Showing questions tagged: اعرض كل الأسئلة
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Firefox download speed is less than 0.1% of my internet speed

Hey guys! I recently switched to Firefox from Chrome and I'm loving it except for the fact that download speeds are really slow. I have a internet speed of 360Mb/s and ye… (read more)

Hey guys! I recently switched to Firefox from Chrome and I'm loving it except for the fact that download speeds are really slow. I have a internet speed of 360Mb/s and yet Firefox will download most stuff at ~500Kb/s. In other places like Steam my download speed is around 10% of internet speed (so today it would be around 36Mb/s) but Firefox is really slow. I did some research and used some console commands and uninstalled some extensions but to no avail. Thanks for your time!

Asked by gmtkacz 1 year ago

Last reply by cor-el 1 year ago

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ChromeExtMalware.store

I have been trying to undo a hacking problem for quite a while. I am using Kaspersky Cloud Security, looking for unusual (hard to really say what that is) network and ap… (read more)

I have been trying to undo a hacking problem for quite a while. I am using Kaspersky Cloud Security, looking for unusual (hard to really say what that is) network and app activity and making apps ask before running or using the network. I saw an event reported by K that had a bunch of versions of various browsers, one of which was Safari that I never have used. I asked them but then realized that was just something that edge or K tacked on to identify somethnig else.

However, I did notice that Chrome was being used, apparently by edge, as my browser. My understanding is that chrome is used a lot by hackers for various things. I'd rather not use it. That's why I installed Firefox.

So I did a search of my pc for "chrome" and up came the thing in the title of this question: ChromExtMalware.store. I was fairly surpised that it would actually be called that. But I did find by searching the web that it's malware.

beyond that, several other things came up, chrome.nm-server-v2.manifest.json, same thng without the v2, plugins.chrome.manifest.

So apparently I not only use edge but chrome.

Can anyone tell me whether I simply do not understand how this is all structured and its all fairly safe, or, if it lookw like i'm right nd something is fishy, is there reason to imagine that Firefox will make it easier to control these things?

thanks for taking a moment to look this over. I really do need some guidance, so if you are willing but you need more info, please reply and request it.

Note: The image and issue, if the image uploads, is not on this PC. It is on my Microsoft Surface. This machine has problems as well, but I haven't not see that here - yet. So the shared configuration is for this pc.

Asked by rabidbilly 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Fire fox default PDF viewer checkbox issue

My attached PDF has multiple check boxes with same name and different value. It works correctly when opened using Adobe reader or chrome etc.. and only shows 1 checkbox B… (read more)

My attached PDF has multiple check boxes with same name and different value.

It works correctly when opened using Adobe reader or chrome etc.. and only shows 1 checkbox B checked correctly.

If I open the same PDF using open with > Firefox then it incorrectly shows all checkboxs checked instead of only B.

It showed correctly in 64.0 (64 bit) firefox browser version's built in PDF viewer and it seems have issue in latest 84.0.2 (64 bit) firefox browser version's built in PDF viewer.

Is it a known issue ? Are we planning to fix it ?

Images attached. Use below link for PDF https://drive.google.com/file/d/11aUoamPu88zxtgHue0W5VxJz2n0SYsFl/view?usp=sharing

Asked by rocks.rachit1 1 year ago

Last reply by cdenizet 1 year ago

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Restore deleted toolbar file

How do I Restore deleted toolbar file? I accidentally deleted a tool bar file folder with a collection of links within it. I would like to know how I can restore it. … (read more)

How do I Restore deleted toolbar file?

I accidentally deleted a tool bar file folder with a collection of links within it. I would like to know how I can restore it.

Asked by kluu 1 year ago

Last reply by cor-el 1 year ago

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idmsa.apple.com doesn't load

Hi I recently switched to Firefox on my iMac and when I tried going to the Apple website to report issue with an App Store purchase, idmsa.apple.com, it just spins and sp… (read more)

Hi I recently switched to Firefox on my iMac and when I tried going to the Apple website to report issue with an App Store purchase, idmsa.apple.com, it just spins and spins. Works fine on Firefox on my iPhone. I've disabled add-ons and cleared history and set all security settings to allow everything, but the site won't load. Any suggestions what to do to get it working? thanks!

p.s. just tried with appleid.apple.com and it also spins and spins and doesn't let me login.

