Showing questions tagged: اعرض كل الأسئلة
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Java wont run no matter what I do

I can not get Java to run. I have tried uninstalling and cleaning the registry and reinstalling. I still get the message that Java is not installed when I go to the websi… (read more)

I can not get Java to run. I have tried uninstalling and cleaning the registry and reinstalling. I still get the message that Java is not installed when I go to the website. On the addons page I have always asked as the option yet I am never asked to run Java. If I use Chrome at that website Java runs without any problem. I have the latest version of Java installed.

Asked by Double-Tap 7 years ago

Answered by jloiacon 7 years ago

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How do I re-enable the 'Restore Previous Session', 'Recently Closed Tabs' and 'Recently Closed Windows' functions in the History menu?

Since a while back, the four choices in the restore section (Tabs from Other Devices, Restore Previous Session, Recently Closed Tabs and Recently Closed Windows) have bee… (read more)

Since a while back, the four choices in the restore section (Tabs from Other Devices, Restore Previous Session, Recently Closed Tabs and Recently Closed Windows) have been greyed out. The keyboard shortcuts don't work, and nor does Undo Closed Tab in the tab context menu.

I have found and tried various fixes for this, including:

  • Starting Firefox in Safe Mode without addons.
  • Resetting Firefox.
  • Changing the values of browser.sessionstore.max_tabs_undo and browser.sessionstore.max_windows_undo in about:config.
  • Checking to see if I have a user.js in the Firefox profile. (I don't.)
  • Checking that Private Browsing isn't the default mode. (It isn't.)
  • Creating a new profile to see if it had the same issue. (It did.)
  • Running anti-malware scans. (BitDefender and SpyBot.)
  • Disabling my anti-virus and anti-malware temporarily.

None of these solve my problems.


Tabs from Other Devices is greyed out, but I have never used it, and it might have been greyed out previously.

History works in general. Sites I visit are added to the log.

Preferences are properly saved when I change them.


Any advice on how to fix the problem would be much appreciated, as I am very fond of these features and used them often until they stopped working.


ADDENDUM

After looking through the Modified Preferences list created by the Troubleshooter, I have now also tried resetting the following:

  • browser.places.smartBookmarksVersion
  • browser.newtabpage.storageVersion
  • browser.cache.disk.capacity
  • browser.cache.disk.smart_size.first_run
  • browser.cache.disk.smart_size.use_old_max
  • browser.cache.disk.smart_size_cached_value

The problem persists.

Asked by Ahnìon 7 years ago

Answered by Ahnìon 7 years ago

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1-click Youtube downloader installed but button missing

I have had 1-click Youtube video downloader addon installed for a little while now and it has always worked well. However, recently I tried to change to a different addo… (read more)

I have had 1-click Youtube video downloader addon installed for a little while now and it has always worked well. However, recently I tried to change to a different addon (in fact several different ones) but the Download button then disappeared. I have since re-installed Firefox and returned to 1-click Youtube Video downloader, but still when in a YouTube video page the Download button is missing, no matter which videos I select.

I would much appreciate some assistance as I use the YouTube Video download option a lot!

Asked by jennynovak 7 years ago

Answered by jennynovak 7 years ago

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How can I change the default bookmark location from Bookmarks Menu to Bookmarks Toolbar?

The question already precisely describes my problem. Every time I bookmark a page, the default location is set to Folder Bookmarks Menu. However, I want to change this to… (read more)

The question already precisely describes my problem.

Every time I bookmark a page, the default location is set to Folder Bookmarks Menu.

However, I want to change this to the Bookmarks Toolbar. How can I do that?

Thanks!

Asked by airuun 7 years ago

Answered by the-edmeister 7 years ago

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firefox is not saving history what to do to save history?

firefox is not saving history even when remember history is selected and im not using any cleaning tools. Only history visible is in recent closed tabs. So what to do? … (read more)

firefox is not saving history even when remember history is selected and im not using any cleaning tools. Only history visible is in recent closed tabs. So what to do?

