Passkeys

I have been setting up Passkeys to log in to the websites which allow them. But I have noticed on Paypal, they do not allow me to use passkey when using firefox, it only … (read more)

I have been setting up Passkeys to log in to the websites which allow them. But I have noticed on Paypal, they do not allow me to use passkey when using firefox, it only seems to allow chrome

Is there an issue with firefox which deems it not suitable for passkeys?

I noticed that sopmeone asked this question this time last year and it was advised that firefox is now able to create and store passkeys Paypal still dont seem to allow it?

Asked by Paul McFarlane 5 months ago

Last reply by milwdebhof 2 weeks ago

Directv website issues

When I'm on the Guide page, the option to change the guide to later in the day is not visible until i reduce the page to 90%. https://stream.directv.com/guide However, … (read more)

When I'm on the Guide page, the option to change the guide to later in the day is not visible until i reduce the page to 90%.

https://stream.directv.com/guide

However, when you try to advance the time, it does not work. Is shifts momentarily to the next time period, but immediately reverts back.

It works properly in Chrome.

Asked by noel_envode 3 weeks ago

Last reply by Paul 2 weeks ago

Spell check not working properly on outlook.live.com

Since April 5th I have lost spell check in the message pane of the emails I type on outlook.live.com It still works in the subject line, but not the message area. Windo… (read more)

Since April 5th I have lost spell check in the message pane of the emails I type on outlook.live.com It still works in the subject line, but not the message area.

Windows 10 pro 22H2 updated to end of March, when spell check was still working well. Firefox 137.1 English Canada Language selected (has worked well for years)

I go to outlook.live.com to read and answer my @hotmail.com emails.

When right clicking on a misspelled word in the message area I get only these options, Firefox does not give me the usual options.

I am currently having other problems on that site, clearing outlook.live.com cookies does not clear the problems.

Asked by SueWitch 2 months ago

Last reply by SueWitch 2 weeks ago

outlook.live.com not working well in Firefox the last few updates, outlook.live.com works well in Chrome

This problem only occurs in my Hotmail email account at outlook.live.com using Firefox in the last few weeks. I typed exactly the same including spaces in both Chrome an… (read more)

This problem only occurs in my Hotmail email account at outlook.live.com using Firefox in the last few weeks.

I typed exactly the same including spaces in both Chrome and Firefox. First 2 lines typed in Chrome, saved the draft, last 2 lines typed in Firefox but in Firefox the nonsense occurs. Amazingly the 2 lines typed using Chrome still display well in Firefox. Firefox adds the extra number in the fractions in the space I had typed! How can I get Firefox to work well at outlook.live.com?

This has only happened in the last few weeks, during all those updates. Am on 138.0.4 Are any of these updates buggy?

Asked by SueWitch 1 month ago

Last reply by SueWitch 2 weeks ago

Server not found, on some sites

Here is something I have never ran into, for some reason suddenly today, I am only able to load about half the websites I try to load. A blank page loads that says "Hmm … (read more)

Here is something I have never ran into, for some reason suddenly today, I am only able to load about half the websites I try to load. A blank page loads that says "Hmm we're having trouble finding that site". But the tab says "Server not found". Again it's only some pages that won't load.

It does not matter if I click the bookmark, or type in the address,it's always the same pages every time. I tried 19 sites, (10 bookmarks, and 9 typed), plus typing in some of the bookmarks also.

If I change over to Chrome, or any other browser those pages will load. If I use Firefox Mobile, those pages load. Something has gotten messed up in my PC settings, or something.

I have tried clearing the cache, the history, and the cookies, no luck. I restarted into safe mode, and had the same problem.

It's been forever since I had any problems with FIrefox, and must admit I have forgotten most of the troubleshooting tips, that I used to know. But I did remember those, unfortunately none of those are the problem.

What else can I try? Thanks in advance.

BTW: I am submitting this on my phone because this is one site that won't load. If it did I would, I would click the "Share Data" button.

