Showing questions tagged: اعرض كل الأسئلة

right click menu broken

I have Firefox version 136.0.2. I think it was quite recently updated. The right click menu is broken. The choice list is much longer, and the choices "open link in new t… (read more)

I have Firefox version 136.0.2. I think it was quite recently updated. The right click menu is broken. The choice list is much longer, and the choices "open link in new tab" and "copy link" (ones I tried) do not work. This only started happening this morning. Right click works fine in Chrome. Screenshot included.

Asked by Sigurd Andersen Jr 2 months ago

Last reply by jscher2000 - Support Volunteer 2 months ago

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Drag and drop not working for validation

I regularly fill out surveys and one way I have to verify is by dragging and dropping a number into a box. I have noticed that since I updated Firefox, when I click on th… (read more)

I regularly fill out surveys and one way I have to verify is by dragging and dropping a number into a box. I have noticed that since I updated Firefox, when I click on the number to drag and drop, it greys it out and it won't move into the box. I was hoping someone could help with this.

Asked by annemar 2 months ago

Answered by annemar 2 months ago

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Corrupt images on Firefox

https://messages.google.com/web/authentication this is supposed to have a QR code, but it does not load. I have attached a still screenshot below. I also cannot upload… (read more)

https://messages.google.com/web/authentication

this is supposed to have a QR code, but it does not load. I have attached a still screenshot below.

I also cannot upload images using Firefox to Messenger. The large purple image is a result of an upload, but it should be a picture of a woman saved from Krita.

I tried a setting called "Refresh Firefox" and that fixed it but only for less than a day. whats going on?

Asked by Draws 3 months ago

Answered by Draws 3 months ago

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Server Not Found Error Occurs Frequently

I have an issue where I will frequently get the error pictured on random sites. This started happening a few years ago at my previous home with my old computer. It got so… (read more)

I have an issue where I will frequently get the error pictured on random sites. This started happening a few years ago at my previous home with my old computer. It got so annoying that I had to switch to Brave browser for a while. I recently moved to a new residence, I have a new computer, and a different ISP and equipment, so I thought I would give Firefox a try again. To my shock, the issue still occurs exactly the same way at the same rate. I would say it is as frequent as 1 in 5 sites that I visit. If I hit the Try Again button 5 or so times, the site will load. The only thing I can think of that is common to the old computer and the new one is my Firefox account. Could there be something in my settings causing this to happen? I remember that I even tried Librewolf before switching to Brave but the issue occurred there as well. Any assistance or tips would be appreciated, I feel like I am going crazy at this point. xD

Asked by philpalma1 3 months ago

Answered by philpalma1 2 months ago

How can I add the translation icon to the toolbar

How to add translation icon to the toolbar? The toolbar does not show the translation icon and Manage Toolbar does not show an icon for it. I am running Firefox 136.0 on … (read more)

How to add translation icon to the toolbar? The toolbar does not show the translation icon and Manage Toolbar does not show an icon for it. I am running Firefox 136.0 on Windows 10 Pro.

Asked by stevepgeneral 3 months ago

Last reply by James (On Leave) 3 months ago

Text on my screen frequently ends up rendering completely incorrect, and I believe it has gotten worse over time.

I have asked this question once before, but was hoping I could get some help by asking again. The text on my screen will completely bug out, and I have no idea how to sto… (read more)

I have asked this question once before, but was hoping I could get some help by asking again. The text on my screen will completely bug out, and I have no idea how to stop it. I will attach several images from this screen alone showcasing the issue. It occurs everywhere, including captions. Only Firefox has this issue on my computer. I have tried refreshing Firefox once, and it did not solve the problem.

