Showing questions tagged: اعرض كل الأسئلة
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I accidentally updated to firefox for aol and want to remove it and return to the plain old firefox.

I was having trouble with AOL and clicked the AOL specific update for Firefox. Now I have the AOL version of Firefox. I do not want this version of Firefox but I don't … (read more)

I was having trouble with AOL and clicked the AOL specific update for Firefox. Now I have the AOL version of Firefox. I do not want this version of Firefox but I don't know how to restore the previous version without losing all of my stored data, i.e. bookmarks. My biggest problem with this version is that every time I open a new tab the AOL homepage appears. I have changed my default homepage back to google but AOL still opens with every new tab. Any help is greatly appreciated.

Asked by rainbower 7 years ago

Last reply by Wesley Branton 7 years ago

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Since version 36 upgrades, crash reporter comes up each time when asked to restart after getting newer updates while in version 36.

These problems started when upgraded to version 36. Each time there were newer upgrades while still in version 36, for example; when I check for a newer version in Help/A… (read more)

These problems started when upgraded to version 36. Each time there were newer upgrades while still in version 36, for example; when I check for a newer version in Help/About/check for updates, there have been 4 sub-upgrades 36.0.1, 36.0.2, 36.0.3, 36.0.4.

When I was asked to restart after it downloaded the upgrades, it closes my browser and then about 30 seconds later, the crash reporter comes up. This never happened before and is getting to be a concern at this point.

Asked by fredfletcher 6 years ago

Last reply by the-edmeister 6 years ago

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firefox keeps getting eaten by my computer

I download and install firefox, I use it, I turn off computer. I come back hours later I cannot use icon to launch firefox it no longer works....what is happening? How c… (read more)

I download and install firefox, I use it, I turn off computer. I come back hours later I cannot use icon to launch firefox it no longer works....what is happening? How can I fix it?

Asked by firefoxjmk 6 years ago

Last reply by firefoxjmk 6 years ago

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After unistalling and installing new Java 8, can´t aktivate the plug-in needed

Have tried both installing Java 8, unistalling it and a version of Java 7 uppd. 67 that doesn´t seem to exist, but still is there... I´ve tried restarting my computer, a… (read more)

Have tried both installing Java 8, unistalling it and a version of Java 7 uppd. 67 that doesn´t seem to exist, but still is there... I´ve tried restarting my computer, activating plug in for Java 8, but I still get the message that I Need a plug-in to be able to show content.

Asked by Anniina 6 years ago

Last reply by Anniina 6 years ago

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Downloaded Firefox, had issues, deleted everything, now nothing is working!

We downloaded Firefox without reading all of the fine print. Got impatient and clicked through everything without reading what was being installed. Once the download an… (read more)

We downloaded Firefox without reading all of the fine print. Got impatient and clicked through everything without reading what was being installed. Once the download and install was complete, we had issues with many other things on our computer and it wasn't working properly. We deleted everything that we thought was installed with the download of Firefox. Now we are unable to access the internet via Chrome or IE. We know that our connection is working because other devices are able to connect. I have tried a few things to get this problem fixed, but not sure what else to do. I am afraid that he deleted something important when he was trying to fix the problem!

Asked by spennerr 5 years ago

Answered by spennerr 5 years ago

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I have trouble installing the Yahoo toolbar and roboform in firefox. I keep getting a message saying the software is corrupt.

I am unable to install the yahoo toolbar and roboform. I used to have those before no problem. I have since got a message telling me that they are not supported on Fire… (read more)

I am unable to install the yahoo toolbar and roboform. I used to have those before no problem. I have since got a message telling me that they are not supported on Firefox. I tried to uninstall and reinstall firefox but when I try to install either roboform or the Yahoo toolbar I get a message telling me that the software is corrupt and will not install.

Asked by pubspy 5 years ago

Answered by FredMcD 5 years ago

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How to complete Firefox 38.0.1? It always re-installs automatically.

