Showing questions tagged: اعرض كل الأسئلة

Transfer of Local Folders

I have just bought a new laptop and followed the directions to copy my profile across. It did not copy or transfer my local folders though. I have seen some old threads… (read more)

I have just bought a new laptop and followed the directions to copy my profile across. It did not copy or transfer my local folders though. I have seen some old threads about this but need it broken down very simply please as I am zero technology geek

Asked by Chanelle 1 day ago

Last reply by TNorth 1 hour ago

Constantly losing connection on webpages, even when I have access on phone and in other windows.

I get an error message saying Firefox failed to connect to the server. At the top it says server not found. This happens several times an HOUR! It's drivig me crazy. Some… (read more)

I get an error message saying Firefox failed to connect to the server. At the top it says server not found. This happens several times an HOUR! It's drivig me crazy.

Sometimes the connection comes back after reloading page, sometimes takes 29 minutes. I'm tired of restarting router. Waiting seems the only way. I have a Dell laptop with AMD processor which is my fastest yet, no problems with that. I use very little space, there's plenty free. I have a talktalk router which is not covered by any furniture and is off the floor. There's only my sofa between my laptop and router.

As said in the title, other browsers and my phone work when FF doesn't. Sometimes other tabs work in the same window when one to more don't.

I have Midori which I have to use for sound as firefox has stopped playing sounds for some reason. I've tried several recommended fixes to no avail [any ideas on this would be gratefully received!

I really don't want to refresh FF as I am fearful of losing my bookmarks. I don't want another browser either for the same reason.

Any suggestions would be very welcome!

I clear the cache and use Glary Utilities to keep my

Asked by Teresa 10 hours ago

Last reply by FredMcD 5 hours ago

Synch from phone to new FF desktop?

When I got my Android phone, sync (from desktop to phone) worked nicely. My laptop was permanently damaged in a fire, and my latest backup of FF folders is two weeks old.… (read more)

When I got my Android phone, sync (from desktop to phone) worked nicely. My laptop was permanently damaged in a fire, and my latest backup of FF folders is two weeks old. (I'm guilty - I know!). Bookmarks still appear on my phone, including a few I added just hours before the fire. If I log into FF on the new desktop, will it pull all the bookmarks from the phone? Or will its brand new (and empty) bookmark file tell the phone to dump its bookmarks too?

In other words, who's in charge in a situation like this? The desktop or the phone?

Asked by RochDoug 8 hours ago

Last reply by FredMcD 5 hours ago

Forefox corrupted

I have a problem with Firefox on my desktop. I was accessing some information from a Canadian government website when a new search responded with an Access Denied message… (read more)

I have a problem with Firefox on my desktop. I was accessing some information from a Canadian government website when a new search responded with an Access Denied message, I repeated this with other government of Canada websites with the same result, the content of those messages are as follows: First CRA Access Denied You don't have permission to access "http://www.canada.ca/en/revenue-agency.html" on this server. Reference #18.cc58d617.1634682762.4c16e09 Next Service Canada You don't have permission to access "http://www.canada.ca/en/employment-social-development/corporate/portfolio/service-canada.html" on this server. Reference #18.cc58d617.1634681151.4aae992 Finally the main Government of Canada webpage You don't have permission to access "http://www.canada.ca/en.html" on this server. Reference #18.cc58d617.1634683027.4c6baf5 I then successfully accessed a number of other pages and it appears that I am denied access only to the Canadian government server. I was able to successfully access the same Canadian government information from 2 laptops. Next I installed Microsoft Edge on the same desktop and had full access to everything. Problem appears to be Firefox - Action: 1. Uninstalled Firefox using Revo Uninstaller Pro, this program is supposed to remove all evidence of the uninstalled program. 2. Restarted computer. 3. Downloaded and ran the current Firefox Installer program. 4. Despite my uninstall actions the Firefox installer detected previous installation and completed a fresh installation back to where we started. Obviously the problem is with Firefox installed on this desktop, How can I solve the issue? There apparently must be some contaminated file(s) remaining 2 possibilities, Revo's deletion is still in the Recycle bin and I now note that there is an "Old Firefox Data" folder with the Desktop files. How can I completely remove all traces of Firefox from this computer so that we can make a fresh start? I wish to keep using Firefox.

Asked by ronsamwil 8 hours ago

Last reply by FredMcD 5 hours ago

The tabs on my browser page and Bing

First, I selected Google to be my search provider, not Bing. So why does a Bing page show up when I want to use FIrefox? Secondly, why do items I don't want or no longer … (read more)

First, I selected Google to be my search provider, not Bing. So why does a Bing page show up when I want to use FIrefox?

Secondly, why do items I don't want or no longer need appear in my 4 rows of tabs I can click on to access that website? This is frustrating, especially when I can't get rid of one I don't care for.

Also, making this like Microsoft, where it may take some time to actually ask for help almost makes me want to go back to them. I wanted more than they had.

