Showing questions tagged: اعرض كل الأسئلة
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Adding bookmark -> Choose Folder -> Cannot see folder names

Hi, The attached image explains the problem in 3 steps. 1. I try to add a bookmark, a pop-up window appears. OK. 2. I get a menu with some recent bookmark folders, but I … (read more)

Hi, The attached image explains the problem in 3 steps. 1. I try to add a bookmark, a pop-up window appears. OK. 2. I get a menu with some recent bookmark folders, but I want a different one, so I press "Choose folder". OK. 3. Now I need to browse among numerous folders in my bookmarks, it worked fine before, but I cannot do it anymore because the folder names are not visible! As if they are written with a white font on a white background. I can scroll, choose (blindly) some folder, which is marked by the faint rectangle visible on the image. And the bookmark will be saved to that folder indeed. But scrolling blindly through my hundred folders is obviously not practical.

The problem appeared 1-2 weeks ago, probably after a FF update. Now I updated FF to the latest version 97.0.1, it doesn't help.

A couple of months ago I did some changes in FF config in particular to make bookmarks appear more dense: newer FF versions introduced huge vertical space between bookmarks. I can't remember what exactly I did (followed some recipe on internet), but it didn't introduce any problems. The problems appeared 1-2 weeks ago. System: Windows 10.

Asked by dansh 1 year ago

Answered by Terry 1 year ago

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Switched the side of the adress bar and don't know how to undo it

Hello! I switched the site of the adress bar and don't know how I did it, or how do undo it(Picture in the attachment). Greetings, Sören … (read more)

Hello!

I switched the site of the adress bar and don't know how I did it, or how do undo it(Picture in the attachment).

Greetings, Sören

Asked by Arktikus 1 year ago

Answered by jscher2000 - Support Volunteer 1 year ago

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Inputting text scrolls the page

Hi there. When using specifically FaceBook, whenever I click in the text box and start typing, the page suddenly scrolls down so the text input box is almost hidden. I ha… (read more)

Hi there. When using specifically FaceBook, whenever I click in the text box and start typing, the page suddenly scrolls down so the text input box is almost hidden. I have: Turned off all plugins/addons Tried in Trouble Shoot mode Tried in another browser (Edge) Everything works as expected in Edge - when typing, no matter where the input box is, the page does not scroll/move. When typing in FireFox, as soon as a button is pressed within the cursor in the text input box, the page will scroll down, almost obscuring the box, and it's very annoying as the page should not move when I type, it should stay where it is. So far, FaceBox seems to be the only affected page that I use. Any pointers gratefully received! Many thanks - Tim Windows 10 21H2 FireFox 97.0.1 (64-bit)

Asked by timgjones 1 year ago

Last reply by timgjones 1 year ago

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Very bad update in version 97

Your version 97 update somehow got installed on my computer -- even though I had purposefully DISABLED automatic updates. You have obviously made some very bad choices… (read more)

Your version 97 update somehow got installed on my computer -- even though I had purposefully DISABLED automatic updates. You have obviously made some very bad choices in update 97 regarding web site display. Now several web sites that I use regularly DO NOT display properly and are hence extremely difficult to use. I have used Firefox for many years and have generally been satisfied with it. But this new and very serious problem with your 97.0.1 version is completely unacceptable.

How can I easily get back to a prior version of Firefox that does display web sites properly, especially without losing all of my settings, cookies, etc?

If easily getting back to a prior version of Firefox is not possible, then I will have no other option but to completely abandon your browser, and instead use Chrome or some other browser that is more stable that Firefox!!

Even your own web site does not work properly as it does not allow me to select the box below to "Email me when someone answers the thread"

Asked by jdhenrichs 1 year ago

Last reply by cor-el 1 year ago

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Sign in page for a college doesn't load correctly on FF

On safari: sign in for CCSF works with ID box and PW box. On Firefox: sign in only has ID box and no PW box so I can't sign in. I called IT at the college..they can't f… (read more)

On safari: sign in for CCSF works with ID box and PW box. On Firefox: sign in only has ID box and no PW box so I can't sign in. I called IT at the college..they can't figure it out. There must be a formatting issue with FF since it comes up fine on Safari.

What do I do? Thanks. Jan

Asked by stuff123 1 year ago

Last reply by cor-el 1 year ago

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Body of gmail emails doesn't display

In gmail emails, I can see the subject line but not the body. It works fine in my IOS gmail app and in Safari on my macbook, just not in Firefox. Clearing the cache in Fi… (read more)

In gmail emails, I can see the subject line but not the body. It works fine in my IOS gmail app and in Safari on my macbook, just not in Firefox. Clearing the cache in Firefox didn't solve the problem.

