منتدى دعم ”Firefox“

Dear all,

To access the saved passwords for websites one has to go to Options -> Privacy & Security -> Saved Logins. Is there a shortcut for this? Ideally, I'd like to find an add-on that allows to create a toolbar button as a shortcut to any Firefox option.

Thanks in advance.

Password manager is not auto-filling. The Avast Passwords icon is orange and not locked but when I click on it it says it is not enabled. If I then go to add-ons the only option is to disable it. Doing this and then re-enabling does not help, nor does re-booting. I have had password manager for quite a while and this is the first time I have seen this. I am not aware of any recent updates and I have not changed any settings. oowever, my wife was last to use this computer so who knows...

Hi,

(I post this question once again since the problem still remain unsolved.)

Suddenly all my saved passwords are gone!!

I need help to restore them.

Reoz

Hi

I have had to reformat my laptop but have my profile data saved on a backup drive. All the responses I can find say to c&p the key4.db and logins.json files into the new profile folder when FF is shut, but this doesn't work. I have tried rebooting to see if that helped. That method also didn't work with the bookmarks, but there is a way to import these into the application when it's open rather than into the profile folder, so I do have all my bookmarks in place but not the password info. If I have been unclear I can add more detail to the above.

The file structure in the profile folder seems different in 62.0.3 than previous versions - having the password files in the profile folder isn't working, should they be in one of the folders that appeared by default? Image attached.

Thanks in advance for any feedback, I may be making an obvious mistake and apologise if so.

I use four computers. All of them suffer from dementia. They forget random passwords. If one forgets, I can go look at another one and get the missing information. Any clues?

I don't know why - possibly after a firefox update to 49.0.2? But Firefox on Windows 10 is no longer saving or using my saved passwords. When I try to display saved logins, there are none showing. However, I do have intact key3.db and logins.json files, and I can see in logins.json that there are lots of logins stored in there. So I'm sure the data are there, but just not being read.

Uninstalling and reinstalling didn't help. Refresh didn't help. Synch seems to connect, but doesn't help. Isn't there some command to force the browser to read the saved logins file?

The problem only exists for websites which I used the "X" to close the dialog box when prompted to remember my password. How can I get firefox to begin displaying the dialog box again?

I have cleared the cache including cookies and reset Firefox.

I got one of those pop ups, your FF is loading slow, so I said ok, then kicked me into updating sync... I had trouble logging in change my PW twice, and it worked once then not again. Soooo, questions are: 1) are firefox account and sync account the same? 2) do they have different pws? 3) do I log out of them separately or together?

4) how do I tell if I am in new Sync or old. [first time I tried there was no "disconnect" on my sync page]

Once I get accounts and PWs straightened out, I'll be back with more questions.

Sorry to be critical, but I think many of the faq and help pages are close to worthless. They are carrying too many assumptions about what you already know if you ask a question. One solution, ANYTHING mentioned [e.g. sync, account, logon, usename, etc] should have a <learn more> link.

thanks look forward to answer[s] tom

When firefox asked if I wanted to update to the newest version, I answered NO! I had already discovered on my other computer that if I allowed the update, I would lose my ability to restore the previous session, so I wanted to save the tabs so I could reload them. I also lost all of the saved passwords on my other computer and didn't want the same thing to happen on my work computer. But despite answering NO. Firefox updated anyway, and I have lost days of work. How do I get it back? Jack

I access my eBay through Chrome ok but I'd rather use Firefox like I have for years. A week ago something changed, and eBay sign-in gave me an "oops, that's not a match". So I changed my password, and I still get "oops...." even with the new p/w. I closed/re-opened Firefox but that didn't cure the problem either. What the......? FstopBill

Earlier versions of FF saved passwords just fine, but for the past couple of updates that feature has stopped working. I have tried the steps shown in the "passwords not saved" FAQ, even changed my history settings from Custom to always save. No matter. Does not do passwords or even ask me. All of the passwords that had been in my profile for the past couple of years are no longer visible in the "show saved" option window. Do I have to uninstall Firefox, and start over?????

