Showing questions tagged: اعرض كل الأسئلة
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SSL_ERROR_BAD_MAC_ALERT

A couple users at our site intermittently receive a SSL_ERROR_BAD_MAC_ALERT error when navigating to Google in Firefox. This happens in Version 99.0.1 (64-bit) on Windows… (read more)

A couple users at our site intermittently receive a SSL_ERROR_BAD_MAC_ALERT error when navigating to Google in Firefox. This happens in Version 99.0.1 (64-bit) on Windows 10 computers. When the issue occurs, users can navigate to other websites without issues. Navigating to Google in a different browser works no problem. Restarting the browser will resolve the issue. Clearing cookies and site data has no effect. Users can also refresh the page after some time and the issue will go away.

Any idea as to why this is happening?

Asked by krisa15 3 months ago

Answered by cor-el 3 months ago

Firefox Keeps Crashing After Update To Version 100

Ever since Firefox updated to the new version I've been having constant crashes. I've tried restarting in Safe Mood which doesn't help. Pretty much Firefox will open, say… (read more)

Ever since Firefox updated to the new version I've been having constant crashes. I've tried restarting in Safe Mood which doesn't help. Pretty much Firefox will open, say it's not responding, and then by the time it looks like it's about to restore my tabs it crashes. I had to do a refresh and transferred the backup files from an older session which worked, but then it eventually crashed again. I uninstalled and reinstalled Firefox and tried opening my older profile but it keeps happening. I really need to restore my previous session. There's nothing with my computer that seems to be causing it. I did have 2 windows open with about 8,000 tabs total which I'm sure could be part of the reason, but it never really had trouble before and only just started crashing since the update. Is there any way to fix this without starting over? I read that this is a bug that others have dealt with previously.

Some additional information. I'm on a 64-bit Windows 10 PC.

Startup Crash False Process Type parent MOZ_CRASH Reason (Sanitized) Failed to load critical module "resource://gre/modules/WebNavigation.jsm" Crash Reason EXCEPTION_BREAKPOINT Crash Address 0x00007ffb8c0f5135

Asked by TMan11 3 months ago

Last reply by umax 3 months ago

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When clicking “Play” on Roblox, it just opens a new tab and brings me to the homepage of Roblox.

So basically when I click “Play” on the Roblox website, it brings me to a new Roblox homepage tab. I know this isn’t really the place to be complaining about this, but I … (read more)

So basically when I click “Play” on the Roblox website, it brings me to a new Roblox homepage tab. I know this isn’t really the place to be complaining about this, but I can’t find ANYTHING on Reddit, the Roblox forums, or any other help website, leaving the Mozilla forums as a last resort.

Asked by Conrad Jordan 2 years ago

Answered by Conrad Jordan 2 years ago

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How do I default spellchecker to the primary Mac OS dictionary?

The built-in Firefox spellchecker is woefully inadequate. It's tagging very common words as misspelled. How do I point the spellchecker to the primary dictionary used by … (read more)

The built-in Firefox spellchecker is woefully inadequate. It's tagging very common words as misspelled. How do I point the spellchecker to the primary dictionary used by my computer (Mac OS)? Thanks in advance!

Asked by jwearley 2 years ago

Last reply by jwearley 1 year ago

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Firefox 77 opens to newtab page instead of homepage

When opening firefox it opens to newtab instead of my homepage which is Yahoo. If I click on the home button it will go to my homepage but I shouldn't have to do that eve… (read more)

When opening firefox it opens to newtab instead of my homepage which is Yahoo. If I click on the home button it will go to my homepage but I shouldn't have to do that every time. I have cleared the cache and it will work once or twice only then back to the newtab page.

