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"Update Available" message keeps popping up.

Does the "Update Available" popup screen shown in the uploaded image come from Firefox? It keeps coming back it seems every time I open Firefox. I clicked "Update" a few … (read more)

Does the "Update Available" popup screen shown in the uploaded image come from Firefox? It keeps coming back it seems every time I open Firefox. I clicked "Update" a few times, but Firefox never got updated, as far as I can tell. I tried turning off NordVPN but that does not allow an update to occur. Now I just click "Dismiss" if I need to see what's behind the popup. You have to click either "Update" or Dismiss" to get it to go away. There is no "x" at the upper right on the popup screen, which would allow you to close the screen without clicking either "Update" or "Dismiss". I worry that by clicking on either I am downloading some malware. William F Briel

Asked by wfpb94 4 weeks ago

Answered by FredMcD 3 weeks ago

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Firefox wont load pages, Get VCRUNTIME140_1.dll Not Found Errors

I got a new Lenovo Laptop and cant get Firefox to load a webpage. Here's what happens and what I've done 1. I install Firefox and during install get error below, VCRUNTI… (read more)

I got a new Lenovo Laptop and cant get Firefox to load a webpage. Here's what happens and what I've done 1. I install Firefox and during install get error below, VCRUNTIME140_1.dll Not Found. I then click OK and Firefox Installs but when I load it no webpages will come up just a black screen no indications it is even trying to load the page, no error message. It does nothing. Cant even open Google.com 2. I looked in MS forums and they say to install Visual C++. Did every x86 and X64 version I could find. Still have the problem even after uninstalling Firefox and reboot. 3 Have McAfee, and took Firefox off the Safe list then put it back on. 4. Went to try and find the file but can't on a reputable website. So I looked for this file on my Dell Laptop and Asus Desktop. Both have Firefox installed and it works fine. Get this, NONE of my other two computers have that exact file name anywhere. VCRUNTIME140_1.DLL! They have 140.DLL and a few other 140.dll with different variation but no 140_1.dll? So how does Firefox run on 2 other computers without this DLL but not on this new one? They are all Windows 10 Would appreciate any help. Seems to be a Firefox or Lenovo Issue just not sure. If anyone know how to get the DLL from MS let me know.

Asked by Mark M 4 weeks ago

Answered by cor-el 4 weeks ago

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installing newest firefox on linux mint

I am using Linux Mint 6.0.3.1 , and my Mozilla Firefox version is 77.0.1 . My Firefox will not update, neither automatically nor when prompted. When I go to all the pag… (read more)

I am using Linux Mint 6.0.3.1 , and my Mozilla Firefox version is 77.0.1 . My Firefox will not update, neither automatically nor when prompted. When I go to all the pages for downloading and installing the newest Firefox, I am always able to download a package, which appears as a folder labeled " firefox-89.0.2.tar.bz2 " but then I cannot install it, it just appears as a folder full of files that will not run. I have tried following the command lines in the terminal that these pages claim will make the new version run, but I always just get a response like "no such command" or "no file exists." Shouldn't there be some relatively simple and reliable path to just get firefox 89 onto my computer?

Asked by samuel.biagetti 1 month ago

Answered by cor-el 1 month ago

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upgrading Firefox browser then imporrting old version's bookmarks

I now have two versions of Firefox Browser installed. the new version allows me to import bookmarks from Edge and Chrome, but not from the old Firefox. how can I do tha… (read more)

I now have two versions of Firefox Browser installed. the new version allows me to import bookmarks from Edge and Chrome, but not from the old Firefox. how can I do that please? thanks, all. bob oh, I am on windows 8.1 and FF 89.0

Asked by robert.d.sommer 1 month ago

Answered by robert.d.sommer 1 month ago

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Open Tabs drop-down missing after upgrade

I just upgraded to Firefox 89.0.2 from a very old version of Firefox and noticed that the Open Tabs drop-down is missing. This is the symbol that appeared on the far rig… (read more)

I just upgraded to Firefox 89.0.2 from a very old version of Firefox and noticed that the Open Tabs drop-down is missing. This is the symbol that appeared on the far right end of the open tabs that allowed me to see all of the open tabs in a drop down list with the entire tab name showing. How can I get this back?

