Showing questions tagged: اعرض كل الأسئلة

Firefox keeps losing internet connection but my wifi/internet is fine

A link to my previous thread: https://support.mozilla.org/en-US/questions/1339912 Recap: I was having what I believe were some kind of syncing issues, where none of my pa… (read more)

A link to my previous thread: https://support.mozilla.org/en-US/questions/1339912

Recap: I was having what I believe were some kind of syncing issues, where none of my passwords would autofill, and I couldn't save new login information, and was getting logged out of websites that I would normally be perma-logged in to. At the same time, I have also been having connectivity issues where FF loses connection to my internet for around 5 minutes. Sometimes it would fix itself and other times I'd have to restart FF. Meanwhile, Chrome would run fine in the background so I know it's not my actual wifi but it's specific to FF.

I have tried the FF "refresh" and when that didn't fix it, I tried a full uninstall/reinstall which fixed my syncing/password autofill issues but not my connectivity issues.

Any other ideas? I'm super bummed about this because I've used FF for many years and been so happy with it and have convinced so many friends to jump ship from Chrome over to FF. But I don't have time to keep troubleshooting this and it's looking more and more like I'll have to switch over to Chrome if I want to have a normal workday without frustrations and interruptions.

Asked by sjb 1 week ago

Firefox won't stream/play videos

My Firefox client will not play any embedded videos on any web sites or stream content from sites such as Twitch. Strangely, the only site that will play videos is Youtub… (read more)

My Firefox client will not play any embedded videos on any web sites or stream content from sites such as Twitch. Strangely, the only site that will play videos is Youtube.

I've tried disabling all extensions (I only have two - Ad Block and Better Twitch TV), disabling hardware acceleration, clearing my cache and cookies, and using troubleshooting mode. None of those solve the issue.

Asked by devin1229 6 days ago

Can't add my Qualified certificate for electronic signature in Firefox 89 on Mac Book Pro (Big Sur) with M1 chip

Why can't I install my Qualified certificate for electronic signature in security device (firefox version 89) on Mac Book Pro (Big Sur) with M1 chip. The latest version i… (read more)

Why can't I install my Qualified certificate for electronic signature in security device (firefox version 89) on Mac Book Pro (Big Sur) with M1 chip. The latest version in which I can add a secure device is 82!!! When I try to load Security Device in a higher version, it doesn't work!!!??? I don't have any problems with my Qualified certificate for electronic signature on Mac Book Pro (Big Sur) with Intel chip.

Thanks.

Asked by baremka 6 days ago

Top Sites Default Icons - v89

v89 significantly changed the "Top Sites" default icons. Is there an about:config setting that can be changed to revert to the v88 icons? (Setting browser.proton.enabl… (read more)

v89 significantly changed the "Top Sites" default icons. Is there an about:config setting that can be changed to revert to the v88 icons? (Setting browser.proton.enabled to FALSE had no effect on the default Top Sites Icons.)

BTW, I do not find the new default Top Sites Icons to be an improvement. On the contrary, the bright colors and large letter outlines are overbearing and distracting. I would prefer no icons to the v89 icons. The v88 (and prior) icons were okay. [In general, I found the v89 interface update a step backward from v88.]

Thank you for any assistance in finding a solution.

Asked by dogsmakemelaugh 6 days ago

Firefox Account Deletion

Whenever I try to delete my Firefox Account, it says that my password is incorrect. I've changed my password, copy-pasted it from the password change page and it still sa… (read more)

Whenever I try to delete my Firefox Account, it says that my password is incorrect. I've changed my password, copy-pasted it from the password change page and it still says my password is incorrect. How can I fix this? The password works fine for other Firefox things, just not the account deletion page.

Asked by saathvikgowda2025 6 days ago

no access to photo library

Hi! since the update to Firefox 89.0, when I try to upload a photo to a website from my Mac Photo library, the library shows up empty. It does that with any websites and … (read more)

Hi! since the update to Firefox 89.0, when I try to upload a photo to a website from my Mac Photo library, the library shows up empty. It does that with any websites and on and it does work absolutely fine via Chrome or Safari. Is it something to do with permissions? any advice? Thank you

Asked by delphinekargayan 5 days ago

UI > bookmarks menue? What is Firefox doing?