Asked by densyl93 2 years ago

Answered by densyl93 2 years ago

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Can't log in my Firefox support account

I extremely triggered of this extremely incomfort Mozilla support. Recently I log in in f****n@ya.ru account and wrote a 2 massages to one of users. Now I want to log in … (read more)

I extremely triggered of this extremely incomfort Mozilla support. Recently I log in in f****n@ya.ru account and wrote a 2 massages to one of users. Now I want to log in and see are my massages answered and see THAT: "The email used with this Firefox Account is already linked in another profile.", "This account is not active. Please contact an administrator if you believe this is an error". contact the administrator - WHERE is administrator email or ANYTHING that give me a possibility to contact him?! In any non-extremely uncomfort site there's will be a link in "contact an administrator" for I'm not be forced to turn the world upside down in search of this administrator. But there's no link. Ok, I find "contact" button, see standart "contact" page for big companies with large text instead of 1-3 emails, Ctrl+F "administrator" - no matches. WHO should I contact if I have this problem, why this site so intricate?!! Why it's saying "CONTACT administrator" without GIVING CONTACTS of administrator?!! Why can't I log in my account?!!

Asked by Титан 2 2 years ago

Last reply by Kiki 1 year ago

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Lost all Bookmarks and Toolbar this morning

This morning I started Firefox (78) in Windows 10 Pro (10.0.18363) I got a red message saying that something was wrong with my Bookmarks and click here to fix Did that tw… (read more)

This morning I started Firefox (78) in Windows 10 Pro (10.0.18363) I got a red message saying that something was wrong with my Bookmarks and click here to fix Did that twice Tried to do a fix that removed and then reinstalled a couple of files (can't find the fix nor the files location) that didn't work although it did replace the files. Still no bookmarks I am logged into my Firefox and synch is on.

This, nor any of the other FAQ/Help have not worked https://support.mozilla.org/en-US/kb/recover-lost-or-missing-bookmarks

I have no restore ability either: https://support.mozilla.org/en-US/kb/restore-bookmarks-from-backup-or-move-them

i have no idea what happened thanks for any/all help

Asked by dravafox 2 years ago

Last reply by dravafox 1 year ago

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Firefox is not opening correctly

Hi today I opened my linux installation and Firefox is only getting a window with the text: <toolbarbutton id="UITourTooltipClose" class="close-icon" <… (read more)

Hi today I opened my linux installation and Firefox is only getting a window with the text:

             <toolbarbutton id="UITourTooltipClose" class="close-icon"
</pre>

I tried to run from the console with the --MOZ_LOG_FILE flag and the generated file has absolutely no text in it.

Some information about my system: kernel: Linux localhost.localdomain 5.7.7-1-default #1 SMP Wed Jul 1 19:03:27 UTC 2020 (cba119b) x86_64 x86_64 x86_64 GNU/Linux

OS: openSUSE 20200715

DE: KDE 5.72.0 / Plasma 5.19.3

Version: 78.0.2-1.1 (according to zypper info MozillaFirefox command)

Asked by Gresthol 2 years ago

Answered by FredMcD 2 years ago

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Frequent Firefox Crashes

I am very disappointed with Firefox because of VERY FREQUENT CRASHES! I have the following crash reports: bp-2544f95b-926b-4b8f-b0e1-6c9740200720 7/19/2020 8:43 PM bp-0… (read more)

I am very disappointed with Firefox because of VERY FREQUENT CRASHES! I have the following crash reports:

bp-2544f95b-926b-4b8f-b0e1-6c9740200720	7/19/2020 8:43 PM
bp-0b9fdd52-483e-4581-97d5-861d10200619	6/19/2020 4:06 PM
bp-5b3993e3-5adc-4e32-b802-ce4c20200619	6/19/2020 1:13 PM
bp-3c2a8dd5-3a51-47cc-8839-def410200405	4/4/2020 9:09 PM
bp-03a34b6a-6a74-4dd7-912e-1f13e0200720	7/19/2020 8:43 PM
bp-cdb8fe65-262e-4996-b7fe-49d5e0200720	7/19/2020 8:43 PM
bp-68d37e22-b489-4d63-8510-4a1590200720	7/19/2020 8:43 PM
bp-afc84b54-9e95-4cde-ba08-004910200720	7/19/2020 8:43 PM
bp-5bf341c1-bd41-4dca-8265-3317a0200720	7/19/2020 8:43 PM
bp-8be1cee7-a3c6-40d6-ba06-dad220200720	7/19/2020 8:43 PM
bp-30bdb348-5713-4934-afc7-23ade0200720	7/19/2020 8:43 PM
bp-9d81d0a3-2cb8-4924-97e3-add9e0200720	7/19/2020 8:43 PM
bp-bcccc6a2-4cf3-44ec-95db-690590200720	7/19/2020 8:43 PM
table end