Asked by ben156 7 years ago

Answered by cor-el 7 years ago

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firefox shows both shockwave for director 12.0.7.148 & 12.0.5.146 plugins

I'm running firefox 26 and when I view my plugins (Tools>Add-ons>Plugins), I see both Shockwave for Director 12.0.7.148 and 12.0.5.146. When I click 'Check to see … (read more)

I'm running firefox 26 and when I view my plugins (Tools>Add-ons>Plugins), I see both Shockwave for Director 12.0.7.148 and 12.0.5.146. When I click 'Check to see if your plugins are up to date' link, Shockwave for Director 12.0.7.148 is the only one that is listed and shows as up to date.

Is this all right, or do I need to remove 12.0.5.146 and if so how do I do it?

Thanks, Robert

Asked by Roberto2525 7 years ago

Answered by cor-el 7 years ago

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Why do Vine videos have no sound or won't play at all?

I have the latest version of Firefox (26.0). I'm not sure if a Flash or Java update caused this issue. Vine videos were playing fine in my browser. This was AFTER I c… (read more)

I have the latest version of Firefox (26.0). I'm not sure if a Flash or Java update caused this issue.

Vine videos were playing fine in my browser. This was AFTER I changed the about:config settings for media.windows-media-foundation.enabled to "false" - They never seemed to load when this was set to "true"

But now, the problem is back. Vine videos will not play. I recently updated to Firefox 26.0 and this issue came back. Additionally, I did install a Java update. I have tried EVERYTHING to restore my browser to the way it was but nothing works. I have reinstalled Firefox. I have done clean installs of both Flash and Java. I have tried starting Firefox in safe mode, but the problem remains.

If I go to a Vine page (https://vine.co/v/heXdnb0m3dm) for example, all I see is a static image. I can't click on anything. It's just a static frozen image. On Twitter, the same Vine video appears as a black screen where it previously used to load just fine. Even on Tweetdeck, which uses Firefox as the default browser, the videos will no longer load. This is all when media.windows-media-foundation.enabled is set to "false"

If I change the settings so media.windows-media-foundation.enabled is set back to "true" then the video plays but I have no control over sound. There is, in fact, no sound. The video plays on a loop. No sound. In fact, I can not even control the sound icon. Clicking the icon does nothing. It doesn't change to signify that the sound is on or muted. It remains the same muted icon.

So, basically if I try to play Vines by forcing them into flash, I get nothing at all. I get a static image. No video. No sound. No function.

If I leave the defaults the same and play them via HTML5, the video plays, but there is no sound and no control.

Please help! I have tried everything at this point!

UPDATE: I temporarily set security.csp.enable to "false" and the pages load up perfectly. Is this safe, though?

Asked by angelrodriquez 7 years ago

Last reply by cor-el 7 years ago

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whenever I open a new tab, there is avg secure search

Hey guys, so recently, I open up firefox, open a new tab to view all my thumbnails, and instead, I just see AVG secure search. I hate it. I tried everything. I tried rest… (read more)

Hey guys, so recently, I open up firefox, open a new tab to view all my thumbnails, and instead, I just see AVG secure search. I hate it. I tried everything. I tried restarting firefox, I Deleted and uninstalled everything remotely related to AVG, and I also dont have any extensions to AVG, I deleted the AVG toolbar but the secure search is still there!!! PLEASE HELP!!!!!!! I really want those thumbnails back!!!! By the way I have windows 8.1

Asked by yahmes227 7 years ago

Answered by cor-el 7 years ago

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How to remove mysearchdial.com from firefox installed

I have removed and reinstalled mozilla firefox and ran malware,Avg,slowpc etc etc etc. I cannot remove mysearchdial even after removing add-on through firefox tools. I ha… (read more)

I have removed and reinstalled mozilla firefox and ran malware,Avg,slowpc etc etc etc. I cannot remove mysearchdial even after removing add-on through firefox tools. I have also added the removed extension cleaner and still cannot remove. I have always used Firefox and mozillas products and reccomended products, but am ready to stop because of the malware issue. Can you assist me?

Asked by Marinadoug 7 years ago

Answered by ideato 7 years ago

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How do I use the installed add-on CacheViewer?

I have downloaded and installed CacheViewer 0.7.6. It is visible in my Add-Ons Manager, but I don't know how to actually use it to view objects cached by Firefox. I fina… (read more)

I have downloaded and installed CacheViewer 0.7.6. It is visible in my Add-Ons Manager, but I don't know how to actually use it to view objects cached by Firefox. I finally figured out how to use the about:cache function and I think the above add-on will be helpful once I know how to use.