Asked by Robby 3 weeks ago

Last reply by Denys 3 weeks ago

YouTube videos stutter or play choppily in Firefox

Hi! I'm experiencing an issue where videos on YouTube stutter or play choppily when using Firefox. This happens even when the internet connection is strong and works fine… (read more)

Hi! I'm experiencing an issue where videos on YouTube stutter or play choppily when using Firefox. This happens even when the internet connection is strong and works fine in other browsers like Chrome.

Here’s what I’ve noticed:

The issue occurs on both 720p and 1080p videos.

It’s more noticeable when switching to full-screen mode.

I’ve tried disabling hardware acceleration, but it didn’t help.

Firefox is up to date (v126.0).

I’m using Windows 11 and have an NVIDIA GPU with the latest drivers.

I’d appreciate any suggestions or fixes. Thanks in advance for your help!

Asked by Stratify 3 weeks ago

Last reply by Denys 3 weeks ago

completely blank screen for https://outlook.live.com on 137.0.1 (aarch64) mac os

suddenly my work account at https://outlook.live.com is a completely white screen. access to other instances of this account (Onedrive, filesharing etc) are fine. Email … (read more)

suddenly my work account at https://outlook.live.com is a completely white screen.

access to other instances of this account (Onedrive, filesharing etc) are fine. Email account works on phone, so no problem with log-in

I have re-started the browser

Asked by rob.flint 2 months ago

Last reply by r-a.giller 3 weeks ago

Videos on mouseover dont play

Hallo everyone, after many hours of Google search and trying many changes in the "about:config" section im done with things to try so my last chance is here. The proble… (read more)

Hallo everyone,

after many hours of Google search and trying many changes in the "about:config" section im done with things to try so my last chance is here.

The problem i have is that videos dont play if i mouseover the firefox window or tab i.E. on the windows taskbar. The video will only start to play if i click on the window/tab and that window/tab is the "active" one im looking at.

It worked fine before but some firefox update f***ed this up (and yes the official firefox updates are the only thing that changed), no i dont know which update it was because i didnt recognize the problem right away.

The autoplay option is set to allow media and audio.

The weird thing is that when i open a video in the vlc player and do the mouseover, everything works just fine. So my conclusion is that some setting was messed up on the new firefox version.

Some data of my pc, everything is updated: - Windows 11 Pro - CPU is AMD Ryzen 7 5800X3D 3,4GHz - GPU is AMD Radeon RX 7900XT - RAM is 32GB DDR4 CL16 - Internet is wired connection with 250K speed - Firefox Version is 137.0.1

Sorry for my bad english and thank you in advance.

Asked by VSlayer 2 months ago

Last reply by VSlayer 3 weeks ago

VPN and connection

Hello! I have Firefox in all my units and it has worked very well over the years. Until I activated Avast SecureLine VPN on my computer HP Microsoft 11. When the comput… (read more)

Hello!

I have Firefox in all my units and it has worked very well over the years. Until I activated Avast SecureLine VPN on my computer HP Microsoft 11.

When the computer is connected to wifi/internet and VPN is activated, the Firefoxprogram won´t start correct. It says I am offline. If I then turn VPN of and update the page it will work immediately. As soon the page start the update I can turn VPN on and it will work on every link and page.

What can I do to get rid of this problem?

/Mattias Forsberg

Asked by olof.mattias.forsberg 3 months ago

Last reply by ej wxb 3 weeks ago

  • حُلّت

Websites say WebGL not supported by browser

Anything using WebGL in-browser tells me that my browser doesn't support it. https://get.webgl.org/ says "Hmm. While your browser seems to support WebGL, it is disabled … (read more)

Anything using WebGL in-browser tells me that my browser doesn't support it.

https://get.webgl.org/ says "Hmm. While your browser seems to support WebGL, it is disabled or unavailable. If possible, please ensure that you are running the latest drivers for your video card." but I updated it to the most recent drivers and the issue is still happening. Graphics card is an AMD Radeon RX 6600 XT.

