Showing questions tagged: اعرض كل الأسئلة

Cant update Firefox and Firefox is sending incorrect location to websites like Facebook and Craigslist

Hello. Running Mac OS 10.13.6 and Firefox 102.0.1. ll of a sudden I cannot update Firefox. When I download manually and install it does not run the new version. What's go… (read more)

Hello. Running Mac OS 10.13.6 and Firefox 102.0.1. ll of a sudden I cannot update Firefox. When I download manually and install it does not run the new version. What's going on?

Second...when I go to Facebook and show event near me it thinks I am in Washington State and not California and I cant seem to fix it. Also just logged into craigslist today and it gave me Washington State Seattle area? What is this all about?

Any help would be appreciated.

Jacques

Asked by jacqlennon 6 days ago

  • حُلّت

Why Firefox suddenly start to delete my history before 3 months ago

This story is a bit long, but please be patient. I have used firefox for over 10 years, it can keep about a year's or 1.5 year's history (randomly expiration). So, I save… (read more)

This story is a bit long, but please be patient.

I have used firefox for over 10 years, it can keep about a year's or 1.5 year's history (randomly expiration). So, I save places.sqlite per half year if I remember.

I have so many places.sqlite's backups. These backups proved that, in the past, firefox only delete some "expired" history records about one year ago or earlier in these years.

But suddenly Firefox started to only keep history in 3 months.

I save my profile in a path : "C:\Users\Admin\Documents\Firefox" and use -profile C:\Users\Admin\Documents\Firefox in shortcut.

And let's tell what happened(a bit complicated.)

I installed windows 10 in 24, July, in another harddisk. I entered the new windows, installed a firefox, and used my old profile as usual. It looks normal, until I returned to my old Windows 10, I noticed that, my history is kept for only three months and the left is gone.


I first thought that, the version in the new windows had wrong settings and deleted the old history, so I restored the backup, which is 2021.6.4-2022.7.24. But Firefox continued to delete my old "expired" history, after a while. This never happened before. (I am still in old windows now, from now on everything happened in old Windows 10)


Ok, I assumed that the new firefox in new windows 10 "comtaminated" my whole profile. After a really hard try I still can't find out what is the comtamination. So I created a brand new profile, copied:

all extensions and its settings, cookies, passwords, etc. just a few json and sqlite files.

And then I recovered the places.sqlite with my 2021.6.4-2022.7.24 version, which has about 60,000+ history.


And---guess what, firefox still deleted my old history.

This never happened before, for so many years.

Firefox used to delete "expired" history, that's true, but still can keep more than a year's records. But since I installed the new windows everything changed. I don't know why, and I don't even know their correlation between all these things.

I have to keep history more than a year because I need to check many records. 3 months is unacceptable.

Version: 102; which is months ago's version but it still delete my history! Actually I tried 100-104, same results.

I tried every possible idea, but it just delete my old history.

In conclusion, since the firefox(not international version, but local version by our country's official web) "comtaminated" my profile, I can no longer return the status that firefox keeps more than 1 years's record. I tried all possible methods, for example make a clean new firefox and only put my old places.sqlite(2021.6.4-2022.7.24) inside, but it just delete it to only 3 months left.

Everything sounds like magic. But I am a programmer too, and I don't believe magic. I checked the source code of history expiration. (decko-dev )(Yes, it doesn't have anyway to absolutely ensure preventing from deleting, but I can't find any code that just precisely keep 90 days' history, either.) I am not sure whether I found the right place.

My questions are below: 1. If firefox doesn't keep so many records all the time, then why I have so many backups with more than a timespan of 1+ years in these years(from firefox 20+ to now)? I used firefox for many years, I changed my profile or create new profile for so many times with so many versions, but none of them delete my history only 3 months left, at least give me one year+ left. 2.Did I correctly find the correct source code? 3.What triggered the firefox started to delete my "expired" history so precisely, only 90 days left? 4.I need a method to return to before 24.June, the time firefox history manager works well.

I am not local, so some words may be wierd, please forgive me. Any any information will help.

Asked by IceTemple 1 week ago

Answered by cor-el 1 week ago

Microsoft teams link opening in browser instead of application

Good day, I have appointments that utilize Microsoft Teams for the sessions. On my desktop PC (Windows 10) and my wife's laptop (also Windows 10) the links open up the Te… (read more)

Good day,

I have appointments that utilize Microsoft Teams for the sessions. On my desktop PC (Windows 10) and my wife's laptop (also Windows 10) the links open up the Teams app, and things work well. However on my new laptop (Windows 11, not my choice) the links open up inside of the browser and ALSO don't acknowledge the existence of the webcam, despite my telling the browser to work with it. Teams is installed on the computer.

Could someone please help me to either (or both) get teams to open in the application or get firefox to acknowledge that my webcam exists (other programs do work with it).

