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The find bar does not work.

When I try to use the find bar, it shows up black and won't search for text. It doesn't even say "phrase not found." I tried searching for words I knew were in the webpag… (read more)

When I try to use the find bar, it shows up black and won't search for text. It doesn't even say "phrase not found." I tried searching for words I knew were in the webpage and that I could see and it still wouldn't work. The quick search bar does the same. I tried restarting with add-ons disabled and nothing happened. I'm kind of at a loss at what to do.

Here's an image of the find bar if that helps any.

Asked by Sissy16 2 years ago

Answered by cor-el 2 years ago

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AppData\Local\Mozilla\Firefox\Profiles

I see a file pathon my computer that reads C:\Users\stans\AppData\Local\Mozilla\Firefox\Profiles\o3wolff5.default-1533932994367\cache2\entries What does o3wolff5 mean? Is… (read more)

I see a file pathon my computer that reads C:\Users\stans\AppData\Local\Mozilla\Firefox\Profiles\o3wolff5.default-1533932994367\cache2\entries What does o3wolff5 mean? Is this a user I am not aware of? Thanks for your help.

Asked by stourleyk 2 years ago

Answered by the-edmeister 2 years ago

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Reposition Tabs at bottom, directly above web page in Firefox 65.0? -- for Windows 10 - not for MacOSX

Can anyone supply updated code for the userChrome.css for restoring Tabs to below Menu bar, Location bar, and Personal Toolbar? The code below was working until I upgrad… (read more)

Can anyone supply updated code for the userChrome.css for restoring Tabs to below Menu bar, Location bar, and Personal Toolbar? The code below was working until I upgraded to 65.0.

/* tabs on bottom */

  1. navigator-toolbox toolbar:not(#nav-bar):not(#toolbar-menubar) {-moz-box-ordinal-group:10}
  2. TabsToolbar {-moz-box-ordinal-group:1000!important}

Thank you for the help.


edited the title of this thread to include Windows 10 as the operating system the OP posted from

Asked by carrotwaffle 2 years ago

Answered by cor-el 2 years ago

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PDF printing problem

Firefox shows a PDF invoice provided by my internet bank. The PDF is readable on screen but when I print it out, all the text is scrambled (see enclosed scan). What happe… (read more)

Firefox shows a PDF invoice provided by my internet bank. The PDF is readable on screen but when I print it out, all the text is scrambled (see enclosed scan). What happens? I have to go the long way and download the document and read it with Adobe Acrobat Reader and print from there to get it right. Or I can use Chrome, from there it will print OK.

Asked by hakan_lofgren 2 years ago

Answered by hakan_lofgren 2 years ago

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Search engines missing

For some reason, when I click on the search bar, all my search engines have disappeared. There's now just a handful of engines, including "Twitter" which I've never added… (read more)

For some reason, when I click on the search bar, all my search engines have disappeared. There's now just a handful of engines, including "Twitter" which I've never added myself, so I presume this is a default setting.

Could anyone please tell me how to restore my search engines, if possible?

Asked by MartyJames 2 years ago

Answered by McCoy 2 years ago

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Our website doesn't display properly on Firefox

Our business website has recently been relaunched, it displays fine on other browsers but is beyond broken on Firefox. I've attached a screenshot of how it looks on Chrom… (read more)

Our business website has recently been relaunched, it displays fine on other browsers but is beyond broken on Firefox. I've attached a screenshot of how it looks on Chrome, to see how it looks on Firefox here is our url: https://www.exegetic.biz/.

As you can see it's VASTLY different and VERY frustrating. I've done a fair amount of reading as to what the issue could be but all the suggestions I have found are end user based... For example emptying the cache, clearing cookies, checking the zoom etc. This doesn't really help since I've looked at the site on various devices with FireFox and they all appear the same...

Has anyone else experienced this? Any help would e greatly appreciated!

Asked by EmmaExegetic 2 years ago

Answered by Wesley Branton 2 years ago

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can't print to a pdf

If I'm in Firefox and want to print an editable (to highlight) pdf page, I go to "Print" then choose either "Microsoft Print to PDF" or "Wondershare PDF element". What i… (read more)

If I'm in Firefox and want to print an editable (to highlight) pdf page, I go to "Print" then choose either "Microsoft Print to PDF" or "Wondershare PDF element". What is displayed is never right. It may show the 1st page . . but not the rest; or nothing at all. I was going to try "Nitro Pro 12" but it appears that there is no way to install its "plug-in" now with Firefox.

