Showing questions tagged: اعرض كل الأسئلة
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Google Drive error message

Every time I open Google Drive, I get an error message that says "Google Drive was unable to load your view." And it no longer shows me the the filepath like it used to. … (read more)

Every time I open Google Drive, I get an error message that says "Google Drive was unable to load your view." And it no longer shows me the the filepath like it used to. I have tried clearing the cache and cookies, checked that javascript was enabled, and making sure cookies were allowed for the site. Nothing has helped.

Asked by heidi 1 year ago

Answered by cor-el 1 year ago

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Wordpress Login Redirect Hangs

Hi, I cannot use wordpress.com. When I click on "log in" it hangs at the redirect and I only get a blank screen. (Hangs here:) https://wordpress.com/log-in?redirect_to=… (read more)

Hi, I cannot use wordpress.com. When I click on "log in" it hangs at the redirect and I only get a blank screen.

(Hangs here:) https://wordpress.com/log-in?redirect_to=https%3A%2F%2Fwordpress.com%2F

I've disabled all extensions, cleared cookies and restarted, nothing seems to work. Any help would be much appreciated.

Thanks!

Asked by gojohnny2019 1 year ago

Answered by cor-el 1 year ago

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"Website will not allow Firefox to display the page if another site has embedded it"-- but even a new window wont load?

hi, i see this often: "Website will not allow Firefox to display the page if another site has embedded it". {see attached} but even when i click on open site in new win… (read more)

hi, i see this often: "Website will not allow Firefox to display the page if another site has embedded it".

{see attached}
but even when i click on open site in new window, the new window wont load. just a blank with spinning circle forever {see attached}

this usually happens when i click on a trusted site's "help" tab or button. this is a new problem that just started a week or so ago. {eg, gmail and youtube} please, how can i set it so i can see these view?

Asked by z. ixa 8 months ago

Last reply by z. ixa 8 months ago

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Reader View Icon

I accidentally right clicked and hit "Remove from Address Bar" on the Reader View icon and now it's gone. I tried typing "about:config" into the browser and searching "re… (read more)

I accidentally right clicked and hit "Remove from Address Bar" on the Reader View icon and now it's gone. I tried typing "about:config" into the browser and searching "reader" then selecting the "reader.parse-on-load.force-enabled" toggle to "true" and that didn't get it back. Is there a way I can get it back?

Asked by RogerN04 1 year ago

Answered by cor-el 1 year ago

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Utilising Firefox (current ver. 78.15.0esr) totry to access Ancestry.com

I use Firefox (78.15.0esr) to access Ancestry.com. I use a MacBookPro 15in (late 2013) fully rammed etc. Also tried the same procedure on another MacBookPro 13in (late 2… (read more)

I use Firefox (78.15.0esr) to access Ancestry.com. I use a MacBookPro 15in (late 2013) fully rammed etc. Also tried the same procedure on another MacBookPro 13in (late 2015) with same result. Also updated Java to ensure latest version.

Problem 1. Having problems utilising there Messaging system and

Problem 2. Cannot see Graphics (i.e. pictures attached to individual record files [though thumbnail's can be seen]).

What I have done: I approached Ancestry and was sent several generic FAQ URL's (https://support.ancestry.com/s/article/Fixing-Page-or-Button-Problems-on-Ancestry?language=en_US) suggesting clear cache etc. • Have tried all of their 'suggestions' (and on a second computer) with no benefit. Any ideas on what I could do to rectify the issues? • The people assisting don't appear to understand HTML.

Asked by jim.challenor 1 year ago

Last reply by jim.challenor 1 year ago

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In Firefox Lockwise, I cannot export my login/password datas.

Hello. I share the exact problem had by [[magicienne|https://support.mozilla.org/en-US/user/magicienne]] (posted 4/6/21, 4:08 AM) I too, only have the choice of importi… (read more)

Hello. I share the exact problem had by [[magicienne|https://support.mozilla.org/en-US/user/magicienne]] (posted 4/6/21, 4:08 AM)

I too, only have the choice of importing data into Firefox. Not exporting. I've version 78.9.0esr (64 bits) of Mozilla as well and work on an iMac OS X (El capitan). My desire is to import the information into Safari v15.6.1 installed on a MacMini v10.15.7.

I've read and followed the directions posted 4/6/21, 11:20 AM by moderator [[cor-el|https://support.mozilla.org/en-US/user/cor-el]] to no avail. The export function still does not show in the pull down menu.

•••••

The directions read: The export and import logins menu items aren't present in Lockwise in Firefox 78. • Firefox 79+ comes with an export to CSV feature. • Firefox 80+ comes with an import from CSV feature.