Thanks, Joe

Asked by joeachille 2 weeks ago

Last reply by jscher2000 - Support Volunteer 6 days ago

"Delete cookies and site data when firefox is closed" setting not remembered

"Delete cookies and site data when firefox is closed" setting not remembered - I have this ticked but when I restart Firefox, it is UNticked. I created a new clean profil… (read more)

"Delete cookies and site data when firefox is closed" setting not remembered - I have this ticked but when I restart Firefox, it is UNticked. I created a new clean profile, and the same thing happens with that. This started I think once I updated to version 102.0 64bit recently, and seems to have broken Twitter login - each time I have to go to settings, and clear history - after doing some experiments as to what bit of History needed clearing, it was the setting "offline site data" that was the critical one. Why won't Firefox, even in a brand new profile with no addons, REMEMBER that I have ticked ""Delete cookies and site data when firefox is closed" setting not remembered"? Firefox desktop, 102.0 64 bit, Windows 7. Thank you.

Asked by Robert 1 month ago

Last reply by cor-el 6 days ago

Automatic updates not updating

OS: Pop!_OS 22.04 LTS Firefox: 102.0.1 I have the above version of firefox installed on my machine. I had noticed that automatic updates weren't being installed and did a… (read more)

OS: Pop!_OS 22.04 LTS Firefox: 102.0.1

I have the above version of firefox installed on my machine. I had noticed that automatic updates weren't being installed and did a little digging. I removed the policies.json file, ran `sudo apt update` and `sudo apt upgrade`, and checked the software update store on my machine. None of these suggestions resolved the issue. I then noticed that whenever I would select `Automatically install updates (recommended)` and close firefox that the change would not persist.

I'm not entirely certain what the issue is at this point and any guidance would be much appreciated. Thanks in advance for your help!

Asked by surfninjas 1 week ago

Last reply by jonzn4SUSE 6 days ago

  • حُلّت

Getting certificate invalid error because of proxy Z-Scaler event though certificate is trusted

Hi, I have installed Z-Scaler proxy root CA certificate in Firefox for enabling SSL inspection. It works fine for most websites, but for google.com and a few others I get… (read more)

Hi,

I have installed Z-Scaler proxy root CA certificate in Firefox for enabling SSL inspection. It works fine for most websites, but for google.com and a few others I get every day a certificate invalid/not trusted error and I have to restart Firefox to get the error to go away. Any ideas of what I can do to improve this behaviour? Any configuration I missed?

It's very similar issue to https://support.mozilla.org/en-US/questions/1199797, except that when I restart Firefox it works.

Thanks in advance for your help

Asked by a_c_mercier 1 week ago

Answered by jscher2000 - Support Volunteer 1 week ago

Unexpected zooming

Occasionally, but not infrequently, my web page will suddenly zoom to some very large size, and I have to Command-scroll to change to a size I can use. Generally, I just… (read more)

Occasionally, but not infrequently, my web page will suddenly zoom to some very large size, and I have to Command-scroll to change to a size I can use. Generally, I just close and reopen the window. Any idea why this occurs?

Asked by JHarwood48 2 weeks ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Pending snap update

What does the popup message 'Pending update of Firefox snap. Please close the app to avoid disruptions.', mean because that message doesn't give enough information to fi… (read more)

What does the popup message 'Pending update of Firefox snap. Please close the app to avoid disruptions.', mean because that message doesn't give enough information to figure out what it means. I got that before when the last update happened and after that update every time I boot FF can't restore my tabs but I just click try again and it always works. Since I am getting the message again I thought I would try asking on the FF forums to find out what it means and maybe get the boot problem where FF can't restore the tabs when it first starts up fixed.

Kubuntu 22.04 last updated yesterday from all official Kubuntu/Ubuntu repos.

Asked by Steve7233 1 week ago

Last reply by jonzn4SUSE 1 week ago

Multi-account containers, multiple gmail accounts - signing out issue

I'm trying to keep my work gmail and personal gmail in separate containers. I've assigned mail.google.com and accounts.google.com to my Work container, and it works fine … (read more)

I'm trying to keep my work gmail and personal gmail in separate containers. I've assigned mail.google.com and accounts.google.com to my Work container, and it works fine in that container.

When I try to sign IN to my personal gmail in a personal tab, it still works fine if I select "Would you still like to open in this current Container?" -> "Open in container". But when I sign OUT, I get the same prompt multiple times and each opening a new tab. I believe this is because gmail does some redirecting during the sign-out process. If I don't go through all these container prompts, I don't get signed out.

I'm probably missing something obvious, but how exactly do I achieve different gmail accounts in different containers if they all use the same domain?

Cheers!

Asked by iainure56 3 weeks ago

Last reply by hrrigdon 1 week ago

Cannot log into Godaddy

Cannot log into godaddy.com. Error message is "Yikes! Something went wrong. Please, try again later." Works fine with Chrome, so have to believe it's in FF. Tried changi… (read more)

Cannot log into godaddy.com. Error message is "Yikes! Something went wrong. Please, try again later." Works fine with Chrome, so have to believe it's in FF. Tried changing various settings in Options/Privacy& Security. Anyone else having issues, or better yet, a solution??