T. Rogers mrtbaron2@outlook.com

Asked by mrtbaron2 7 hours ago

Last reply by FredMcD 5 hours ago

Bookmarks recovery

Hi, I've forgotten my firefox password, so I had to change it. After this, I lost my bookmarks. Is it possible to recover them? (I don't have buckup files. I recently rei… (read more)

Hi, I've forgotten my firefox password, so I had to change it. After this, I lost my bookmarks. Is it possible to recover them? (I don't have buckup files. I recently reinstalled windows so I also has no data in %APPDATA%\Mozilla\Firefox\Profiles\ )

Regards, Marcin Sawicki

Asked by Kligh 12 hours ago

Last reply by FredMcD 6 hours ago

can not open AOL Emails.

I do not know if it is Firefox, AOL or router that is the problem, But I do not have this trouble with gmail or Yahoo. I hate AOL now and I have had it for years! If y… (read more)

I do not know if it is Firefox, AOL or router that is the problem, But I do not have this trouble with gmail or Yahoo. I hate AOL now and I have had it for years! If you can't find the problem I want to forward automatically all my AOL emails to Yahoo. I prefer yahoo to gmail I don't like their format!

Asked by Jena 9 hours ago

Last reply by jonzn4SUSE 6 hours ago

logging in to linksys

after an upgrade I now get an error message, "unsafe port" while i am trying to get a login page. I have been using this linksys for several years. My kindle still works.… (read more)

after an upgrade I now get an error message, "unsafe port" while i am trying to get a login page. I have been using this linksys for several years. My kindle still works.

Asked by crmaass 8 hours ago

Last reply by jonzn4SUSE 6 hours ago

Problem downloading audiobook files (.aax) from Audible.com

Using Firefox browser for iMac. Recently (10/10/2021) attempted to download .aax files from Audible.com. Files were unexpectedly converted to .mp4 files, making files u… (read more)

Using Firefox browser for iMac. Recently (10/10/2021) attempted to download .aax files from Audible.com. Files were unexpectedly converted to .mp4 files, making files unusable by iBooks. Conferred with Audible Tech support. Audible Tech confirmed that .aax files are the proper format and that they did not/do not make any format conversions on their end. Audible Tech then suggested trying download with Safari. Download (of .aax files with Safari) was successful and maintained proper (.aax) format. Audible Tech said that he had not encountered this issue before and that it seemed to him that the Firefox browser may be responsible for the unexpected conversion. In the past I have used Firefox many times to successfully download .aax files from Audible.com, most recent prior to this problem was on (9/11/2021). I am notifying you simply to advise that you may have a programing glitch within the download programing portion of the latest version of Firefox (ver. 93.0 - 64 bit) for iMac(s).

Asked by SkyTraveln 4 days ago

Last reply by cor-el 7 hours ago

can't restore passwords or bookmarks

Please help recover my many passwords. Win7 had gotten corrupted; so I had a shop install Win10. In prep, I did a backup with the SW bundled with my USB Seagate BackupPlu… (read more)

Please help recover my many passwords. Win7 had gotten corrupted; so I had a shop install Win10.

In prep, I did a backup with the SW bundled with my USB Seagate BackupPlus. On the same drive, I did a backup with Win7's backup tool. I exported bookmarks.html and bookmarks.json to the drive being upgraded.

The shop saved & restored ONLY the tree under users/ ... and likely, not all of that. Searching what was restored yields no match for "appdata", "prefs.js", etc

Worse, the backups I took with the Win7 and Seagate tools also seem to lack the files needed to restore my many site passwords. I'm hoping you can tell me how to recover those passwords.

Asked by wdjohnson3 11 hours ago

Last reply by cor-el 7 hours ago

Facebook account locked

Facebook account locked on windows but not mobile, chrome or edge browsers. Is this a settings change after recent update? Virus or malware. To unlock account asks to upl… (read more)

Facebook account locked on windows but not mobile, chrome or edge browsers. Is this a settings change after recent update? Virus or malware. To unlock account asks to upload photo of license which I don't feel is right. Any help appreciated. Thank you

Asked by Janine Thompson 8 hours ago

Last reply by cor-el 7 hours ago

facebook container

I think I have added the facebook container extension, but I don't see an icon on my toolbar. Is it really functioning on my mac?? I have very high privacy settings wi… (read more)

I think I have added the facebook container extension, but I don't see an icon on my toolbar. Is it really functioning on my mac?? I have very high privacy settings with firefox.

Asked by grnlksea 9 hours ago

Last reply by cor-el 8 hours ago

How to rearrange bookmarks in the Firefox Sidebar ?

When I do a search in the Sidebar, the bookmarks always appear to be in same order as they are in the main menu with the newest at the bottom of the list. However I just … (read more)

When I do a search in the Sidebar, the bookmarks always appear to be in same order as they are in the main menu with the newest at the bottom of the list.

