Browser: Ensure that your browser is up to date, as outdated versions may have compatibility issues with certain security features. > > For Firefox: > Click on the three horizontal lines in the top-right corner. > Select "Help" > "About Firefox". > Firefox will check for updates and install them automatically. > > Check Browser Settings: Ensure that JavaScript is enabled and that your browser is configured to accept cookies, as disabling these can impede the verification process. > > For Firefox: > Click on the three horizontal lines in the top-right corner. > Select "Settings" > "Privacy & Security". > Ensure that "Enhanced Tracking Protection" is set to "Standard" and that cookies are enabled. > > Try Incognito or Private Browsing Mode: Accessing the website in incognito mode can help determine if the issue is related to browser settings or extensions, as this mode typically runs without extensions and uses default settings. > > For Firefox: > Click on the three horizontal lines in the top-right corner. > Select "New Private Window". > > Avoid Using VPNs or Proxies: Some VPNs or proxy servers can trigger security challenges. If you're using one, try disconnecting it to see if the issue persists. > > Check Your IP Address: Occasionally, certain IP addresses may be flagged by security systems. Restarting your router can assign a new IP address, potentially resolving the issue. > > Contact Website Support: If the problem continues, consider reaching out to the website's support team for further assistance. > > Implementing these steps should help resolve the CAPTCHA loop issue you're encountering. If the problem persists, it may be indicative of a more complex issue requiring further investigation.

Asked by Timothy Michel 4 months ago

Last reply by markwarner22 4 months ago

Mozilla signin/sync option missing?

I'm trying to get my wife's firefox browsers synced - mainly her laptop and phone. I've got the phone signed in and working fine, but on her laptop there's no option to s… (read more)

I'm trying to get my wife's firefox browsers synced - mainly her laptop and phone. I've got the phone signed in and working fine, but on her laptop there's no option to sign in and the sync option is missing from the settings menu?

It seems to be profile related as if I create a new blank profile the option is there - but if I copy all the data from her original profile the option goes missing again. Short of manually copying all her data over, I'm a bit stuck for what to do next - any ideas?

I've tried disabling any addons, restarting in troubleshooting mode etc. I've also looked at all the other solutions I can find from here (mostly related to group policies, there's nothing enabled on this) and everything seems as it should be.

I haven't tried reinstalling, but it seems like this is a profile issue rather than an installation issue?

It's a Win 11 laptop (upgraded from W10 if that makes a difference), FF version is 135.0 64 bit.

Thanks!

Asked by redeyesuk 3 months ago

Last reply by jonzn4SUSE 3 months ago

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The green page outline

I have forgotten the purpose of the green outline around the page's border. What does it do and how to turn on, after turning it off. Thanks in advance. Let me know if th… (read more)

I have forgotten the purpose of the green outline around the page's border. What does it do and how to turn on, after turning it off. Thanks in advance. Let me know if this is an extension or some other feature. Thanks, JJE

Asked by JJEULER 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

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中国账号无法登陆firefox浏览器

Due to relevant policy and legal reasons, the Chinese version of Firefox has been used https://accounts.firefox.com.cn/ As a login account URL, it is also used in the int… (read more)

Due to relevant policy and legal reasons, the Chinese version of Firefox has been used https://accounts.firefox.com.cn/ As a login account URL, it is also used in the international version https://accounts.firefox.com As login URLs, the two accounts are not interconnected. After recently upgrading to a new computer and downloading Firefox again, I am unable to use the synchronization function https://accounts.firefox.com.cn/ Login to the account, the specific manifestation is to enter the correct password when logging in, and it will continue to display 'processing'. But by directly entering the above website address, you can log in to your account normally. I now need a solution to the synchronization issue by moving bookmarks, plugins, themes, and synchronized tabs from my previous Firefox computer to my new computer.

