Showing questions tagged: اعرض كل الأسئلة

Disable "Update Available" popup

I'm pretty sure I'm not alone when I ask how we can disable the "Update available" popup in the top right-hand corner that appears every time we open the browser. I have … (read more)

I'm pretty sure I'm not alone when I ask how we can disable the "Update available" popup in the top right-hand corner that appears every time we open the browser.

I have auto-updates turned off because I would like to choose myself when to update the browser and really hate being nagged by the update popup to do so!!!

To be clear, I don't want to turn off updates entirely with the "policies.json" file that I've seen with other questions; I just want to disable the update popup and still be able to update periodically AT MY OWN DISCRETION.

I really don't know why it's so hard for FF developers to give us that popup disabling option. I have always suggested using FF to people I know for over 10 years, but will no longer do so and will be looking for an alternate browser if this continues.

FF is becoming more like Microsoft by trying to dictate what's best for us at the expense of user experience.

Asked by JaymzRG 2 months ago

Last reply by cor-el 2 months ago

  • حُلّت

chase.com sign in

Reviewed this question from a year ago. I am having problem signing into Chase.com. The issues are the same as many others have written about. I can't believe this can no… (read more)

Reviewed this question from a year ago. I am having problem signing into Chase.com. The issues are the same as many others have written about. I can't believe this can not be fixed/addressed. If it continues I will be forced to delete Moz://a firefox after many years. Please address and supply personal support options like share screen to help fix issues such as this.

Asked by macechko 3 months ago

Last reply by jscher2000 - Support Volunteer 3 months ago

Printers not being seen in Firefox 104.0.2

Since the upgrade to Firefox 104.0.2, the only option when printing is to select "Save to PDF". All other apps can printer to any of my printers. I have to save as a pdf … (read more)

Since the upgrade to Firefox 104.0.2, the only option when printing is to select "Save to PDF". All other apps can printer to any of my printers. I have to save as a pdf then print the document using the PDF viewer. I have HP4100 & HP9025 printers on my network, that all other apps can see and print to. I've refreshed Firefox & re-installed Firefox but the problem still persists. The System's printer dialog shows that both printers are available and changing default, or reinstalling the printers makes no difference. OS is Ubuntu 22.04.1 LTS.

Screenshots show the printer window in Firefox, and the Printer Settings from the OS Settings window.

Asked by steve.marvelley 2 months ago

Last reply by steve.marvelley 2 months ago

XUL Runner Pop Up Information Message

After the second to the last update to Firefox I started experiencing an information pop up message "Could not determine any profile running in backgroundtask mode!". Is… (read more)

After the second to the last update to Firefox I started experiencing an information pop up message "Could not determine any profile running in backgroundtask mode!".

Is there a fix for this?

Thank you.

Asked by vwilyard 2 months ago

Last reply by vwilyard 4 days ago

many time crash problem

why always my mozilla broswer keeps crashing i am worried about this i have reported this many times but no response I request you to find some solution for my problem. … (read more)

why always my mozilla broswer keeps crashing i am worried about this i have reported this many times but no response I request you to find some solution for my problem.

Asked by JINESHPARIHAR7891 2 months ago

Last reply by TyDraniu 2 months ago

Widevine CDM doesnt install

Hello! I'm having an issue with Netflix, i am unable to play anything there at all. It always shows a message saying "firefox is installing components needed to play the … (read more)

Hello!

I'm having an issue with Netflix, i am unable to play anything there at all. It always shows a message saying "firefox is installing components needed to play the audio or video on this page" and refuses to load anything, showing an error, F7701-1003.

After some investigation, i found out that the issue is with Firefox not loading "Widevine Content Decryption Module provided by Google Inc.". I have seasrched and tried several troubleshooting processes, and was unable to find a solution. Refreshing, reinstalling, manually deleting the profile folder, all fails

Asked by kowaiser 2 months ago

Last reply by cor-el 2 months ago

I want to disable Ctrl+H keyboard shortcut (toggles History sidebar)

On my Firefox (in Linux, at least), doing Ctrl+H toggles the History sidebar (opening it on the left side, or, hiding the sidebar completely). How can I disable this? Fir… (read more)

On my Firefox (in Linux, at least), doing Ctrl+H toggles the History sidebar (opening it on the left side, or, hiding the sidebar completely).

How can I disable this?