Asked by Lane Kenworthy 1 year ago

Answered by jonzn4SUSE 1 year ago

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Cannot access bank account

For well over a year, after one of the updates, I cannot access my bank account; however, Google Chrome give easy access. I'm using Firefox 97.0.1. Bottom line: after ove… (read more)

For well over a year, after one of the updates, I cannot access my bank account; however, Google Chrome give easy access. I'm using Firefox 97.0.1. Bottom line: after over 10 years of using Firefox to do my banking, I now have to go to another browser to do it. Is there some kind of solution? Why does Google Chrome work and Firefox does not work?

Asked by mzip1213 1 year ago

Last reply by MGMofTulsa 1 year ago

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Letter y missing, number 9 replaced with '-', x replaced with ". on multiple websites

Letter y is missing, x is replaced by " and the number 9 is replaced by -. This happens on numerous sites. One screen grab is from Wikipedia. This has been going on for a… (read more)

Letter y is missing, x is replaced by " and the number 9 is replaced by -. This happens on numerous sites. One screen grab is from Wikipedia. This has been going on for at least a year, and makes some websites very hard to read. You already have a page with this problem however it is archived and cannot be added to. The 'solution' on that page involves opening the page inspector and looking at Fonts and then... What??? Is the implication that I temporarily edit the page so it displays correctly? Guess what I'm not a Web Developer - that's your job. This issue ONLY affects Firefox. Safari, Chrome and Brave are all fine, there's clearly a difference in the way fonts are handled between the browsers. Can you tell me if there is a permanent fix for this I have to do, and in the longer term look at the font handling so Firefox works as well as Safari & Chrome. I prefer Firefox to the latter 2 so I'd like to continue using it.

Asked by stevemantz 1 year ago

Last reply by stevemantz 1 year ago

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Microsoft .NET Framework 4.5.2

the web based software requires: "Firefox users must install the Microsoft .NET Framework Assistant add-on." downloading / install: https://www.microsoft.com/en-US/downl… (read more)

the web based software requires: "Firefox users must install the Microsoft .NET Framework Assistant add-on."

downloading / install: https://www.microsoft.com/en-US/download/details.aspx?id=42642

results in: .NET Framework 4.5.2 or a later update is already installed on this computer.

searching Firefox Browser ADD-ONS yields: 0 results found for "Microsoft .NET Framework 4.5.2"


...(help) with appreciation in advance, m

Asked by Mark Kubicki 1 year ago

Last reply by shopart890 9 months ago

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How can I transfer bookmarks from a pc to an iMac

How can I transfer bookmarks from a pc to an iMac? You should have a button to click on that prompts you to put in a thumb drive and it automatically copies bookmarks an… (read more)

How can I transfer bookmarks from a pc to an iMac? You should have a button to click on that prompts you to put in a thumb drive and it automatically copies bookmarks and you just have to transfer it to the other computer. And why can't you customize bookmarks with different colors and fonts? It would make it easier to find what you're looking for.

Asked by garmasters 1 year ago

Last reply by cor-el 1 year ago

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Unable to logon to bank website

Since the Presidents' Day weekend I have been unable to logon to the Fifth Third Bank website from my computer. Several calls to the bank's customer service confirm that … (read more)

Since the Presidents' Day weekend I have been unable to logon to the Fifth Third Bank website from my computer. Several calls to the bank's customer service confirm that many patrons are having the same problem. Today's call elicited that their tech support is still having problems with Firefox, Safari, and other browsers. The website is https://www.53.com and the customer service telephone number is 1-(800) 972-3030. Can the tech people at Firefox/Mozilla find a solution to this problem? Please help. Many customers are in the same boat.

Asked by Radar_Iridium 1 year ago

Last reply by Radar_Iridium 1 year ago

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Addon Settings Page open on Startup

Hello, Every once in a while, when I launch Firefox for the first time of the day, two of my add-ons' settings page open. I have several add-ons but it happens to only … (read more)

Hello,

Every once in a while, when I launch Firefox for the first time of the day, two of my add-ons' settings page open.

I have several add-ons but it happens to only these two.

They are:

AdGuard AdBlocker Youtube High Definition.

I know probably a refresh install is likely to solve it but I don't want to resort to that.

I'd appreciate your help.

Thanks.

