منتدى دعم ”Firefox“

Firefox has updated its browser. I am currently working on the updated ESR channel (I need to use Java) version 60.2. Now when I want to bookmark a page and click on the blue star I cannot see my entire list of folders in order to sort the page into the right place. I know they are still there because I can see them when I click "Bookmarks" at the top of the page but the functionality isn't there. I searched for an answer but nothing seems to fit my situation. Thanks.

HI, I think this going on less a year. I noticed sometime the menu bar blacken out for a second and return to white color, other time it just stay blacken till I use the mouse to click on the website and it change the color back to white.. If you want to get an idea what I'm talking about, move the mouse cursor while you're on Firefox and click on Taskbar you'll noticed that the Menu bar on Firefox will become black, and when you click on the website it'll go back to white its sort of like tabbing out.

Sometime when I go other room and come back I noticed the Menu Bar blacken out and it stay that way till I click on the site. The thing is while I'm typing when it does that, that when it making the beeping noise to prevent me from typing anymore till I click on the site. This is kinda of annoying.

Does anyone had this problem? How do I stop from doing this? I may be wrong, I think the reason it does this.. it is to check on the software update.. like Video Card update or Anti-virus update.

Thank you for your time xswordsmanx

Received message that I cannot upgrade. It appears that FF thinks I am running XP or Vista. How can I convince FF that the OS is Win 7 and upgrade to latest version of FF? I am currently having no issues, but, would like to get security updates.

I am unable to open Gmail in Firefox. This has only just occurred - until now it has worked perfectly. On trying to open Gmail I now get the following message.

"Corrupted Content Error

The site at https://mail.google.com/mail/ca/u/0/#inbox has experienced a network protocol violation that cannot be repaired. The page you are trying to view cannot be shown because an error in the data transmission was detected.

Please contact the website owners to inform them of this problem."

No other site has been affected, and I can still open Gmail in Internet Explorer, {but I prefer not to use IE for emails

Any help solving this would be really appreciated

Andypolk

Avast wanted to removed an Addon it didn't like so I allowed it to get rid of it. But Avast Destroyed My Previous Session! How Do I Get it Back? I clicked on 'Restore All Windows' but all I got was a bunch of new windows and on only one Window of about 8 that are now lost or gone. Months to build... now if I can't restore these, it will take weeks or a month or more to build back what I had!

i used to be able to get(as chosen)a blank page when launching FF, but still have my custom URL as a home page. what's happening now is it's either i chose 'blank page' and my home page setting(url)disappear for when i want to use it,or i have to chose my custom URL at"choose what you see when you open your home page new windows and new tabs"and have it load each time i launch FF.

Hi Mozilla,

I am experiencing repeated crashes when opening Firefox (both standard and developer versions). The crash happens within 30 seconds of opening Firefox. The behavior just before the crash involves a slight hang, and then a crash.

I am able to debug with Visual Studio, and can see the following error message: Unhandled exception at 0x00007FF836A36FB1 (xul.dll) in firefox.exe: 0xC0000005: Access violation reading location 0x0000029F7A02DFDC.

I have tried many, many avenues, including: - Freshly reinstalling Windows 10 Enterprise - Running Firefox as Admin - Starting Firefox in Safe Mode - Refreshing Firefox - Reinstalling Firefox - Disabling/Enabling hw acceleration - Running a malware scan - Installing all necessary Windows updates

If I have some time, I will likely get the latest source and run it locally in debug. However, I am a C# dev, and not a C++ dev, so it may not be all that helpful.

Firefox Details: v62.0

PC Details: i7-7700K GTX 1080 16GB DDR4 @ 3200 Samsung Evo 960 EVO

The Firefox AppData folder is empty, and I am unable to find a proper crash report for you, but I do have a disassembly from Visual Studio. It seems to be crashing in _sk_gather_bgra_hsw().

Any help would be greatly appreciated!

Please let me know if you need any further info.

