Showing questions tagged: اعرض كل الأسئلة

Lost account after restarting computer?

Hello, I just recently restarted my computer. After I did, Firefox asked me to sign in again. I did, but now I'm on a new account without any of my other profiles. This h… (read more)

Hello, I just recently restarted my computer. After I did, Firefox asked me to sign in again. I did, but now I'm on a new account without any of my other profiles. This happened once before and I was able to get my old account back, but I forgot how I was able to do that. How can I sign back into my old account?

Asked by lilysmith215.987 2 days ago

Last reply by cor-el 1 day ago

Onedrive won't open in Firefox.

This is the second time in 4 months I've had this issue. The first time I resolved it by clearing my cache. That isn't working this time. I've looked at the help articles… (read more)

This is the second time in 4 months I've had this issue. The first time I resolved it by clearing my cache. That isn't working this time. I've looked at the help articles and clearing the cache is there. This is where I found it the first time. Any ideas?

Asked by robynneda 1 day ago

Last reply by cor-el 1 day ago

RSMeans and Firefox compatibility

Hi there! Well, another company told my business partner that their product does not like Firefox so we should use Chrome and maybe Edge. First, that is a crock, but se… (read more)

Hi there! Well, another company told my business partner that their product does not like Firefox so we should use Chrome and maybe Edge. First, that is a crock, but seems to be a standard answer from anyone in the business world, sadly. I would not trust Edge or Chrome, especially those two, if they were the last platforms on earth. So, help pretty please?

Is there a setting that we can use that will assist in using RSMeans Online Version so it will work more effectively? Whenever we get an error message or it just won't open, they blame it on Firefox.

Asked by belinda.bentley 2 days ago

Last reply by Seburo 1 day ago

Word and some jpg attachmets not opening. AOL says it is a browser problem. Have cleared cache (previous advice) still got problem. This a new problem last month. Help please

Clearing the cache and opening in troubleshoot mode did not help, hence repeated question. All attachments open in Edge and Chrome but I like Firefox so very like to fix … (read more)

Clearing the cache and opening in troubleshoot mode did not help, hence repeated question. All attachments open in Edge and Chrome but I like Firefox so very like to fix the problem. Many thanks for help on this

Asked by DavidWalker 3 days ago

Last reply by cor-el 1 day ago

Screen goes black.

Yesterday when my wife tried searching on her computer within the Amazon site the screen went black. She is able to pull up the Amazon website but when she tries to searc… (read more)

Yesterday when my wife tried searching on her computer within the Amazon site the screen went black. She is able to pull up the Amazon website but when she tries to search for a product the screen goes black. There will be a split second when you can see the search results but then it goes black. I do not see any pop-up blocker warning at the top.This does not happen on other websites.

Asked by greyhndfan 1 day ago

Last reply by cor-el 1 day ago

Open new firefox window on same virtual desktop in Windows.

Issue When opening a link from any other app, the Firefox switches to another virtual desktop if there's an existing Firefox window open. Reproduce the Issue Set Firefo… (read more)

Issue When opening a link from any other app, the Firefox switches to another virtual desktop if there's an existing Firefox window open.

Reproduce the Issue

  1. Set Firefox to default browser
  2. On Windows 10, open 2 virtual desktops. Use Task View button in Taskbar or use keyboard shortcut Win + Tab and then click on New Desktop. Now you should see 'Desktop 1' and 'Desktop 2', if Task View is opened again.
  3. On Desktop 2, open a new Firefox window.
  4. Switch back to Desktop 1 from Task View.
  5. Open any link (E.g.: https://www.mozilla.org/) from any other app like MS Word, MS Teams, etc.
  6. The virtual desktop would switch to Desktop 2 and open the link on exiting Firefox window.

Question Is there a way to open the link on same virtual desktop in a new window?

Improvement - If it already doesn't exist. Instead of opening the link in existing Firefox window on Desktop 2, open a new Firefox window on Desktop 1 to open the link.

Asked by Keyur 1 day ago

moz back up says my profile is corrputed

moz back up says my profile is corrupted. my emall works in every way, but when try to use moz back u to make a back up it says my profile is corrupted . Can someone te… (read more)

moz back up says my profile is corrupted. my emall works in every way, but when try to use moz back u to make a back up it says my profile is corrupted . Can someone tell me how to fix this ? Or can someone tell what I can do that is better ?HELP!!!!!!!!

