Showing questions tagged: اعرض كل الأسئلة

amazon web pages not updating upon "sign in" to account.

Starting today, amazon web pages are not updating correctly. The amazon web page appears normal till I sign in, then it doesn't update "cart" contents or show account ho… (read more)

Starting today, amazon web pages are not updating correctly. The amazon web page appears normal till I sign in, then it doesn't update "cart" contents or show account holders name or list any "Lists" when accessing account saved lists. I have deleted entire history, and all cookies and caches X 3. I Rebooted computer along with a "system command control reset" and still the pages are not loading correctly. Short of reinstalling "Firefox" what more can I do? Are there any "Preference" files or files with specific extensions I can delete? Thank you. Gerard

Asked by Gerard Ferency 1 month ago

Last reply by jonzn4SUSE 1 month ago

Updated Firefox to 115.14 - KILLED MY NORTON PASSWORD MANAGER

I updated to Firefox 115.14 on my Mac and ALL of my Norton extensions including my NORTON PASSWORD MANAGER AND I WANT THAT BACK or else I want to REVERT to the older vers… (read more)

I updated to Firefox 115.14 on my Mac and ALL of my Norton extensions including my NORTON PASSWORD MANAGER AND I WANT THAT BACK or else I want to REVERT to the older version of Firefox. This has really screwed me up and I don't appreciate it at all! The update also blew out all of my extensions...EVERYONE OF THEM. I'm really UPSET at this!!!!!!

A REALLY UPSET CUSTOMER!!!!!

Diane Wright

Asked by swdfx 1 month ago

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How to Block Unwanted Notifications

Hi, I accidentally allowed notifications (while using Firefox) from a particular web site only to find out that now I get numerous notifications regarding phony virus ale… (read more)

Hi, I accidentally allowed notifications (while using Firefox) from a particular web site only to find out that now I get numerous notifications regarding phony virus alerts, etc. I am unable to block the notifications.

I searched the web for how to block a notification from a web site, but have not come up with any solutions.

In particular, I went to about:preferences > Privacy & Security > Permissions > Notifications. The web site is set to Block, but still the unwanted notifications continue. Perhaps the notifications are coming from a different web site that seems to be hidden?

I also quit Firefox and restarted Firefox, but the notifications continue. I also restarted my Macbook Pro, but that didn’t help either.

Here is the link I originally clicked on, but I obviously wouldn’t want anyone to click on it:

https://duckduckgo.com/?q=!ducky+trialjuries&ia=web

I would be so grateful if anyone has a solution!

Asked by wsr429 1 year ago

Answered by wsr429 1 year ago

Bookmark with bank log-in created by someone else

I noticed an Other Bookmarks folder in my bar yesterday. Clicking on it showed 3 bookmarks: One labeled as move: https://www.lyricsondemand.com/tvthemes/rawhidelyrics.ht… (read more)

I noticed an Other Bookmarks folder in my bar yesterday. Clicking on it showed 3 bookmarks: One labeled as move: https://www.lyricsondemand.com/tvthemes/rawhidelyrics.html One for Google And one for my bank account with log in information all filled in so that you only had to click submit to get into my bank account

I didn't create any of these. What is most disturbing is my bookmark for my bank account log in is first enter username, hit submit, then password is auto-filled in the next screen, hit submit to log in and see account details.

Again, I didn't create any of these!!! How can I see when they were created?

Can I see how they were created?

Anything else?

This is of course very disturbing!

I have changed my log in and password and checked off every notification feature in my online banking privacy area.

Thank you

Shaun

Asked by ShaunTru6 2 months ago

Last reply by cor-el 2 months ago

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Firefox 115.12.0ser for Mac: YouTube video page items transposed

I am using an older MacBook Pro running Mojave 10.14.6, for which the latest Firefox is 115.12.0ser (64-bit). It has always been working like a champ, but a few weeks ago… (read more)

I am using an older MacBook Pro running Mojave 10.14.6, for which the latest Firefox is 115.12.0ser (64-bit). It has always been working like a champ, but a few weeks ago, individual YouTube video pages look very odd. Usually the related recommended videos are along the right edge in one row, and below the default video window is the title, description, and then the comments.

The problem I have is that these two components became transposed, and if the video is displayed as full screen, the page can be pushed upwards to show the title etc got squashed below the video window, with the recommended videos still in a grid below it. I hope the included pictures are sufficient to illustrate the issue.