However I just added 4 new ones & 3 are at the bottom but 1 is at the top in the Sidebar. Yet all are at the bottom in the main menu. I’d like to keep all 4 grouped together but cannot drag any of them into place.

I deleted & re-saved the bookmarks. When saving, the first one added appears at the top of the Sidebar search list & the other 3 at the bottom.

Somewhere along the way, when I edited a couple of the names the top one swapped places with one of the bottom 3 in the Sidebar. Yet they’re all in their original order at the bottom of the main menu.

Any idea why the Sidebar is changing the order?

Asked by Mike109 11 hours ago

Last reply by cor-el 8 hours ago

Firefox suddenly saving Audible files as mpeg4 video files instead of aax

For some reason when downloading audiobooks from Audible, the download window in Firefox is categorizing the files as mpeg4 (video) files using the .mp4 file extension. H… (read more)

For some reason when downloading audiobooks from Audible, the download window in Firefox is categorizing the files as mpeg4 (video) files using the .mp4 file extension. However, unlike audio .mp4 files, Firefox is encoding them as VIDEO .mp4 files. The files do not open in iTunes nor media player as (obviously) they aren't actually video files.

The files download properly as .aax files in Safari and Chrome so this is a Firefox issue and a recent one at that; thus, it could be related to the recent Version 93 update. There are a few others who have mentioned this issue in the community forum, but as far as I can tell no one at Mozilla has actually addressed the issue or offered help.

Yes, you can change the file extension to .aax once downloaded and it opens fine. The point is that there is no discernible reason the files should be categorized as video files in the first place, and since this function has been working for years until recently this seems like a bug the Mozilla team should fix.

Asked by fidele1922 9 hours ago

Last reply by cor-el 8 hours ago

Firefox and Audible.com

Hi all, For years, I have used Firefox to download audiobooks from Audible.com. I go to Audible.com, open my library, click download, and then a pop up shows the .aax fil… (read more)

Hi all, For years, I have used Firefox to download audiobooks from Audible.com. I go to Audible.com, open my library, click download, and then a pop up shows the .aax file I'm going to download. The problem - In the past week, the pop up window now shows that I'm about to download a .mp4 file. That doesn't play nice with Apple Books or my iPhone. I've called Audible several times, but they haven't been able to help. If I use Safari, the .aax file is downloaded correctly. This is a Firefox issue. Any ideas here?

Thanks for your time and help! --Scott

Asked by seschreiber 1 day ago

Last reply by cor-el 8 hours ago

Updates

I have checked to see the update status of Firefox. I am informed that it is up to date and is running V93.0 64 bit. It is my understanding that V95.0 is available. Am I … (read more)

I have checked to see the update status of Firefox.

I am informed that it is up to date and is running V93.0 64 bit. It is my understanding that V95.0 is available. Am I correct or doing something wrong?

Thank you for the help.

Asked by garry.oman 14 hours ago

Last reply by cor-el 8 hours ago

Being coerced into sync by Firefox browser

Gradually, the game Taonga Island became unplayably slow as you started insisting more often that I sync my accounts, mails, etc.. I will NEVER sync because I do not int… (read more)

Gradually, the game Taonga Island became unplayably slow as you started insisting more often that I sync my accounts, mails, etc..

I will NEVER sync because I do not intend to give you in a neat wrapper what others pay you for, I want to remain anonymous as much as possible, and I certainly do not intend to give ANYBODY a neat package of linked and authenticated accounts etc. about myself. That is why I am not on FB, Twitter, LinkedIn etc etc..

STOP demanding I do this SYNC shit. Or I will tell everyone I work with, play with, etc to NEVER us any Mozilla products as sooner or later, they are going to blackmail you.

Asked by ehgerritsen 13 hours ago

Last reply by cor-el 10 hours ago

sign in question

Why do you keep asking me if I want to stay signed in every time I sign in. when I say do not show this again Nothing Happens. Please delete this box. It is Annoying to s… (read more)

Why do you keep asking me if I want to stay signed in every time I sign in. when I say do not show this again Nothing Happens. Please delete this box. It is Annoying to say the least. Please Delete.

Armand Ouellette

Asked by armand56561 13 hours ago

Last reply by FredMcD 10 hours ago

Can I operate my windows 10 PC with 93.0 (64-bit) and 52esr concurrently?

I have security cameras set up outside the house and I need D-Link programming to operate them through my windows 10 PC and they claim that to operate them I would need 5… (read more)

I have security cameras set up outside the house and I need D-Link programming to operate them through my windows 10 PC and they claim that to operate them I would need 52ESR to make the program work. My question is can I download 52ESR and still have 93.0 (64bit) on my computer. I know it sounds a rather silly question, but the cameras are on 24hour record and that would mean that 52ESR would be running 24 hours a day and I am currently using 93.0 for my daily needs. I am just an old fogey trying to get along and any help would be greatly appreciated. Thanks in advance. Vince

Asked by vincec44 12 hours ago

Last reply by FredMcD 10 hours ago