Showing questions tagged: اعرض كل الأسئلة

Firefox hangs with some websites

Firefox hangs scrolling the newest models on Printables (https://www.printables.com/model?o=newest). The problems starts occuring several "pages" down the endless list. W… (read more)

Firefox hangs scrolling the newest models on Printables (https://www.printables.com/model?o=newest). The problems starts occuring several "pages" down the endless list. While scrolling I open interesting models with shift+click. At first opening models starts taking several seconds and some time later I can't scroll further down. Firefox shows a notification: "This page slows down Firefox".

YouTube videos won't start playing (again after opening with shift+click). Sometimes I can get them to start by clicking several points on the timeline and sliding back to the beginning. At first everything is fine, but after several videos the problem starts.

Google Chrome doesn't show this behaviour, but I would rather stay with Firefox.

Asked by yveske 1 day ago

Last reply by willjoe24421 1 day ago

When I try to load gmail, since a recent update in July 2022, all that is rendered is a blank screen on Firefox.

Starting in July 2022, when I launch gmail at the usual url https://mail.google.com/mail/u/0/#inbox, My Gmail is a blank screen on Firefox. I cleared my cookies and … (read more)

Starting in July 2022, when I launch gmail at the usual url https://mail.google.com/mail/u/0/#inbox, My Gmail is a blank screen on Firefox. I cleared my cookies and always ensure I am using the latest update for Firefox. I tried disabling addons, clearing cookies, etc . Now, in order to access gmail, I have to use alternative browsers. Does anyone know if there is a current BUGZILLA issue opened for this problem (I looked earlier and could not workarounds or bug fixes for this - but, may have missed it in my search?) I noticed other reports of this issue from other Firefox users as well.

Asked by dcottle 1 day ago

Last reply by dcottle 1 day ago

Firefox 103.0 and 102.0 on Ubuntu 18.02 both break netflix playback. None of the previous workarounds appear to resolve the issue

Ever since the update to Firefox 102 and continuing in 103, Netflix gives a F7701-1003 when attempting playback, naturally playback works fine(as it always does every tim… (read more)

Ever since the update to Firefox 102 and continuing in 103, Netflix gives a F7701-1003 when attempting playback, naturally playback works fine(as it always does every time FF does this with each new release) in Chrome and Brave. All previous suggested work arounds do not resolve this issue.

Since no one answered this question the last 5 times people had to ask similar questions I will repeat this basic question.

Does Mozilla not test their updates prior to release?

Asked by nedj10 1 day ago

Facebook Video call error

Hi, I would just like to ask for support regarding an error I recieve when I try to do video call on facebook over your browser. I have attached a copy of the error. I h… (read more)

Hi,

I would just like to ask for support regarding an error I recieve when I try to do video call on facebook over your browser. I have attached a copy of the error.

I have restarted both firefox and my laptop as well as ensured the camera and microphone are allowed for facebook but the error still persists.

This does not happen with the other browsers btw.

Hoping for a response on the matter.

Asked by chestersy.0315 4 days ago

Last reply by Joshua Xiong 1 day ago

Screen Refresh

Your advise to hold the F5 button and left click the screen refresh is not a fix to the fact that Firefox will not refresh itself most of the time on my Windows 10/64 mac… (read more)

Your advise to hold the F5 button and left click the screen refresh is not a fix to the fact that Firefox will not refresh itself most of the time on my Windows 10/64 machine. Chrome and Edge do not have this problem on my machine, and I prefer Firefox so I wish you'd fix the issue instead of offering workarounds.

Thank you,

Nick Langdon, Sacramento

Asked by nlangdon 2 days ago

Last reply by cor-el 1 day ago

uBlock Origin on msn.com

uBlock Origin has stopped working on msn.com and I have tried everything I can think of to get it to work. It works on other websites but not on msn.com. When I try to … (read more)

uBlock Origin has stopped working on msn.com and I have tried everything I can think of to get it to work. It works on other websites but not on msn.com. When I try to use the element picker or element zapper, the entire page is selected when I hover.

I'm a novice using Firefox (up-to-date and also the latest version of uBlock Origin. uBO does work on other websites. Trying to report the problem on GitHub has not helped.

I'm on a Win 10 Pro 64 bit PC.

Thank you!

