Showing questions tagged: اعرض كل الأسئلة
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Firefox no longer asks whether to open or save files.

Until about a month ago, every time I clicked on a download link to save a file, Firefox asked whether I want to save the file to my downloads folder, or to just open it,… (read more)

Until about a month ago, every time I clicked on a download link to save a file, Firefox asked whether I want to save the file to my downloads folder, or to just open it, which would save it to a folder in my temp folder that would be deleted when I close Firefox.

Now, out of nowhere, it doesn't ask the question anymore, it automatically assumes I want to save it to a folder (instead of "opening" it).

Before anyone tells me to go to Settings -> General -> Applications, and set the file types to "Always ask", I have tried, and there are two problems with it:

  • There are only a few file types in that list. While I can set Firefox to ask when downloading those types of files, anything else (like text files or MP3 files) is saved to the downloads folder without asking. I want it to ask what to do with any file, not just the specific file types in that list.
  • Even for the file types that are available in the list, if I choose to open a file instead of downloading, it is still saved to my downloads folder instead of the temp folder, and is not deleted after I close Firefox.

Also, I'm using Manjaro Linux with KDE, and I also have the Plasma Integration extension installed on Firefox.

Asked by cs127.pr 6 months ago

Last reply by Terry 6 months ago

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PDFs opened using, Windows Default application, Always Ask, fails to occur

The behavior of FireFox saving PDF files has changed. I am using WIN10, FireFox 98.0.1 and have it setup to use windows default application and always ask where to save … (read more)

The behavior of FireFox saving PDF files has changed. I am using WIN10, FireFox 98.0.1 and have it setup to use windows default application and always ask where to save for PDFs.

BEFORE the problem: The PDF opens in Acrobat Pro IX. After clicking save I would be asked, where to save. I select the location to save the PDF. Then after this, subsequent PDFs downloaded would be saved to the last saved location. This process would repeat for a new website PDF load and save. This is the behavior I want now.

NOW with the problem: The PDF opens in Acrobat Pro IX. 1. Immediately, after a reboot, the save icon on Adobe is grayed out. I select save as and point to the desired directory. 2. For any subsequent PDF opened, the Adobe save icon is available. Files are saved to the desktop.

Please note I believe I once did get a popup asking where to save and I know I selected desktop.  Since that selection I am no longer asked where to save.

Please note I have looked and tried some of the suggestions at: https://support.mozilla.org/en-US/kb/cant-download-or-save-files#w_choose-a-different-download-folder

but some of this advice needs to be updated for the new FireFox version--ex no JSON file is found at the file location covered in the advice.

I believe this issue started after the last FireFox update. Please help me restore behavior listed above under “BEFORE the problem”. Thanks.

Asked by omega8 6 months ago

Last reply by maxthewildcat 2 months ago

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How do I get LIBREOFFICE to work in FF? D/L went fine. It's an AFTER D/L ERROR: requires a 64-bit Java runtime environment (JRE) to perform this task. Please install a JRE. FF won't work with JAVA though. Can't find workaround add-on.

LibreOffice error: LibreOffice requires a 64-bit Java runtime environment (JRE) to perform this task. Please install a JRE and restart LibreOffice. https://hub.libreoff… (read more)

LibreOffice error: LibreOffice requires a 64-bit Java runtime environment (JRE) to perform this task. Please install a JRE and restart LibreOffice. https://hub.libreoffice.org/InstallJava/?LOlocale=en-US

I found nothing in FF extensions add-ons to facilitate this program/app. FF won't work with JAVA files but they provided no alternative. LibreOffice is the only free Office-like program/app. that is currently up and working today that I can find on any list I've pulled via browser on the first page or two.

It is so confusing to go to Edge or Chrome to use it - and hard to move things from FF over to Edge to get to LibreOffice - can't follow what I'm doing that way. I want to use FF. I feel safer there.

I don't trust downloading from random sites. Bait and switch for files. Malware. If there are is a trust-worthing d/l workaround pls tell me. I;m not up on them - not in the loop.

