Firefox Community Forum

I'm using Firefox 130.00 on a MacBook Pro (15-inch, mid-2012) running Catalina (10.15.7). It has run flawlessly for years, but suddenly won't open, and only hangs, requiring me to Force Quit. It stopped working on Thursday, 9/12, which, I notice, was the day it was last modified with an automatic upgrade. I have quit and tried restarting multiple times, but am unable to get into it at all and, therefore, cannot access Troubleshooting Mode. I have NOT yet tried deleting it and downloading a fresh copy. I would like, if possible, to retain my open tabs, Bookmarks, and History.

Please advise—and many thanks!

I get the server not found error on almost anything.

Hmm. We’re having trouble finding that site. We can’t connect to the server at [literally almost any site] If you entered the right address, you can:

   Try again later
   Check your network connection
   Check that Firefox has permission to access the web (you might be connected but behind a firewall)

The site usually loads after I wait like 2-3 mins before reloading the site, or I force reload it around 7 times, but I cannot find a way to make the issue go away. I have refreshed Firefox, I have uninstalled and reinstalled it fresh, I have opened Firefox in Troubleshooting mode and the issue persists. I am at the end of my wits. Someone please give me something else to try.

when doing image search (not by words ) in Yandex or Google the CPU clock is at full throttle (4.51ghz) And the pc starts to heat and slow down. on any other usage the pc is great . 8cores 16threads NVME 3X4 32gb ram gtx 3060 There is no issue on : ungoogled chromium_129.0.6668.100-1.1_windows_x64

When is Firefox (across devices) going to bring "Tab Groups" in-built in 2025 as it is difficult to ditch Chrome esp., if it is related to work or research and similar tabs are opened up?

I have to rely on chrome and edge for same and both have not only brought it but improved it considerably. Also, chrome has not brought for mobile devices so grouping of tabs is more easy and simple but when I look at Firefox and Firefox based browsers, I see nothing of that thing present. The addon esp., Simple Tab Groups (https://addons.mozilla.org/en-CA/firefox/addon/simple-tab-groups/) is unreliable (see reviews).

If Firefox want us to use their browser and as default, they should see why we are using Chrome and Edge (latter, having vertical tabs in-built, also).

I hope 2025 is a year Firefox learns of how to retain users across devices. Currently Firefox is more from 2005.

Browser Choice Alliance wont be helpful if browsers like Firefox dont see users and their reviews and posts and issues reported. "https://browserchoicealliance.org/"

3 years post and still no work, and Firefox wants us to use their browser over Chrome and Edge. Why? And how?

https://support.mozilla.org/en-US/questions/1321249

What?: Using screensharing option in Google Meets stuns computer. Where?: Version 132.0.2 (64-bit) macOS 15.1 Steps to reproduce: 1. Open Google Meet meeting. 2. Click Share screen. 3. Select "Use operating system settings" - this is the only option available 4. Click Allow. Current behaviour: The screensharing feature stuns the computer, showing the loading mouse cursor for ever. I can't select the screen I want to share. The computer is unusable even after quitting Firefox. The computer should be restarted. Desired behaviour: The screensharing works normally.

In the last few days, the common Cloudflare widget required to login to many web sites has abruptly stopped functioning in my browser. I'm trying to diagnose what's caused it. I'd appreciate any suggestions or advice.

I noticed the issue on nexusmods.com, but I've confirmed it's a universal problem on ANY site that uses Cloudflare protection. I've continued to use Nexus as my test case.

Observed behavior: 1) The Cloudflare widget loads 2) It displays a checkbox noted, "verify you are human." 3) I click the checkbox. 4) It immediately begins "thinking" (spinny circle and "verifying...") for about nine seconds. There is an "error" message that appears during this, but no details are offered (see screenshot) 5) The widget reloads. 6) Go to step 2

This is an infinite loop.

Fixes attempted: - Disabling all extensions (uBlock, NoScript, Privacy Badger, Decentraleyes) - Clearing cache - Updating to the most recent FF build - Accessing in a private window - Changing DNS settings from Cloudflare to NextDNS - Disabling DNS over HTTPS altogether - Disabling HTTPS-only mode

Cannot play sounds (videos) on Firefox. Can on other browsers. Went through suggested solutions, nothing worked. Firefox recently sent out an update. I downloaded it, didn't change anything.

Hi,

I'm on OS Windows 11 and the latest version of FF (133). I also use NordVPN; I can access the web via Edge and Chrome with VPN, but for the last month, it doesn't work with FF. What could be the problem?