The LoginExport.jsm module is present in Firefox 78, but hasn't been enabled and you need code in userContent.css to get the export menu entry in the cogwheel menu in Lockwise. Add code to the userContent.css file.

@-moz-document url-prefix("about:logins"){

button.menuitem-import, button.menuitem-export {
 display:block!important;
}

}

It is not that difficult to create userContent.css if you have never used it.

The first step is to open the "Help -> Troubleshooting Information" page and find the button to access the profile folder. • https://support.mozilla.org/en-US/kb/use-troubleshooting-information-page-fix-firefox

You can find this button under the "Application Basics" section as "Profile Folder -> Open Folder". If you click this button then you open the profile folder in the Windows File Explorer. You need to create a folder with the name chrome in this folder (name is all lowercase). In the chrome folder you need to create a plain text file with the name userContent.css (name is case sensitive). In this userContent.css text file you paste the text posted. On Mac you can use the TextEdit utility to create the userContent.css file as a plain text file.

You need to close (Quit/Exit) and restart Firefox when you create or modify the userContent.css file.

•••••

Please see attached image of my userContent.css file within the chrome folder.

I'm certain you will be able to help. Thank you for your assistance.

Asked by aarosco 1 year ago

Answered by aarosco 1 year ago

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Being blocked

I am unable to sign up for a credit card. The application form does not come up. There is the possibility that it is being blocked, perhaps by a cookie, perhaps by a secu… (read more)

I am unable to sign up for a credit card. The application form does not come up. There is the possibility that it is being blocked, perhaps by a cookie, perhaps by a security feature in the Browser. How do I turn off whatever is blocking the form from popping up?

Lewis

Asked by Lewis7 1 year ago

Last reply by Lewis7 1 year ago

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Dangerous Sync Language and Help with Fixing Sync Profile

There are 2 processes involved in Firefox Sync, and 0 differentiation between them in the language used to describe what Firefox Sync does in any of the documentation, th… (read more)

There are 2 processes involved in Firefox Sync, and 0 differentiation between them in the language used to describe what Firefox Sync does in any of the documentation, this makes nearly every discussion on the topic highly confusing to borderline misleading.

When you press Sync, you are pushing settings to Firefox servers. When you sign in to Sync, you are pulling settings from Firefox servers.

Both of these steps are referred to interchangeably as "syncing" and there is next to no documentation of what causes each to occur nor what they actually do.

Why is this dangerous you might ask? Well, let's say I buy a new computer, I want to set it up the same way I use all my devices, so I sign in to sync to synchronize my settings, makes perfect sense. Nothing tells me anything is happening when I sign in, so I click the sync button because I want to synchronize my settings with my other devices. Big mistake. I've just overwritten the server-side sync profile with a default Firefox profile. You know how you fix that? You sign in and press the sync button to overwrite the sync profile again. But you know what happens when you sign in? You become synced with the now blank sync profile and lose all the settings that you want to be pushing to the sync profile. This just happened to me. Thankfully I was only choosing to sync add-ons and options AT THE TIME and I have backups that are about 6 months old and I rarely change settings, but some things like my homepage URLs are something that I do change fairly often, and I'm sure some additional sites were whitelisted since by default I just reject all cookies. I also thankfully use policies.json to block updates so I didn't immediately get assaulted by that too.

SO! I HIGHLY suggest that when merely signing in to Sync, the default should be for syncing to be off to start off with, so that you can choose what to "sync" BEFORE it occurs. However, because of the language, the question arises, what am I choosing to sync for? Am I choosing what to PULL from servers? Or am I choosing what gets PUSHED to the servers? When syncing is turned on, does that mean I an pulling the settings that I have chosen? Or am I am pulling ALL settings while only pushing what I have chosen IF I click the Sync button? Or do I push EVERYTHING?

It's incredibly unclear how the Sync feature works and both of the "main" articles on it are completely useless for understanding it because the term "sync" is used interchangeably for pushing or pulling settings.

https://support.mozilla.org/en-US/kb/how-do-i-choose-what-information-sync-firefox https://support.mozilla.org/en-US/kb/sync-custom-preferences

What are the correct steps to rectify this horrid situation? Sign-in, set-up sync, choose "Options" and "Add-Ons" again, THEN copy over the backup settings, THEN Sync them to the "cloud"? If I have 2 different devices setup with sync, and 1 chooses to sync options and the other chooses to sync bookmarks, then I click sync on BOTH devices repeatedly, what occurs?

