Showing questions tagged:

How do I get my Bookmarks Back after FireFox was updated to 153?

My FireFox was updated to version 153 and all of my bookmarks are gone. I tried to restore them in Manage Bookmarks. But when i click on 'Import and Backup', then 'Rest… (read more)

My FireFox was updated to version 153 and all of my bookmarks are gone. I tried to restore them in Manage Bookmarks. But when i click on 'Import and Backup', then 'Restore', then click on 'choose file' nothing happens. I navigated to the directory "bookmarkbackups" and I can see several backups, one dated 08/06/2026. But how do I get Manage Bookmarks to see that file?

I tried to bookmark a current tab and it does not show up under Bookmarks. why can't I set a new bookmark? Are these issues related?

I'm on Windows 10.

For the Troubleshooting data, I manually open about:support and clicked on 'Copy text to Clipboard'. Then pasted that into the box below.

Solved 4

How do I keep my Sync data after resetting password?

I didn't know I need to keep a device on if I want to sync my old data. I read it thoroughly. This is annoying, I don't want to lose my Sync data from this because I didn… (read more)

I didn't know I need to keep a device on if I want to sync my old data. I read it thoroughly. This is annoying, I don't want to lose my Sync data from this because I didn't know. How do you guys retain your Sync data if I were to reset my password? My computer just got fixed and I don't like this greeting of where all my data like history and bookmarks flushed down because I wasn't signed-in in a device nor did I place a key or something.

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Firefox keeps crashing.

I finally found the solution! With help from my friends at Dell Computers, that is. The crash was due to the C: drive becoming overloaded with data. On advice, I purchase… (read more)

I finally found the solution! With help from my friends at Dell Computers, that is. The crash was due to the C: drive becoming overloaded with data. On advice, I purchased an USB portable hard drive and moved all the data not needed to be on the C:\ drive. It would be nice to have more than "common sense" to decide which files and folders are needed to run the computer nicely. If there is a book or manual that can list this for me, I'd buy it and check regularly. The computer now runs nearly like a new one and I'll be looking for a while before upgrading. Note that USB hard drives are relatively inexpensive, but need to be treated similar to the way most USB drives are (Don't just plug or unplug while the data is flowing). Storing unused files will pay off so that you don't get caught having to clean house at a very busy time. Enjoy...

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Reopen/remove a group tab

Hi, firefox: 153.0 Yesterday evening I put 3 tabs in a "group tab" I decided to call "ARS". This morning I don't see how I can re-open this group tab. Many topics speak a… (read more)

Hi, firefox: 153.0 Yesterday evening I put 3 tabs in a "group tab" I decided to call "ARS".

This morning I don't see how I can re-open this group tab. Many topics speak about a button "list all tabs". That button doesn't appear in my firefox (even when I have 50 tabs open). I tried the "customize" menu of firefox and "got back to factory setting", but it is still not there.

When I go to the contextual menu of a tab, I see that I can add it to a new container or the "closed group tab - ARS". When I do so for a tab, it closes. (I'm not sure it's normal.)

At this point, I really just want to remove the tab group (because I already re-opened the tabs... it took 5s, fixing the problem is now entering the 20'...) but I don't see how I can do it. It appears nowhere. I even "deactivated the group tab" feature and then reactivated it... the "ARS" group tab still appears in the "closed group tabs" submenu.

Thank you for the information.

Solved 6 79

Login Screen For Merrill Lynch Does Not Display Login Information

The Merrill Lynch login screen does not appear. Ad blockers are disabled; the problem does not appear with other browsers. Screenshots are attached for the same site usin… (read more)

The Merrill Lynch login screen does not appear. Ad blockers are disabled; the problem does not appear with other browsers. Screenshots are attached for the same site using FF and Edge. I asked this question a few weeks ago but never got an answer. I'm using FF 153.03 64-bit

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Firefox Going Grey

I'm having an issue where when you try to do things in-browser, Firefox freezes, puts up a grey screen and holds this way for a few seconds. Scrolling and video seem to t… (read more)

I'm having an issue where when you try to do things in-browser, Firefox freezes, puts up a grey screen and holds this way for a few seconds. Scrolling and video seem to trigger it most often. Repeatability is nominal; sometimes I have no problem, sometimes every action I try to take results in another fit of grey screens and freezing.