Asked by thejim 1 year ago

Last reply by FredMcD 1 year ago

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Trouble Using Sharepoint in Firefox on Windows 10

I can no longer use Microsoft Sharepoint in Firefox. I can get to the Microsoft Office Portal site, but I can no longer get to Sharepoint in Firefox. It gives me a "can't… (read more)

I can no longer use Microsoft Sharepoint in Firefox. I can get to the Microsoft Office Portal site, but I can no longer get to Sharepoint in Firefox. It gives me a "can't sign in error." Any suggestions or support would be appreciated.

Asked by joshuavcraft 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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auto fill does not fill out my Street Address

The auto fill option does not fill in my Street Address. provide tips/details on how to get the auto fill function to include filling in my Street Address. Many Thanks … (read more)

The auto fill option does not fill in my Street Address.

provide tips/details on how to get the auto fill function to include filling in my Street Address.

Many Thanks

Asked by GEAUX TIGAHS! 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Site not support in firefox

https://meragana.com/ Unfortunately MeraGana web player is not supported by your current browser. MeraGana web karaoke player makes extensive use of modern web technolog… (read more)

https://meragana.com/


Unfortunately MeraGana web player is not supported by your current browser.

MeraGana web karaoke player makes extensive use of modern web technologies to bring you the best features and audio quality possible, but unfortunately not all browsers support these features.

Here's a list of browsers which tested to work fine: - Chrome (version 86+), download the Google Chrome browser - New Edge (version 86+), download the Microsoft Edge browser - Opera (version 72+), download the Opera browser

Here's a list of browsers which are officially *unsupported*: - Internet Explorer (all versions) - Safari (all versions) - Mozilla Firefox (all versions) - All mobile browsers (but we have apps!) Download from Apple App Store and Google Play Store

Asked by Anamika Miter 1 year ago

Last reply by TyDraniu 1 year ago

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Link inserted onto webpage

I regularly visit a blog The scrollable page ends with a grey banner. One day the page scrolled past to reveal an image with a link. It is not on all pages of this site a… (read more)

I regularly visit a blog The scrollable page ends with a grey banner. One day the page scrolled past to reveal an image with a link. It is not on all pages of this site and we do not know how long it's been active (who scrolls past the end of the page?) It is like a pirate link, not meant to be there The content of the links changes, chinese characters web page, choose a girl, log in for porn type ect. Names like NSA flirts.

I have told the site about this issue via email, sent screen shots A couple of times i have not been able to get on the site due to a 'reconfigering' page. This is not the site owners!

This sneaky insertion is running smoothly in the background, under a radar.

Do i really need to reinstall firefox, switch to another browser? use a vpn

Thanks, feedback appreciated. Defo time for an upgrade

Linux mint, fire fox browser

Asked by hannahanistra 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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"Firefox Can't Open This Page" on icloud.com

I've Disabled all my extensions and disabled Enhanced Tracking Protection and this issue still persists, any ideas on how to fix this? I've attached a picture and my Trou… (read more)

I've Disabled all my extensions and disabled Enhanced Tracking Protection and this issue still persists, any ideas on how to fix this?

I've attached a picture and my Troubleshooting Information.