Asked by neijyry 8 months ago

Last reply by neijyry 8 months ago

Firefox 78 working after March 31, 2024

I am not a "techie" kind of person, so please bear with me. I received the email from Mozilla telling me to update my Firefox. Will Firefox 78.15.0 continue to work on m… (read more)

I am not a "techie" kind of person, so please bear with me. I received the email from Mozilla telling me to update my Firefox.

Will Firefox 78.15.0 continue to work on my Mac after March 31, 2024? I do not use Sync. I do have many bookmarks and saved passwords. The email from Mozilla is a bit unclear what will happen. I am using an older computer running Mac OS 10.10.5 and cannot update to a newer system, so I cannot update Firefox. Thanks very much.

Asked by mrepi2000 4 months ago

Last reply by jscher2000 - Support Volunteer 2 weeks ago

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Firefox is blocking access to Astound/wave.mail

Firefox is denying access to Astound/wave mail. About 3 days ago Firefox posted a warning: Potential Security Risk Ahead. I am wondering if my recent activity is the caus… (read more)

Firefox is denying access to Astound/wave mail. About 3 days ago Firefox posted a warning: Potential Security Risk Ahead. I am wondering if my recent activity is the cause. On October 23 my MasterCard account was charged $2.99 by a firm in Cyprus. MasterCard is investigating, and suggested that the card be cancelled, with a new card to arrive in the mail. They also advised that I alert my contacts that use MasterCard. In that process I attempted to change my password with Astound/Wave. But, every time I tried is was rejected. I Tried about a dozen times, one attempt right after another. I am thinking that that activity alerted Firefox that someone, other than me, was attempting to learn my information. Just seeing a dozen actions in a brief amount of time should have caused concern for me.

Is this possibly why Firefox is blocking our access to Astound/WAve mail?

Craig George

Asked by dana-craig 1 year ago

Last reply by cor-el 1 year ago

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missing web page images

I have images in a photo gallery site. All of a sudden several months ago many images on every page failed to show, while a few others do show - but my main "collection" … (read more)

I have images in a photo gallery site. All of a sudden several months ago many images on every page failed to show, while a few others do show - but my main "collection" page does show every image it has in it. The web site tries to tell me the problem is one of my settings, but this problem started on an old Mac with old browser versions, BUT, this week I bought a new Mac with the top OS, and downloaded all new browser versions - - and the problem still happens exactly like before. And now I'm trying to find someone who knows what they are talking about!!! Using a Mac Studio / with Ventura 13.4

Asked by PwF 11 months ago

Last reply by cor-el 10 months ago

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Refreshed firefox

I refreshed Firefox, now my logins are all gone and when I input them to sites, click on Save, nothing will save. Also my Facebook page is not missing half the stuff on t… (read more)

I refreshed Firefox, now my logins are all gone and when I input them to sites, click on Save, nothing will save. Also my Facebook page is not missing half the stuff on the page.

Asked by sphilips 11 months ago

Last reply by sphilips 11 months ago

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Have been trying to overcome/identify issues using Ancestry.Com with Firefox

I have been trying to identify ongoing problems using Firefox (78.15.0esr (64bit)) on a Mac (using OS10.11.6) wiht Ancestry.com. Most of the system works fine , except f… (read more)

I have been trying to identify ongoing problems using Firefox (78.15.0esr (64bit)) on a Mac (using OS10.11.6) wiht Ancestry.com.

Most of the system works fine , except for their internal mail system and graphics.

When I copied some of the text produced (i.e. graphics) into BBEdit, I was able to isolate and produce a graphics output, so I am stumped.

When I spent hours trying to interact with Ancestry, all they do is to send links to FAQ (the same one form different issues) indicating that their 'Tech Support' is less than basic. they of course indicate that Firefox is the issue, but i don't believe this is the case.

I have used another Mac computer to try to access with no luck (changed settings on Firefox e.g. extensions).

Looking for a way to problem solve etc to rule out issues.

BTW Ancestry recommends the use of Firefox as the browser of choice.

regards

Jim

Asked by rynnejt 1 year ago

Last reply by cor-el 1 year ago

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Youtube says I'm blocking ads

Suddenly when I try to go on Youtube, I get messages that I'm blocking ads. I'm on a Mac-mini using X El Capitan V10.11.6, which is the highest I can upgrade to. I'm usin… (read more)

Suddenly when I try to go on Youtube, I get messages that I'm blocking ads. I'm on a Mac-mini using X El Capitan V10.11.6, which is the highest I can upgrade to. I'm using Firefox Browser 78.15 (64-bit) and info shows it's up to date. My old Safari browser still will work with Youtube, but Foxfire is my go-to browser.

Asked by VJS 9 months ago

Last reply by cor-el 6 months ago

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You make it difficult mozilla to give feedback. Round in circles so that those who give feedback cannot access the cr*ppy site.