Jay

I am trying to figure out why I cannot get my web page to prompt me to save my username and password. This is the information I got back when attempting to debug the password manager, but I dont know what it means:

The character encoding of the HTML document was not declared. The document will render with garbled text in some browser configurations if the document contains characters from outside the US-ASCII range. The character encoding of the page must be declared in the document or in the transfer protocol.

index.php Login Manager (content): onFormPassword for https://bigvinnys.quikorder.com/php/BIGVINNYS/m/index.php Login Manager: Counting logins matching host: https://bigvinnys.quikorder.com formSubmitURL: httpRealm: null PwMgr json: _searchLogins: returning 0 logins PwMgr json: _countLogins: counted logins: 0 Login Manager: Getting a list of all disabled hosts PwMgr json: _getAllDisabledHosts: returning 2 disabled hosts. Login Manager: Getting a list of all logins PwMgr json: _searchLogins: returning 0 logins PwMgr json: _getAllLogins: returning 0 logins.

Does this mean the password manager could not find a username/password field or something different?

Started happening today (7/22/2015)--after re-opening Firefox this afternoon, I could not log in to Yahoo, G-mail, and some other password-protected accounts. Fortunately, I could access those accounts in Chrome. I do not have browsers save passwords. I always type them in manually. How can I access these accounts in Chrome and not Firefox? Javascript or what? The whole Flash issue is also annoying. I'm using other browsers more and more. Please fix, or I'll forget using Firefox entirely.

Hi, My lenovo x230 turned off yesterday without a reason and today I turned it on then went to Firefox (linux, installed from source in /opt/) and then I saw "restore session" button so I restored it because I'm a programmer and I have many cards opened and then I realized I don't have my passwords remembered in Firefox... so I went to Settings Privacy and then I saw it's not logged to my Sync Account, I logged and click Sync but still nothing.... no passwords... so I go to my Firefox on Android and what? There's all passwords... I tried to sync it between these 2 Firefoxes but it transfer to PC only that passwords I saved only on my Android... even if there are all my passwords on that Android device from PC too... :/ what should I do?? it's weird....

Hello FF team.

starting with FF update 56 to 57 and so on I got this strange problem: it looks like my key4.db file gets corrupted and FF become almost useless after I access my saved passwords and then exit the browser. If I delete the key4.db file (I still have the key3.db and logins.json files in profile folder) everything works fine. The key4.db file is generated, my passwords are there and I can use them till next browser exit/restart. Here are the symptoms:

- upon start the browser directly asks for master password (normally I'm asked for the master password only when I really need it) - no browsing history is shown in the address bar - enter key and 'Go to...' button do not work at all (I can only open a site if it is bookmarked) - when I go to browser's options there is nothing under 'Search' section - in other words the content cannot be loaded or displayed - when I open 'Saved Logins' dialog there is nothing - there are no *corrupt files in my profile directory

So when this happens I have to exit the browser and delete the key4.db file. However if I don't access my saved logins during the session at all, there is no such problem. I can start/use/exit the browser as many times as I want and it works fine. So it looks like the access to the saved logins breaks something.

Regards, Ivan Mitov

My old computer died...with no Firefox profile backup. The good news is that I was able to access my old hard drive. I copied and transferred key3.db, logins.json and signons.sqlite to what I believe is the new profile --

C:\Users\<name>\AppData\Local\Mozilla\Firefox\Profiles\ga6szcbd.default-12345

(key3.db and logins.json have a date of 1/16/2016, and signons.sqlite has a date of 9/1/2014, if that matters.)

When I open Firefox, however, the passwords do not appear. I'd appreciate it anyone could point me in a direction that will solve my problem.

Thanks!

I changed my password on one of my Google Mail accounts, and now I can't log in; Firefox Plugin Container crashes. I put in my new password, and then as soon as I put in the verification code, Firefox crashes. None of my other accounts do this. How can I fix this-it's not a GMail issue.