Asked by Jack 3 weeks ago

Answered by Jack 3 weeks ago

Weather in New Tab Missing in 135.0

Hi, y'all, I used to use the weather on new tab feature a lot until the latest update seems to have taken that feature away? Is this intentional or am I missing something… (read more)

Hi, y'all, I used to use the weather on new tab feature a lot until the latest update seems to have taken that feature away? Is this intentional or am I missing something? Here is an example of what it looks like: https://support.mozilla.org/en-US/kb/customize-items-on-firefox-new-tab-page#w_weather

Some troubleshooting I've tried so far:

  • I clicked the gear icon to go to settings, but there is no settings for weather anymore.
  • I turned off my VPN, because I heard it was available to U.S. and Canada users only, I am in the U.S.
  • I closed firefox and reloaded.

Any tips/help is appreciated.

Asked by sissorelle 4 months ago

Last reply by C0smicZ3nsei 3 weeks ago

Tab groups don't work

the tab groups feature doesn't work. WHen i drag one tab onto another, nothing happens, other than the tabs go back and forth. Can't put one tab over another and no group… (read more)

the tab groups feature doesn't work. WHen i drag one tab onto another, nothing happens, other than the tabs go back and forth. Can't put one tab over another and no group is created.

Asked by jaebaeli 1 month ago

Last reply by Angie White 3 weeks ago

  • حُلّت

New Tab not showing Recent Activity anymore.

I have Firefox's New Tab set as my home page, since I'm choosing to divorce myself from political doomscrolling for the next four years. The New Tab page is perfect for h… (read more)

I have Firefox's New Tab set as my home page, since I'm choosing to divorce myself from political doomscrolling for the next four years. The New Tab page is perfect for having frequently visited sites at the top, Pocket stories I can curate in the middle, and what used to be a history of articles and sites I've read most recently in "Recent Activity" along the bottom. Within the last few days, "Recent Activity" has been blank, and will no longer keep track of articles I've recently read. I've tried clearing the browser history and cookies, and it came back for a moment, but quickly went back to being blank. And the major downside to clearing the browser is that my four rows of most frequently visited sites gets wiped clean also, and I have to spend time getting them back on the list. I do not have Firefox set to automatically clear history upon closing it. I've tried turning "Recent Activity" off and on with the page's Settings (cog in the bottom right corner). I'd really like to have this back, as it can help me find recently read content (especially Pocket content) easier than wading through the History log. Any help would be appreciated.

Asked by Dave F 5 months ago

Answered by Dave F 4 months ago

Email

I can't log into my ATT email an the new Mozilla, I get an error message. But I can login from a Mozilla Private Window. I can also sigh in on Chrome and Edge. Just no… (read more)

I can't log into my ATT email an the new Mozilla, I get an error message. But I can login from a Mozilla Private Window. I can also sigh in on Chrome and Edge. Just not Mozilla.

How can Mozilla fix this? Or how do I get this info to them so they can do repairs. It's not an ATT issue since I can login elsewhere.

Asked by onekooch 4 months ago

Last reply by jworks 3 weeks ago

scripts loading from (sidebar?)

Win11 Firefox 138.04 It appears some of the shortcuts on the Newtab page are preloading somehow. Where are these coming from? Sidebar is off. I have all preloading off,… (read more)

Win11 Firefox 138.04 It appears some of the shortcuts on the Newtab page are preloading somehow.

Where are these coming from? Sidebar is off. I have all preloading off, all suggestions of every sort off, any predictive anything off.

I am not experiencing this on my win10 machine.

How do I stop this?

Asked by ExcuseMe 1 month ago

Last reply by ExcuseMe 3 weeks ago

Corrupted images with digital cards

Using this digital card https://www.sendoutcards.com/act/XNBFQFHHNO , the images are squished together instead of displaying correctly on inside left and inside right… (read more)

Using this digital card https://www.sendoutcards.com/act/XNBFQFHHNO , the images are squished together instead of displaying correctly on inside left and inside right. On other browsers, like Chrome , Opera, and Edge, they display correctly Why?

Asked by ram12 3 weeks ago

Last reply by Denys 3 weeks ago