Asked by spyder3 3 days ago

Last reply by cor-el 1 day ago

  • Locked

AOLattachments not opening

Since about 2 weeks ago many AOL attachments are not opening (pdf.s are but others eg Word not). I have read thru' previous messages on this (in 2021) but turning off enh… (read more)

Since about 2 weeks ago many AOL attachments are not opening (pdf.s are but others eg Word not). I have read thru' previous messages on this (in 2021) but turning off enhanced tracking has not fixed it. My attachments open in Edge and Chrome. Like others I would like to stay with Firefox but cannot live with this problem. Help please

Asked by DavidWalker 2 weeks ago

Last reply by cor-el 1 day ago

  • حُلّت

browser does not work anymore

As of this morning, the Firefox browser on my work computer does not get access to any website - including mozilla itself. On the same computer Safari works without probl… (read more)

As of this morning, the Firefox browser on my work computer does not get access to any website - including mozilla itself. On the same computer Safari works without problems, on my smartphone and in the same wifi network my mobile Firefox works.

What is wrong?

Asked by cpeterbauer 4 months ago

Answered by Seburo 4 months ago

Firefox does not display Facebook feed

There are a number of old threads regarding this and having worked through them it is still unresolved. 1) I have cleared cache/cookies 2) I have disabled all extensions … (read more)

There are a number of old threads regarding this and having worked through them it is still unresolved. 1) I have cleared cache/cookies 2) I have disabled all extensions 3) I have turned off tracking 4) I have tried in safe mode - still the same.

This is not just on one website - it is on ALL that have Facebook feeds. It is NOT just on my laptop - I have asked others to try - they have the same result - blank page. ...so please don't suggest re-installing Firefox!!

An example is: https://dragonsdensoftplay.co.uk/News-Events/news-events.html

The feed works ok in other browsers.

Thank you

Asked by gprit1 2 days ago

Last reply by gprit1 2 days ago

Creating eBay listings using Firefox

I use Firefox to access eBay, where I sell items through listings that I create. These listings are all illustrated with photos. Within the past two days, my ability to r… (read more)

I use Firefox to access eBay, where I sell items through listings that I create. These listings are all illustrated with photos. Within the past two days, my ability to review my eBay listings, and specifically the photos I have included with them, has disappeared. I can see thumbnail copies of the photos but I can't expand the photos to full size. I click on the photos but nothing happens. Fortunately, I have been able to move over to Safari and while it doesn't have everything that Firefox does, it does work for creating and reviewing eBay listings.

Asked by tmrail 2 days ago

Last reply by Dropa 2 days ago

Need to stop ongoing-continous Pop up Notifications to update Firefox

bold text If I accept your FireFox Update, your Notifications commence immediately. Every single web page I open , there is FireFox Update POPUP Notification, sitting ove… (read more)

bold text If I accept your FireFox Update, your Notifications commence immediately.

Every single web page I open , there is FireFox Update POPUP Notification, sitting over the top right of every singe Web page,

I close the Pop-up, If I reload the page..NEW POP UP - ""UPDATE FIREFOX

i OPEN ANY NEW PAGE, THERE IS YOUR POPUP UPDATE FIREFOX AGAIN, SITTING ATOP EVRY SHOPIING BAG, OVER HISTORY, OVER CONTROLS, OVER SIDEBAR

CAN MOZILLA NOT SEE HOW MUCH YOU ARE UPSETTING YOUR CUSTOMERS?


PLEASE ADVISE.

THANKS, EL FOX

Asked by JusticeSleuthe 2 days ago

Last reply by Dropa 2 days ago

Deleting all of todays history instead of one entry

This has happened to me a number of times now. I think I am deleting the last entry in today's history but instead, I accidentally delete the whole today folder in histo… (read more)

This has happened to me a number of times now. I think I am deleting the last entry in today's history but instead, I accidentally delete the whole today folder in history. Last night, I did a lot of research and was counting on reviewing some of the pages in the today history (after midnight). Now, I will never be able to even know where to start. How hard would it be for Firefox to add a step requiring the user to answer Y/N to are you sure you want to delete all of today's history? Also, after all these years, one would think it would be easy to restore accidentally erased history, but after looking for hours, I can't find a viable solution at all. If only I could import the SQLite file into Excel, Word or some common program. I'm not a power user by any means, I just want my history back.

Asked by denloe573 2 days ago

Last reply by Dropa 2 days ago

  • حُلّت

Printing anything comes out larger than the paper

For at least the last few months, I've been having problems with printing. It doesn't matter if it's a web page, an attachment in yahoo.mail or a return label from Amazon… (read more)

For at least the last few months, I've been having problems with printing. It doesn't matter if it's a web page, an attachment in yahoo.mail or a return label from Amazon, the print is too big to fit on the paper. If I switch to Edge, it comes out fine. I have used Firefox for years and never had this problem till now. Please help.