I have run Firefox in Safe Mode, and I still get the crashes, often on a Checkout page after getting an order together. My software is updated to the latest versions available, and I have kept my security up to date. If we cannot find a fix to stop all this crashing, I'll have to give up on Firefox as being highly unreliable. Since I am totally blind, RELIABILITY IS VERY IMPORTANT TO ME!

Asked by Dave 2 years ago

Answered by cor-el 2 years ago

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New CSS styles not picked in Firefox.

I am building a website and, for the last couple of days, when I make changes to the CSS file they are no longer being picked up by the browser by which I mean they aren'… (read more)

I am building a website and, for the last couple of days, when I make changes to the CSS file they are no longer being picked up by the browser by which I mean they aren't displayed in the web page nor in the developer tools inspector.

They are visible in Chromium browser and dev tools.

I have cleared the cache and refreshed the page to no avail. It is only when I restart the browser that the new style rules take effect in the browser and show up in the dev tools.

Asked by mt3ch 2 years ago

Answered by cor-el 2 years ago

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Clearing chace on refresh not working anymore

Hi, I'm a web designer, I love firefox for develop my projects, one of the things that I love is that when i change a property value and I reload the page (F5) file css a… (read more)

Hi,

I'm a web designer, I love firefox for develop my projects, one of the things that I love is that when i change a property value and I reload the page (F5) file css are ever updated,

Only in some cases with .js files I had to use ctrl+F5,

but now every modify I do then I hat to use ctrl+F5, why??

Asked by Alessio Paoletti 2 years ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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bycelebian

hi, i'm following a lot of guides to get rid of bycelebian.com redirect (at every pc startup a firefox session appears with a random page redirected from the bycelebian.c… (read more)

hi,

i'm following a lot of guides to get rid of bycelebian.com redirect (at every pc startup a firefox session appears with a random page redirected from the bycelebian.com website) but without success.

how can i remove this odd firefox calamity?

thank you!

Asked by barbatil81 1 year ago

Last reply by FredMcD 1 year ago

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Virtual Tours (included images) not loading in page

Hello, My clients have a problem with our virtual tours. This problem not is at all clients, buts is. I imported to this topic , screen image. If you looking on this, yo… (read more)

Hello, My clients have a problem with our virtual tours. This problem not is at all clients, buts is. I imported to this topic , screen image. If you looking on this, you see virtual tour but in backgroung show you is only gray background. Some elements you can view but image still not loading.

Can you tell me where the problem is? Console is nothing tell me.

This is link to virtual tour.

https://sb360.online/xkidqk?

In my browser this tour i exelent show me. Evrything is loading at my monitor. But in small groups clients this bug is showing.

This problem showing at version 79. In the earlier version, this problem does not exist.

Sorry for my english :)

Asked by arkadiusz.stencel 1 year ago

Last reply by arkadiusz.stencel 1 year ago

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firefox keeps spiining

can someone help me solve this problem? I have tried all I could but cant come up to the solution, when Firefox keeps spinning after a few minutes of working well-see the… (read more)

can someone help me solve this problem? I have tried all I could but cant come up to the solution, when Firefox keeps spinning after a few minutes of working well-see the pic attached

Asked by emucox 2 years ago

Last reply by FredMcD 1 year ago

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Firefox browser on windows 10 forgetting recent sessions after update (of firefox)

My windows 10 is forcing me to update windows. If i ignore the warnings. it just kills my unsaved work and restarts my computer. To make it worse. After I start Firefox a… (read more)

My windows 10 is forcing me to update windows. If i ignore the warnings. it just kills my unsaved work and restarts my computer. To make it worse. After I start Firefox again is starts to update too. And after the update all my Open tabs and session info is completely killed. The first time it was annoying. be now it is a reason to go back to an other browser. The last time i checked i was still the owner of my laptop. and not Microsoft and not Mozilla!