Asked by caryr 1 month ago

Answered by cor-el 1 month ago

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[Firefox 89] Unusable after Update due to Large Blank Rectangle on Top of Websites

System Elementary OS 5.1 (Ubuntu 18.04) Nvidia 465 driver Tried with Firefox from Ubuntu repos and Flathub Problem Since the update, I have this rectangle (see picture) o… (read more)

System Elementary OS 5.1 (Ubuntu 18.04) Nvidia 465 driver

Tried with Firefox from Ubuntu repos and Flathub

Problem Since the update, I have this rectangle (see picture) on all websites, even the settings. This makes Firefox unusable.

What I already tried

  1. Numbered list item Started Firefox in Troubleshoot-Mode, where everything works normal. Nice.
  2. Numbered list item EDIT: I also tried the "Refresh Firefox" option, with no success
  3. Numbered list item I purged the Firefox install and removed all configs, addons etc. on disk (removed /usr/lib/mozilla, ~/.mozilla, /etc/firefox). Sadly, the Problem is still there.

So it works in Troubleshoot-Mode with my personalized Firefox version as well as a clean install, but never outside of Troubleshoot-Mode.

Question As a clean Firefox (see above) seems to work as intended, how do I reproduce this behavior outside of Troubleshoot-Mode? What changes between Troubleshoot-Mode and regular mode? Any advice?

Asked by Jo 1 month ago

Answered by FredMcD 1 month ago

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Restoring Firefox data from a computer that crashed

My old computer crashed but I have access to the entire hard drive on my new laptop. I'd like to restore Firefox on the new laptop exactly as it was on the old laptop (b… (read more)

My old computer crashed but I have access to the entire hard drive on my new laptop. I'd like to restore Firefox on the new laptop exactly as it was on the old laptop (bookmarks, tabs, etc.). All of the help articles talk about restoring from a backup, but I never made a backup since I obviously didn't know my computer was going to crash. Which files do I need to access from old hard drive and move to my new hard drive so that everything looks the same as before? Any help would be appreciated.

Asked by markmanassee 1 month ago

Answered by ·´¯`·...¸>-)))º> ~dbben 1 month ago

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about:profiles doesn't "Open Directory" from a profile

Under an "about:profiles" profile, selecting the "Open Directory" button opens my Linux "Document Viewer" with an "Unable…" warning; expected because that's not what Docu… (read more)

Under an "about:profiles" profile, selecting the "Open Directory" button opens my Linux "Document Viewer" with an "Unable…" warning; expected because that's not what Document Viewer is for.

This could be exactly as predicted in my preferences, but I didn't find any means to redirect that button action at a different helper. I expected it to routinely use my default file manager application and this was a surprise. All I could find searching for the issue focuses on URLs which isn't my problem; I can enter (or copy/paste) the displayed path beside that button okay as "file:///…," so I can call that the workaround.

How is this button action set? Is it a simple thing buried somewhere in the settings?

Asked by SkyHook 1 month ago

Answered by SkyHook 1 month ago

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McAfee flagged a trojan in win64/en-CA/Firefox Setup 89.0.1.exe

Hi, I got a McAfee report on the first machine that I tried to deploy this file. Firefox Setup 89.0.1.exe contains the GenericRXAA-AA!92712AE6AC5F Trojan. Undetermined cl… (read more)

Hi,

I got a McAfee report on the first machine that I tried to deploy this file.

Firefox Setup 89.0.1.exe contains the GenericRXAA-AA!92712AE6AC5F Trojan. Undetermined clean error, OAS denied access and continued. Detected using Scan engine version 6200.9189 DAT version 10008.0000.

I scanned the file with on VirusTotal and verify the hash. It doesn't bring up anything.

Does someone know anything about this?

Thanks.

Asked by mabelisle 1 month ago

Answered by jscher2000 1 month ago

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VCRUNTIME140_1.dll

Bonjour, Suite à la dernière mise à jour de Firefox, j'ai sans cesse le message d'erreur VCRUNTIME140_1.dll introuvable. Conseil de réinstallation de l'application etc. J… (read more)

Bonjour, Suite à la dernière mise à jour de Firefox, j'ai sans cesse le message d'erreur VCRUNTIME140_1.dll introuvable. Conseil de réinstallation de l'application etc. J'ai beau faire une désinstallation complète et un nettoyage puis une réinstallation, rien n'y fait. J'ai toujours le même message depuis plusieurs jours. Et c'est énervant ! Je suis obligé de naviguer sur Edge et je n'aime pas du tout. Merci de m'aider. Bonne journée. Philippe

Asked by Jésus est un hyppie 1 month ago

Answered by cor-el 1 month ago

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Firefox 89.0.1 Checksum

I downloaded Firefox 89.0.1 via Microsoft Edge from the regular mozilla.org site. I was redirected to this site after the download started: https://cdn.stubdownloader.ser… (read more)

I downloaded Firefox 89.0.1 via Microsoft Edge from the regular mozilla.org site.