Another computer, an iMac running El Capitan 10.11.6, and Firefox 78.15.0ser owned by a family member, does not show this odd phenomenon. I must say I am quite intrigued by this, and would greatly appreciate any help my fellow members can offer.

Asked by Seele 3 months ago

Answered by Seele 3 months ago

My history only goes back to January 19, 2023

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of toda… (read more)

I was looking for an item that would be a couple of years back in my history, only to discover that my history now only goes back a year and 3 months… Exactly, as of today, I don't know if that's meaningful. Does anyone have any idea what might've happened, and how I can restore the rest of my history? Thank you!

I'm on a Mac using Mojave, with Firefox version 115.8.

Asked by Lisa Smith 5 months ago

Last reply by TechHorse 3 months ago

Built in print dialog...

Hi, I would like to use my computer's built in print dialog instead of the one that pops up in FireFox. I know there is a button at the bottom of the dialog that allows m… (read more)

Hi, I would like to use my computer's built in print dialog instead of the one that pops up in FireFox. I know there is a button at the bottom of the dialog that allows me to choose my system print dialog, but when it comes up there is no way to view the number of pages like when I print from other apps.

I tried to use some online instructions using about:config, but it doesn't change anything. I would like to know how to turn off the FireFox dialog permanently. It only started happening in the last few FireFox updates.

I am running a 2010 Mac Pro in Mojavé and am using FireFox Version 115.11.0esr (64-bit). Please help. I need to see how many pages I'm about to print so I can decide which ones I want to actually print.

Thank you,

Jeff Hohner

Asked by jjhohner 4 months ago

Last reply by Agent virtuel 3 months ago

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Firefox freezes after VPN status change

Whenever I change my VPN (not Mozilla VPN) status, Firefox will refuse to connect for something like 30 seconds then times out, leaving me with a blank screen. I have wai… (read more)

Whenever I change my VPN (not Mozilla VPN) status, Firefox will refuse to connect for something like 30 seconds then times out, leaving me with a blank screen. I have wait until that interval has passed before I can retry, otherwise it will repeat the freeze. This happens whenever I turn my VPN on/off or switch to a different VPN server. It happens only with Firefox. Chrome and my email client have no problems whatsoever. I think it's some kind of DNS caching problem within Firefox as the problem doesn't happen if I visit a site that I hadn't visited very recently. There's immediate response if I do that. I have DNS over HTTPS and secure DNS turned off in the settings, so it can't be those.

Anyone else have this problem? I wish there was some way to clear Firefox's DNS cache other than having to go into about:networking

Asked by Parallax 10 months ago

Last reply by zeroknight 5 months ago

How to remove item from preferences>Files and App>Applications

I've had a security breach where a Discord user got access to an email account. I'm going through all computers to make sure there is no malware that might be related t… (read more)

I've had a security breach where a Discord user got access to an email account. I'm going through all computers to make sure there is no malware that might be related to discord. I found one item in my download preferences that says "discord' but everything I've tried won't allow me to erase it. Any information on what this might be? and how/if I should erase it? (In fact, I don't know what any of the items are in my content types)

Asked by kateharp8133 5 months ago

Last reply by jscher2000 - Support Volunteer 5 months ago

Shortcuts disappearing

Hi, my shortcuts have all disappeared. I've looked on the browser.newtabpage.pinned and all of my saved websites are listed there. But when I open a new tab they're all b… (read more)

Hi, my shortcuts have all disappeared. I've looked on the browser.newtabpage.pinned and all of my saved websites are listed there. But when I open a new tab they're all blank and I can't seem to add any new shortcuts either. (Also I'm not good with technology so if you do have a suggestion on how I can fix this please tell me exactly where I need to type in a command or whatever because I didn't realise I could do that until just now.) All my bookmarks are still there and obviously it remembers my saved sites so? Thanks :•)

Asked by jemmaa 5 months ago

Last reply by zeroknight 5 months ago

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"Window" drop-down menu missing open windows

Firefox "Window" drop-down menu is missing open windows. This has happened for a few upgrades. If I add a new blank window, the drop-down menu will fully populate, thoug… (read more)

Firefox "Window" drop-down menu is missing open windows. This has happened for a few upgrades. If I add a new blank window, the drop-down menu will fully populate, though if I navigate to any of the other pages, it goes back to being incomplete.