Don't know where to write it, but I hope some developers of Firefox will read it... After years of UI / UX Design studies Firefox recently "updated" the bookmarks menu ig… (read more)

Don't know where to write it, but I hope some developers of Firefox will read it...

After years of UI / UX Design studies Firefox recently "updated" the bookmarks menu ignoring everything ever established in UI / UX design rules!

1. When you right click on a bookmark you suddenly find the bookmark options split into two segments? Editing bookmarks or creating new one should be in one segment as everything is related to bookmarks.

2. Why is it suddenly called "entfernen" in Germany, as everywhere, in every program, the function is called "löschen"? Such things cause all this annoying obstacles which no one needs when working with a program. Who ever thought this might be a great intervention should take the step back.

Same with folders. 1. When you right click on a bookmark folder you suddenly find the bookmark folder options split into two segments, too? Editing bookmarks or creating new one should be in one segment as everything is related to bookmarks.

2. And again, why is it suddenly called "entfernen" in Germany, as everywhere, in every program, the function is called "löschen"?

Best, hirschferkel

Asked by hirschferkel1 5 days ago

Firefox MacOS external monitor flickering

An issue I am running into with the latest Firefox is that when connected to an external display (4K) the screen starts flickering really bad when scrolling in Firefox fo… (read more)

An issue I am running into with the latest Firefox is that when connected to an external display (4K) the screen starts flickering really bad when scrolling in Firefox for MacOS.

Safari does not, other programs do not, only Firefox!

Anyone having similar issues or knowing a solution? It is really annoying! Thanks in advance!

Asked by Jos149 5 days ago

The look of Bookmark Folders in V89

Just having upgraded to V89.0.1, I won't focus on how more difficult to see the separation of tabs, but instead: All my folders in bookmarks have turned clear and appear … (read more)

Just having upgraded to V89.0.1, I won't focus on how more difficult to see the separation of tabs, but instead: All my folders in bookmarks have turned clear and appear to be the basic default look. Specific sites under each folder, as well as the individual sites not in folders, have kept their (what used to be called) Favicons.

I see no customizing option for this. Can I at least give the top level folder a color, WITHOUT FANCY PROGRAMMING OR EDITING OF DEEP CONFIGURATION FILES, just by menu clicking?

I'll conclude by not asking why the Powers thought to remove such things. To me it makes it HARDER to find my way around Firefox and displayed page.

Asked by ChrisG 5 days ago

Sound crackling on MacBook Pro while Firefox is running.

Hi, I noticed a problem on my MacBook Pro when Firefox is running. When I have 4 tabs opened on a precise streaming website, with the sound disabled on these 4 tabs, and… (read more)

Hi,

I noticed a problem on my MacBook Pro when Firefox is running. When I have 4 tabs opened on a precise streaming website, with the sound disabled on these 4 tabs, and I run other tab (like youtube) or other app (VLC, Music,...) with the sound enabled on it, I can ear some "pop" or "crackle" in the speakers.

I performed the same test with Safari and the problem don't appear.

Motherbaord, and speakers have been replace on my laptop by AppleCare. I think it's a software issue (maybe due to Firefox, maybe to macOs). I contacted Apple to explain my problem and ask them try to reproduce the issue, but they won't do until Mozilla confirm that the issue is not due to Firefox...

I did't find how to contact Firefox support Team, so I posted here...

Regards, Joe

Asked by Joelafrite 5 days ago

Is it possible in Firefox to use mic to type in search bar on mac like I do on iphone?

Like to be able speak words directly into search bar (and secondly into other text alphanumeric fields). Just like I do into iPhone. This would help me greatly since I'm … (read more)

Like to be able speak words directly into search bar (and secondly into other text alphanumeric fields). Just like I do into iPhone. This would help me greatly since I'm not the best speller and I usually speak faster than I can type. I sure it would help others as well.

Thanks

Asked by hladja 5 days ago

Can I make the tab edges show up again, after the edges disappeared in last update?

