منتدى دعم ”Firefox“

When I use Firefox to visit youtube.com, it thinks my desktop PC is a mobile 'phone, and transfers me to m.youtube.com - how can I re-educate it??

I just downloaded Firefox to my computer last week because we are going to be going to a new software and they recommended we use Firefox. I am not able to use my mouse to scroll up and down the pages. I have to use the side scroll bar which is not really efficient. I just want to be able to use my mouse to move better. I am using Windows 7 on a regular PC. I probably have a setting that needs to be changed but I can't find it. I have already gone into options and checked auto-scrolling and tried the other settings as well. HELP!! Thanks!! Carolyn

When I do a search in firefox and the results turn up I get an arrow as I scroll page down and it skips a few lines. I would like to remove the arrows and control the page myself.

The tool bar or Firefox, as I am using it, has suddenly turned into either a transcription for Greek or Italian. I am a speaker of English and do not understand either language. What I am interested in is how can I change the language of the Firefox toolbar back to English. I would appreciate any help you can give me. I am using an iMac and have just installed the latest operating system. Thanks.

hello support agent, I'm face a problem. in work time on http://indianvisa-bangladesh.nic.in/visa/ (Indian visa appointment time) (BST 08:30:00 to 08:40:00) may be this time server was very busy or overloaded. but at this time someone get access on this website and done his task. just now i want to know some question : 1. Have any premium version of Mozilla ? 2. which IP or Port can i use for instant access without any error. (many time show"The connection was reset The connection to the server was reset while the page was loading" but this time i can access any other website) 3. can you tell me how can i get smoothly access on http://indianvisa-bangladesh.nic.in/visa/ this site without any problem during server busy time.

just waiting for kind response thanks Sobuj

When I press a new tab, it automatically directs me to a trovi.com search site which I don't want. I wanted the original which is about:newtab (most recent opened sites), however, when I went to about:config and typed into browser.newtab.url and typed something different and pressed ok, nothing changes right after. It won't let me change whats inside browser.newtab.url

Thanks

I used to be able to click on a Word document link and the document would open - now when I click on the link, I receive an error message when Word opens up saying:

Word experienced an error trying to open the file. Try these suggestions:

• Check for file permissions for the document or drive.
• Make sure there is sufficient free memory and disk space.
• Open the file with the Text Recovery converter.

Nothing has changed in regard to web page where I am looking at the files from or on my computer, except that the version of Firefox has updated. I am now using FF version 32.

The files will open with IE, but not Firefox. I loathe the idea of having to use IE.

I have tried the different choices under Tools -> Options -> Applications for Word documents, and none made a difference.

I have two plugins for Microsoft Office 2010 and they are both set to 'Always Activate'.

Please help!

I use a 15" laptop which display area is inefficiently used by the too popular HTML5/CSS blobs and huge typefaces, I imagine to appeal to tiny phone screens. How can I take back control of my display?

Happens about 75% of the time on imgur, there are a few other websites that have this issue but it happens a lot less frequently. The page loads properly after reloading from 1 to 4 times. This was happening before I reinstalled Windows and still occurs after.

Hello: The youtube videos I am trying to watch have been freezing after about 15 seconds. The good folks at Google are leading me thru troubleshooting tips. I have standard definition (and slow) DSL, and the next tip is to enable JavaScript. I am not a computer whiz. Pls advise me how to enable JavaScript.

Thanks VERY much.

Hello all,

I used to have my settings set to "Show windows and tabs from last time". For some reason now, it doesn't work. Whenever I close my tabs, Firefox will warn me that I'm closing multiple tabs and when I reopen Firefox, I only get my homepage.

In the options menu, I've set the options to be "Show windows and tabs from last time" and in the Privacy setting, I have "Firefox will remember history", so I don't believe it's related to my settings.

I saw a thread about "browser.sessionstore.enabled" needs to be true in about:config, but I don't even have a Preference Name that says "browser.sessionstore.enabled". Perhaps that's the problem? If so, I have NO IDEA how to fix that. I'm not computer savvy at all.