I'm using version 153.0.3 64bit on Windows 10.

Solved 3

can I install firefox somewhere other than my desktop

When I install FireFox, it automatically installs onto my desktop. My desktop is not for executables. it is for shortcuts to executables installed elsewhere. How can I ma… (read more)

When I install FireFox, it automatically installs onto my desktop. My desktop is not for executables. it is for shortcuts to executables installed elsewhere. How can I make FireFox install somewhere other than my desktop.

Solved 2

Importing from .csv file saved in UTF-8 with OpenOffice - FireFox rejects saying no column headers

Trying to import saved passwords from an OpenOffice file on Windows 11 but FireFox refuses saying there are incorrect or no column headers. When I open the file myself th… (read more)

Trying to import saved passwords from an OpenOffice file on Windows 11 but FireFox refuses saying there are incorrect or no column headers.

When I open the file myself there are column headers using UTF-8 ...... must they be in a sequence or something?! Specific headers?

FireFox Version 153.0.3 (64-bit)

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Firefox pinned tabs don't stay pinned.

On Firefox I have repeatedly pinned four tabs for websites that I use frequently. The pinned tabs disappear at unpredictable times, not necessarily when I re-open Firefo… (read more)

On Firefox I have repeatedly pinned four tabs for websites that I use frequently. The pinned tabs disappear at unpredictable times, not necessarily when I re-open Firefox.

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Use system print preview instead of Firefox

We recently had an update on our printer drivers and somehow this has swapped settings from the previous system print dialogue to "Firefox - Print". The Firefox print dia… (read more)

We recently had an update on our printer drivers and somehow this has swapped settings from the previous system print dialogue to "Firefox - Print". The Firefox print dialogue does not have print preview and I need to be able to see a print preview. I've noticed that this was an issue in the past and people have solved it by going into about:config and setting print.tab_modal.enabled to false, but this hasn't worked for me. I am asking this question because if I can't find a solution I will have to switch to Chrome so I can see a print preview and I would rather not. If there is another way to force the system print dialogue instead of Firefox, please let me know.

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Why does my computer keep telling me mazilla? Firefox is not responding?

Every thing will be working fine? And then I click on something, and it takes a long time. And then at the top of my prompt, it says Mozilla firefox is not responding. I'… (read more)

Every thing will be working fine? And then I click on something, and it takes a long time. And then at the top of my prompt, it says Mozilla firefox is not responding. I've been dealing with this for some time now. You can't figure it out. This is happening on my computer. Also I would update it the program and the very next day.There's a prompt asking me to upload again. I upgrade, and then I still get the same thing.Mazilla is not responding.

Solved 3

OS scroll bar visibility setting not read on page load in v153

For some scrollables, v153 doesn't respect the Mac OS setting to hide scrollbars unless scrolling on page load. If that OS setting is adjusted after the page is loaded, t… (read more)

For some scrollables, v153 doesn't respect the Mac OS setting to hide scrollbars unless scrolling on page load. If that OS setting is adjusted after the page is loaded, then the page respects it again until refresh, so there's apparently some sort of race condition going on where it's not reading the setting in time before the page loads?

This is not a problem in v152. I downgraded back to v152 and it's working again.

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Home display recent shortcoming

Hi, On previous releases of firefox I could load 8 items across the home display. After upgrading I can only get 5 items and I can't find a way to increase this. I'm a ne… (read more)

Hi, On previous releases of firefox I could load 8 items across the home display. After upgrading I can only get 5 items and I can't find a way to increase this. I'm a new user so maybe I'm just dumb but I would appreciate some help. linux/ubuntu/firefox desktop. mike_a

Solved 1

Been using VPN for month or so...absolutely love it...no more filthy mails...but cannot open it today.

VPN has been working like a charm...today I go in circles...it asks me to sign in...ok...screen says go to open screen and open VPN...I click there but VPN takes me back … (read more)

VPN has been working like a charm...today I go in circles...it asks me to sign in...ok...screen says go to open screen and open VPN...I click there but VPN takes me back to the original screen coming up first time today.

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