Hi, After I un-install Firefox 38.0.1, it will automatically re-install again. I've remove Firefox folder in Program Files and AppData. OS: Windows 7, 64bit Thank you. … (read more)

Hi,

After I un-install Firefox 38.0.1, it will automatically re-install again. I've remove Firefox folder in Program Files and AppData. OS: Windows 7, 64bit

Thank you.

Asked by nijawang 5 years ago

Answered by nijawang 5 years ago

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Firefox & Thunderbird installed on D drive which died. Reinstallation on C drive - 'profile cant be found', both programs

I had Firefox and Thunderbird installed the D drive. The D drive died. I try to reinstall on the C drive and it installs but when run says that the profile is not availab… (read more)

I had Firefox and Thunderbird installed the D drive. The D drive died. I try to reinstall on the C drive and it installs but when run says that the profile is not available (same for both programs). I have deleted all reference to mozilla in user>appdata and the same happens. Tried running "firefox -p", with the same resulting message. Back to Opera?

Asked by gary-a 4 years ago

Last reply by user1378671 4 years ago

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I need Mozilla 33.1.1 to work with Java 7u67 for my organization's core applications

We'll soon be using a core program in are organization that works better on Firefox than in IE. However, We are at a point where Java 7u67 is the supported version of J… (read more)

We'll soon be using a core program in are organization that works better on Firefox than in IE. However, We are at a point where Java 7u67 is the supported version of Java. Having installed Mozilla Firefox v.33.1.1 I find that it is rejecting Java 7u67 for security reasons. Is there a way to allow the use of 7.67 with our core application?

Asked by Dave Larson 6 years ago

Last reply by cor-el 6 years ago

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My bookmarks are gone and the automatic backup says "Unable to process the backup file"

Additionally, I cannot create new bookmarks, nor is a history created (or my old history shown) when I navigate to pages. I have the .jsonlz4 file that I want to use as t… (read more)

Additionally, I cannot create new bookmarks, nor is a history created (or my old history shown) when I navigate to pages. I have the .jsonlz4 file that I want to use as the backup (as per several other answered questions), but I cannot figure out how to solve this problem. Please help.

Asked by aril32 6 years ago

Last reply by cor-el 6 years ago

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How to install add-ons from URL?

I try to install add-on for Firefox through Windows Registry entry. In this article: "https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/WebExtensions/Distribution_… (read more)

I try to install add-on for Firefox through Windows Registry entry. In this article: "https://developer.mozilla.org/en-US/docs/Mozilla/Add-ons/WebExtensions/Distribution_options/Add-ons_in_the_enterprise" - described that I should specify the location of the xpi-file. For exemple, instal "uBlock Origin" by CMD script:

reg add HKLM\SOFTWARE\Mozilla\Firefox\Extensions /v uBlock0@raymondhill.net /d D:\Download\ublock_origin-1.18.6-an+fx.xpi

If I want instal add-on from URL? I try do this by CMD script:

reg add HKLM\SOFTWARE\Mozilla\Firefox\Extensions /v uBlock0@raymondhill.net /d https://addons.mozilla.org/firefox/downloads/file/1709472/ublock_origin-1.18.6-an+fx.xpi

But, nothing work! Is it possible to install add-on by downloading xpi-file from URL (AMO domain)?

Asked by yandreja 2 years ago

Last reply by yandreja 2 years ago

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windows 19 OS, firefox not there after PC startup

Long term ff user, booted PC and firefox was gone, not able to open from desktop icon. Attempted re-install from mozilla.org, never got past entering email on Download pa… (read more)

Long term ff user, booted PC and firefox was gone, not able to open from desktop icon. Attempted re-install from mozilla.org, never got past entering email on Download page!!!!

Asked by sixbells56 2 years ago

Last reply by cor-el 2 years ago

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When upgraded Firefox lost all my bookmarks. How to get back

Today I upgraded my Firefox to the new version.... of course I lost all the "Theme", display style etc. etc. ... most of all I even lost the bookmarks. Now that is very … (read more)

Today I upgraded my Firefox to the new version.... of course I lost all the "Theme", display style etc. etc. ... most of all I even lost the bookmarks. Now that is very inconvenient and time consuming to re do . Maybe some bookmarks needed some input which I may not have available now...