    The end I want to get to is to have the ability, from within Firefox, to convert or "print" a pdf, that is editable, and will allow highlighting, from the webpage HTML.  It would be nice if it could be done, all at once right from the browser, without having to go through multiple steps - like taking a "screenshot" then uploading that image to some other site - which has also had unsatisfactory results (each "step" having the potential for some other unforeseen screw up or incompatibility).  I've spent a lot of time searching and can't find anything.
    Any help would be appreciated.

Asked by jandd 2 years ago

Answered by jandd 2 years ago

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Firefox stopped autofilling passwords

About a week ago, Firefox suddenly stopped prompting for passwords and no long autofills passwords. I tried rolling back to v. 63, but it still won't work. If I go into… (read more)

About a week ago, Firefox suddenly stopped prompting for passwords and no long autofills passwords. I tried rolling back to v. 63, but it still won't work. If I go into options and check "ask to save logins and passwords," it works as long as Firefox is open. But as soon as I close Firefox, the option is no longer checked.

All my passwords as still there in Firefox, but they will no longer autofill. This literally started about a week ago and I have made NO changes to my computer. I do use Roboform, but I have used it alongside Firefox for many years with no issues. I did log out of Roboform, but Firefox passwords still did not work.

I build and repair computers for others, so do have a clue here. Any suggestions?

Asked by Draclvr 2 years ago

Answered by Draclvr 2 years ago

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every time I click a link to YouTube firefox freezes and I have to force it closed with the task manager

If I hit a link in Facebook and it is a YouTube video, Firefox goes unresponsive and I have to open the task manager and close Firefox. This happens even if it opens in a… (read more)

If I hit a link in Facebook and it is a YouTube video, Firefox goes unresponsive and I have to open the task manager and close Firefox. This happens even if it opens in a new window. I can't even open YouTube on its own without having this happen, can you tell me why? I do have three links that I have bookmarked that are YouTube videos and they play fine, but nothing else.

Asked by llahair 2 years ago

Answered by FredMcD 2 years ago

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Disable search bar(blue) when typing in address bar

I have been through numerous support pages and nothing helps, did a few about config changes as listed but still it appears. One post said it has always been there, I can… (read more)

I have been through numerous support pages and nothing helps, did a few about config changes as listed but still it appears. One post said it has always been there, I can assure you I never had this before and do not want it now. Is there any way to stop it please as I hate it even though just clicking removes it, I would prefer not to have it in the first place

Asked by neilbowls 2 years ago

Answered by McCoy 2 years ago

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How do I change the colour of the background, under the tab section?

I would like to change the colour of my background as i think white is plain. I already managed to change the tab using colors, but I can't find a way to change the colou… (read more)

I would like to change the colour of my background as i think white is plain. I already managed to change the tab using colors, but I can't find a way to change the colour of the main body, underneath the tab section. Is there a way or is it impossible?

Asked by LacazetteBestStrikerInThePL 3 years ago

Answered by Shadow110 3 years ago

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Firefox crashes after upgrading Windows 10 to 1809

Since upgrading Windows 10 to latest 1809 Firefox has started to crash tabs when I go to e.g. Youtube, but even it will crash when I go to support.mozilla.org. So right n… (read more)

Since upgrading Windows 10 to latest 1809 Firefox has started to crash tabs when I go to e.g. Youtube, but even it will crash when I go to support.mozilla.org. So right now I'm using Chrome to even write to support question.

I have tried several things like: turning off addons turn off flash entirely reinstall nvidia drivers

None of it does something. At first I thought it has something to do with video but Twitch works, while Youtube doesn't, nor does Netflix. And some websites such as this support website doesn't work either without crashing the tab.