Asked by Benjamin 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Firefox window shown incorrectly on restarting Ubuntu 18.04

Yesterday I shutdown my PC running Ubuntu 18.04 while Firefox had a full screen window on each of my two monitors. When i turned it on today the window on my right hand m… (read more)

Yesterday I shutdown my PC running Ubuntu 18.04 while Firefox had a full screen window on each of my two monitors. When i turned it on today the window on my right hand monitor opened correctly. However, the window on my left hand monitor had these problems (see the uploaded image) it was not full screen. It was split into a window at the bottom of the screen that showed the expected contents and a black window at the top of the screen that took mouse input. Note the 'KCOM webmail...' popup by the mouse cursor over the upper window. A right click on the desktop had no effect on the left hand monitor, as if something considered the window full screen. After restoring down the window on the right hand monitor a right click on that desktop showed the expected menu. I recovered from the problem by moving the mouse cursor over the black window until the 'Maximise' popup appeared and clicking. The window then became full screen and has behaved correctly since. I have xpdyinfo and xwininfo outputs in case they are useful. I upgraded from Ubuntu 16.04 to 18.04 about 2 weeks ago and have been using Firefox almost daily since then. I have often seen it restart correctly when I restart my PC, although perhaps not with two full screen windows. I don't know if this is a known bug. I hope this information is useful.

Asked by phil124 1 year ago

Last reply by jonzn4SUSE 1 year ago

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How Do I Add Norton Safe as Search Engine Option?

Norton Safe is not an option in the drop down list of possible search engines. When my husband installed Firefox, Norton asked whether to make it the default search engin… (read more)

Norton Safe is not an option in the drop down list of possible search engines. When my husband installed Firefox, Norton asked whether to make it the default search engine, and he did. I was not given that option, and I find no way to add Norton as an option.

Asked by Andria 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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strange fonts in webpages

I am having these strange symbols instead of the correct fonts in some webpages as well as inside some e-mail text in gmail (when viewing from browser firefox, of course)… (read more)

I am having these strange symbols instead of the correct fonts in some webpages as well as inside some e-mail text in gmail (when viewing from browser firefox, of course). Please see attached. I deselect the setting "allow webpage to choose their own webfonts...", it solves the problem but it cause to switch to default fonts in web design tools I use (wordpress, elementor). Any suggestion of how to solve this? Thanks

Asked by simone.tor 1 year ago

Last reply by cor-el 1 year ago

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Search engine switches from Google to Yahoo

I want to use Google as my search engine. When I go to Google and type my search keywords into the bar, I get themessage that says, "Firefox prevented this page from auto… (read more)

I want to use Google as my search engine. When I go to Google and type my search keywords into the bar, I get themessage that says, "Firefox prevented this page from automatically redirecting to another page." The URL in the search bar is, "https://search-land.com/?pubid=30105&tid=1015&sid=10052&q=firefox.com&sig=2" If I allow, I end up with responses from Yahoo. If I do not allow the redirect, I end up with a blank screen.

I HATE Yahoo as a search engine. I have removed it as a search engine in the options for search, but I still end up there. I cannot get to Google. Can anyone help me with this?

Asked by ghollenberg 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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capital one website will notlet me sign in

Capital One suggested that I use another web Browser like Chrome. I want to stick with Firefox. Capital One's message when I try to login is, "oops we have hit a snag tr… (read more)

Capital One suggested that I use another web Browser like Chrome. I want to stick with Firefox. Capital One's message when I try to login is, "oops we have hit a snag try again later."

I can get on if I reboot with add-ons disabled

Asked by robzilin 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Firefox crashes Windows OS

I have been experiencing lately quite few Firefox crashes that bring down the entire (desktop) Windows OS in a brutal manner: complete system lockup, instant reboots (no … (read more)

I have been experiencing lately quite few Firefox crashes that bring down the entire (desktop) Windows OS in a brutal manner: complete system lockup, instant reboots (no blue screen).

These seem related to the audio and video interactions with the host system - streaming musinc online (siriusxm.com) or engaging in graphic intensive activities. This supposition propmpt me to perform few hardware tests - memory, GPU, audio card,etc. Everything checks out fine with the basic test and diagnostic tools I've used.

