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I just updated to Firefox 6.0.2 and it is still freezing intermitantly. It lasts for 30-60 seconds. Before the update it froze intermitantly for more than 60 seconds. Help me unfreeze firefox!

Firefox will crash and say NOT RESPONDING at random. This happened when I updated to 6. I don't want to have to break into my system to make it work when Firefox 5 and un… (read more)

Firefox will crash and say NOT RESPONDING at random. This happened when I updated to 6. I don't want to have to break into my system to make it work when Firefox 5 and under worked fine.

Asked by bokarosan 9 years ago

Answered by John99 9 years ago

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Firefox 6.0.2: Periodic freezes every minute (60")

My problem is as follows: everything worked fine with my Firefox on all my computers. All of them were sync'ed with firefox sync (including my mobile). Then, on my Window… (read more)

My problem is as follows: everything worked fine with my Firefox on all my computers. All of them were sync'ed with firefox sync (including my mobile).

Then, on my Windows 7 Home Premium 64-bit desktop (Q9450 CPU, 4Gb of RAM, Asus P5KC motherboard Intel P35-based), I replaced the motherboard and the CPU. Obviously I reinstalled Windows from scratch and Firefox as well. From plugins, I installed only Adblock plus with the Easylist and malwaredomains lists. The same plugin (along with others) were installed previously on my desktop. I initiated a new sync and my bookmarks and everything obviously appeared ok.

On this new hardware platform (Q9650 CPU, 8Gb RAM, Asus Rampage Extreme, Intel X48-based) I experienced strange freezes, which felt that they ranged from 10" to 30". These happen while I am trying to do an action, like fill in a form for example. Firefox does not freeze while it is idle. When this freeze takes place, it affects only firefox. Nothing else gets affected. Made a clean uninstall, re-installed with only adblock plus and enabled firefox sync. Same issue...

It drives my crazy because both the motherboard and the cpu are better than the one I used to have. The system is not overclocked. All my other firefox installations work perfectly.

I should add that I also tried checking with certain sqlite commands the integrity of all sqlite databases. All were ok. Additionally, I deleted this system from sync, completely uninstalled ff, deleted the relevant Application data subdirectories and made a fresh install, only with adblock plus and re-enabled sync. Same issue. Also tried using other memory DIMMs. Same thing again.

Atm, it feels like this is either motherboard related OR there is a "blocker" somewhere. What strikes me a lot is that it works perfectly on all my other computers (remember that all of them are firefox sync'ed) and that the problem appears on the strongest of these machines...

I've read some bug reports in bugzilla that *seem* to be similar to mine, but can't quite correlate the same. Then I stumbled an excellent process explorer from winternals (mentioned in this thread here as well), which you can get from http://technet.microsoft.com/en-us/sysinternals/bb896653

Running this process explorer along firefox I noticed that initially all seem fine. Selecting View -> System Information I watched what happened while browsing. Initially, browsing causes some small spikes. Then something *very* strange happens (see attached pic):

   Every 120" cpu load rises for approximately 60".
   During the 60" cpu peak, firefox exhibits the freezing
   firefox is ok during the rest (120-70=50") of the time only! 

Note that this behaviour does not appear immediately at firefox start, but rather appears later on. I can not pinpoint the exact cause at this point. Once this 2 minute cycle starts, it does not stop until firefox exits!

Perhaps this should be submitted as a bug directly, but it felt like I had to gather some expert opinion here to help me and the devs on this.


EDIT: Updated info. From sysinternals, I can see that when the 60" peaks take place, cpu time is dominated by thread MOZCRT19.DLL (see 2nd screenshot). During that time, the following seem to be causing the peak:

mozsqlite3.dll!sqlite3_reset+0x2db1 mozsqlite3.dll!sqlite3_step+0xd9 xul.dll!?CanUseOpaqueSurface@Layer@layers@mozilla@@QAEHXZ+0x1d81 xul.dll!?CanUseOpaqueSurface@Layer@layers@mozilla@@QAEHXZ+0x1c58 xul.dll!?CanUseOpaqueSurface@Layer@layers@mozilla@@QAEHXZ+0x1bc6 xul.dll!NS_GetXPTCallStub_P+0xb59 xul.dll!?IsOriginalCharSkipped@gfxSkipCharsIterator@@QBEHPAH@Z+0x28f9a xul.dll!?GetEffectiveClipRect@Layer@layers@mozilla@@QAEPBUnsIntRect@@XZ+0x659 MOZCRT19.dll!_endthreadex+0x78 MOZCRT19.dll!_endthreadex+0x106 ntdll.dll!RtlInitializeExceptionChain+0x63 ntdll.dll!RtlInitializeExceptionChain+0x36

Asked by Michail Pappas 8 years ago

Answered by John99 8 years ago

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Each firefox update is not compatible with latest version of Java (which 90% of the internet uses), how can this be fixed NOW so I can use firefox?