Cheers, Keagan

Disassembly info:

Unhandled exception at 0x00007FF836A36FB1 (xul.dll) in firefox.exe: 0xC0000005: Access violation reading location 0x0000029F7A02DFDC.

Breakpoint: 00007FF8222A2FB1 vpgatherdd ymm8,dword ptr [r8+ymm0*4],ymm3

DISASSEMBLY (Address: _sk_gather_bgra_hsw()):

00007FF8222A2F07  ?? ?? 00007FF8222A2F08  ?? ?? 00007FF8222A2F09  ?? ?? 00007FF8222A2F0A  ?? ?? 00007FF8222A2F0B  ?? ?? 00007FF8222A2F0C  ?? ?? 00007FF8222A2F0D  ?? ?? 00007FF8222A2F0E  ?? ?? 00007FF8222A2F0F  ?? ?? 00007FF8222A2F10  ?? ?? 00007FF8222A2F11  ?? ?? 00007FF8222A2F12  ?? ?? 00007FF8222A2F13  ?? ?? 00007FF8222A2F14  ?? ?? 00007FF8222A2F15  ?? ?? 00007FF8222A2F16  ?? ?? 00007FF8222A2F17  ?? ?? 00007FF8222A2F18  ?? ?? 00007FF8222A2F19  ?? ?? 00007FF8222A2F1A  ?? ?? 00007FF8222A2F1B  ?? ?? 00007FF8222A2F1C  ?? ?? 00007FF8222A2F1D  ?? ?? 00007FF8222A2F1E  ?? ?? 00007FF8222A2F1F  ?? ?? 00007FF8222A2F20  ?? ?? 00007FF8222A2F21  ?? ?? 00007FF8222A2F22  ?? ?? 00007FF8222A2F23  ?? ?? 00007FF8222A2F24  ?? ?? 00007FF8222A2F25  ?? ?? 00007FF8222A2F26  ?? ?? 00007FF8222A2F27  ?? ?? 00007FF8222A2F28  ?? ?? 00007FF8222A2F29  ?? ?? 00007FF8222A2F2A  ?? ?? 00007FF8222A2F2B  ?? ?? 00007FF8222A2F2C  ?? ?? 00007FF8222A2F2D  ?? ?? 00007FF8222A2F2E  ?? ?? 00007FF8222A2F2F  ?? ?? 00007FF8222A2F30  ?? ?? 00007FF8222A2F31  ?? ?? 00007FF8222A2F32  ?? ?? 00007FF8222A2F33  ?? ?? 00007FF8222A2F34  ?? ?? 00007FF8222A2F35  ?? ?? 00007FF8222A2F36  ?? ?? 00007FF8222A2F37  ?? ?? 00007FF8222A2F38  ?? ?? 00007FF8222A2F39  ?? ?? 00007FF8222A2F3A  ?? ?? 00007FF8222A2F3B  ?? ?? 00007FF8222A2F3C  ?? ?? 00007FF8222A2F3D  ?? ?? 00007FF8222A2F3E  ?? ?? 00007FF8222A2F3F  ?? ?? 00007FF8222A2F40  ?? ?? 00007FF8222A2F41  ?? ?? 00007FF8222A2F42  ?? ?? 00007FF8222A2F43  ?? ?? 00007FF8222A2F44  ?? ?? 00007FF8222A2F45  ?? ?? 00007FF8222A2F46  ?? ?? 00007FF8222A2F47  ?? ?? 00007FF8222A2F48  ?? ?? 00007FF8222A2F49  ?? ?? 00007FF8222A2F4A  ?? ?? 00007FF8222A2F4B  ?? ?? 00007FF8222A2F4C  ?? ?? 00007FF8222A2F4D  ?? ?? 00007FF8222A2F4E  ?? ?? 00007FF8222A2F4F  ?? ?? 00007FF8222A2F50  ?? ?? 00007FF8222A2F51  ?? ?? 00007FF8222A2F52  ?? ?? 00007FF8222A2F53  ?? ?? 00007FF8222A2F54  ?? ?? 00007FF8222A2F55  ?? ?? 00007FF8222A2F56  ?? ?? 00007FF8222A2F57  ?? ?? 00007FF8222A2F58  ?? ?? 00007FF8222A2F59  ?? ?? 00007FF8222A2F5A  ?? ?? 00007FF8222A2F5B  ?? ?? 00007FF8222A2F5C  ?? ?? 00007FF8222A2F5D  ?? ?? 00007FF8222A2F5E  ?? ?? 00007FF8222A2F5F  ?? ?? 00007FF8222A2F60 xabort 0FFh 00007FF8222A2F63 push qword ptr [rax+48FFFFFFh] 00007FF8222A2F69 lods dword ptr [rsi] 00007FF8222A2F6A vpbroadcastd ymm2,dword ptr [rax+0Ch] 00007FF8222A2F70 vpcmpeqd ymm3,ymm3,ymm3 00007FF8222A2F74 vpaddd ymm2,ymm2,ymm3 00007FF8222A2F78 vxorps ymm8,ymm8,ymm8 00007FF8222A2F7D vmaxps ymm0,ymm8,ymm0 00007FF8222A2F81 vminps ymm0,ymm0,ymm2 00007FF8222A2F85 vpbroadcastd ymm2,dword ptr [rax+10h] 00007FF8222A2F8B vpaddd ymm2,ymm2,ymm3 00007FF8222A2F8F vmaxps ymm1,ymm8,ymm1 00007FF8222A2F93 vminps ymm1,ymm1,ymm2 00007FF8222A2F97 mov r8,qword ptr [rax] 00007FF8222A2F9A vcvttps2dq ymm1,ymm1 00007FF8222A2F9E vpbroadcastd ymm2,dword ptr [rax+8] 00007FF8222A2FA4 vpmulld ymm1,ymm2,ymm1 00007FF8222A2FA9 vcvttps2dq ymm0,ymm0 00007FF8222A2FAD vpaddd ymm0,ymm1,ymm0 00007FF8222A2FB1 vpgatherdd ymm8,dword ptr [r8+ymm0*4],ymm3 00007FF8222A2FB7 vpand ymm0,ymm8,ymmword ptr [_sk_srcover_bgra_8888_sse2_lowp+788h (07FF8222D2FA0h)]