Asked by Masonpoch7 2 months ago

Both Firefox and Thunderbird stuck in Downloading updates -- 0 bytes on 2 Windows computers

For about the last 2 months, when I either get a notification that an update is available or I manually check for updates, both Firefox and Thunderbird are stuck in "Down… (read more)

For about the last 2 months, when I either get a notification that an update is available or I manually check for updates, both Firefox and Thunderbird are stuck in "Downloading updates -- 0 bytes" on 2 Windows 11 computers. Eventually, like a half an hour to an hour later, the update downloads and I can install the update. This has been going on for 2 months now. As a 20 plus year user of Mozilla and also a long-time financial contributor, this problem going on for 2 months is getting old. And yes, I have checked my antivirus and firewall. Is Mozilla aware of the problem and is there a solution?

Asked by Steve H 2 months ago

Last reply by Steve H 2 months ago

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Cannot open an URL (which Chrome shows)

Hello, I want to open this URL: https://compatibility.plantronics.com/deskphone Firefox 136.0.1 tells me: SEC_ERROR_REVOKED_CERTIFICATE The same URL opens in Chrome and… (read more)

Hello,

I want to open this URL: https://compatibility.plantronics.com/deskphone Firefox 136.0.1 tells me: SEC_ERROR_REVOKED_CERTIFICATE

The same URL opens in Chrome and shows no sign of a security problem, as far as I can see (Chrome info attached).

What could be the cause? Firefox being to strict or Chrome just too relaxed?

Thanks in advance.

Asked by it-servicedesk 2 months ago

Answered by TyDraniu 2 months ago

M&T Bank Website Doesn't Work With Firefox

Ever since I updated last week, one website that I use will not work. Whenever I try to log in to the M&T Online Banking website, it blocks me and says "M&T Onlin… (read more)

Ever since I updated last week, one website that I use will not work. Whenever I try to log in to the M&T Online Banking website, it blocks me and says "M&T Online Banking Is Temporarily Unavailable." The app works on my phone and I can log in through Chrome, it's only on Firefox that I'm getting this problem. I called M&T Bank and they confirmed that it's a problem with Firefox. Something is blocking me but I don't know what it is. I am not using a VPN or adblocker.

Asked by The Scraggler 3 months ago

Last reply by markwarner22 3 months ago

Unable to download extensions on Steam Deck desktop mode

Using Firefox browser 126.0.1 via Steam Deck desktop running SteamOS 3.6.22; I am unable to download any extensions. I tried to download uBlock Origin and ProtonVPN throu… (read more)

Using Firefox browser 126.0.1 via Steam Deck desktop running SteamOS 3.6.22; I am unable to download any extensions. I tried to download uBlock Origin and ProtonVPN through addons.mozilla.org, but recieved an error message:

"Installation aborted because the add-onn appears to be corrupt."

I then checked other extensions I found on the front page recommendations, like "Dark Reader" and "Image Search Options" and they gave me the same error.

Could not find anything that helped my situation upon searching for solutions, any help would be appreciated.

Asked by sampmcg7 3 months ago

Last reply by James (On Leave) 3 months ago

Google Search Results Screen Loads Incorrectly

Hello, I recently switched from Brave to FireFox, and notice that my Google search results page doesn't load properly. I'm not sure how long after switching this was an … (read more)

Hello,

I recently switched from Brave to FireFox, and notice that my Google search results page doesn't load properly. I'm not sure how long after switching this was an issue. I feel like Google worked fine for a time, but now it's suddenly loading improperly.

I've also grabbed the console output from Google when on a search results page. You can find that here.

I'm using Windows 11 and have never had this issue happen before as far as I can remember. I am aware of a thread with an identical issue, but my issue still persists even after trying their solution.

Any help would be appreciated.

Thanks!

Asked by Alex 2 months ago

Videos no longer play

Since the latest update to my Firefox, videos (for example, in documents such as surveys) either do not load or they freeze. And in some streaming applications, either t… (read more)

Since the latest update to my Firefox, videos (for example, in documents such as surveys) either do not load or they freeze. And in some streaming applications, either they play with no sound or when sound is turned on the video freezes. This was never a problem until recently. iMac desktop (2017) Ventura 13.7.4 Firefox 136.0.2 (64 bit) The same issue does not occur on Safari or on my iPad (using Firefox). Any advice?? Thanks.

