Showing questions tagged: اعرض كل الأسئلة
  • المُؤرشفة

Stupid Notification on upper right of my screen- UP DATE FIREFOX!!!! HOW DO YOU TURN THIS OFF???

'bold text' YOUR STUPID BOX TO UPDATE FIREFOX WON'T GO AWAY AND BLOCKS MY PAGE ON UPPER RIGHT HAND CORNER...HOW DO YOU TURN OFF NOTIFICATIONS "HITTING DISMISS ONLY MAKES … (read more)

'bold text' YOUR STUPID BOX TO UPDATE FIREFOX WON'T GO AWAY AND BLOCKS MY PAGE ON UPPER RIGHT HAND CORNER...HOW DO YOU TURN OFF NOTIFICATIONS "HITTING DISMISS ONLY MAKES IT KEEP COMING BACK WHILE YOU ARE TRYING TO WORK"???

Asked by Vivian Brantley 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

Firefox update lost all data. Now, nothing sow

Hey there, I was using one of my macs today and it suddenly started updating. It was taking ages and seemingly stalled, so I closed the app. Now, all our bookmarks and h… (read more)

Hey there, I was using one of my macs today and it suddenly started updating. It was taking ages and seemingly stalled, so I closed the app.

Now, all our bookmarks and history is gone. Also, the now updated version is not showing my new history etc.

Is there any way to retrieve our original bookmarks, history and passwords?

Regards Peter

Asked by petervapp 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

watch out for ESR update to desktop

DO NOT LET THE NEW ESR UPDATE BE ALLOWED ON YOUR DESKTOP..............CAUSES SITES TO CRASH. AND FOR MY NEEDS FORCED GOING TO A PRIVATE WINDOW TO DO ANY BUSINESS ON WEB… (read more)

DO NOT LET THE NEW ESR UPDATE BE ALLOWED ON YOUR DESKTOP..............CAUSES SITES TO CRASH. AND FOR MY NEEDS FORCED GOING TO A PRIVATE WINDOW TO DO ANY BUSINESS ON WEBSITES.............THIS UPDATE IS BEING FORCE FED TO THE GENERAL USER AND NOT KEPT IN THE ENTERPRISE ENVIRONMENT WHERE IT BELONGS...................I HAD TO RELOAD AND RE-SYNC TO VERSION 114 AFTER INSTALLING VER 115.1. USE WITH EXTREME CAUTION IF IT IS LOADED..............THIS UPDATE IS NOT! TO BE TAKEN LIGHTLY......ITS HAS BUGS AND NOT FULLY TESTED. VLD

Asked by vld75778 1 year ago

Last reply by vld75778 1 year ago

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Trojan found by MS Defender after update to Firefox 115.0.3

I have tried updating Firefox a number of times to 115.0.3 and each time I have had to roll my PC back to a pre-update state because I get a warning from MS Defender that… (read more)

I have tried updating Firefox a number of times to 115.0.3 and each time I have had to roll my PC back to a pre-update state because I get a warning from MS Defender that I have a Trojan. What do I do in order to update the program without this very disconcerting warning?

Thanks in advance.

Asked by bgoodman4 1 year ago

Last reply by James (On Leave) 1 year ago

  • المُؤرشفة

The dutch support page is useless

This page doesn't help https://support.mozilla.org/nl/kb/ondersteuning-van-de-gemeenschap-verkrijgen?exit_aaq=1 Could someone from this amazing community go in and upda… (read more)

This page doesn't help https://support.mozilla.org/nl/kb/ondersteuning-van-de-gemeenschap-verkrijgen?exit_aaq=1

Could someone from this amazing community go in and update it?

Asked by johannes 2 years ago

Last reply by Kiki 1 year ago

  • المُؤرشفة

Starting Firefox the first time after boot is really slow

os Arch Linux host x86_64 kernel 6.3.9-zen1-1-zen wm xmonad graphics-server X Mozilla Firefox 114.0.2 20230620210812 20230620210812 Hello, after porting my SSD Ar… (read more)

os Arch Linux host x86_64 kernel 6.3.9-zen1-1-zen wm xmonad graphics-server X Mozilla Firefox 114.0.2 20230620210812 20230620210812

Hello,

after porting my SSD Arch installation from my old Laptop to a desktop PC, i have a really long startup time (about 30s-45s) for the first time after booting my PC. This problem doesn't occur with any other programs. The subsequent openings of firefox happen instant.