Asked by Harster 2 days ago

Firefox takes a very long time to "become functional" and is slow/not responding

I reasonably (i.e. with evidence) suspect that my mid-2010 17" MacBook Pro computer has extremely bad malware (firmware infection or hardware trojan) on it. It may be irr… (read more)

I reasonably (i.e. with evidence) suspect that my mid-2010 17" MacBook Pro computer has extremely bad malware (firmware infection or hardware trojan) on it. It may be irrelevant, or it may not be. At some point in the past, I managed to find malware associated with my installation of Firefox through VirusTotal and a free program that is integrated with VirusTotal. I should be able to provide the allegedly infected files if needed.

It takes my version of Firefox up to at most about an hour and a half to "warm up" and become functional after starting. I have an add-in which doesn't fully "load up" during the "non-functionality time." The symptom in Firefox itself is that a new tab will be blank. Once I am able to create a new tab and it shows the shortcuts then I know that the browser is functional. I say functional, but the pages load slower than they probably should and very frequently the application doesn't respond and has the spinning beach ball.

Sometimes I get error messages that there is a problem with the connection. A ping in Terminal doesn't show any issue with my connection as far as the operating system is concerned. Gmail frequently has connectivity issues. The slowness of website loading itself appears to be an issue with the infected operating system. At least I have issues with Safari slow web page loading.

Asked by skweiler 2 days ago

Certain videos stop playing/cant be played

Starting recently my FF(v102 &103) is not able to play certain videos anymore. The space for the video is on the page as are the control elements, play/pause, quality… (read more)

Starting recently my FF(v102 &103) is not able to play certain videos anymore. The space for the video is on the page as are the control elements, play/pause, quality, volume, etc, all fully functional. Just the video isn't starting. They do for a while after a restart but inevitably will stop doing so after an hour of use. I havn't been able to figure out what destroys the capability to play videos, but I narrowed it down to certain types. As far as I can tell its MP4 videos in general while on Youtube its AVC1 videos that are not playing. VP9s and ogvs work fine even after the video capability of the browser has been lost. I'Ve check in about:conifg and everything is set to true in terms of media.*

Asked by michkov 1 week ago

Last reply by michkov 2 days ago

Complete hang when accessing the World of Tanks website

When you visit a specific page on the site from the theme, after a few seconds, the computer freezes completely. Such that even the mouse stops moving. I checked several … (read more)

When you visit a specific page on the site from the theme, after a few seconds, the computer freezes completely. Such that even the mouse stops moving. I checked several times - the problem is connected precisely with Firefox and with this page and nothing else. On the third hang, the firefox.exe file was even deleted and I reinstalled it with the transfer of the profile. Closing this page until it has time to boot has solved the problem of computer freezing. Is this observed in everyone? https://worldoftanks.ru/ru/news/special-offers/wot-12th-anniversary/

Asked by chimmag 5 days ago

Last reply by chimmag 2 days ago

firefox using 80% of memory

recently can't do much of anything cause firefox is using greater than 80% of my memory, why? I switched to firefox from chrome but it seems firefox tends to use much mo… (read more)

recently can't do much of anything cause firefox is using greater than 80% of my memory, why? I switched to firefox from chrome but it seems firefox tends to use much more memory....disappointed as I like the functionality

Asked by katinfoco 2 days ago

Last reply by RobertJ 2 days ago

Unable to access many sites, which I could previously

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to … (read more)

Until recently my browser accessed all the sites I have used for years and now I cannot access them. As an example the message I receive is "You don't have permission to access "http://booking.jetstar.com/au/en/booking/select-flights" on this server".

Reference #18.62052017.1660274157.1f6107dd Other sites like my banking site I can access freely on Edge but cannot on Firefox. No error message in that case, just says error try again. All this started after I loaded Norton. I have had them look at the system, and they have, but also point out that it is not them as I can access the site from Edge. I have looked at the help page and their are thousands of people with the same query but no fixes! As a long term supporter of Firefox I am disappointed that I now have to use Edge to do most of my business. HELP

Asked by arf112 5 days ago

Last reply by jscher2000 - Support Volunteer 2 days ago

Firefox has become slow to open tabs - please see details

I can really use some help. Odd Firefox behavior. Been using Firefox forever. And the same way every day. Same way. Have a working group of 88 sites I open after starting… (read more)

I can really use some help. Odd Firefox behavior.

Been using Firefox forever. And the same way every day. Same way. Have a working group of 88 sites I open after starting Firefox. Usually takes 2-3 minutes tops for all to be readied. Now taking 10-12 minutes or more. Just last few days.

I have three versions of Firefox. Right now main is 91.12 ESR which updated a few days ago. Also 91 ESR portable and 102.1 ESR Portable. All act the same. All used the same profile, copied from one to another.