I am using Win7 and after I did the upgrade my monitor does not completely go on one screen its like part of it is on my center monitor. Never had this issue before.

Help and thank you in advance

Natalie

Privacy and security setting require too much time and too much to have to learn just secure access to the Internet? Why don't you get it? Firefox users need to have default suites of security setting from which to choose. Examples: Maximum Security: High Security: Medium Security: Low security: Roll my own by picking and choosing.

Clicking on any of these security categories should list what is included and maybe an option to change something.

Once an option is chosen, subsequent changes and updates to features within that option should be automated and a 'What's new/changed in the chosen security category be added within security updates emails.

As it is I have to spend hours figuring what alll this stuff means just to get security internet acces via a Firefox - not that other are better.

Dogmarcopolo

When the address is entered it disappears almost immediately. It is not accessed. I can get to the BBC homepage but the iPlayer link there does not work either. I can access the site using Internet Explorer.

I am currently on Firefox v52.5.0 ESR and I want to stay there, because the new Quantum is useless to me. Unfortunately, I didn't set my update to never before the latest round of automatic updates. Everytime I bring Firefox up, it starts the update before I can set the update switch to never. I then wind up on v60+, and I do NOT want to be there. How do I go about installing v52.5.0 and having it stay there?

Hi. I'm trying to log on to a particular company's website and keep getting the message :

"The requested URL was rejected. Please consult with your administrator. Your support ID is: 11373612934950299921" (with a different number each time)

I've cleared my histories, cache and cookies. My Firefox updates itself.