Asked by peter616 2 weeks ago

Last reply by cor-el 1 week ago

Two step authetification

I'm trying to sign into/sync Firefox on a new phone. It keeps saying I need to get code from authenticator app. I don't have one! I try to scan IR code from computer, but… (read more)

I'm trying to sign into/sync Firefox on a new phone. It keeps saying I need to get code from authenticator app. I don't have one! I try to scan IR code from computer, but it still requires a code. Sometimes it says it is sending a code to my email address. It does not. I ask it to resend code but it never does. I am logged into Firefox on my computer, is there a way to turn off the authenticator or otherwise solve this problem?

Asked by ToastyMo 1 week ago

Last reply by cor-el 1 week ago

When I click on a LINK or if I right click on a LINK a NEW Window opens with the opened NEW Tab. Happens about 99% of the time.

I am running Apple OS High Sierra, 10.13.6 on an older iMac Mid 2011. My Preferences have always been set, or checked, General_Tabs "Open links in Tabs instead of NEW Win… (read more)

I am running Apple OS High Sierra, 10.13.6 on an older iMac Mid 2011. My Preferences have always been set, or checked, General_Tabs "Open links in Tabs instead of NEW Window."

The result is a Firefox screen full of Single Windows with Single Tabs. Some Windows I may continue to add Tabs to but most of the time I copy the link from the NEW Window and paste the link on the older Window. If I am in a hurry the result will be many many Opened NEW Windows with one or two NEW Tabs. See attachments. This has been going on for at least 6 months now.

Note your checkbox titled "Email me when someone answers the thread" does not work but please email me at "[email removed from public]".

Thanks in advance!

Andy

Asked by AndyHutch1947 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

how do I contact the programmers

I never encountered so many people hiding before. Where does it say how to contact the programmers for the browser code. I do not need to read about other persons problem… (read more)

I never encountered so many people hiding before. Where does it say how to contact the programmers for the browser code. I do not need to read about other persons problems, I just need to file a trouble report. It seems this is being blocked from public view. thanks, Bob

Asked by bob243546 1 week ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Googles Sites constantly intermittent

Hello, For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offlin… (read more)

Hello,

For several weeks now I've been experiencing issues with accessing google sites. YouTube videos will constantly display the "Connect to the internet. You're offline. Check your connection." error page. Additionally gmail and google drive will constantly give the "OOPs" error message. Sometime the page will load w constant refreshes but this is not ideal.

I've done the following:

Clear history/cookies Opening in troubleshoot mode Disable hardware acceleration Refresh/Reinstall

Have even tried the following articles: https://support.mozilla.org/en-US/questions/1377868 https://support.mozilla.org/en-US/questions/1376015

Still getting the same results. Not having any issues with edge/chrome. Does anyone have anything else that could be done?

Firefox Browser 102.0.1 (64 bit) Windows 10 OS

Asked by p12om3th3us 2 weeks ago

Last reply by jscher2000 - Support Volunteer 1 week ago

Firefox won't allow me to access ESPN Fantasy Football?

Let me first state that Firefox is the only browser I like to use. I hate IE, Chrome and most others. I use 64 bit version of Firefox and it is updated daily. The problem… (read more)

Let me first state that Firefox is the only browser I like to use. I hate IE, Chrome and most others. I use 64 bit version of Firefox and it is updated daily. The problem started when I joined a league for EXPN Fantasy Football using Firefox on my phone, which works fine. But it is a small screen and I would prefer to use my computer for many of the functions involved in Fantasy Football.

Problem is when I try to access ESPN's Fantasy Football using my computer I get an error message saying

You do not have permission to view this page. Go to the Fantasy Football Homepage. The Fantasy Football homepage loads just fine it's only when I try to access the league & my team info that I get this message? I called ESPN since it worked on my phone through Firefox and they say, of course, that it's a browser issue and there was nothing they could do. The young man I spoke to did try several things to make it work but it always failed. So here I am! Please help me! I really don't want to have to have IE 11 running on my computer! I haven't allowed a Microsoft browser on my computer in 15+ years! And Google should be charged with treason against the USA (in my honest opinion!) I won't allow Chrome on my computer either! Please help me get this working so I can enjoy Fantasy Football this year! Last year I was in a Yahoo league and had no problems. I rarely run across problems using Firefox, lets not start now? HELP!

Asked by MrBeepa 1 week ago

Controls in a game, that use the Alt key, aren't working?

On this page with an Atari emulator, I am unable to use its controls that use the Alt key, such as Alt+P to pause. It works with another browser, or with a fresh profile… (read more)

On this page with an Atari emulator, I am unable to use its controls that use the Alt key, such as Alt+P to pause.

It works with another browser, or with a fresh profile.

I've tried disabling add-ons and trying it again, but it fails even after disabling each of them. It also doesn't even work in troubleshooting mode, and that seems kinda odd?

It may be some modified settings in my Firefox profile? Though if it is, I don't know what settings, nor how to fix it. What sorts of settings are retained even in troubleshooting mode?

Asked by Sterrence 1 week ago

Last reply by Sterrence 1 week ago