منتدى دعم ”Firefox“

I'm using freshly-downloaded Firefox version 102.2 on a brand new laptop (Windows 11 Pro version 21H2), and every single extension is showing a "Installation aborted because the add-on appears to be corrupt" message when I try to install. I have tried checking for updates, quitting and reopening firefox, restarting my computer, refreshing firefox, uninstalling and reinstalling firefox, as well as any and all combinations of those. I've scoured these message boards and nothing is working for me. Please help!

I was checking to make sure I was using the correct version of Firefox browser. I ended up on a page that stated "It looks like you haven’t started Firefox in a while. Do you want to clean it up for a fresh, like-new experience? And by the way, welcome back!" It went on to ask if I would like to Refresh Firefox, just like it was brand new.

In the Menu option on any Firefox page I can get on it states: "Account Disconnected". I have been using Firefox just about every day for 3 years. What is going on. I didn't dare click on the "Refresh Firefox" tab because I have no idea what will happen. Will I lose everything, bookmarks, settings, etc.?

Please help

Did the file Upload?

I suddenly can't click the "copy song link" item in Spotify anymore. It worked fine last week and works normally in Chrome.

It also fails in Troubleshoot Mode and after clearing Startup Cache.

Firefox 102.0 (64 bit) on Windows 10

The New York Times is only partially loading with white space on the bottom. The same with article links. The ad blocker is off. I deleted the cookies. This just started happening a few days ago. Can go back from article to home page either. Other sites are working. NY Times works on Chrome.

I tried to access my Amazon Music account with Firefox v102. I received a message from Amazon that says "Update Firefox - We have upgraded and this browser version is no longer supported. Please update your browser or download our desktop player." when I try to access. I've deleted all cookies and history. I've tried with no add-ons (safe mode). Nothing seems to help. I'm running Windows 10 (64bit) build 19044 on a Thinkpad with 16GB RAM and 1TB SSD.

Amazon music works fine with any chromium browser. Is this another big-tech effort to clear out their competitors? I'm not going to download any application from these big-tech overloards!

Thanks,

The www.nzherald.co.nz website pages wont display using Firefox MacOS. Just comes up blank. The website works fine on other browsers and ios Firefox. Have tried deleting the cache.

This problem is causing my whole PC to stutter and LAG whenever I want to play games

here is a screenshots of the task manager

I tried to close it one by one by "end task" option but still, every time I open Firefox again these tabs or whatever they are are back and using memory more than any browser

On this page with an Atari emulator, I am unable to use its controls that use the Alt key, such as Alt+P to pause.

It works with another browser, or with a fresh profile.

I've tried disabling add-ons and trying it again, but it fails even after disabling each of them. It also doesn't even work in troubleshooting mode, and that seems kinda odd?

It may be some modified settings in my Firefox profile? Though if it is, I don't know what settings, nor how to fix it. What sorts of settings are retained even in troubleshooting mode?

Hello,

When I try to open Outlook by using Firefox it does not. (Installed MS Office 365). When I use Microsoft Edge it does open so I can read the messages. I cleared the cache and it works the first time but when I try to access it again, it does not work. It just not upload the message.

Thank you, Dorina Grossu

I've been using Dashlane for a long while. It stopped working, so I deleted it to try to solve the problem. When I tried to re-install it, it won't work. I just keep getting an error about it being corrupted. I've restarted the computer, closed Firefox. It's the same. Dashlane tried to trouble shoot with me, but they have not solved it either. It worked on Google Chrome, but I cannot get it to work on Firefox. Firefox is my browser! I need help to get Dashlane installed and working on it.

I get the following message in the event viewer once a day: The description for Event ID "1155" from source "Firefox Default Browser Agent" could not be found. What do I have to do to stop getting the message?

I noticed during a firmware download with the file extension .DAT that Firefox removed the extension. The file was not recognizable during an attempted firmware upgrade afterward. This is a new issue occurring sometime in the past several months, since last firmware update. Firefox preferences are set to download .DAT files. No other settings are listed for that file extension. I verified the issue points toward Firefox by checking the download with another web browser which completed the download with the extension.