Firefox 104.0.2 Linux Mint 20.3

Asked by Mozilla cheese 2 months ago

Last reply by smartsage77 2 months ago

  • حُلّت

Unable to Sign in with

I am unable to sign in with google on Firefox. I have disabled all my add-ons. Have popups turned on and still I cannot click on the lock in Google link on. I have also n… (read more)

I am unable to sign in with google on Firefox. I have disabled all my add-ons. Have popups turned on and still I cannot click on the lock in Google link on. I have also noticed that I am unable to sign in using Facebook on another website. Ity appears as if I am not getting pop-ups but I don't have popups turned off. I have restarted Firefox and still no joy.

Any help or advice would be greatly appreciated.

Asked by Emma 2 months ago

Answered by Emma 2 months ago

Export Chrome bookmarks to FireFox

I just installed Firefox. I looked at a few articles here that seem to be relevant to my issue, but they didn't get me anywhere. I just want to export bookmarks from Chr… (read more)

I just installed Firefox. I looked at a few articles here that seem to be relevant to my issue, but they didn't get me anywhere. I just want to export bookmarks from Chrome to Firefox.

TIA SweetTasha

Asked by SweetTasha 2 months ago

Last reply by jonzn4SUSE 2 months ago

  • حُلّت

Tabs not being restored when restarting Firefox

I have tried searching all self help topics. I have tried all available settings options. I have upgraded to the latest version 104.0.2. However, nothing seems to fix my … (read more)

I have tried searching all self help topics. I have tried all available settings options. I have upgraded to the latest version 104.0.2. However, nothing seems to fix my problem which is that Firefox will not restore my previously open tabs when I reopen it. This problem started a few weeks ago. I have selected [Open previous windows and tabs] I have selected [Firefox will remember History]

Can you please help

Thanks Fred

Asked by mjbmail32-reg 2 months ago

Answered by mjbmail32-reg 2 months ago

Do I take a performance hit if I use firefox dev build?

Hi! I want to use my own unsigned addon with my daily browsing. But I found out that firefox hates it's user base by making xpinstall.signatures.required option in about:… (read more)

Hi!

I want to use my own unsigned addon with my daily browsing. But I found out that firefox hates it's user base by making xpinstall.signatures.required option in about:config only available to dev builds.

If I use firefox dev build will I loose on performance? For example is it compiled with debug symbols that slow down code execution? And if so, is it somehow possible to get the release version of firefox where xpinstall.signatures.required is set false so that I would not loose because of dev build?

Asked by fdoywugozklvsndgax 2 months ago

Last reply by TyDraniu 2 months ago

  • حُلّت

can't open search in new tab

Running WIN10. I have used FF w Google for about 20 years, and always had new searches open in same window, new tab. Following recent refresh of FF, that seems to be not … (read more)

Running WIN10. I have used FF w Google for about 20 years, and always had new searches open in same window, new tab. Following recent refresh of FF, that seems to be not possible. Links open in new tab, but not searches. In about:config the browser.search.openintab setting is True

I have closed and reopened FF, and closed and reopened WIN10.

What might be over-riding this? Many thanks!

Asked by alexander4612 2 months ago

Answered by alexander4612 2 months ago

The sessionstore-backup Directory

I've just rebooted and I've lost two windows with thirty tabs, or something. When I started Firefox, there's nothing in the Recently Closed [Tabs, Windows] Reading onlin… (read more)

I've just rebooted and I've lost two windows with thirty tabs, or something.

When I started Firefox, there's nothing in the Recently Closed [Tabs, Windows]

Reading online, I see that Firefox should be writing some files to the sessionstore-backup directory, like these:

recovery.jsonlz4: the windows and tabs in your currently live Firefox session (or, if Firefox crashed at the last shutdown and is still closed, your last session) recovery.baklz4: a backup copy of recovery.jsonlz4 previous.jsonlz4: the windows and tabs in your last Firefox session upgrade.jsonlz4-build_id: the windows and tabs in the Firefox session that was live at the time of your last update

, but I only find recovery.jsonlz4 and recovery.baklz4 and both are tracking current time, which means they are getting data from the currently opened Firefox.

These are the only files I find in this directory.

Where are the other files supposed to have gone?

Asked by jhunterwu 2 months ago

Last reply by cor-el 2 months ago

  • حُلّت

Why do cookies persist after clicking "Clear Data"?

Hi Mozilla community, The Developer Tools -> Storage -> Cookies pane shows cookies currently being stored by Firefox. If I close my browser, these cookies are auto… (read more)

Hi Mozilla community,

The Developer Tools -> Storage -> Cookies pane shows cookies currently being stored by Firefox.

If I close my browser, these cookies are automatically deleted. However, if I follow the steps on [1], the cookies are still there, and don't get deleted. *Why?*

Thanks in advance!