If someone could find a solution to this really annoying problem, I'd be very grateful. If it takes a lot of programming/techie work, please be VERY descriptive (pretend I'm a 5 year old child in giving directions).

THANKS!

All these while i have been using Hotmail and it's fine.Until recently,after i log in Hotmail it will say

"We can't connect to Outlook.com right now. Please try again later." 

then after i refresh it said

"This Connection is Untrusted

You have asked Firefox to connect securely to bay174.mail.live.com, but we can't confirm that your connection is secure.

Normally, when you try to connect securely, sites will present trusted identification to prove that you are going to the right place. However, this site's identity can't be verified. What Should I Do?

If you usually connect to this site without problems, this error could mean that someone is trying to impersonate the site, and you shouldn't continue. " i had seen Hotmail asking others to contact Mozilla to solve this problem instead.

I am using Mac OS 10.10 with FireFox 30.0.2 as my browser. I was making calls OK on Goggle Voice through my G-Mail account. when I ran out of credit. I loaded additional credit and tried to resume calling. However, I kept get getting the following error message "Please download the voice plugin to make a call". Following the provided link lead me into a blind ally. Tried downloading a voice plugin and reinstalling, but no luck. Tried closing Firefox and reopening, but again no luck. There are no problems when using Safari as my browser. calls go through just fine.

Can't figure out why it worked just fine and thenstopped after laoding addtional credit.

the minus, shrink, & exit buttons in the top right of the page is missing? How do I get them back. In their place, it's just black? I can click where I know each is & it works, but I need to be able to see them. Thanks for your help.

I have all plugins, averythig else is just fine, but these videos. If I go to the source of the videos, for example this one <embed src="http://blip.tv/play/hKYmg5TsVQA.html?p=1" frameborder="0" allowfullscreen="" height="270" width="320"> and go to http://blip.tv/play/hKYmg5TsVQA.html?p=1 all is fine video plays just fine. It is the same with other: <embed frameborder="0" allowfullscreen="" src="http://www.b92.net/embed/index.php?nav_id=900667" webkitallowfullscreen="" mozallowfullscreen="" height="545" width="665"> if I go directly to http://www.b92.net/embed/index.php?nav_id=900667 all is fine.

In IE11 is the same. Only plays fine in Chrome. Any help?

Sorry, the message is: A plugin is needed to display this content...

Everything was fine and now all of a sudden when I get a work email in Outlook, it does not open in a separate Adobe window. It now opens as an additional firefox tab. I dont want this to happen.

Please help.

I am using the current version of Firefox and when using a particular website (Microsoft CRM Online) I get frequent popup dialogs (which is expected functionality). The issue I have is Firefox will ask me (in a dialog) if I want to "prevent this website from creating additional dialogs". I understand the reasoning behind this, but I don't want it. I would prefer that the dialogs behave in the same way they do in other browsers.

Can I disable this feature either at the browser or domain level?

The problem has gotten worse over time, to the point it's now unbearable. At first it was just youtube videos, but now it's every page load from any site. I've upgraded to Firefox Beta version 32.0 and still have the problem. Any help would be very much appreciated.

I have a Windows 7 64 bit machine.

Hi! I've been using Firefox on my laptop for several months now, and have not had this problem until about an hour ago: Everything I click opens a new tab. And I mean everything. YouTube video? New tab. Trying to view an email? Said email opens in a new tab. Google search? each page of the search opens a new tab. I frequently use multiple tabs, and like to open new links in new tabs, like when I'm on Facebook and want to listen to Youtube. But now, anything and everything opens in a new tab, and I don't want that. I know some websites open new tabs, but these are sites that don't, as I said before. I've tried the about:config fixes I've seen on the web, but nothing works. I've reset Firefox, and it's still opening every. single. link in a new tab, which is annoying. I thought maybe my Ctrl key was stuck, but it's not. Is there a fix for Firefox that will stop this? Thanks