Have tried using "refresh" functionality to clean up firefox so my about:config is as clean as it gets, didn't help. Have tried starting it with "firefox --no-remote", didn't help. Have tried starting it with "firefox --safe-mode", didn't help. Have tried starting it with a completely fresh profile, didn't help. Tried purging it from the system and reinstalling it, didn't help. Same problem when I start it normally via dmenu/rofi.

I don't get any stdout log on any of these methods of starting.

I also don't know where to look for helpful log files.

Any help or hints on where to trace this fault are much appreciated.

Have a nice day :)

Asked by John 2 years ago

Last reply by jonzn4SUSE 1 year ago

  • المُؤرشفة

prompt forced in on 114.0.1 advertising firefox product

DIRECTLY after 114.0.1 update, I get a CONSTANT UNENDING PROMPT telling me all about firefox , ON EACH AND EVERY SEARCH, I am here to find out how to remove this intenti… (read more)

DIRECTLY after 114.0.1 update, I get a CONSTANT UNENDING PROMPT telling me all about firefox , ON EACH AND EVERY SEARCH, I am here to find out how to remove this intentionally annoying, "thing" from MY PC(of course Mozilla couldn't be bothered to tell us they were installing a continuous advertisement for google, and FORCE installing it as search engine). I want this endless advertisement removed, post haste.

Asked by henryjames6 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • المُؤرشفة

All downloads fail in Firefox only. Not in other browsers

Hello all! Thank you for reading this. I will attempt to be concise. All download attempts from firefox fail regardless of file type. I have done all of theses; https://w… (read more)

Hello all! Thank you for reading this. I will attempt to be concise. All download attempts from firefox fail regardless of file type. I have done all of theses; https://www.guidingtech.com/fix-mozilla-firefox-downloads-failing-on-windows/ and I have done all of these; https://support.mozilla.org/en-US/kb/cant-download-or-save-files

The facts Dell 7490 Laptop. Windows 10 Pro 64 bit, version 22H2, OS build 19045.3086, Windows Feature Experience Pack 1000.19041.1000.0

Firefox version 114.0.2 64bit

Possible relevant information. I also encounter an error when starting Firefox that I cannot resolve. XUL Runtime error. I have attempted all the fixes here; https://support.mozilla.org/en-US/questions/1398228

Any help would be greatly appreciated. I love supporting Firefox but I"m not sure how much longer I can use it with this problem.

Thank you, Everyone!

Asked by Andrew 2 years ago

Last reply by Andrew 1 year ago

  • المُؤرشفة

Pocket transition did not migrate my saves

This is infuriating. I have hundreds of Pocket saves, and a couple dozen Pocket tags. They did not/do not migrate when I do what Firefox tells me to do: log in with my F… (read more)

This is infuriating. I have hundreds of Pocket saves, and a couple dozen Pocket tags. They did not/do not migrate when I do what Firefox tells me to do: log in with my Firefox account.

How does one get their saved Pocket articles to show up after being logged in with my Firefox account?

Asked by Tim H 2 years ago

Last reply by Paul 2 years ago

  • المُؤرشفة

Add-ons listed in my mozilla account

There was a place in my mozilla account where i can add the names of the add-ons i've installed in firefox to know which ones to reinstall in case i have to reinstall fir… (read more)

There was a place in my mozilla account where i can add the names of the add-ons i've installed in firefox to know which ones to reinstall in case i have to reinstall firefox, but i can't find it now.

Asked by RichardJT 1 year ago

Last reply by RichardJT 1 year ago

  • المُؤرشفة

Firefox cannot find Chrome to import bookmarks. Firefox cannot import exported Chrome bookmarks.

Chrome has stopped working. I cannot tell if it is Chrome, Ubuntu MATE 22.04, or a virus. I want to switch to Firefox, but cannot import my Chrome bookmarks. I tried usin… (read more)

Chrome has stopped working. I cannot tell if it is Chrome, Ubuntu MATE 22.04, or a virus. I want to switch to Firefox, but cannot import my Chrome bookmarks. I tried using Chrome to export my bookmarks and then using Firefox to import them. Did not work. I tried using Firefox to import from other browsers. It could not find Chrome.

