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Why does Firefox keep redirecting me to Japanese version of the website? And also change UI languague to Japanese?

Sometimes I need to access outlook, gmail or forum, FF always show the Japanese version. Afterthat, when you click the Account Settings, everything is in Japanese. I did… (read more)

Sometimes I need to access outlook, gmail or forum, FF always show the Japanese version. Afterthat, when you click the Account Settings, everything is in Japanese. I did Help>Troubleshooting>Refresh FF, but it just happens again when I do the login again. This is the first time I use FF. How do I fix this?

Asked by T N 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Firefox updated and all of my browsing history, bookmarks, and passwords are gone (Mac)

This morning I got onto my Mac to find that Firefox was not playing my streaming services (such as Hulu), so I restarted the browser to find that all of my tabs, bookmark… (read more)

This morning I got onto my Mac to find that Firefox was not playing my streaming services (such as Hulu), so I restarted the browser to find that all of my tabs, bookmarks, and passwords were completely gone. I cannot recover them in anyway and this is extremely upsetting as most of it was for my grad school work. If anyone has anyway of helping or recovering this information, I would greatly appreciate any help!

Asked by aledwards227 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Persisting Browser Data after closing browser

Everytime I restart my computer I lose all my bookmarks, extensions, and preferences I had before. I would rather not create a firefox account and sync. Is that the onl… (read more)

Everytime I restart my computer I lose all my bookmarks, extensions, and preferences I had before. I would rather not create a firefox account and sync. Is that the only way to persist this type of data?

Asked by pbgess 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Master password not working on other computer

I'm using two computers. My master password isn't working on the other computer. I tried changing it on the 1st computer (where I'm logged into Firefox); but the change i… (read more)

I'm using two computers. My master password isn't working on the other computer. I tried changing it on the 1st computer (where I'm logged into Firefox); but the change isn't applying to the 2nd computer. Help!

Asked by KT 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Right click to select language not working

I have French and English dictionaries as add-ons to Firefox. I used to be able to right click to select the language I wanted to use as the desired spell checker. That s… (read more)

I have French and English dictionaries as add-ons to Firefox. I used to be able to right click to select the language I wanted to use as the desired spell checker. That seems no longer to be working in Firefox 78.0.2 (64-bit). How can I get this feature to work again?

Asked by ngombay 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Cannot delete bookmarks

I recently transferred all my data from Mac OS Mojave to Mac OS Catalina including bookmarks for Firefox. All is working well except for the fact that I cannot seem to de… (read more)

I recently transferred all my data from Mac OS Mojave to Mac OS Catalina including bookmarks for Firefox. All is working well except for the fact that I cannot seem to delete any transferred bookmarks. I tried exporting all bookmarks and importing them back, but still cannot seem to delete any of the bookmarks. Any help/advice on this is highly appreciated. Thanks.

Asked by june11 2 weeks ago

Answered by cor-el 2 weeks ago

  • Solved

Shopping Cart wouldnt work.

I use a Macbook Pro-High Sierra OSX- using Fire Fox V78.0.2 64 bit. I was at the Epson USA website trying to order ink. I kept putting ink cartridges in the shopping cart… (read more)

I use a Macbook Pro-High Sierra OSX- using Fire Fox V78.0.2 64 bit. I was at the Epson USA website trying to order ink. I kept putting ink cartridges in the shopping cart but nothing happened, shopping cart kept showing empty. This went on for 2 days. I finally emailed Epson, and went through the same thing with them, nothing showed up in the shopping cart, it just wouldnt work. So the Epson guy tells me to use another browser, I bring up Google Chrome and I was able to place my order with no problems. Maybe someone can tell me what happened and how I can fix it. Ive ordered several other things through out today on Fire Fox with no problems, what was happening with the Epson site?

I appreciate any thoughts or ideas any has.

Asked by SunnySkyez 2 weeks ago

Answered by SunnySkyez 2 weeks ago

  • Solved

Restoring lost profile

I replaced the HDD in my iMac, and in the process of copying data and applications back to the new HDD from various backups, my olngtime Firefox profile got lost. I have … (read more)

I replaced the HDD in my iMac, and in the process of copying data and applications back to the new HDD from various backups, my olngtime Firefox profile got lost. I have now retrieved it from what I think is the last computer backup. I can't quite achieve getting my new version of FF (78.0.2) on the new HDD to recognize and use the longtime profile. I really miss my bookmarks and logins/passwords. (No, I didn't have Firefox Sync set before this.) Any suggestions greatly appreciated.