I don't care for firefox updates, trying to be bigger and better than the competition, I get it. However, each update is 100% incompatible with Java and in case the indiv… (read more)

I don't care for firefox updates, trying to be bigger and better than the competition, I get it. However, each update is 100% incompatible with Java and in case the individuals who collaborate and makes such updates are unaware, the entire world wide web uses Java. Why would anyone want to use firefox when they can't even use the internet?

Asked by BaileeB92 9 years ago

Answered by James 9 years ago

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Since i updated latest version 6.0.2, it keeps getting stuck and goes really slow and the coloured beach ball spins for ages, so all i can do is force-quit - how can i install the version before this version again?

On a Mac Book pro - running 10.6.8 Firefox was fine until the last couple of updates that happened without my consent (?). Suddenly there were weird errors and crashes o… (read more)

On a Mac Book pro - running 10.6.8

Firefox was fine until the last couple of updates that happened without my consent (?).

Suddenly there were weird errors and crashes of Flash and slow loading pages. Now it's gone into rubbish mode where the beach ball spins at the slightest fast type or double-click and then all i can do is force quit. It's as if it can't cope with anything anymore. How do i uninstall and keep my bookmarks etc and re-install an earlier version of it as it was before it got updated? Thanks

Asked by blissgaze 9 years ago

Answered by Hasan 9 years ago

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Hangs whenever I try to login to facebook FF6.02 reinstalled

Cannot use facebook with FF. Uninstalled FF and installed it again. It just only hangs whenever I am loggin in to facebook. Is it not possible to use FF in sites requirui… (read more)

Cannot use facebook with FF. Uninstalled FF and installed it again. It just only hangs whenever I am loggin in to facebook. Is it not possible to use FF in sites requiruing loging in ?? Tried Chrome without any problem just to check the network etc Is the FF era now gone? Does one have to use Chrome if you wanna be a part of the net?

It started with FF3.6. I updated to 6.0.2. Same thing cannot login to any site using FF. Tried also in Safe-Mode with same result: Cannot use FF when logging in to any site.

I guess I have to abandon FF, I am disappointed; it is nice if it only been useful ...

Asked by rotan_rolle 8 years ago

Answered by Hasan 8 years ago

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when firefox starts get error XUL Runner platform

installed 6.0.2 on windows 7 version kb2607712 but when firefox starts get error XUL Runner platform version 6.0.1 is not compatible with mivesrion >=6.0.2 maxversion… (read more)

installed 6.0.2 on windows 7 version kb2607712 but when firefox starts get error XUL Runner platform version 6.0.1 is not compatible with mivesrion >=6.0.2 maxversion >=6.0.2'. have uninstalled and downloaded and re-installed but same problem occurs.. after this firefox wont start at all.

Asked by coultona 9 years ago

Answered by cor-el 9 years ago

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Why isn't there an option for new tabs to open to your homepage?

This was an option in previous versions of Firefox. What sense does it make to remove functionality? I don't want to have to middle click my home button, and it's absolut… (read more)

This was an option in previous versions of Firefox. What sense does it make to remove functionality?

I don't want to have to middle click my home button, and it's absolutely ridiculous to have to install an extra addon to restore basic features that were included in versions that came out 5 years ago.

What's the deal?

Asked by Brady_ 9 years ago

Answered by cor-el 9 years ago

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"AVG Secure Search" is obviously a kind of malware that attaches itself to FF. Is Mozilla working on killing it?

See, for example, http://techdows.com/2011/09/removing-avg-secure-search-as-search-engine-in-firefox.html. Since it's hijacking a Mozilla product, Mozilla's apparent ind… (read more)

See, for example, http://techdows.com/2011/09/removing-avg-secure-search-as-search-engine-in-firefox.html. Since it's hijacking a Mozilla product, Mozilla's apparent indifference is baffling.