The worse system crashes have happened while on the https://buckhill.com/tubing-2/snow-tubing/ wesbite trying to purchase passes. Along the way for signing the waiver, the site brings up a graphical pad for capturing the guest's signature using the mouse. Several attempts have ended with horrendous system crashes (I had to locate the hardware reset button on my system, which took a while), never in the same spot in the process. Similar issues have happened on my wife's laptop (Windows 10 OS) while using Firefox on this site. I had to use a different browser to complete this purchase, for both my kids sanity and my system health. (for whomever is interested in troubleshooting this site, just follow the prompts and add guests - the purchase step is the very last one).

I should mention that Firefox' own crash page (about:crashes) shows no sign of any crashes. Other times, the Firefox window just dissappears without any warning, and no traces of crash information in Firefox nor OS event system. My system is configured to save a memory minidump in the event of crashes - there were none.

In this context, I could be wrong, but narrowed the culprit down to Firefox itself. In my opinion, whatever Firefox is doing to bypass OS basic protection mechanisms (and let's be honest - on Windows these can be better) and cause such hard failures are a dangerous vulnerability that should be investigated.

Any ideas and suggestions on diagnosing this or what to capture for aiding with troubleshooting, are appreciated.

Asked by Dan 1 year ago

Last reply by FredMcD 1 year ago

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Firefox can access all G-suite components except Google Calendar

My employer uses the G-Suite at work. I use Firefox on my company computer and on my personal computers. On the afternoon of Jan. 20, I lost access to Google Calendar. … (read more)

My employer uses the G-Suite at work. I use Firefox on my company computer and on my personal computers.

On the afternoon of Jan. 20, I lost access to Google Calendar. It only shows the dates and a crawling blue ribbon, as if it's trying to load my calendar and failing.

I ran some tests with my company computer and my personal laptop. Here's what I found:

  • I can access all the other G-suite components (Gmail, Contacts, Google Drive) from Firefox on both computers.
  • I have the latest version (84.0.2) on both computers.
  • I can access Google Calendar (and the rest of G-Suite) using Google Chrome and Microsoft Edge.

Sounds like Google implemented something in Calendar that doesn't get along with Firefox. Has anyone else seen this issue?

Asked by Darin George 1 year ago

Last reply by jonzn4SUSE 1 year ago

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Themes not applying consistently (screenshot included)

Hi all, I'd be grateful for some help with themes. I've been using Firefox and this specific feature for years and never had any issues with it. On my new PC, themes are … (read more)

Hi all, I'd be grateful for some help with themes. I've been using Firefox and this specific feature for years and never had any issues with it. On my new PC, themes are suddenly looking like they have only been partially applied. Every theme so far has done this, I've checked all the regular customization settings and I'm stumped. As you can see in the screenshot, the theme applies to the tab and search bar levels, but not to the top level that shows the page title and system buttons. I know it's a cosmetic issue but it is driving me mad. Is this a "feature" in a new version of Firefox to make themes look like this? It looks more like a bug to me :(

I'm on Windows 10, brand new install on a new machine, I've only synced my Firefox tabs/bookmarks etc but it already looked like this before I did that or added my usual extensions. Any help or explanation why it's like this now would be appreciated!

Asked by Alex 1 year ago

Last reply by cor-el 1 year ago

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After latest update Firefox displays "web page slowing down brower" every time I make a Facebook Post

First of all wow, it's frustrating that is it this difficult to report issues and get help with Firefox. That being said, beginning 1/8/2021 every time I try to create a … (read more)

First of all wow, it's frustrating that is it this difficult to report issues and get help with Firefox. That being said, beginning 1/8/2021 every time I try to create a post with images on Facebook, Firefox displays the "a web page is slowing down your browser" error. Waiting does nothing and if I stop it, I can't make the post. I use Facebook heavily for business so this is a MAJOR issue. Clearing the cache, cookies, and site data does NOT fix the issue. I've not had an issue with this before now, and I've been using Firefox for years. I have been using the Facebook container for several months, but this is the first I've had an issue. Is this a Firefox issue, or a Facebook issue? Please help, this issue is getting annoying enough that I have to use a different browser and I don't like doing that.

Thank you

Asked by lightomine 1 year ago

Last reply by FredMcD 1 year ago