منتدى دعم ”Firefox“

Hi I am a longtime user of your browser. I have version 124.0.2(64 bit) installed on three devices. First thing I do on opening it is to click on "about", which normally updates the browser, before I do any browsing. In the last three weeks, however, it has not updated on any of the three devices, rather, it says "Failed to check for updates". I have tried the workarounds suggested at your Help center, and nothing has worked. What gives, may I ask? Thank you

In windows 10, unrepeatably, firefox won't open google so I immediately open it in a new tab and it works. This happens randomly so I can't do any tests to find out if it is an extension or hardware acceleration that is the problem.

I realized since I upgraded my MacMini to 14.4.1 I can no longer 'post' into any of the yard sale/garage sale sites I am on, not even MarketPlace. All I get after a long wait is a 'technical problem' notice. Am I doing something wrong?

been getting a printing error the last couple days this message "error occurred while printing". Printer then puts out partial page(s) then stops printing. been trying to print copies of tax forms ( 11 pages)?? page that print shows Firefox in top left corner of page. Today same problem with a four page email print job.

Whenever I get a link whether in an email from a verified sender or from using a site like Amazon, clicking on a link always results in "Hmm. We’re having trouble finding that site." This has happened ever since loading the most recent version of Firefox (124.0.2) and it is very, very frustrating. What is causing this? Even in "safe" mode this occurs. Please rectify this situation. I do not want to have to change browsers after more than 20 years with Firefox.

Robert Jonathan Blue

For one site I go to there is an internal menu where I should be able to scroll down. In Firefox, there is no option on the right side for me to scroll down...but in Chrome I have no problem. The owner of the website said it should work in Firefox but it's not. I have attached images from the 2 browsers. I have attached 2 screenshots. For Chrome you can see to the right of the numbers under the Acct # column that I can scroll down. But in Firefox I don't have that option to scroll down to see entries at the bottom of the list.

Help! How can I fix this so I can scroll down in Firefox for this sub-menu item?

Thanks, Steve

The full website link has /users/login, but when I checked the saved passwords, the link stops before the first /, its just websitename.com, instead of wesbsitename.com/users/login, and I suspect the full link not being save is whats causing it not to show up. Is there any way to brute force it to show up?

Accidentally closed browser with many multiple tabs open. Tried to restore history but option was grayed out. Tried several times but was not able to get back to the original browsing window with the multiple open tabs.

Would really appreciate help on this, if possible, as the many multiple tabs contained family history research that will be difficult to impossible to duplicate.

Thank you.

I have 3 laptops all running windows 10 or 11. These all share a docking station giving access to an extended display, keyboard etc. All laptops run fine with the docking station except for one issue with the newest laptop... The screen resolution, only on firefox on the one laptop, (everything else is fine) is completly out of whack. I have tried the zoom function but no luck. I have trawled the internet but all the solutions are from 10+ years ago and refer to different versions of firefox and windows. I am not a computer geek so please dumb down any advice.

please add a bar that shows how much is left until the end, e.g. like in Chrome it writes how much has been downloaded and estimates the time until the end of the file download and then neutralize the CPU usage when turning on the Firefox browser I really like your browser but it irritates me that it uses a lot of computer resources and there is no bar how much is left and how much has been downloaded and add a startup wallpaper on your mozilla shop website and in the task bar, it will be best to on version 124.1.6 Refresh and also to gain dominance over chrome add support for the poor homeless and needy and and start being aggressive in the market and overtaking edge and buying smaller browser organizations and and reduce resource consumption as much as possible, this way you will increase support for weaker computers and create your own AI support, e.g. Phoenix AI, Google does not have it, so you have an advantage and and reduce the resource consumption as much as possible, this way you will increase support for weaker computers and create your own AI support, e.g. Phoenix AI, Google does not have it, so you have an advantage and add your own offline game, e.g. a fox running away from the storm and let there be sun with trees and and add Firefox Rewards, e.g. a photo with Firefox and give a warning, e.g. low battery, users will thank you for everything, don't thank you because it also brings bad luck and remember forever i love firefox browser and during installation at the end of the firefox installation, thank you for installing our firefox browser!

Hey Gang -- Has anyone else experienced this?

Whenever I'm on NPR's website listening to a radio program, I can't access any other websites on separate tabs or windows. (they simply won't 'load' or even acknowledge any commands)

I find this to be very strange.

If anyone can help with this minor quandary I would be grateful.

Sincerely,

--Art

PS - I am using a PC desktop computer, running Windows 10 and using the latest Firefox version 124.0.2

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I use Firefox as my browser but since yesterday I am unable to use it. Each time I click on the firefox icon I am directed to a French Microsoft browser - are you able to help?

John Winn

I've been noticing that when I click History > Clear Recent history, after clicking and going back to History, it hasn't removed everything. I have Firefox on my Android phone which is set to clear history upon close. For for unknown reasons, its leaving sites from both desktop and phone apps after clearing.

I'm running Firefox v 115.9.1esr on my Mac.

Any ideas?

On: HP OMEN Laptop Processor 12th Gen Intel(R) Core(TM) i5-12500H 2.50 GHz Installed RAM 16.0 GB (15.7 GB usable) System type 64-bit operating system, x64-based processor Edition Windows 11 Home Version 23H2 OS build 22631.3447 124.0.2 Firefox Release, April 2, 2024

Since the 2 APR 2024 FF update, Washington Post articles are not displaying fully. When opened, the article flashes the full version, then only displays the top photo and the first two paragraphs. When opened in EDGE, all articles open fully as expected. This issue is only occurring in FF.

Actions taken: Cleared cache, same result.

Please advise.

Once updated Firefox all old tabs didn't open ( and it was not possible to restore them anymore). So I'd like to restore all old tabs of yesterday session. Really important for my work. Looking forward to hearing from you asap. Regards, Orlando.

I just bought a new laptop and downloaded Firefox as I have used it for years. Although I imported my passwords and they are correct it will not log in to sites I need for work. It isn't telling me I have the wrong pw or id, it just does nothing.

I have updated windows, I have uninstalled and reinstalled....I don't know what else to do...any suggestions?

thanks

The page https://www.stardock.com/products/groupy/update opens during the loading of the OS background processes. I have looked up on the windows task manager, the about:config and haven't found anything related to this process.