Steps to reproduce:

- Start a new Firefox session
- Open Developer Tools -> Storage -> Cookies and see that the list is empty
- Go to youtube.com and click Accept All on the cookies popup
- Developer Tools -> Storage -> Cookies now shows a cookie from YouTube, as per the attached screenshot
- Go to Settings->Privacy & Security->Cookies and Site Data -> Clear Data -> Clear
- Go back to Developer Tools -> Storage -> Cookies and click on the refresh icon
- The YouTube cookie is still there
- However either of the following actions will correctly delete this cookie:

1) closing firefox (with Always Use Private Browsing Mode enabled) 2) manually deleting the cookie from the list in Developer Tools -> Storage -> Cookies


[1] https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Asked by tomchopin 3 months ago

Answered by cor-el 3 months ago

  • حُلّت

Font Size of main content on all sites renders at 13px after waking from sleep

All of a sudden, after waking my computer from sleep, I found that many websites in Firefox are displaying the main text content at 13px, ignoring font sizes specified in… (read more)

All of a sudden, after waking my computer from sleep, I found that many websites in Firefox are displaying the main text content at 13px, ignoring font sizes specified in CSS etc. I first discovered this on my organization's website, I thought it was a browser cache issue, but it has persisted. The text content on our front page is all the correct size, but everything on the website that is "main content" text that is not in a heading tag, like blog post or regular page content, is rendered at 13px. Other sites like Wikipedia load this way as well. In private mode, the issue disappears. In Chrome, the issue does not occur.

I have cleared all cookies, browser cache, site data, history, and the problem persists. I have checked the default font settings in Firefox, the checkbox saying websites should override the font settings is already checked. Zoom is set to 100%. I updated to the latest version in the course of restarting, and it didn't fix the issue either.

In the attached screenshot, the examples on the left are in regular Firefox windows. On the top right, a page on our site is displayed correctly in Firefox private mode. In the bottom right, Wikipedia is displayed correctly in Google Chrome.

Asked by zbCanAdv 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

FF update breaking sites

What is up with 104.0.2 (64-bit)?! It broke Outlook email and today it broke Tumblr. Outlook online had this error message for a few days and the space below photos in Tu… (read more)

What is up with 104.0.2 (64-bit)?! It broke Outlook email and today it broke Tumblr. Outlook online had this error message for a few days and the space below photos in Tumblr is usually white, now it's dark; can't read a thing! Both work fine in Chrome and Outlook is finally working again after a few days:

ErrorType: Component UTC Date: 2022-09-06T15:09:21.585Z Puid: 0003BFFD80C7CD78 Client Id: 36BD2265BBF94A368ACB6FD2CEF338F0 Session Id: b44c966a-8f33-4be3-a8e6-9e2f7e6118b6 Client Version: 20220826004.05 BE Server: CY4PR0701MB3666

Asked by karunaray 3 months ago

Last reply by TyDraniu 2 months ago

  • حُلّت

Font style and color displaying wrong except in a private window

Today, I noticed that fonts on sites look different than normal. At first I noticed that font looked smaller, but zoom is set to actual size. Then I noticed that while on… (read more)

Today, I noticed that fonts on sites look different than normal. At first I noticed that font looked smaller, but zoom is set to actual size. Then I noticed that while on a site with a black background the text was displaying as black also, making it impossible to read. I looked through the preferences and everything pertaining to fonts and colors appears to still be set to default. Next thing I tried was opening the same site in private window. While in the private window, the font and color appears as it should.

Any ideas how to fix this?

Asked by geek.jon 3 months ago

Answered by jscher2000 - Support Volunteer 3 months ago

DailyMail.Co.Uk And Autoplay: Issue Resolved

Maybe someone knows the answer to the following: When I visit Dailymail.co.uk, it shows a video clip (there is a link in the video box to play the 'full video') but there… (read more)

Maybe someone knows the answer to the following:

When I visit Dailymail.co.uk, it shows a video clip (there is a link in the video box to play the 'full video') but there is no audio:

https://www.dailymail.co.uk/news/article-11174031/Meghan-Markles-Archetypes-knocked-No-1-spot-Spotifys-podcast-rankings.html (3/4 down the page-It is a Meghan Markle video).

I am using Firefox and I went to the Autoplay option and selected 'Block Audio And Video.'

1. Is the clip 'still playing' because it is not 'technically' a full video or am I missing a detail?

Answer:

2. On Facebook, the 'GIF Videos' play automatically until I click the video (in order to stop it)-Why is that?

Answer:

Asked by Buddy2014 2 months ago

Last reply by Paul 2 months ago