I used to watch the TED videos using the links in their email. Then some time ago they stopped playing. It accesses the website and video but there is a circle going around and nothing happens. I tested the same on Microsoft Edge and it works. I do not like Edge and hopefully, you can solve this issue because it is important. I have looked at all the solutions online but they do not fix the problem. I use Windows 11 and everything is up to date.

After doing an update to Firefox (currently on 102.0.1), the settings for what happens when I click on a PDF file always seems to reset to 'save file', when what I want (and what I have to keep changing back to) is 'Always ask'.

Is this a known issue or is it something about my environment that causes this?

My system is running Windows 11 on an HP laptop with an AMD 7-5800U CPU and 8Gb of memory. [I'm posting this on my desktop machine which doesn't seem to exhibit the same behaviour - Windows 10 on an Intel 8500 CPU and 16Gb of memory]

thanks for any advice.

Alan

Yes, I read your post about stopping the repeated prompts for the master password. You say go to settings, stop using a master password, restart Firefox -- then sometime later, you could start using one again. Wow. Please. There are times when I do not want to enter the master word, even when going to sites for which I saved passwords. For one thing, I can leave my computer for a while, without having to restart Firefox, lest someone has access to all my sites. But the prompt -master password "required"- comes back again and again. It can be ignored, and I can go to any site and log in (it's not really "required"), but the prompt comes back, again and again. You've received several complaints about this. Please, why can't you do the simple programing task of an option the user can select, saying "don't ask again (until you restart Firefox)."

Thank you.

p.s. if you can't manage that, please change the existing prompt to more honestly read: "Enter your master password. Firefox thinks you're an idiot for not entering your master password, so even though it's not strictly required to sign in to web sites, we're going to ask you again and again, unless you go the trouble of stopping use of master word and then the trouble to restart it. Because that's how Firefox works, and our programmers don't know how, or we don't care enough, to give you the option to suspend this prompt."

Firefox 102.0.1 (Arch and Slackware 15)

Normal mode working fine no major complaints. However, Troubleshoot Mode is broken.

Arch: Browser goes to restart in safe mode. The window opens but no pages will load (local or remote). It looks like it is going through the motion (circular animation) but nothing ever loads. I have to get out of Troubleshoot Mode for pages to start loading.

Slackware: Browser goes to restart in safe mode but nothing else happens. No window opens. KSysGuard shows Firefox running with memory usage blank. I have to end process from KSysGuard.

Using DNS over HTTPS ADGuard and Don’t enable HTTPS-Only Mode

Arch: I tried using a new profile, refreshing Firefox, uninstalling and re-installing Firefox but the issue still occurs.

In Firefox I do log in to my account and sync in both Slackware and Arch.

Any thoughts? I can't seem to figure out why Troubleshoot Mode is not working. It was working. I just noticed it was not working anymore yesterday.

Tried downgrading Firefox to 101.0.1 and starting with a new profile but Troubleshoot Mode still did not work.

I'm not seeing any error messages in dmesg and I'm out of ideas.

Thanks

I have discovered a problem with Firefox updates when opening a Kaspersky Safe Money browser session.

In Firefox, Tools - Settings, Firefox Updates, it shows Firefox is being updated by another instance and the option to Check for Updates has been greyed out (screenshot attached).

When you use the Help, About Firefox option it also says that Firefox is being updated by another instance (see screenshot attached).

When you check the same Settings in the Safe Money 2nd session, it shows exactly the same information and you cannot update Firefox in any session.

In previous versions of Firefox, when you opened a 2nd session it said that Firefox was being updated by another instance and the option to Check for Updates was greyed out but you could still update Firefox in the main session.

This is not a problem when using Chrome or Edge so it must be related to Firefox so can anyone suggest anything to fix this or does it need Tech Support to look into it for fixing?

Thanks.