Asked by r.pearson 1 year ago

Last reply by cor-el 1 year ago

  • المُؤرشفة

"Restore previous session" is no longer an option on the History tab or in the 3-bar menu. Windows 10 114.0.2

My tabs keep disappearing and I have to restart manually. I used to go to the 3 bar menu and select Restore previous session but now it doesn't appear in the menu. … (read more)

My tabs keep disappearing and I have to restart manually. I used to go to the 3 bar menu and select Restore previous session but now it doesn't appear in the menu.

Asked by akustan 1 year ago

Last reply by jonzn4SUSE 1 year ago

  • المُؤرشفة

Again, constantly getting update notifications on a daily basis even after updating

I am sick and tired of receiving almost daily update notifications AFTER UPDATING! How dare you intrude on our space and badger us on a daily basis. FIX THE DAMN PROBLE… (read more)

I am sick and tired of receiving almost daily update notifications AFTER UPDATING!

How dare you intrude on our space and badger us on a daily basis. FIX THE DAMN PROBLEM AND DON'T DARE TRYING TO BLAME US FOR THIS CONSTANT HARASSMENT.

TURN IT OFF!!!!!!!!

Asked by John Herman 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • المُؤرشفة

Random Hang During Browsing - Hard Drive light On Solid

Hello, I tend to have a fair amount of windows and tabs open but this doesn't seem to have a noticed correlation. The symptoms are that FF will just go catatonic (spinni… (read more)

Hello,

I tend to have a fair amount of windows and tabs open but this doesn't seem to have a noticed correlation. The symptoms are that FF will just go catatonic (spinning circle, Not Responding Header). When this happens the hard drive light is on solid. Eventually (10s of seconds to several minutes) FF will return to operation. Any idea of what is happening and how to fix this?

Asked by Steve_Sr. 1 year ago

Last reply by Steve_Sr. 1 year ago

  • المُؤرشفة

How can i resotre my deleted browser cookies and data

Hello Support Team I deleted my browser data and cookies and i forget my log in g-mail accounts email and password. Could you please help me to restore my data again. … (read more)

Hello Support Team

I deleted my browser data and cookies and i forget my log in g-mail accounts email and password.

Could you please help me to restore my data again.

Thanks in advance

Asked by bedu.mahmoud 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

  • المُؤرشفة

Youtube playlist stops playing on next video when Firefox has no focus

Hello. I use youtube website as music player quite often (without premium) and play my favorite list of songs. Meantime, when Google started meddling with youtube due to … (read more)

Hello. I use youtube website as music player quite often (without premium) and play my favorite list of songs. Meantime, when Google started meddling with youtube due to their new offer as youtube premium I met two most annoying issues like "are You still watching" dialog and the behaviour where youtube just cleared "repeat list" function without my consent. Both issues was resolved with java scriplets I took from community.

Now I run into third issue but not sure how to diagnose it. If Firefox is in the background, or tab with youtube has no focus the playlists stops from time to time. The moment it stops is when next video should start playing. When browsing on different tab, I can see on Youtube tab that title of the video has changed (to the next video) and even the song started (for 1-2 seconds) then video pauses and word "playing" disappears from tab (normally there should be title on tab and "playing" word under title). It is not "are You still watching" dialog issue because if I move mouse cursor on youtube tab (even without setting focus on it) the player will continue - till next song.

The issue doesn't appear if youtube tab is active. I can't use developer tools in firefox because can't debugging website when tab of the site is not active (at least I don't know how). I tried to find solution with community but with no success. I allowed youtube to play video and sound always without exception in firefox preferences but it is not the solution.

Any tips?

Asked by zygdresze1 1 year ago

Last reply by zygdresze1 1 year ago

  • المُؤرشفة

How to stop annoying message

I am running Windows 7 (and will not downgrade to one of the newer versions). Firefox has stopped supporting Windows 7 with version 115, which I am currently running. How… (read more)

I am running Windows 7 (and will not downgrade to one of the newer versions). Firefox has stopped supporting Windows 7 with version 115, which I am currently running. However, I get a pop-up message each time I launch Firefox asking if I want to download the latest version (which cannot be installed).

Is there some way to stop this annoying message from appearing?

Call me old-fashioned, but I miss Netscape...

Asked by groston 1 year ago

Last reply by James (On Leave) 1 year ago