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  • Archived

How do I ensure that cached data does not prevent Firefox updating settings while Am testing and debugging a site?

During site testing and development, after a while, Firefox Inspector and Browser no longer updates css settings saved in my editor! Then when I switch browser, the fresh… (read more)

During site testing and development, after a while, Firefox Inspector and Browser no longer updates css settings saved in my editor! Then when I switch browser, the fresh browser displays the page with the new settings. Why Is it so? And is there something I can do to ensure, the browser does not stop updating my pages with changed settings in my CSS?

Asked by Nedum 2 years ago

Last reply by FredMcD 2 years ago

  • Archived

Post data lost in php on refresh

I need help with this question: https://stackoverflow.com/questions/50580123/losing-post-data-after-a-submitted-multipart-form-data-form-reloadfirefox it chrome and oper… (read more)

Asked by chrysu 2 years ago

Last reply by Shadow110 2 years ago

  • Archived

Videos that are not on a major website (YouTube, Twitter, Twitch, etc.) will not play

Like the title says, videos on YouTube or Twitch or Twitter all work perfectly fine. However, videos that are hosted by my university on their page or livestreams hosted … (read more)

Like the title says, videos on YouTube or Twitch or Twitter all work perfectly fine. However, videos that are hosted by my university on their page or livestreams hosted on smaller news websites do not work. They often show the loading symbol for 30 seconds or so an then state "The media could not be loaded, either because the server or network failed or because the format is not supported." or "No video with supported format and MIME type found." I've tried safe mode (I'm in safe mode now as I type this), and I've tried uninstalling and reinstalling Adobe Shockwave and Flash. None of these have fixed this issue.

One of the websites I'm trying to access is http://live.bhrt.ba/ . Any help is gratefully accepted.

Asked by PancakeSquid 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Unable to sign in to my sync account (incorrect password even though i just resetted)

So, As the title says I am unable to sign into my firefox sync account; whenever I try to I get a message saying that I have entered an incorrect password (though the pas… (read more)

So, As the title says I am unable to sign into my firefox sync account; whenever I try to I get a message saying that I have entered an incorrect password (though the password I had entered was correct)

Even after resetting firefox still fails to recognize my password

Interestingly the only workaround i have found is resetting and allowing my browser to recognize my password, and auto-insert it makes it sign it correctly, which is funny since when I type or paste the correct password it isn't recognized.

This issue appears on all iterations of firefox (Linux; Windows; Mobile)

Asked by MPSS 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

FireFox Help search won't work with message Java version corrupt

I opened Firefox Help and tried to search on a topic 'hyperlink' Message window opened. Message was that Java version was corrupt. I uninstalled java and reinstalled the … (read more)

I opened Firefox Help and tried to search on a topic 'hyperlink' Message window opened. Message was that Java version was corrupt. I uninstalled java and reinstalled the latest version. I am aware that Mozilla not longer supports java. But how do I get Firefox Help search to work?

Asked by gilberto37 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

locked account because Firefox thinks an email is invalid. no way to fix this?!?

I am working on a computer migration for a relative. We are trying to get them all restored and spun up on the new computer (the original one experienced a hardware fail… (read more)

I am working on a computer migration for a relative. We are trying to get them all restored and spun up on the new computer (the original one experienced a hardware failure and is unrecoverable) and Firefox is being a massive problem...

When attempting to sign-in, their username (email address) and password work just fine, but the unexpected two-factor email authentication/verification message never came through. After attempting to re-send the verification email, we were presented with the message that the account is "locked" and "if this is a valid email, _let us know_ and we can help unlock your account" (however that "let us know" link goes nowhere helpful... it only sends you to this forum, not to a page where you can call or email support directly.)

Asked by DeviantO 1 year ago

Last reply by guigs 1 year ago

  • Archived

When downloading files in Korean the file name breaks into codes

When download files in Korean, the file name breaks into impossible codes and letters. Use to fix this issues in in abou:config disable network.st... utf-8 but that optio… (read more)

When download files in Korean, the file name breaks into impossible codes and letters. Use to fix this issues in in abou:config disable network.st... utf-8 but that option is gone. Is there solution to fix this problem?

Asked by cobanana 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

Firefox Quantum Version 61.0 (32-bit) updated automatically i lost my profile Data(Bookmark ,Cookies etc )

Admin , Today Firefox automatically updated to Firefox Quantum Version 61.0 (32-bit) and I lost all my Bookmark ,Cookies etc .It showed message before Open in safe mode … (read more)

Admin , Today Firefox automatically updated to Firefox Quantum Version 61.0 (32-bit) and I lost all my Bookmark ,Cookies etc .It showed message before Open in safe mode or open normally .I select Open normally ... I can see In about:profiles.