I need assistive technology really - this is just a start for me to get organized. You can give me advise on what keeps you swift and organized if you can too. Appreciate that much too. Thanks for any help.

Asked by islander1 6 months ago

Last reply by Dropa 6 months ago

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Time Zones

I moved my computer from NM (Mountain Time) to VA (Eastern Time). Windows has reset to ET. The computer is ET, but anything in Firefox is two hours off. My incoming em… (read more)

I moved my computer from NM (Mountain Time) to VA (Eastern Time). Windows has reset to ET. The computer is ET, but anything in Firefox is two hours off. My incoming emails (outlook.com) are all timestamped two hours earlier than reality. Items in website (Google) calendars all disappear two hours early, though I have reset my Google calendar to ET. How can I reset Firefox to my current time zone?

Asked by Evelyn Henson 6 months ago

Last reply by Dropa 6 months ago

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Firefox not loading some web pages

Firefox 98.0.1 will not load some web pages that other browsers will. I get a message about Network Protocol Error with the option to "Try Again" which hasn't worked. I'v… (read more)

Firefox 98.0.1 will not load some web pages that other browsers will. I get a message about Network Protocol Error with the option to "Try Again" which hasn't worked. I've tried many of the fixes suggested here but nothing changes. If I copy the link Firefox won't open and paste it in Brave or Opera the link loads fine. I don't want to quit Firefox but I can't spend time every day trying to fix it either.

Asked by jkmcg 6 months ago

Last reply by dom1941 3 months ago

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Firefox "remembering" deleted history and logins

Hi there, I'm hoping someone can help with this. I recently signed into a shared computer with my personal Firefox account, and it automatically imported all my history, … (read more)

Hi there, I'm hoping someone can help with this. I recently signed into a shared computer with my personal Firefox account, and it automatically imported all my history, my browser extensions, and bookmarks, including personal/secure information that I wouldn't want on a shared computer. I tried signing out and deleting the sites and login information, even going so far as to completely delete all of my browsing history and cookies and signing in with another account, but all the supposedly deleted history and logins and extensions were then transferred to this second account. I have deleted all my data, even uninstalled and reinstalled Firefox, and all the data from my personal account keeps haunting me as suggestions when I type in the task bar or suggested usernames when I log in to websites. How can I actually delete this information so it's not on a shared computer? Thank you!

Asked by uefhkl 6 months ago

Last reply by cor-el 6 months ago

  • المُؤرشفة

Unable to Log into Netflix with Firefox

So, recently I cleared my history and cookies in Firefox. After doing this I am unable to log into Netflix with Firefox. It tells me that my password is incorrect. I can … (read more)

So, recently I cleared my history and cookies in Firefox. After doing this I am unable to log into Netflix with Firefox. It tells me that my password is incorrect. I can log into Netflix with Chrome and Safari. I even updated my Netflix password. Any suggestions?

Asked by ga57burden 6 months ago

Last reply by TechHorse 6 months ago

  • المُؤرشفة

Basic website issue with pink borders and a pink bar on side of page blocking wording and text

Basic website issue --showing tons of pink borders all the time and such also showing a pink inch bar on left side of websites--almost all of them for the past week or so… (read more)

Basic website issue --showing tons of pink borders all the time and such also showing a pink inch bar on left side of websites--almost all of them for the past week or so I have not changed any settings and this is on both my laptop/desktops.

Asked by Raymond 6 months ago

Last reply by Paul 6 months ago

  • المُؤرشفة

Stop Files From Downloading Automatically

In the past week or so something seems to have changed with Firefox whereby any time I go to open a file Firefox is first saving the file to the Downloads folder on my co… (read more)

In the past week or so something seems to have changed with Firefox whereby any time I go to open a file Firefox is first saving the file to the Downloads folder on my computer before opening. This never used to happen before as I was always given the option to just open the file or save it.

I have tried adjusting the settings and I have got Firefox to ask about opening the files, but it is still saving them to the Downloads folder automatically.