With today's Firefox update, the edges of the tabs, that allow me to visually distinguish between the multiple tabs that I always have open, disappeared. Now, it is only … (read more)

With today's Firefox update, the edges of the tabs, that allow me to visually distinguish between the multiple tabs that I always have open, disappeared. Now, it is only the font/text that is visible when looking at my browser's multiple tabs. The edges have disappeared, only showing up as a faint shadow when I hover the pointer over a tab. And depending on the name listed on the tab, this makes it very difficult to distinguish one tab from another. This change to the way that Firefox looks is making it difficult for me to maneuver between tabs, and get my work done.

I tried changing colours, as well as the different themes, but in all cases, the edges remain invisible. Attached is a screen image of the different colour/themes, showing that in every case, the edges of the tabs remain invisible.

Is there a way to bring the edges back into view? Thank you in advance for your assistance.

Asked by Rhoda 3 days ago

Mozilla Tracking Content script exception

Hi All, Would like to ask if there is an exception script that we can use to prevent the specific API from being blocked by Enhanced Tracking Protection in private mode o… (read more)

Hi All,

Would like to ask if there is an exception script that we can use to prevent the specific API from being blocked by Enhanced Tracking Protection in private mode of the browser?

Thank you in advance!

Asked by Coco21 3 days ago

On the macbook pro 16 2019, the sound is wheezing

On the macbook pro 16 2019, the sound is wheezing On youtoobe and any other sites. When I use a different browser or any apps everithing is okey. But mozilla have this pr… (read more)

On the macbook pro 16 2019, the sound is wheezing On youtoobe and any other sites. When I use a different browser or any apps everithing is okey. But mozilla have this problem. How can I fix it? Thanks

Asked by shehdh43sgg 3 days ago

Last reply by shehdh43sgg 3 days ago

iMac macOS Big Sur - Firefox 89.0 (64-bit) displays websites like iphone

When browsing on my iMac 27" Retina full width screen views webites as if it's an iPhone. Which is very annoyning fills the window as if it was mobile phone. Sometimes wh… (read more)

When browsing on my iMac 27" Retina full width screen views webites as if it's an iPhone. Which is very annoyning fills the window as if it was mobile phone. Sometimes when doing a supermarket shop it goes big when you move the mouse sideways!

I have a WordPress website using a Divi theme and this is displaying incorrectly. It's fine in Safari!

https://www.reevesdesign.co.uk/


This has only happened since the latest update Firefox 89.0 Weird I have just cleared cache and it views OK.

Still got that annoying big screen when shopping, that you can't get out of.

Anyone else getting these problems on iMac please?

Asked by helen8 3 days ago

New Floating Tab Look

Hello My desktop Firefox (iMac) did an automatic update and now I have the floaty tab redesign and I intensely dislike it. Is there a way to make the tabs look like how t… (read more)

Hello My desktop Firefox (iMac) did an automatic update and now I have the floaty tab redesign and I intensely dislike it. Is there a way to make the tabs look like how they did before? I am so unhappy. It's ugly and I can't tell the tabs apart very well (they have no dividing graphics). I am this close ---><--- to Time Machining myself back to the previous Firefox version. Help? Thanks Elizabeth

Asked by realityminus3 6 days ago

Last reply by realityminus3 3 days ago

Unexpected full zoom

Since allowing an auto download of version 89.0.1 a few days ago my screen will frequently go to full zoom unexpectedly. I'm using an Apple magic mouse on my imac. Any … (read more)

Since allowing an auto download of version 89.0.1 a few days ago my screen will frequently go to full zoom unexpectedly. I'm using an Apple magic mouse on my imac. Any idea why? Can I easily revert to the previous version of Firefox?

Asked by tjpettinger 2 days ago

2FA Encrypted account forgotten password

I started a Authy 2FA account. I forgot my backup password so can't access the token. Authy said i should request that you delete the 2FA from my account. Can you please … (read more)

I started a Authy 2FA account. I forgot my backup password so can't access the token. Authy said i should request that you delete the 2FA from my account. Can you please delete. or can you point me in direction of where i need to go to resolve it as i can't find a contact form or email anywhere Thank you

Asked by PsYAuM 3 days ago

Last reply by PsYAuM 2 days ago