Asked by vegascamel 2 days ago

Answered by cor-el 2 days ago

Firefox Ethics

Firefox gathering personal information without consent. I have used Firefox for many years without an account. Yesterday I gave in and made the mistake of entering my em… (read more)

Firefox gathering personal information without consent.

I have used Firefox for many years without an account. Yesterday I gave in and made the mistake of entering my email address into Firefox so that I could save pocket articles, as I know of no other way of saving them. That's all I gave, yet within minutes Firefox had captured my private phone number, date of birth, age, name, and details of my windows account.

I was really angry at the presumtion that Firefox felt entitled to do that. If this were acceptable it would mean for every instance of sending an email an organisation or person believes you have given them the right to delve into your personal details, which clearly cannot be right.

Please advise if this is true, does Firefox without consent harvest private information, while claiming to have a core value of being protective and ethical about personal information.

Kyle

Asked by Absorb.Everything.01 3 days ago

Last reply by James 2 days ago

Problem Downloading My MP4 Files

Hello, Why does Firefox convert my mp4 files to 3gpp files when I download them from my personal Flickr account?? Chrome does not - they download perfectly when I downloa… (read more)

Hello, Why does Firefox convert my mp4 files to 3gpp files when I download them from my personal Flickr account?? Chrome does not - they download perfectly when I download videos from my Flickr account using Chrome - so why can't I download them as mp4 files in Firefox???

Thank you for your assistance in solving this issue

Asked by vjgarden 3 days ago

Last reply by Dropa 2 days ago

can't log into a certain website with newest firefox

I just bought a new laptop and installed the firefox browser on it. I was trying to log into my account for Elder Scrolls online so I could download the game onto my new … (read more)

I just bought a new laptop and installed the firefox browser on it. I was trying to log into my account for Elder Scrolls online so I could download the game onto my new machine, but the sign in window would blink and a little white box in the lower left would briefly read "javascript;"

I have no trouble logging on to my account from the site on my older computer, which presumably does not (yet) have the same version of firefox as the newer machine. I was able to log in to the ESO site from my new computer via chrome, so at least I can download the game.

But I'm puzzled as to why Firefox is suddenly incompatible with this site when it never has been before to my knowledge.

Asked by wagnerel 3 days ago

Last reply by wagnerel 2 days ago

Firefox printing with System print dialog

Since the last update to Firefox I have not been able to print using the system dialog. Only the new Firefox print screen comes up. How can I return to system printing … (read more)

Since the last update to Firefox I have not been able to print using the system dialog. Only the new Firefox print screen comes up. How can I return to system printing dialog?

Also the ability to set print quality in the Firefox print screen does not exist. I can do copies, black or color, duplex printing, etc but not set the print quality like draft, text, photo, etc.

I also have many forms I've setup for printing and I can't access these.

Thanks, Pat

Asked by patbarrmail 2 months ago

Last reply by jscher2000 - Support Volunteer 2 days ago

URL Bar at the bottom doesn't disappear after going into the fullscreen mode in videos.

When I watch a video, mostly in Netflix, and go to the fullscreen mode, I see a url line on the bottom left corner of my screen. It doesn't go away when I click the scree… (read more)

When I watch a video, mostly in Netflix, and go to the fullscreen mode, I see a url line on the bottom left corner of my screen. It doesn't go away when I click the screen. When I try to click over it it switches to the right bottom corner, which I find quite frustrating. Whenever, this happens I should refresh the page and hope that it solves my problem and most of the times it does. However, I still would be quite happy if I figured out what caused this problem and if there is anything I can do it to fix it for good.

Firefox version: 100.0.2 (64-Bit) Windows Version: Windows 11 Pro 21H2.

Asked by hsbmoz 2 days ago

Last reply by cor-el 2 days ago

Picture-in-Picture no longer working with BBC iPlayer

I no longer have the option to watch BBC iPlayer as a picture in picture. The toggle switch has disappeared. I've tried hovering over various places on screen, but noth… (read more)

I no longer have the option to watch BBC iPlayer as a picture in picture. The toggle switch has disappeared. I've tried hovering over various places on screen, but nothing appears. I've also tried right clicking to check it's not 'hidden', but it appears to have gone altogether.

I've checked and I have a least version 75 of Firefox (that BBC say I should have) and that the box is ticked in the browsing settings to enable P-in-P. Other streaming apps work (eg Discovery+ and YouTube etc).

Not sure is this is a Firefox issue or BBC iPlayer issue.

Asked by suehogben 2 days ago

Last reply by cor-el 2 days ago