Asked by mr.l 7 months ago

Last reply by mr.l 6 months ago

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synchronize the bookmarks

I have installed the Firefox browser (latest version) on my MacbookPro and on a MacbookAir. How can I synchronize the bookmarks? Is this possible with iCloud? Thank you!!… (read more)

I have installed the Firefox browser (latest version) on my MacbookPro and on a MacbookAir. How can I synchronize the bookmarks? Is this possible with iCloud? Thank you!!!

Asked by f.hoeher 6 months ago

Last reply by jonzn4SUSE 6 months ago

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Why can't Firefox print correctly what Safari can?

I am trying to print specs for a computer (beck & front) at: https://www.dell.com/support/manuals/en-us/xps-8960-desktop/xps-8960-setup-and-specifications/back?guid=… (read more)

I am trying to print specs for a computer (beck & front) at:

https://www.dell.com/support/manuals/en-us/xps-8960-desktop/xps-8960-setup-and-specifications/back?guid=guid-f2dda353-ba5a-44c0-b85f-6bf1b8c70d15&lang=en-us

The print-out with Firefox captures only half on the picture and relevant info. Luckily, Safari prints correctly. I am wondering why can't Firefox do the job so I do not have to go to Safari for printing? This issue is not specific to this website, it happens often in many other cases. Is this being worked on? Thanks.

Asked by Sue 8 months ago

Last reply by Sue 7 months ago

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How to restore multi-account containers?

I use multi-account containers extensively. Unfortunately, my laptop recently broke so I had to pull out my desktop which was in storage. I hadn't used my desktop in a fe… (read more)

I use multi-account containers extensively. Unfortunately, my laptop recently broke so I had to pull out my desktop which was in storage. I hadn't used my desktop in a few years, so I had to update Firefox to make it work.

Then I discovered that the multi-account container feature no longer works. It says it isn't supported in this latest version.

Is there any good way to fix this?

The multi-account container feature was what finally let me switch to the safety and privacy of Firefox. Prior to that, I used Chrome, but the multi-account containers were even better since I didn't have to tie a different account to each container.

It looks like I could roll Firefox back to an earlier version, but that would require creating an entirely new firefox account. It took me a substantial amount of time to get this one set up the way I like. I understand that you all want to protect my data, but frankly I feel like I've been put between a rock and a hard place.

Thank you for any help you are able to provide.

Asked by diamond_d 7 months ago

Last reply by cor-el 7 months ago

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Does Firefox work with the latest version of Sonoma on an iMac?

I have to buy a new iMac, which now comes with Sonoma. Is there a version of Firefox that works without major issues on an iMac with Sonoma or is it better to wait? Than… (read more)

I have to buy a new iMac, which now comes with Sonoma. Is there a version of Firefox that works without major issues on an iMac with Sonoma or is it better to wait? Thanks.

Asked by Sue 8 months ago

Last reply by Sue 8 months ago

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New Empty Window Problem (Mac)

I am using FF 115.7.0 on a Mac. I normally use tabs but when I need a new window, it opens with every one of my bookmarks in a tab. I can open a subject in a new window… (read more)

I am using FF 115.7.0 on a Mac. I normally use tabs but when I need a new window, it opens with every one of my bookmarks in a tab. I can open a subject in a new window from an article in a tab from a different window but I just can't open an empty window without getting all of my bookmarks opened in (many!) separate tabs.

Thanks for any help.

Asked by omniwin 8 months ago

Answered by cor-el 8 months ago

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Issues With Video and Audio Playback

For the longest time (can't pinpoint when it started) I've been having issues with Firefox on desktop (Macbook) playing videos and occasionally audio. Video playback will… (read more)

For the longest time (can't pinpoint when it started) I've been having issues with Firefox on desktop (Macbook) playing videos and occasionally audio. Video playback will be functioning fine, then there seems to be a "trigger"...For ex. I have noticed this is often me trying to play a Twitter video, which won't play normally, and suddenly NO video playback of any kind (and sometimes audio) will work...Youtube, Netflix, you name it.

The only thing that "fixes" the issue (until it pops up again the next time) is quitting Firefox and starting it back up again, usually clearing my cache first for good measure. I have tried disabling all extensions and it has no effect. I have tried playing the video in a private window/incognito—no effect. If I open up Chrome and try to play the same videos I have absolutely no issues.

My Firefox says it is currently up to date, though I am running an older version iOS (Mojave). I have googled and seen many other people having this issue but haven't seen anyone chime in with a fix that actually works. Any ideas?

Asked by Bee M 8 months ago

Last reply by cor-el 8 months ago