I'm using the latest version of Firefox on a Windows 8 PC.

Thank you… I'm learning, or relearning, that it hurts to be stupid : (

Asked by Nu4Me 7 years ago

Answered by Nu4Me 7 years ago

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Hi. Whenever I open Mozilla firefox, it asks me to input my user credentials. But I don't see this problem with Internet explorer. (screenshot attached)

I see this problem whenever I open mozilla firefox even though it is the n'th time I start it in the same session. I don't see this problem with internet explorer though!… (read more)

I see this problem whenever I open mozilla firefox even though it is the n'th time I start it in the same session. I don't see this problem with internet explorer though!

Asked by k.udhay 7 years ago

Answered by jscher2000 7 years ago

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When I open a new tab, it's no longer a 'New Tab' but it opens a 'Conduit search' webpage. I did not install that. How do I remove it?

When I open a new tab, I no longer get a blank page. Instead, this link opens automatically. search.conduit.com/?ctid=CT3319766&octid=EB_ORIGINAL_CTID&SearchSourc… (read more)

When I open a new tab, I no longer get a blank page. Instead, this link opens automatically. search.conduit.com/?ctid=CT3319766&octid=EB_ORIGINAL_CTID&SearchSource=69&CUI=&SSPV=&Lay=1&UM=2&UP=SPBE0988F4-A2BC-4595-B005-51E70B9E0B94 I did nothing to make this change and I don't recognize it at all. I am concerned that my computer may have a virus, so I will do a scan. How do I remove the above link and make it stop appearing when I open a new tab? I just want a blank page.

Asked by theBreezNeez 7 years ago

Answered by theBreezNeez 7 years ago

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Can't download update for adobe Shockwave for Director.

Firefox just updated itself to version 26. When I check my plugins, it tells me that the Shockwave for Director plugin is out of date. It says it is Adobe Shockwave for … (read more)

Firefox just updated itself to version 26. When I check my plugins, it tells me that the Shockwave for Director plugin is out of date. It says it is Adobe Shockwave for Director Netscape plug-in, version 11.5. There is a red button that says Update Now. I click the Update Now button and it takes me to http://get.adobe.com/shockwave/. The page says Step: 1 of 3, and it has a little yellow button "Download Now" that takes me to Step: 2 of 3 at http://get.adobe.com/shockwave/download/?installer=Shockwave_12.0.7.148_Windows_Slim_Other_Browsers&standalone=1. But this page does not function correctly unless the plugin is already updated. A dialog box pops up that says --This page contains a new Shockwave format movie that the current Shockwave plug-in cannot handle. Would you like to download the newer version of the plugin? [ Yes ] [ No ] After a couple of seconds a little yellow "Next" button appears on the page, but I have to click Yes or No in the dialog box before I can select anything else. If I click [ Yes ], it takes me back to Step: 1 of 3 at http://get.adobe.com/shockwave/. If I click [ No ], then the dialog box disappears, but there is still no content on the page, just the yellow "Next" button. It looks like there should be some other content that doesn't show up with an outdated Shockwave player. If I click the "Next," it takes me to a page Step: 3 of 3 at http://get.adobe.com/shockwave/thankyou/?installer=Shockwave_12.0.7.148_Windows_Slim_Other_Browsers. A little box pops up for a few seconds that says "Thank you and enjoy Adobe Shockwave Player," but it doesn't download anything and it still looks like there should be more content there that doesn't show up. No matter what I do, it seems there is no way to actually download the updated version, and when I go back to the Check Updates page, it still shows the same old version with the red "Update Now" box.

Should I try uninstalling Shockwave for Director first? I would have tried already, but I was also having trouble finding instructions for how to uninstall it.

Asked by Daniel 7 years ago

Answered by Gingerbread Man 7 years ago

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My scrollbar is missing

I have not updated Firefox for some time, and do not know which version I was using. I use a Macbook and today I upgraded to OS X Mavericks. However, it updated my Firefo… (read more)

I have not updated Firefox for some time, and do not know which version I was using.

I use a Macbook and today I upgraded to OS X Mavericks. However, it updated my Firefox and now I have version 26.0.