So is it possible to get those back....

Thanks Anil

Asked by anildhawan 5 years ago

Last reply by FredMcD 5 years ago

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How do I stop intrusive Firefox, "Software Update" Unable to Update message from popping up in the middle of my screen when I'm working or watching videos?

When I'm working or watching videos on YouTube, for example, I keep getting this damn popup. "A recommended security and stability update is available, but you do not hav… (read more)

When I'm working or watching videos on YouTube, for example, I keep getting this damn popup. "A recommended security and stability update is available, but you do not have the system permissions required to install it. Please contact your system administrator, or try again from an account that has permission to install software on this computer. You can always get the latest version at; https://www.mozilla.org/firefox/". I'm using a user account, not the Administrator account. I'm fed up with these popups appearing in the middle of my screen when in the middle of work or trying to relax when I'm watching a video. Such popups are supposed to go to desktop not in my face when I'm in the middle of something. How do I stop it?

Asked by JOHN_DUH 4 years ago

Last reply by Shadow110 3 years ago

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Debian Stretch 64 bit AMD I cannot download Firefox version 62.0.2

First of all, I am not qualified to use Linux, although I have been running it for several years with mixed success. I recently installed Firefox version 62.0, which is … (read more)

First of all, I am not qualified to use Linux, although I have been running it for several years with mixed success. I recently installed Firefox version 62.0, which is not great, although it is much better than Debian's Firefox ESR.

I used some special method which turned up on a DuckDuckGo search. As a preliminary step, it had me install something called Snap. The whole installation process was simple, virtually automatic. However, since Sept 21, I have been receiving notices that Firefox is unable to download version 62.0.2. I have also been unable to download v. 62.0.2 manually.

I used the "locate" command which indicates that several Firefox files are in directories such as "/var/lib/snapd/desktop/applications/firefox_firefox.desktop," among others. I suppose that Firefox is looking for a certain file in a directory, which is in one of these snap or snapd directories.

I am reluctant to attempt to uninstall ver.62.0, and then attempt to install ver.62.0.2. I believe I could download and install the ver.62.0.2 tarball, if I knew what directory to download it to. Can you tell me what the name of that directory? If so, I might be able to find that directory in the snap or snapd directories that I have.

Thank you for your courtesy and patience in assisting with this matter.

Asked by Box_Elder 2 years ago

Last reply by Box_Elder 2 years ago

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cannot install [any] addon - for this instance though, it is UBlock Origin I require

Search for the addon on mozilla addons. Locate UBlock Origin and click install. The popup is displayed to 'accept' permissions. Click accept and nothing happens. In t… (read more)

Search for the addon on mozilla addons.

Locate UBlock Origin and click install. The popup is displayed to 'accept' permissions. Click accept and nothing happens. In the addons 'extensions' tab, the ublock entry row shows, but it never starts to download (and therefore never installs).

Tried to do it by saving the xpi to local and installing from there, but exactly same thing occurs.

Firefox 60.x ESR on Linux (slackware).

Is there anything else I might try please ?

Asked by psychicwarrior 2 years ago

Last reply by FredMcD 2 years ago

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I want to play a game called Tanki online on mozilla however when i go on it tells me to download adobe flash player, i go on the game and it says same thing

I want to play a game called tanki online on Mozilla but when i try and enter the game its says that i need adobe flash player 10.0.22.87 or higher. it shows a link that … (read more)

I want to play a game called tanki online on Mozilla but when i try and enter the game its says that i need adobe flash player 10.0.22.87 or higher. it shows a link that directs me to the download and i download without a problem, then when i go back on it, it says the same thing that i have to download it again. I have tried restarting my device. The first timeni tried downloading it and playing the game it worked but then 2 days later it said that i have to download. i hope you can help. thanks

Asked by al2016 5 years ago

Last reply by FredMcD 5 years ago