Profile: default-1487690735779 This is the profile in use and it cannot be deleted. Default Profile yes Root Directory C:\Users\usman\AppData\Roaming\Mozilla\Firefox\Profiles\5sk9c5pl.default-1487690735779-1530305829750 Local Directory C:\Users\usman\AppData\Local\Mozilla\Firefox\Profiles\5sk9c5pl.default-1487690735779-1530305829750


Earlier i see 2 folders in C :\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles

5sk9c5pl.default-1487690735779-1530305829750 prorjmbh.default-1487690735779-1523479659903


I save both profile in different place as a backup My old profile (prorjmbh.default-1487690735779-1523479659903) was locked and empty but i copy the name. Latter old profile (prorjmbh.default-1487690735779-1523479659903) remove automatically after restart ... Is there any way i can get my old profile back.It is very Important. ....

Asked by Usman123 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

Is there a good way to report a safety or accessibility bug?

Hi, I am photosensitive, and encounter a lot of safety and accessibility problems online. I have configured Firefox to try to block as many strobes and other dangers as p… (read more)

Hi,

I am photosensitive, and encounter a lot of safety and accessibility problems online. I have configured Firefox to try to block as many strobes and other dangers as possible, but I am not an expert, I haven't found enough solutions, and USERS SHOULDN'T HAVE TO BE EXPERTS TO USE THE WEB WITHOUT MIGRAINES AND/OR SEIZURES.

I have posted a bug about one of these problems. It was "resolved invalid" because I should report an "accessibility bug," instead of reporting an accessibility bug.

https://bugzilla.mozilla.org/show_bug.cgi?id=1472345\

I know there'sa an underlying refusal to make it possible to use the web without injury, because:

https://bugzilla.mozilla.org/show_bug.cgi?id=227886 is still WONTFIX

If there were a safe browser, I'd use it, but there isn't.

Asked by MarjaE 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

my firefox randomly not loading new tab or new search and works after I close and reopend the browser.

when I opened the firefox and browse a page, it work normally as it shld. but then, after sometime, it will start not loading any new page(even a simple google search pag… (read more)

when I opened the firefox and browse a page, it work normally as it shld. but then, after sometime, it will start not loading any new page(even a simple google search page). just keep loading loading and loading. nothing is wrong with my initernet connection. and after i close the entire browser and reopen it, then it will start working back. Why is this happening and how to solve it?

Asked by helloworld123 1 year ago

Last reply by Shadow110 1 year ago

  • Archived

stolen passwords

Last night I received an email, the main content of which was clearly spam, though trying to blackmail me, the reason for my concern was the heading included a password t… (read more)

Last night I received an email, the main content of which was clearly spam, though trying to blackmail me, the reason for my concern was the heading included a password that I use, though not frequently. The email claimed to use a keylogger to get this password. I have not visited the site that I use the password for, for some time and as Firefox remembers the password I would not have typed it in. I scanned my desktop (Ubuntu 16.04) with clam tk and it picked up 60 items which I quarantined, these were in Libre office and not Firefox. I have since deleted and re-installed both Firefox and Libre office, and changed passwords. My concern is, how did it get hold of a password?, and other than what I have already done is there any other measures I should take to secure my computer? Thanks in advance

Asked by stujo 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Automatically went to another language and can't fix.

You guys did a recent upgrade and now my browser is in a different language. I have tried to set it back to English US SEVERAL time and have also re-installed it SEVERAL… (read more)

You guys did a recent upgrade and now my browser is in a different language. I have tried to set it back to English US SEVERAL time and have also re-installed it SEVERAL times but can't get it back in English US. What's the scoop?

Asked by FremontDan 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Netflix won't play since Firefox 61 update installed

I've been following the post concerning this topic "Since upgrade to FF 61.0.1 Netflix stopped streaming" and tried the proposed solutions suggested . . . all without suc… (read more)

I've been following the post concerning this topic "Since upgrade to FF 61.0.1 Netflix stopped streaming" and tried the proposed solutions suggested . . . all without success. I've been a long time FF user but if no solution soon, will move to something else. As per Loyall's post, netflix works fine in Edge.

Asked by MattB62 1 year ago

Last reply by cor-el 1 year ago

  • Archived

Firefox 61 Drop Down Menus Not Working Properly...