Going to other sites is fine.

I've spoken to the company, they don't know what's happened and are not having this problem themselves or with any other customers.

Which administrator might it be referring to? Can anyone help? (I'm not sure whether to click on 'Share Data' below; let me know if this would be helpful.) Many thanks.

Hi,

I need to unblock the following ports so that Grammarly will work again:

       capi.grammarly.com (ports 80 and 443)
       data.grammarly.com (ports 80 and 443)
       auth.grammarly.com (ports 80 and 443)

How do I do this please?

The above is from the following support page:

https://support.grammarly.com/hc/en-us/articles/115000090611-Error-Connecting-to-the-Grammarly-server-message-or-Not-connected-notification-pop-up-

Thx

James

For the last few months (starting with an upgrade to new version), Firefox has asked for my master password immediately upon startup (or as soon as startup is complete), regardless of what web page I am viewing. This does not seem right; it should prompt for master password only when a site that I visit requires a site password.

Another recent post on the support forums advises going to security settings, and disabling the option for "use master password." That's not right, either.

This may sound like word games, but I'm not trying to be funny, merely specific.

So I'm on a network with limited bandwidth. Therefore it's critical for me to understand what settings I can configure (if any) that will prevent the DOWNLOAD of video and/or large images from web sites.

For example, your basic site nowadays probably uses HTML5 and may use that vs. the old-style Flash plug-ins to embed video. And yep classic HTML links with references to image files for the images.

Back in the day you could configure a browser to ignore these references and then the browser would not even attempt to fetch the referenced image or video files. I've recently started using Firefox again, and I'm trying to learn how Firefox handles this in the HTML5 era (or rather what dumb users like me are supposed to do nowadays).

I'm noticing most of the help literature is regarding disabling settings of the auto-PLAY feature. However, due to my ignorance of modern Firefox, perhaps I'm reading it wrong, but most of it seems to involve disabling plug-ins that activate after the file is downloaded, not preventing the actual download. Similar to if I'm using Microsoft Word to view a DOCX file from a web site, uninstalling Word doesn't prevent the DOCX file from downloading. What I don't want to do is cheerfully disable the video playing while my browser still happily downloads the video in the background... because my main goal is not to avoid the annoyance of autoplay, but my goal is to conserve bandwidth on my connection.

FYI I'm using the latest version of Firefox Quantum on Manjaro Linux.

Thanks for advice anyone can provide in helping bring me into the "now" of modern Firefox, or who can point me to any further help articles or instructions to help educate me about this. If I'm over-reading and disabling auto-PLAY also inherently disables the downloading of the associated media, super, but that distinction is not obvious in any of the documentation I've seen so far.

Thanks!!

Is it possible to extend the bookmark folder icon color change of the userChrome.css script below to the Library window All Bookmarks list?

https://www.userchrome.org/samples/userChrome-color_bookmark_folders.css

In the Library window, bookmark folder icons are still appearing gray with this script. It is also true for the folder icons in the new (FF 62) "New Bookmark" pop-up window.

I can no longer visit local town sites where I read news, and I can't view most sites where I read about science or weather. In example, this site will not load on Firefox claiming it does not exist but I can see it on Explorer: augmentinforce.50webs.com

Whatever is happening is a change that just bam occurred. I am sick of it.

Hello,

I have a problem to Facebook on Firefox (The latest version). Facebook Like/Comment/Share bar are disappeared or inactive like the attached images after the site download the second feed page or surf this web for a while

I tried remove the Adblock addon as https://support.mozilla.org/en-US/questions/1231570 but it's not work.

Please help me.

Hello, After I have update Firefox to v62, now it always reload all of the tabs when I restore the session. I had changed browser.tabs.remote.autostart to false and made sure that browser.sessionstore.restore_on_demand was true. But it still reload all of the tabs when I restore the session. Is there any way to fix that? Thank You.