Can someone help with what changed and how I can revert it back to the how it performed a few weeks ago?

Asked by adam.n.wachter 6 months ago

Last reply by Terry 6 months ago

  • المُؤرشفة

UPS tracking after installing their My Choice won't work in FF

I was tracking a package on the UPS website. I decided to sign up for their My Choice program. After I did that I could no longer track packages I just get the error "We … (read more)

I was tracking a package on the UPS website. I decided to sign up for their My Choice program. After I did that I could no longer track packages I just get the error "We are unable to complete your tracking request at this time. Please try again later.". I contacted them, UPS, and they had me try several things and the only one that would work is to use Chrome. Fire Fox will work if I use a private window. Whew do I go to fix this?

Asked by steam643 6 months ago

Last reply by Snowmaniac80 3 months ago

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f secure problem

For Protection I use Ziggo safe online=F-Secure is geblokkeerd voor uw bescherming. For years no problems but today I got the message that Mozilla is blocked. It says: Th… (read more)

For Protection I use Ziggo safe online=F-Secure is geblokkeerd voor uw bescherming. For years no problems but today I got the message that Mozilla is blocked. It says:

This add-on violates Mozilla’s add-policy

This add-on violates Mozilla's add-on policies by executing remote code and insufficient user data handling and protections.

I have tried to start up the protection again but that does not work

What can I do?

Asked by theo.tromp 6 months ago

Last reply by Paul 6 months ago

  • المُؤرشفة

Firefox does not ask where to save files.

Firefox isn't asking me where to save files, it just downloads them to Downloads even when I have it configured to always ask me. It also suddenly started opening stuff … (read more)

Firefox isn't asking me where to save files, it just downloads them to Downloads even when I have it configured to always ask me.

It also suddenly started opening stuff automatically instead of asking me to save/open it as it would previously.

Asked by firedragon2508 6 months ago

Last reply by jscher2000 - Support Volunteer 6 months ago

  • المُؤرشفة

How to make attached files in email open up without requiring saving the file before viewing

Recently, I purchased some software to scrub my hard drive due to my Dell Desktop running slow. That is when the way I normally access emailed attached files changed. N… (read more)

Recently, I purchased some software to scrub my hard drive due to my Dell Desktop running slow. That is when the way I normally access emailed attached files changed. Normally, if I receive a WORD or EXCEL (MS file) in email, I can open the email and access the attachment without having to download and save to my desktop or hard drive. I have changed all settings in the Privacy Area / Trust Area of MS but this did not change anything. MS Representatives stated I would need to use Outlook to make this work, but I know it will work without using Outlook. I think the Scrubbing / Cleaning software I purchased changed a setting with my email for safety purposes since there is risk in opening a file directly from email. Any suggestions on how to change back to how this worked previously - without having to download and save the file? Thanks for your help.

Asked by Will Phillips 6 months ago

Last reply by Terry 6 months ago

  • المُؤرشفة

Make a third party download manager default

Is there a firefox addon or method that will either engage the download manager of your choice, or catch and direct the download to your preferred download, much like Fla… (read more)

Is there a firefox addon or method that will either engage the download manager of your choice, or catch and direct the download to your preferred download, much like Flashgot used to do in pre-Quantum days?

I use Free Download Manager. I have two addons related to it, but they are not a perfect solution. FDM has an option to "intercept downloads in your browser", but it's a kinda clumsy process.

Asked by noel_envode 6 months ago

Last reply by Dropa 6 months ago

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Bookmarks Toolbar Data Erased and can't add bookmarks

When I restarted my computer today, all of the bookmarks in my toolbar had been erased. Now I can't even add a new bookmark. I tried to restore the bookmarks, but it sa… (read more)

When I restarted my computer today, all of the bookmarks in my toolbar had been erased. Now I can't even add a new bookmark. I tried to restore the bookmarks, but it said it couldn't read the file. I'm really worried if I can't get the bookmarks back or even add new ones.

Asked by saraeckhouse 6 months ago

Last reply by cor-el 6 months ago