Things do change so I see that my ESET antivirus updated and could be it. Turning ESET off temporarily made no difference.

Opening the session does use 100% CPU, but that is not new. Always has pegged. Comes down to normal when all opened. Single sites open as expected. And after all sites opened, FF acts as it always did with no issues. Its just loading all the tabs that is the issue.

ODD Note: If I open the 91 ESR profile, then Startup Cache folder, clear the cache from about: Support, it does not delete the files. Yet that IS the profile being used. On at least one of the portables, that works as expected. If I delete the Startup cache files and open FF 91 ESR, it does not rebuild them. Makes me think it is using a different profile, but I am sure it is not.

I cannot try Safe Mode as the Session Manager would not be there to open the saved session. I may try turning off some Add-ons to see if a conflict, maybe with something added or updated recently.

Connection speeds have not changed and are above 400 Down and 150 Up.

As mentioned, this has worked for years. Sometimes with as many as 120 tabs. So it has to be a recent change.

I do have changes made to about:config but no idea where to try to make changes there to sleuth this issue. Happy to post the changed items, though long list.

Can anyone help at all? Anything more I can tell you?

Windows 10 latest build.

Asked by in4m8n 4 days ago

Last reply by in4m8n 2 days ago

Browser Completely Unresponsive

Recently Firefox started "crashing." It would be running just fine, and then websites would just stop loading. If I clicked a link or searched for something, it would be … (read more)

Recently Firefox started "crashing." It would be running just fine, and then websites would just stop loading. If I clicked a link or searched for something, it would be stuck loading until I restarted Firefox. I tried restarting my computer as well, but that didn't work either, as the issue just came back within a few hours.

Sooo I went to google to search for answers. I got to a forum (https://support.mozilla.org/en-US/questions/881250) that seemed promising, and edited my network.http.max-connections value from 900 to 48, as the chosen answer suggested. I figured if it didn't work, I could always just change it back.

How wrong I was.

Not only did it not work, it prevented me from doing anything. Now when I open Firefox, nothing loads. I can see the toolbar, search bar, and my bookmarks, but the actual screen is blank. No widgets with my frequently visited sites and some news stories, no homepage, just blankness. When I enter a url or do a random search or even try to open about:config, nothing happens. It doesn't even show a loading icon.

I attempted to refresh Firefox, but it got stuck in the loading stage, which I attributed to my already breaking it somehow. So I uninstalled and reinstalled Firefox. But no dice. It's still entirely unresponsive.

Any help would be appreciated. Please keep in mind I'm largely computer illiterate!

Asked by hanentr 4 days ago

Last reply by hanentr 2 days ago

Issues with Yahoo Mail tab CLOSING after download

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closin… (read more)

Since the most current Firefox update in June 2022, when in Yahoo Mail and downloading an attachment, as the download complete, the Yahoo Mail tab is automatically closing, requiring I to go to 'History', then 'Recently Closed' tabs to re-open it. This happens Every.Single.Time I download photos and scanned docs from email. Again, this has never happened before - only with the recent Firefox update. I have 2021 a MacBook Pro.

Asked by dawnpdavis 1 month ago

Last reply by nof_j 2 days ago

Facebook Messenger will not load. Firefox was updated to 103.0.2 (64-bit) on August 9, 2022. Loads and works properly in Chrome

Facebook Messenger will not load. Firefox was updated to 103.0.2 (64-bit) on August 9, 2022. Was working prior to that update. Loads and works properly in Chrome. Have cl… (read more)

Facebook Messenger will not load. Firefox was updated to 103.0.2 (64-bit) on August 9, 2022. Was working prior to that update. Loads and works properly in Chrome. Have cleared cookies and cache.

Asked by rsnell1 2 days ago

Cannot login to spectrum

Hi, I have a laptop with windows 10 on it latest version of I was up-to-date and I have the latest version of Firefox and streaming like Netflix and Amazon and I will wor… (read more)

Hi, I have a laptop with windows 10 on it latest version of I was up-to-date and I have the latest version of Firefox and streaming like Netflix and Amazon and I will work fine no problem at all but something happened to my ability to log into spectrum it’s a TV thing that I use and I try to login with my credentials and it just recycles there’s no error message nothing I’ve tried pretty much everything clear cookies for the suicides and I’m stuck any suggestions possible I’ll try to include a video thank you. I try to attach a video but it doesn’t work sorry

Asked by gcohen6 3 days ago

Last reply by RobertJ 2 days ago