I am trying to move one tab from one window to another. It says I should be able to move it just by clicking on the tab and dragging it to the window I want to move it to. But, when I try this nothing happens, it won't move.

Want can I do to resolve this?

Thanks

Hello,

I submitted my initial request August 17, 2024. 

You responded you were working on the problem. Today, September 13, 2024, the problem remains. My history continues to pile up, and my cookies and cache will not clear.

This is the second time I am clearly stating my request. Please read below.

Thank You, A.B. Brown

Your Mozilla Support request has been updated Yahoo/untitledt9

Mozilla Support From:product-help@firefox.com To:tastethemango Mon, Aug 19 at 8:39 AM

Mozilla

1. 1. - Please type your reply above this line -##

Manu Andino (Mozilla Support)

Aug 19, 2024, 07:39 CST Hi there,

Thanks for your email.

You've reached the Mozilla Support team where we primarily assist with restoring access to Mozilla accounts and subscription services such as Mozilla VPN. If you were trying to ask a question about another product such as the Firefox web browser, you need to continue signing into the forum by following this link: https://support.mozilla.org/questions/new/desktop/form and then clicking the blue "Continue" button. This will allow you to sign in to your Mozilla account which is used to ask the question on the forum.

If you cannot sign into your Mozilla account, let us know and we can help you with that.

We're so sorry for the added inconvenience. We are working to correct this, but sincerely appreciate your patience!

Mozilla Support Team

tastethemango

Aug 17, 2024, 01:00 CST

Hello,

On Wednesday, July 17, 2024, and years prior to this date; in fact since I first got my laptop, I was able to clear my cookies and cache. I would go to my menu, select History and select Clear Recent History. The box to clear my cookies and cache would show, and I would click on Clear. When I would go back to the menu, and select History, it would show Empty.

On Thursday, July 18, 2024, and since, I have not been able to clear my cookies and cache. All the days of entries since July 18. 2024 are piling up.

I certainly do not know what changed. I would appreciate your listing step by step what I need to do to get my cookies and cache to work/clear.

Or, if you can just fix the problem, please. My laptop is Windows 10, and I use Firefox. Thank you.

Regards, A.B. Brown

On Saturday, August 17, 2024 at 01:37:39 AM CDT, Mozilla Support <product-help@firefox.com> wrote:

i host diablo_web_simple on my root running nginx when i use chrome it only loads the chunks of diabdat.mpq once -> then loads them from cache when using firefox it always loads the chunks and doesnt use cache -> this results in slower load and less performance

diabdat.mpq = ~270mb chunksize = between 1-7mb combined chunksize of loading game: ~65mb

i already set in about:config browser.cache.check_doc_frequency 2

i also set headers for caching this file in nginx

nothing works pls help

Firefox start crashing after the recent update, I use trial and error and figured it's specifically Youtube. Browsing on other sites, even watching videos from other sites has cause zero issues so far. All my recent crashes all states: "EXCEPTION_BREAKPOINT"

my last three recent reports: https://crash-stats.mozilla.org/report/index/4728ddd7-dac7-40a0-89d0-823fa0241008 https://crash-stats.mozilla.org/report/index/6b646b7c-bc88-44a9-9d57-4b6360241008 https://crash-stats.mozilla.org/report/index/2db09a8d-e049-4753-a9dd-9a4750241007

I cannot use Firefox or Thunderbird I keep getting an error code: PR_CONNECT_RESET_ERROR The problem started straight after the latest update a few days ago.

I have cleared the cache and cookies I turned off the addons and extensions I shut down the internet security I changed the proxy settings to "no proxy" I even changed cert9 to ccert9 and had firefox generate a new cert9

Nothing has worked.

HELP!

I keep receiving notifications I've already dealt with, specifically from Youtube, as of writing this is the third day I've had to deal with them.

The notifications pop up inconsistently, anywhere from 5 minutes to an hour, but when they do pop up, it's a barrage of every notification I've already read since it began.

This may be an issue with Youtube itself or Windows, I don't know.

Why does hitting my Home button open another tab? It's irritating and unnecessary. How do I make it stop?

For that matter, Why can't I open a new tab with my home page already open? I want Duckduckgo. You are bullying me into a blank page or a Firefox page. I used to have a choice.

Firefox does not seem to be properly configured for Wayland on KDE Plasma 6.x systems. The generic "Wayland" logo appears in task switcher instead of the Firefox logo. Firefox is the only program I have with this issue. Setting desktop name (org.mozilla.firefox) as a property in the Window and Application Manager settings does not resolve the issue.