Asked by Kheldar 1 year ago

Last reply by Kheldar 1 year ago

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This video file cannot be played.(Error Code: 102630)

I am running Firefox Browser 97.01 (64bit) Mozilla Firefox Snap for Ubuntu canonical 002-1.0 on Raspberry Pi Debian GNU/Linux 11 (bullseye) version ID 11. I am trying to… (read more)

I am running Firefox Browser 97.01 (64bit) Mozilla Firefox Snap for Ubuntu canonical 002-1.0 on Raspberry Pi Debian GNU/Linux 11 (bullseye) version ID 11.

I am trying to stream various TV services like CTV.ca, CBC.ca, etc. I am getting the following error message: This video file cannot be played.(Error Code: 102630)

I have tried the solutions recommended in the forum with no luck.

What am I missing?

Regards.

Asked by Peter Slinn 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Linkedin embed code for blog post does not visualize correctly in firefox

We are trying to embed a linkedin blog post on our website which is hosted on the learnworlds platform. For all other browsers the post visualises correctly but for firef… (read more)

We are trying to embed a linkedin blog post on our website which is hosted on the learnworlds platform. For all other browsers the post visualises correctly but for firefox on mac and windows the images are missing, if we use a private browsing window nothing shows up at all. We have contacted support at Learnworlds and they have told us the following:

"Our development team have advised that this is a general issue with LinkedIn embed-Firefox. I'm afraid that this is not something we can fix. Maybe you could contact Firefox on this issue.

I have tried to upload an image to show the problem but the "add images" below doesn't seem to be working.

Thanks!

Asked by alexandratribute 1 year ago

Last reply by alexandratribute 1 year ago

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no pages load

For several months now I have had a problem with SOME of my bookmarked pages not loading, because "security certificate" problems, Now NONE of them will load. I was jus… (read more)

For several months now I have had a problem with SOME of my bookmarked pages not loading, because "security certificate" problems, Now NONE of them will load. I was just online 20 minutes ago and the ones that have been working were working. Evidently firefox updated, without permission, and now none of the pages I was at 20 minutes ago will load. This is really starting to piss me off!!!!!!!!!! I have been using firefox since the stone age, as I have felt it to be the best browser out there. Now it looks like I'm gonna havta switch to internet exploder, or chrime, or one of the other crappy browsers out there.

Asked by Steve 1 year ago

Last reply by FredMcD 1 year ago

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WIN 10 FFOX 97.0.1 (64-bits) JPG FILE SAVE AS... NO AUTOSUGGEST FILENAME WITH FIRST LETTER(S)

GoodDay to you All, Website with a picture, right-click, save picture as, choosing a directory.... ... and then, normally, if there are already 3 other files in the chos… (read more)

GoodDay to you All,

Website with a picture, right-click, save picture as, choosing a directory.... ... and then, normally, if there are already 3 other files in the chosen directory, let's say: house_1.jpg , house_2.jpg , house_3.jpg , and I would start with typing "hou" for a filename, then normally FF would make a "suggestion-list" under the "filename:-box", like: house_1.jpg house_2.jpg house_3.jpg

... and I would be able to click on one of them, and change the name into house_4.jpg.

But, alas, there is no more suggention-list since this afternoon. I can only type a name for the file, and that's it.

Can someon please help me restore this "save-as-suggestion-list" ?

Kind regards from the Dutch Lowlands

Asked by MSZPN 1 year ago

Last reply by jonzn4SUSE 1 year ago

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After upgrading to Firefox 100 version, AJAX uploader is not working for larger files

We have a AJAX uploader (Cutewebui) in our site. It was working fine for smaller and larger files. But after upgrading firefox version to 100, it is not working. It is gi… (read more)

We have a AJAX uploader (Cutewebui) in our site. It was working fine for smaller and larger files. But after upgrading firefox version to 100, it is not working. It is giving error 'html5: the upload task is interrupted'.

For older versions it is working fine.

Please help us to resolve it.

Asked by him_nis13 1 year ago

Last reply by Chintan Shah 1 year ago

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temporarily disconnect one of my computers from my account

I need to temporarily disconnect one of my computers from my account while it is in for service. I already took it in and realized everything is open and active on that … (read more)

I need to temporarily disconnect one of my computers from my account while it is in for service. I already took it in and realized everything is open and active on that computer, the technician will have full access to all of my accounts and passwords

Asked by lucas_eagle 11 months ago

Last reply by jscher2000 - Support Volunteer 11 months ago