منتدى دعم ”Firefox“

I am not a "techie" kind of person, so please bear with me. I received the email from Mozilla telling me to update my Firefox.

Will Firefox 78.15.0 continue to work on my Mac after March 31, 2024? I do not use Sync. I do have many bookmarks and saved passwords. The email from Mozilla is a bit unclear what will happen. I am using an older computer running Mac OS 10.10.5 and cannot update to a newer system, so I cannot update Firefox. Thanks very much.

I've been using Firefox browser for Facebook and other online purposes for several years. Over much of that time I periodically (several times per week, minimum) get a small pop-up box, usually while I'm on Facebook, which is headed "Apple wants to make changes. Enter your password" The "USERNAME" box shows only my first name, John, (which is my admin password for the laptop) and the "PASSWORD" box is empty. No indication of what changes Apple wants to make, so I've never put my password in, and when I hit "cancel" I have to cancel three times before it goes away, only to show up sometimes within minutes, or sometimes days. Until today I'd not been able to get a diagnosis from Apple, but their help person, after a screen-sharing session today said it doesn't come from Apple and she suggested I contact Firefox Support and ask about it. So I'm asking. The screen shot below shows what it looks like, although I closed Firefox before i took this screen shot, just to see if the box would remain, and obviously, it did. Any thoughts as to whether this is somehow coming from Firefox? Thanks, John Jessup

Dear Firefox Officer,

I have been requested by e-mail to update my Firefox 78.15.Oesr (64 bits) before the end of March. Is this update compatible with my MacBookPro5,4 with IOS El Capitan 10.11.6? Please note that I cannot install a more recent IOS. Without updating my present Firefox, would I still have access to all my favorite folders and applications? Thanks for your help. Best regards, Marcel Arnould

I can't scroll down my Outlook Email folders. I have maybe 30 folders, but I can only see the first/top 12 or so, starting with Inbox, etc. I can scroll down my emails. I have asked Microsoft Support 3 times, so I have deleted addons, cleared cache, tried Private Window, but still no joy. The folders are all visible on my cell phone (Android), but I really want full use of Hotmail again on my laptop. It has been a problem for a few months. I cannot update my OSX, so cannot install/use another browser, and probably not update Firefox either from 78.15.Oesr. Thanks in advance.

I have been trying to identify ongoing problems using Firefox (78.15.0esr (64bit)) on a Mac (using OS10.11.6) wiht Ancestry.com.

Most of the system works fine , except for their internal mail system and graphics.

When I copied some of the text produced (i.e. graphics) into BBEdit, I was able to isolate and produce a graphics output, so I am stumped.

When I spent hours trying to interact with Ancestry, all they do is to send links to FAQ (the same one form different issues) indicating that their 'Tech Support' is less than basic. they of course indicate that Firefox is the issue, but i don't believe this is the case.

I have used another Mac computer to try to access with no luck (changed settings on Firefox e.g. extensions).

Looking for a way to problem solve etc to rule out issues.

BTW Ancestry recommends the use of Firefox as the browser of choice.

regards

Jim

Is this real or a scam? Thanks.

https://mail.google.com/mail/u/0/#inbox/FMfcgzGxRnfpbSzSbMQJpQMgNhWGXvCL

I accidentally deleted the blue star on one of my book-marked items and am struggling to get it back. Its very useful so i can see immediately if somethings already been bookmarked. Plus I could remove easily and/or put into other folders. All solutions appear to be to go to customize firefox and to drag and drop in some bar at the top of the page BUT when i do this it STILL doesn't come back. HELP!!! (Please explain in total laymens terms and don't nauseate me with technolingo.)

The top informational header for my Earthlink email has vanished on Firefox. I still receive email but cannot reply/forward via Firefox. a complete and correct Earthlink email is still found on internet and their website.

How do I get the header for my email back on Firefox?

Thank you.

Ron Coulter

Our bank has notified us that we need to update our browser. We have a Mac (21.5-inch, Late 2009) with OSX Yosemite version 10.10.5. We are currently using Firefox 78.15.0 and it is up to date. Is there another version of Firefox that we can install that would be compatible with our older Mac and would allow us to access our bank? If so, how do we go about updating it. Thank you

Many sites that I go to state that my Firefox is out of date. But, when I look for an update, I can't find one. I have my settings set to "Update automatically" so don't know if it is or isn't updated.

Dragging and Dropping an image from a website to desktop for a “.jpg” file extension in Firefox 78.15.0esr (64-bit) (right click + drag to desktop) only works some of the time on a Mac Book Air. When “.jpg” saving does not work, image file is saved as a “weblog” (see image below). How can I do a permanent fix?

For the past several weeks when I click on Messenger from the Facebook web page I get a blank page with the Facebook header. Same if I click the little shortcut button (brings up a blank box). I've cleared all cookies and cache but no change. I do not have this problem with Safari so I believe it is a Firefox issue and not a Facebook issue.