I've submitted the crash report and it can be found here https://crash-stats.mozilla.com/report/index/721551db-732a-4017-bfca-b291f0190211

Asked by ganmo 2 years ago

Answered by philipp 2 years ago

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Firefox forced update: the last Straw

Mozilla's latest policy change, forcing FF updates and the latest messages to update are the " last straw." I don't like my computer resources being high jacked to per… (read more)

Mozilla's latest policy change, forcing FF updates and the latest messages to update are the " last straw." I don't like my computer resources being high jacked to perform upgrades but prefer to do them manually each month or so. The latest message appearing in the upper right hand corner is very annoying. I've been using FF and it's predecessor Netscape for a long time but the upgrade issue is a significant problem. This web browser will be missed. Thank you for the run.

Asked by nbarc 2 years ago

Answered by Rebly82 2 years ago

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My tabs are crashing (Gah. Your tab just crashed.) Windows 10N

I was getting errors while playing youtube videos : "Your browser does not currently recognize any of the video formats available" I tried disabling addons and a bunch of… (read more)

I was getting errors while playing youtube videos : "Your browser does not currently recognize any of the video formats available"

I tried disabling addons and a bunch of other things that I saw googling through the error. I eventually uninstalled and reinstalled firefox to see if a clean installation would work. It didn't. I saw next someone mention that it might be a windows media issue and since I have Windows 10N I've had to download the Windows 10 Media Feature Pack before for something. I tried to download and reinstall that. Since then, it's gotten worse. My tabs how completely crash if there's any video on the tabs. They also possibly crash for other reasons, but I'm not sure (when I go to pages where I don't think there's any video, but who knows.

Crash report: https://crash-stats.mozilla.com/report/index/455b90e2-a0ed-4182-859b-78d610190217

It seems like there's something wrong with msvp9dec.dll, which seems to be a Windows file. I'm not quite sure what it is or what to re-install to fix it.

Any help would be greatly appreciated. Thanks!

Asked by leojreimroc 2 years ago

Answered by philipp 2 years ago

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Can't restore a recently closed window

I've been using two windows lately, each containing several important tabs. Yesterday I opened a couple of extra windows and when I restarted, only one of my main windows… (read more)

I've been using two windows lately, each containing several important tabs. Yesterday I opened a couple of extra windows and when I restarted, only one of my main windows was available to restore from the History menu.

I immediately backed up my Firefox profile folder.

Things I tried which didn't work:

• I changed the about:config to show more than 3 previous windows, but the window didn't appear.

• I found a bunch of backups in the sessionstore-backups folder, I took one from a few days ago (titled upgrade.jsonlz4), I copied it into the main folder and renamed it to sessionstore.js, but when I started Firefox, it just loaded the windows and tabs from the previous session.

Asked by MartyJames 2 years ago

Answered by cor-el 2 years ago

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How do I disable suggestions below URL address bar as I type?

I unchecked everything in address bar suggestions in the privacy settings. Went into the search settings and unchecked provide search suggestions as well. I tried to el… (read more)

I unchecked everything in address bar suggestions in the privacy settings. Went into the search settings and unchecked provide search suggestions as well. I tried to eliminate all search engines for "One Click Search Engines" but wasn't allowed to eliminate all of them. Also went in about:config and set to false the autofill and autocomplete for firefox URL browser lines. The "awesome bar" still mirrors everything below the address bar that I type in the URL address bar. This is new to version 65 and annoying.

Asked by rlewis940 2 years ago

Answered by philipp 2 years ago

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in firefox 65 64 bit STOP VIDEO FROM AUTOMATCALLY PLAYING VERY ANNYOYING

I cannot stop videos from automatically playing when I click on an article to read when there is a video available to play. It just starts playing If this is not corre… (read more)

I cannot stop videos from automatically playing when I click on an article to read when there is a video available to play. It just starts playing If this is not corrected I am not using Firefox anylonger.

Asked by blackeart 2 years ago

Answered by blackeart 2 years ago

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tabs not on bottom

I just updated to Firefox 65 and suddenly my tabs are once again up in the gods. How do I get them down below the bookmarks toolbar and address bar? I've tried Userchrome… (read more)

I just updated to Firefox 65 and suddenly my tabs are once again up in the gods. How do I get them down below the bookmarks toolbar and address bar? I've tried Userchrome and followed the 2017 video (which was very lcear by the way) that was recommended in Firefox support but it didn't work and I'm at my wits end. I hate this tabs on top thing and just want to put it back where it belongs. Please help?

Asked by Laura 2 years ago

Answered by trog 2 years ago