Once you get the DATE written correctly THEN you can hope to fix the multitude of aberrations in this confused so-called feedback loop. You are STEALING our data and noth… (read more)

Once you get the DATE written correctly THEN you can hope to fix the multitude of aberrations in this confused so-called feedback loop. You are STEALING our data and nothing more. 2022 09 06 13:41:59 is the correct and ONLY way to write time. Every other method is childish and not acceptable. Ask a scientist. So to my original complaint: 1. On my macbook trash from usa I have the latest version of Firefox. 78.something 2. On my airbook trash from usa, I have the latest version of Firefox 103.something The later is COMPLETE trash and I even doubt if it is from Mozilla, but on viewing these pitiful "help" pages perhaps that is the American way. Because A. I DON'T want ANY dates written in a Son-from-sicko manner. B. I don't want more space wasted with - zoom + controls on the menu bar and beside "New Tab". C. I want to help you poor b*ggers, but if you can't speak nor write in English then clearly you will have difficulty explaining what you are trying to establish. Americans are KNOWN for not being able to express themselves using the English language. So WHY would anyone let them have ANY say in how things are organised? D. I don't want to automatically check if Firefox is the latest version and as one person complained "It keeps asking you if you want to update ten times a day". I want it (the firefox prompt) to be able to inform me a maximum of

     1. Once a day
     2. Once a week
     3. Once a month

with frequency set at a rate which is adjustable. D. I LOST all my data stored in the various TABS because on reboot (on the mac air), the Firefox (102) changed to a later version (103) and LOST all my Tab information and History!!

As I am not a typical American pervert who is ashamed of looking at various sites and thus is afraid of someone finding out what he has viewed: I do NOT need to erase History. WHY would anyone wish to erase all the evidence of the work they have spent the day doing? I NEVER erase history as I wish to keep a record of the various methods I have used in educating the uninformed, so that we ALL at some point can become enlightened. THUS, the clear DATE (WHICH INCLUDES TIME!!!) should show the very second that I logged on to each particular address. It is hence SIMPLE to see where we have wasted most of our time and therefore LEARN to avoid those sites (typically American) in future, since they have a common SOURCE (USA land where most people live in wooden huts yet use the most resources).

Now, set that in front of your team of experts around the globe to play with for the next year and come back when you have got the BASICS right!!! I've no idea how ANYONE could even THINK of asking an American something unless they wanted to know if the Crossball Rangers had done well in the SuperBall basket ball rally. J*sus f*cking chr*st get sorted. And from the first message which I had started but was delayed with your complicated sh*te wasting our time....

<There is only ONE way to display the date or time.

2022 09 06 13:26

the rest is trash from usa, which no one needs.

Ask a scientist.

"You must be signed in to add comments" should be written FIRST so that we don't waste our time writing when we have no intention of going through the tedious process of "signing in" when you guys can't even get the DATE right!!!!>

Now this whole message goes into my own records of "dealing with yanks" folder under Firefox and not mozilla, since you don't even have the ability to send us a copy of what we have written for our own convenience. Clearly almost an hour spent on trying to educate at least ONE individual (who perhaps reads this), just one hour of thousands of hours I have spent seeking to get the message across for the past thirty years. Peter Jennings (yes ABC News) was thankful that I informed him and 300 million other Americans of the earthquake back in the late 1980s but that is beyond the scope of this present matter.

Asked by whatsitcalled 1 year ago

Last reply by Paul 1 year ago

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source of a pop-up box saying "Apple wants to make changes...."

I've been using Firefox browser for Facebook and other online purposes for several years. Over much of that time I periodically (several times per week, minimum) get a sm… (read more)

I've been using Firefox browser for Facebook and other online purposes for several years. Over much of that time I periodically (several times per week, minimum) get a small pop-up box, usually while I'm on Facebook, which is headed "Apple wants to make changes. Enter your password" The "USERNAME" box shows only my first name, John, (which is my admin password for the laptop) and the "PASSWORD" box is empty. No indication of what changes Apple wants to make, so I've never put my password in, and when I hit "cancel" I have to cancel three times before it goes away, only to show up sometimes within minutes, or sometimes days. Until today I'd not been able to get a diagnosis from Apple, but their help person, after a screen-sharing session today said it doesn't come from Apple and she suggested I contact Firefox Support and ask about it. So I'm asking. The screen shot below shows what it looks like, although I closed Firefox before i took this screen shot, just to see if the box would remain, and obviously, it did. Any thoughts as to whether this is somehow coming from Firefox? Thanks, John Jessup

Asked by jfjessup 1 year ago

Answered by cor-el 1 year ago