If this bug is not fixed I uninstall Firefox. I need a browser i can rely on. not just doing what it wants.

M

Asked by SmartThinker 1 year ago

Last reply by FredMcD 1 year ago

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Firefox ESR crashes at watching videos with "alsa_stream_get_position: Assertion `delay >= 0' failed"

hello, i have a Raspberry Pi 4 with 4GB and Raspberry Pi OS installed. (2020-05-27-raspios-buster-armhf.zip) when i use the stock Firefox ESR (installed via sudo apt inst… (read more)

hello, i have a Raspberry Pi 4 with 4GB and Raspberry Pi OS installed. (2020-05-27-raspios-buster-armhf.zip)

when i use the stock Firefox ESR (installed via sudo apt install firefox-esr) and watch videos (e.g. on Youtube, Vimeo, ...), Firefox does crash some times. according about:crashes, i already have submitted about 60 crash reports.

but watching the reports one thing is missing. when i open firefox from the console i can see some output, that is not appearing in the reports.

... firefox-esr: /build/firefox-esr-RgOFaD/firefox-esr-68.11.0esr/media/libcubeb/src/cubeb_alsa.c:1255: alsa_stream_get_position: Assertion `delay >= 0' failed. ExceptionHandler::GenerateDump cloned child 3366 ExceptionHandler::SendContinueSignalToChild sent continue signal to child ExceptionHandler::WaitForContinueSignal waiting for continue signal... Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Exiting due to channel error. Failed to open curl lib from binary, use libcurl.so instead Firefox ESR crashes when playing videos on Raspberry Pi OS (Debian)

during watching videos in firefox there is more different output to see that seems to be harmless. but always and only this line is printed to console, just befor Firefox crashes: firefox-esr: /build/firefox-esr-RgOFaD/firefox-esr-68.11.0esr/media/libcubeb/src/cubeb_alsa.c:1255: alsa_stream_get_position: Assertion `delay >= 0' failed. so i assume this is the main reason, why Firefox crashes on my system.

any idea how i can get these issue fixed? at the moment when i want to watch videos reliable i am be forces to use the external VLC Player by copy the url to VLC - at least for Youtube videos. but i want to watch videos from other web pages as well and i prefer to watch videos in firefox directly.

Asked by beta-tester 1 year ago

Answered by beta-tester 1 year ago

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Cannot load local .html file

running windows 10 FF version 79 Trying to open a local file that I use as a home page I can open it in chrome, explorer, pale moon Says access is denied … (read more)

running windows 10 FF version 79

Trying to open a local file that I use as a home page I can open it in chrome, explorer, pale moon

Says access is denied

Asked by bamache93 1 year ago

Last reply by jscher2000 - Support Volunteer 1 year ago

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Spelling checker does not work at all in text area

Hi I have read all the solutions suggested for helping solve problem with spelling checker tried a fix but to no help. Here is the problem, when i right click the mouse t… (read more)

Hi

I have read all the solutions suggested for helping solve problem with spelling checker tried a fix but to no help.

Here is the problem, when i right click the mouse to get access to language for spell checking, I do not get the alternatives that include selection of language. This happens in the text area but not in the address area where I can see the option of selecting the language and hence even being able to spell check.

I have tried selecting the language in Outlook, gmail, creating a post in LinkedIn and elsewhere and all I get is nothing.

Incidentally, writing here was ok without any issues.

So, friends out there, please help me solve this one

kind regards

Edward

Asked by edsev 1 year ago

Last reply by FredMcD 1 year ago