The scrollbar to the right has disappeared. To get it, I need to press my down arrow key and then quickly get the arrow onto the newly appeared black bar, in order to scroll. There is no arrows available either and I cannot find out how to add them and the scrollbar back in.

I don't like the apple style scrollbars that hide when you don't use them, which is one reason I didn't update for over a year. I just want a visible scrollbar back and visible arrows I can click on.

Any ideas? I have no knowledge of computer code so am hoping there is a way to do it without having to go into a shop to get someone to edit code for me.

Asked by CaroMcL1987 7 years ago

Answered by jscher2000 7 years ago

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Change default save files directory

I'm trying to switch where files are saved on my computer but Firefox just ignores the new directory and keeps saving in the same place instead of what's set in options/d… (read more)

I'm trying to switch where files are saved on my computer but Firefox just ignores the new directory and keeps saving in the same place instead of what's set in options/downloads/savefilesto. How can I make it so that my downloads go in a specific folder?

Asked by xx3121kxx 7 years ago

Answered by xx3121kxx 7 years ago

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Since new Firefox update Yahoo mail is not properly displaying

Recently got updated Firefox v.26.0 and I have noticed the yahoo mail when opened could not be displayed properly. Text is scattered on screen and it also show "Your scre… (read more)

Recently got updated Firefox v.26.0 and I have noticed the yahoo mail when opened could not be displayed properly. Text is scattered on screen and it also show "Your screen elements are hidden from view. Press Esc or move pointer to the center of the screen to return to Mail." Even if i press Esc or move pointer nothing happen.

I wonder why this is happening? I also want to test the problem in MS Internet Explorer but I do not know how could I disable Firefox temporarily.

Any advice will be much appreciated.

Thank you

Asked by Ari94 7 years ago

Last reply by juneisland5 6 years ago

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I need to be able to have multiple profiles open at the same time. Chrome does this. Why won't Firefox?

I knew from years ago that you could have multiple profiles in Firefox, and since Chrome is really choking handling games like Farmville 2 lately (not sure why, but Firef… (read more)

I knew from years ago that you could have multiple profiles in Firefox, and since Chrome is really choking handling games like Farmville 2 lately (not sure why, but Firefox is Zynga's recommended browser anyway), I decided to set up profiles and profile shortcuts. But there's a BIG problem. With Chrome, when I set up shortcuts to profiles, which Chrome lets you do with one click, by the way, if I have one profile already open, I can open windows in all the separate profiles just by using their shortcuts. In Firefox, I cannot. If I have one profile open, the other shortcuts merely open windows in the same profile already open. This is not acceptable. It's not like the profiles are in the same directory. They're in separate directories and there should be no issue opening two or more profiles at the same time.

Asked by jsbelanger 7 years ago

Answered by cor-el 7 years ago

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Possible Fake Firefox update notice?

I've recently been getting a notice that I need to upgrade my Browser. However when I go to Help , About Firefox in my menu. The pop up indicates I have the latest versio… (read more)

I've recently been getting a notice that I need to upgrade my Browser. However when I go to Help , About Firefox in my menu. The pop up indicates I have the latest version of Firefox.

I was wondering if this is perhaps a virus, or a scam someone has tried to pull.

The URL for the update is:

http://www.updating-your-browser.com/Firefox/

and to further incriminate the site The fine print reads

Disclaimer: We are not affiliated nor partnered, with Firefox. Firefox has not authored, participated in, or in any way reviewed this advertisement or authorized it. All trademarks, service marks, logos, and/or domain names (including the names of products and retailers) are property of their respective owners.

Asked by dakotadugger 7 years ago

Answered by Diego Victor 7 years ago

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Why won't Firefox run a video, but Chrome does?

I was trying to view a video using Firefox, but the window where the video should play never loaded. It just remained a black image. So I tried the same page using Chrome… (read more)

I was trying to view a video using Firefox, but the window where the video should play never loaded. It just remained a black image. So I tried the same page using Chrome, just to make sure the site was good, and the video did play using the Chrome browser.

The site I was trying to view in Forefox, but would not play the video, was:

http://www.thedailyshow.com/full-episodes/wed-january-15-2014-robert-gates

I do have flash player 11.9.900.700 plugin (add-o)n installed and activated.

I don't know what else to try to verify, or even if that video is a flash video.

Asked by mnalep 7 years ago

Answered by mnalep 7 years ago