This has been a continual problem since Firefox 56 or 57. There have been no suggestions that have worked to correct this issue. If someone want to check this out for t… (read more)

This has been a continual problem since Firefox 56 or 57. There have been no suggestions that have worked to correct this issue. If someone want to check this out for themselves, log into eBay and start the process to list an item. When you see all of the drop down menus to select different things (like the item condition, etc.), you will find that the menus will NOT stay open (you have to click and hold the left mouse button to make your selection).

This is occurring with two bluetooth mice and a USB mouse as well. The operating system is MacOS 10.13.5. The problem does not occur in the versions of Firefox prior to 56 or 57 and the problem does not occur in Chrome.

One thing I just discovered is that if I click at the very outside edge of the menus, they will usually stay open. I really would like to get this issue solved once and for all. Refreshing the browser does not change anything and neither does safe mode. I think there is some coding change within Firefox that is causing the issue.

If anyone has any idea as to what might be causing this issue, please respond. Thanks in advance.

Asked by Brian 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Firefox keeps crushing

Recently tabs in Firefox just kept crashing. It happens on diffirent pages - twitch, youtube, netflix, even on pages with the news. Sometimes they crash instantly, other … (read more)

Recently tabs in Firefox just kept crashing. It happens on diffirent pages - twitch, youtube, netflix, even on pages with the news. Sometimes they crash instantly, other times they crash after sometime. If I try to restore tabs - it either helps and they load again to drop after some time again or they crash instantly or do not load at all. I checked for new drivers, run anti-malware soft, loaded in Safe Mode - it didn't helped. Here's the recent crash ID Crash ID: bp-1a75ffa5-2f0b-4797-b840-276531180725

Asked by henrywayat 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

My bookmarks are missing, and the help just flips back to where I started over and over.

I went to help. then missing lost bookmarks, then recover lost bookmarks, then it goes back to lost, and then again to recover. Where can I find them and get them back. … (read more)

I went to help. then missing lost bookmarks, then recover lost bookmarks, then it goes back to lost, and then again to recover. Where can I find them and get them back.

Asked by janvandenhout 1 year ago

Last reply by jscher2000 1 year ago

  • Archived

In the latest Firefox version (July 18) links to other pages in the same site won't work, but other links do. Why not (they work in other browsers)?

Within that same web site the links to its associated PDFs and to other websites work in all browsers, still including Firefox in its latest version, so why the links to … (read more)

Within that same web site the links to its associated PDFs and to other websites work in all browsers, still including Firefox in its latest version, so why the links to other pages within the same site no longer work in the latest version of Firefox when they always did in every other version is a mystery to me. Being non-technical, the obvious work-around of going back to a previous version is something equally mysterious and therefore inaccessible to me. I have never had to think of doing it before, having been a Firefox (default browser) user for eight years, opting always to have auto upgrades to the latest version because of a trouble-free experience of Firefox - until now.

Filling in an online ballot yesterday on a different website, while using Firefox, threw up a very similar problem. When I clicked on 'read candidates' statements', which had a PDF icon next to it, I wasn't taken to a PDF: nothing happened. So I suspect it was a link to a different page of that website, which comprised just a PDF. All very frustrating. I have reported this to the electoral body which provides the secure online ballot for the organisation staging the election, outlining what I describe above, and asking them too to report this to Mozilla.

My work-around, until Firefox fix this issue, which I have reported to them, is simply to use Internet Explorer or Chrome when necessary, resisting the temptation to make one of them my default browser and thus make even more megabucks for their rapacious owners.

Any help would be appreciated, but please don't assume when you kindly respond that I have technical knowledge! Plain English instructions, please. Thank you.

Asked by HBob 1 year ago

Last reply by FredMcD 1 year ago

  • Archived

Random Tabs Opening Up Advising of McAfee Expiration

Tabs keep randomly opening up advising of McAfee expiration (see screenshot), however, McAfee is not installed on my computer. Also other tabs keep opening up asking me … (read more)

Tabs keep randomly opening up advising of McAfee expiration (see screenshot), however, McAfee is not installed on my computer. Also other tabs keep opening up asking me to install add-ons, these result in using task manager to shut down, as I lose control of Firefox.

I have no add-ons installed, one theme (light) and three plug-ins(Flash, H264 CODEC and Widevine) so nothing I would consider as malware/adware.

Any suggestions.

Asked by BlueMoon23 1 year ago

Last reply by FredMcD 1 year ago