Wes

Asked by wessokolosky 2 weeks ago

Answered by jscher2000 2 weeks ago

  • Solved

exporting bookmarks

I am running Firefox Developer Edition v79 and I cannot for the life of me find a way to export my bookmarks. I have tried all the methods I could find on this support s… (read more)

I am running Firefox Developer Edition v79 and I cannot for the life of me find a way to export my bookmarks.

I have tried all the methods I could find on this support site and it seams to me like exporting bookmarks is no longer an option.

Asked by acacella7 3 weeks ago

Answered by acacella7 3 weeks ago

  • Solved

History

Hi FF Family, I have recently had to uninstall and reinstall firefox and I've had a number of issues. 1) I cannot use the "bookmark all tabs" option anymore. When I have … (read more)

Hi FF Family,

I have recently had to uninstall and reinstall firefox and I've had a number of issues.

1) I cannot use the "bookmark all tabs" option anymore. When I have a certain number of tabs open it stops just short of scrolling all the way down. Leaving the bottom of the bookmarks pop up open with the rest unavabile to reach.

2) It will not save any of my history and yes I have checked the "Remember browsing and download history" and the "Remember search and form history" and it still has not saved my history of any sites.

3) Previously if i had a tab up it would inform me of the website on that tab and take me there if i tried to search that same article, video, etc. For example is I had a tab already open of Kobe Bryant highlights (R.I.P.) then if i tried to type that same video in another tab it would lead me to the tab I already have opened. It currently isn't doing that. (Example Below)

4) In the history tab at the top it show a short history of sites I went to before the reinstall but it won't update for new sites. So there has to be a file somewhere keeping that information. I want to find it.

5)Finally a lot of the issues I've described I haven't found a simple solution for that involves MacBooks. So if anyone has an answer please tell me step by step what I should do in the Mac version.

I use Firefox to do a lot of legal research and I normally have anywhere from 25-50 tabs up from different statutes, cases, articles, etc. I need help so I can effectively research without constantly searching through each tab and never being able to bookmark or save anything.

Thank you.

Asked by va52248715 3 weeks ago

Answered by cor-el 3 weeks ago

  • Locked

identifing networks used

FF is using networks that I cannot identify its usage and appear to be built in. Example FF connects to ec2-34-218-161-109.us-west-2.compute.amazonaws.com Does FF provide… (read more)

FF is using networks that I cannot identify its usage and appear to be built in. Example FF connects to ec2-34-218-161-109.us-west-2.compute.amazonaws.com

Does FF provide a method to identify networks it uses?

Asked by Mace2 3 weeks ago

Last reply by cor-el 3 weeks ago

  • Solved

tabs are superimposed on bookmark folders

Problem began with not being able to open a new tab. I updated to FF 78.0.2. Now I still cannot open a new tab and my tabs are superimposed on my bookmark folders. Clicki… (read more)

Problem began with not being able to open a new tab. I updated to FF 78.0.2.

Now I still cannot open a new tab and my tabs are superimposed on my bookmark folders. Clicking on that menu bar opens a folder, not a tab. FF is unusable.

Also, the three coloured buttons, appear down on the webpage rather than in the menu bar. In order to get them out of there, I have to create a title bar that holds only them and the title of the page I'm on which seems a waste of space. Can I get them on the bar next to the search box?

Image attached.

Thanks for any help. Greatly appreciated.

Asked by annieyoung1001 3 weeks ago

Answered by Wesley Branton 3 weeks ago

  • Solved

Enhanced Tracking Protection Toggle switch

When on a website and turning Enhanced Tracking Protection OFF, there is no toggle switch to turn it back ON. There used to be. Noticed this occurred after version update… (read more)

When on a website and turning Enhanced Tracking Protection OFF, there is no toggle switch to turn it back ON. There used to be. Noticed this occurred after version update from 77 to 78. May be a coincidence? Help appreciated.

Sherry

Asked by slr47 3 weeks ago

Answered by cor-el 3 weeks ago

  • Solved

Typing text into the address field triggers a search, even when the separate search field is enabled and the "address field search" is disabled in preferences

Since one of the last updates (currently using 78.0.2esr on mac), the address field doesn't behave as expected and not as it did before: For example, when I type "wiki.dt… (read more)

Since one of the last updates (currently using 78.0.2esr on mac), the address field doesn't behave as expected and not as it did before: For example, when I type "wiki.dtpd.loc" into the address field, Firefox should open this (local) Webpage. Instead, it triggers a Google search for the term "wiki.dtpd.loc". My Firefox is configured to show separate address and search fields, and NOT to use the address field for search suggestions, so this shouldn't happen.

It is annyoing, 'cause I can't access my local pages without alway prefixing them with http:// or https://

Is there a solution? Is it a bug?

Thanks ;-)

Asked by denzl 3 weeks ago

Answered by cor-el 3 weeks ago