Asked by jfs6 2 months ago

Last reply by markwarner22 2 months ago

delete pop up blocker

I can't get to my yahoo email account because they say I have an ad blocker. As far as I can tell there is no ad blocker on my computer. I've never added on and on the ga… (read more)

I can't get to my yahoo email account because they say I have an ad blocker. As far as I can tell there is no ad blocker on my computer. I've never added on and on the game I play ads come on all the time. I would love to find anything on where to even find where an ad blocker would be on my computer. I've searched add ons and extensions and apps and everything I can think of and no ad blocker. Please help

Asked by bpssd 3 months ago

Last reply by markwarner22 3 months ago

What is the expected behavior of Master PW?

I have always had them setup. And I would expect a prompt when my computer had been shut down, or OS/FF had updated - seems normal. As of a couple weeks maybe months ago,… (read more)

I have always had them setup. And I would expect a prompt when my computer had been shut down, or OS/FF had updated - seems normal. As of a couple weeks maybe months ago, I'm being asked for it what feels like constantly. In fact, It just asked me twice back to back withing the same session/tab/interaction with Passwords. That feels like a lot, esp if you actually have longer and more complex pwds than 90% of us. (And me sometimes, not claiming to be a pw angel or anything lol). But personally, Mozz/FF passwords fall into the top tier of my brains security hierarchy, along with my Apple Account, private keys, device encryption, MFA recovery, etc...things you'd generally be sure to incorporate best practices with and really don't wanna forget or lose. I don't really love the idea of turning it off, buuuut getting a bit grumpy about being pestered all day from Firefox.

So bug? Updated policy? I just woke up form a Coma and simply don't recall 2024? Hopefully not the third one.

On an M4 Max running Sequoia Version 15.2 (24C101) using FIrefox 136.0.1 at the moment, but have noticed the same on a Yoga/Windows 11, iPhone, M1 Macbook Pro.

Privacy/Security is set to Strict. No sus permissions I can see. HTTPS only. DNS over Cloudflare (Default Protection). No exceptions of any type granted. Aside from Mozilla (for Extensions), and Google (for Popups).

Thanks yall.

--

Oh (and I should prob open a proper ticket but while) but I'm here, and I just noticed the line about "On macOS, some background tabs will be moved to lower power cores, reducing energy usage." from a recent Firefox update brief. I've been having a rough time lately on this M4 Max - 16 cores, 64GB mem with tabs freezing up the whole browser, every window. Sometimes the whole OS. Not specific to any certain site, and has happened with 1 windows and 3 tabs open just as often as 4 windows with 40 tabs open. And usually I cant even get to Activity Monitor at that point to see if it looks like a memory leak, or whatever. And if I can get it to shut down (the browser), it will get into this loop where it just loads back up all the same windows, and that same particular tab will lockup again as soon as I click on it. And it takes foreevvvver to load back up even when I don't interact with the browser aside from CMD-Tabbing tf out of there. Tbh I'd prefer FF to launch clean after being told to shut down. Always have the option to load recent windows anyway....

^ aaand then saw the blatantly obvious checkbox to turn off reload on start my bad. 😅

Sorry last thing - what exactly does "We've made some educated guesses about your current browser and operating system." mean? Yeah that sounds straightforward, and I would expect that from most websites? I think? I know you want to be transparent, but that phrasing sounds weirdly aggressive lol

Asked by dpow 3 months ago

Last reply by cor-el 3 months ago

Metamask causes some websites to fail.

Duck Duck Go search from the address bar suddenly does not work. All queries return a page with the search box and no results. Google search functions correctly. Addition… (read more)

Duck Duck Go search from the address bar suddenly does not work. All queries return a page with the search box and no results. Google search functions correctly. Additionally, the search function on Yahoo Finance no longer functions. Both of these websites and functions work on a mobile version of Firefox connected to the same wifi. At first I had no idea what was causing it but after using troubleshooting mode and turning on extensions one at a time it turns out that metamask was causing the error.

Asked by azureprophet 2 months ago

Last reply by NoahSUMO 2 months ago