Showing questions tagged: اعرض كل الأسئلة

Possible infection on Firefox

Every time I access the web I get a report from Norton saying "Threat secured". It attaches every single website that I open. See attachment for some exmaples (only vari… (read more)

Every time I access the web I get a report from Norton saying "Threat secured". It attaches every single website that I open. See attachment for some exmaples (only variabole part of message shown apart from first one).This is occuring 50+ times a day but does not occur using Edge, so it appears to be related to Firefox. PLEASE help. Norton have not helped with this. Thank you- Colin O'Brien

Asked by colin_obrien 23 hours ago

Last reply by Denys 53 minutes ago

I Lose my sync data in firefox !

Hello, I received an email from you asking me to change my Firefox password for account security reasons. When I changed it, all the data synced in Firefox with my email … (read more)

Hello, I received an email from you asking me to change my Firefox password for account security reasons. When I changed it, all the data synced in Firefox with my email was deleted. This upset me greatly because I lost important data and saved websites. Please restore the deleted data. Thank you.

Asked by abd3mobaraki 1 month ago

Last reply by jonzn4SUSE 8 hours ago

Picture Verification

Picture Verification is not working in Firefox. It works correctly in Chrome. When trying to access prosper.com, it continues to send a link to check pictures. When click… (read more)

Picture Verification is not working in Firefox. It works correctly in Chrome. When trying to access prosper.com, it continues to send a link to check pictures. When clicking on the correct pictures, it comes back a repeats another picture.

[email removed]@yahoo.com

Asked by soular21804 1 day ago

Last reply by Denys 16 hours ago

Outdated installation instructions

Your instructions for migrating passwords from Safari to Firefox are outdated, ex.: there is no "Preferences" option, and no "..." to export My Safari version on Macbook… (read more)

Your instructions for migrating passwords from Safari to Firefox are outdated, ex.: there is no "Preferences" option, and no "..." to export

My Safari version on Macbook Pro is: Version 18.5 (20621.2.5.11.8) And my Macbook Pro runs: Sequoia 15.5

Asked by pargiec 1 day ago

Last reply by Denys 16 hours ago

Xfinity Streaming

As of 7/10/2025, Xfinity Streaming does not open through Firefox. I much prefer Firefox to any other browser so I am a little mystified as to why all of a sudden Xfinity… (read more)

As of 7/10/2025, Xfinity Streaming does not open through Firefox. I much prefer Firefox to any other browser so I am a little mystified as to why all of a sudden Xfinity Streaming does not open. I receive my Comcast email through FireFox but when it comes to streaming content, the Xfinity logo just sits there and does not open.

Asked by Royce Saunders 5 days ago

Last reply by drdata 20 hours ago

unable to access channel 4

channel 4 repeatedly gives me this message when i enter my e mail address. there is nothing wrong with the address. Sorry, something went wrong. Please try again or use a… (read more)

channel 4 repeatedly gives me this message when i enter my e mail address. there is nothing wrong with the address. Sorry, something went wrong. Please try again or use a different browser. after dozens of attempts it has let me in for the last few days. Today it does not

Asked by Catherine Veyriere 1 day ago

Last reply by jonzn4SUSE 1 day ago

No paste as image in Outlook Web Access

When pasting an image from the clipboard in Outlook Web Access in Edge there's right mouse button option to "Paste as Image". This places the image inline. In Firefox t… (read more)

When pasting an image from the clipboard in Outlook Web Access in Edge there's right mouse button option to "Paste as Image". This places the image inline. In Firefox there's no option like this.

Safe mode (troubleshooting mode) doesn't fix this. Ctrl + V or Shift + Ctrl + V doesn't fix it. Shift RMB to get Firefox menu does show Paste and Paste without formatting but it doesn't paste any inline image.

I've attached a screenshot of Edge and Firefox with the Outlook context menu and Firefox context menu.

Firefox version: 140.0.4 (64-bit) Edge version: 138.0.3351.83 (Official build) (64-bit)

Asked by BlorgPidgeon 3 days ago

Last reply by jscher2000 - Support Volunteer 1 day ago

Firefox can't connect to www.123greetings.com

Firefox can't connect to www.123greetings.com but Chrome can. Hmm. We’re having trouble finding that site. We can’t connect to the server at www.123greetings.com. … (read more)

Firefox can't connect to www.123greetings.com but Chrome can.

Hmm. We’re having trouble finding that site.

We can’t connect to the server at www.123greetings.com.

Asked by rw330i 2 days ago

Last reply by rw330i 2 days ago