I was redirected to this site after the download started: https://cdn.stubdownloader.services.mozilla.com/builds/firefox-stub/de/win/[...]/Firefox%20Installer.exe

I was confused when I saw, that the sha256 checksum mismatched with the one in the repository. Also after multiply downloads from the mentioned site, I recognized all installation files had different checksums.

Is this a bug or a malicious firefox download? Or smth else?

Thanks in advance.

Asked by MaxTheSaxguy 1 month ago

Answered by TyDraniu 1 month ago

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Cannot download anything from Hulu, Amazon Prime, Kanopy or Hoopla. What gives?

Hi...for 3 days I've been unable to download anything from Hulu, Amazon Prime, Kanopy or Hoopla. Instead there's the message repeatedly about Firefox installing component… (read more)

Hi...for 3 days I've been unable to download anything from Hulu, Amazon Prime, Kanopy or Hoopla. Instead there's the message repeatedly about Firefox installing components to make it possible to download---anything. "Please try again later." I am not happy.

Asked by Lindita 1 month ago

Answered by FredMcD 1 month ago

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Installation under W10/64 not working

Installation in German language under W10 Home 64bit. VCRUNTIME140_1.dll not found, installation interrupted. Firefox seems to be installed, but totally unresponsive (no … (read more)

Installation in German language under W10 Home 64bit. VCRUNTIME140_1.dll not found, installation interrupted. Firefox seems to be installed, but totally unresponsive (no files, no websites, not even parameters). Any known measures? Thanks!

Asked by otto.schulz 1 month ago

Answered by TyDraniu 1 month ago

  • Locked

How to switch from Firefox Extended Support Realese to Firefox Standard realese!

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1341279. Please follow up there, thanks.] I recently started using Firefox on my Mac … (read more)

[Locked as a duplicate of https://support.mozilla.org/en-US/questions/1341279. Please follow up there, thanks.]

I recently started using Firefox on my Mac

Asked by Keshawn Vasu 1 month ago

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Session transfer

I've managed multiple profiles, and used the profile manager for years. Usually, when I want to update/replace a session from one profile to another, these are the files … (read more)

I've managed multiple profiles, and used the profile manager for years.

Usually, when I want to update/replace a session from one profile to another, these are the files I transfer.

When I launch the profile, it should open to the same tab as in the previous profile, and the tab count should be the same. That is, until today.

No matter what I try with the new profile, the same old session keeps coming up.

Asked by noel_envode 1 month ago

Answered by jscher2000 1 month ago

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Unable to see download progress if the download is initiated from a pop up window

I work with a site from where I can download content only from a pop up window, but when I do click on the download it does not show progress. However, in my regular wind… (read more)

I work with a site from where I can download content only from a pop up window, but when I do click on the download it does not show progress. However, in my regular window(non pop up) when I download any content I see the download progress. Is there a way to enable download progress icon in the pop up window toolbar?

Asked by Alwin Doss 1 month ago

Answered by jscher2000 1 month ago

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BackUp issu

Dear Firefox community, I do not know why you are not solving your browser-short time memory loss problem! When I download a video / file, the internet is disconnected in… (read more)

Dear Firefox community, I do not know why you are not solving your browser-short time memory loss problem! When I download a video / file, the internet is disconnected in the middle, and it takes a while to connect, then the download starts again from 0%! It wastes both my time and the internet. If the power connection is disconnected while downloading again - I don't get any backup of that file when I connect to the internet after the power connection is restored ...! However, other browsers have this advantage. I like Firefox a lot, but this short time memory loss system bothers me a lot. I hope to fix this issue in the next update. Humayun Rashid from-BANGLADESH

Asked by humayun3330 1 month ago

Answered by humayun3330 1 month ago