Asked by rlohmann 9 years ago

Answered by Plinkey 8 years ago

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zoom applied on site basis

When I open mail.yahoo.com in two different tabs, one to see a message I compose, another to see a message I read, I can not set different zooms to the two tabs, such tha… (read more)

When I open mail.yahoo.com in two different tabs, one to see a message I compose, another to see a message I read, I can not set different zooms to the two tabs, such that I either see one of them too large or the other too small. This was not the case before the last update, and I believe that it is a very costly simplification.

Asked by doru001 8 years ago

Answered by cor-el 8 years ago

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Firefox 7.0 incompatibility with ZoneAlarm

I just received a notification that Firefox 7.0 is available. When the installation starts, it gives a warning that: ZoneAlarm Security Engine 1.5.324.0 is incompatible … (read more)

I just received a notification that Firefox 7.0 is available.

When the installation starts, it gives a warning that: ZoneAlarm Security Engine 1.5.324.0 is incompatible and will be disabled if Firefox 7.0 is installed.

I imagine the consequences of continuing with the installation will disable ZoneAlarm.

When will this problem be overcome?

I won’t update Firefox if it disables my system security?

Asked by tony_a20 8 years ago

Answered by SafeBrowser 8 years ago

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bug 278860

It has taken me twelve hours to find the name of my problem. I am a layperson. I have tried to close out all ff processes, but can't, because they don't appear. I am us… (read more)

It has taken me twelve hours to find the name of my problem. I am a layperson. I have tried to close out all ff processes, but can't, because they don't appear. I am using ff now because I created a new profile, which works (but for some reason, when it was created, it appeared as an earlier version of ff). My problems began when my computer crashed, and I couldn't run ff, so I used explorer to figure out how to fix the situation, and learned about creating other profiles. I have no way of accessing my old profile, because when I click on it, it is in use. When I open where it should be in the folder location, it used to say 'empty', but now I can see my new profile. I can't rename my old profile, as suggested in the bug 278860 bugzilla string, because I can't access it. This is so frustrating, because I need some of my bookmarks (and will from now on download them more often). Please help: I have invested a lot of time in trying to fix this on my own. I run windows 7, have the latest ff, and have plugins like adobe and java etc - all the basics.

Asked by Chouette 9 years ago

Answered by Hasan 9 years ago

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Why is Firefox so slow after the upgrade to OS X Lion? Safari opens pages immediately, like Firefox on Windows, but on Lion it can easily take up to 30 seconds.

Running OS X Lion 10.7.1 Mac mini early 2009, 4GB RAM. No other problems except both Firefox and Chrome are incredibly slow opening web pages when compared to the same tw… (read more)

Running OS X Lion 10.7.1 Mac mini early 2009, 4GB RAM. No other problems except both Firefox and Chrome are incredibly slow opening web pages when compared to the same two browsers in Windows or to Safari in OS X.

This happens whether other applications are running or not. Internet speed has not changed (tested 6 Mbps), not using proxies, etc. Yes, I did test after Quitting all other apps. It makes no difference.

Asked by jolenewa 9 years ago

Answered by dmmd123 8 years ago

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How do I customize the bookmarks menu, such as remove subscribe to this page and and hide or remove the unsorted bookmarks items on the menu bar for book marks?

In older version you could hide the or delete subscribe to this page option in the bookmarks menu bar option and the same for unsorted book makrs option. Also I would li… (read more)

In older version you could hide the or delete subscribe to this page option in the bookmarks menu bar option and the same for unsorted book makrs option. Also I would like to remove some of the spaces that surround these option in the menu.

I'm talking about the menu bar with the menu item bookmarks.

All of these options in the menu for book marks makes for a lot of unnecessary scrolling to of the bookmarks menu in either direction(up or down). I find it very annoying that there is NO option to either hide these items of to just out and out delete!

The tool bar I'm talking about has this list on it.

File Edit View History Bookmarks Tools Help

Now on this menu bar in the drop down bookmarks menu is where I want to get rid of or hide the above mentioned items which you use to be able to do.

Asked by bgodusky 9 years ago

Answered by Hasan 9 years ago