由于相关政策法方面原因,中国版的firefox使用了https://accounts.firefox.com.cn/作为登陆账户网址,同时而国际版使用https://accounts.firefox.com作为登陆网址,两者账户不互通。

最近换了新的电脑以后,重新下载firefox,使用同步功能时,无法使用https://accounts.firefox.com.cn/登陆账户,具体表现是登陆时输入正确密码后登陆,一直显示处理中。但是直接输入上述网址,可以正常登陆账户。

我现在需要可以解决同步问题的方法,将我原来电脑中firefox中的书签,插件,主题以及同步的标签页移动到新电脑中。

Asked by summerice_h 2 months ago

Answered by summerice_h 2 months ago

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Rendering overflow smush three dots for Google Search

Hello, Anyone know how to fix this? (See image) This is ONLY Firefox on Windows 11. I tried everything ChatGPT suggested but nothing works. I know it is a minor thing, b… (read more)

Hello,

Anyone know how to fix this? (See image) This is ONLY Firefox on Windows 11. I tried everything ChatGPT suggested but nothing works. I know it is a minor thing, but it is visually annoying to me because I prefer Firefox over Chrome. But Chrome works just fine. And please note this is a brand new Windows 11 PC and first install of Firefox. I have reinstalled several times and it doesn't change. Nor does any CSS hack ChatGPT threw at me. Thanks if you can fix it!

Asked by info12315 4 months ago

Answered by jscher2000 - Support Volunteer 4 months ago

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Firefox Sync Login Issue

I did a clean install of Windows 10 on a larger SSD for my laptop. After installing my Bitdefender AV and firewall software I installed Firefox latest version. I cannot l… (read more)

I did a clean install of Windows 10 on a larger SSD for my laptop. After installing my Bitdefender AV and firewall software I installed Firefox latest version. I cannot login to sync my account. My email address keeps getting rejected with the message: “Mistyped email? *name@domain*.com does not offer email”. It is the same email that I have used to sync Firefox across all my devices and Win 10 PC’s. It is a domain we bought or registered for a private email service. It is the same email I used to create this account using Firefox on my iPad to make this bug report. Firefox is allowed thru the firewall, but many Windows sub programs are not. I did reboot several times after install with the same result. Currently not running any extensions as I haven’t tried to install them without sync. Is there some windows service or sub program I need to unblock? Never had this issue on any other device or PC when trying to sync. Any suggestions appreciated thanks!

Asked by Digimage 3 months ago

Answered by Digimage 3 months ago

Captcha

For some time now I have not been able to access any website secured with Captcha verification. My browser doesn't recognize that I'm a human and keeps going back to squa… (read more)

For some time now I have not been able to access any website secured with Captcha verification. My browser doesn't recognize that I'm a human and keeps going back to square one. Importantly: this problem does not occur in other browsers. However, I would prefer to stay with Mozilla, so it will be nice if something can be done with it. I didn't change any settings, I didn't change hardware, I didn't reinstall Mozilla, so that's not the problem. I've looked through my security settings and don't see anything that would help in this case. Especially since these are websites that I had previously accessed and logged in without any problems.

Asked by alicja.b.kolanska 3 months ago

Last reply by NoahSUMO 3 months ago

Firefox

Hello, I have a mac os high sierra version 10.13.6. Google meet has stopped working since yesterday. I updated firefox (115.19.0esr). That doesn't work either. Do you h… (read more)

Hello, I have a mac os high sierra version 10.13.6. Google meet has stopped working since yesterday. I updated firefox (115.19.0esr). That doesn't work either. Do you have any advice for me? I hope! Thank you so much! Marie Dupuis

Asked by maieutiques 4 months ago

Last reply by Victor Miller 2 months ago

Private Browsing blocking part of page. I think.

I have been using Private Browsing to read https://www.dailymail.co.uk for years because it blocks the adds. Now for the second time in years it seems to block a part of… (read more)

I have been using Private Browsing to read https://www.dailymail.co.uk for years because it blocks the adds. Now for the second time in years it seems to block a part of the page I don't want it too block. And for the life of me I cant remember if I did something to fix it the first time or Mozilla fixed it. Anyway the problem does not show up in ordinary Firefox but the adds make it so hard to concentrate while they keep flashing on and off all the time. So I have attached two screen shots to show the difference between the two Ordinary & Private. Any ideas very welcome. Thanks. First one shows the comment section that I want to see the second shows Private not showing them. Same story, day ect

Asked by phillstroud 4 months ago

Last reply by phillstroud 4 months ago