Showing questions tagged: اعرض كل الأسئلة
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FF 88/widevine bug with Amazon prime videos not playing HD 1080p

Whenever I play a video on amazon prime thru FF 88 it is SD. When I go to the options for video it says HD is unavailable even if best is selected. When the video first p… (read more)

Whenever I play a video on amazon prime thru FF 88 it is SD. When I go to the options for video it says HD is unavailable even if best is selected. When the video first plays the HD icon will come up for about a second, but faded, than go away right after. Usually when it does that it becomes solid white and shows HD at 1080. I'm using Win 10 64-bit Pro 20H2.

When I try watching the same videos in Chrome I have no issues and the content plays fine in HD 1080p.

I tried removing all history, refreshing FF, uninstalling and re-installing my NVIDIA drivers but same issue. I am on 88.0. No add ons or themes. Just default FF after refresh. Nothing helps.

I have seen other reports of widevine crashing but I dont have that issue. FF just wont play Amazon video in HD anymore.

Edit:

After trying some things and completely uninstalling firefox from system and all folders I finally got Amazon to play HD 1080p content again, but only a short while.

For some reason on refreshed or completely new installs of FF 88 amazon would have issues and only play SD. Even if all folders were deleted before install. When I installed the previous version of FF to 87 content was once again playing back at HD 1080p. I than updated to 88 and it was ok but only for a bit.

Even though FF 87 installed and updated widevine, FF version 88 would update it again a short while later but the version numbers of widevine (4.10.2209.1) stayed the same. Whatever version 88 is doing to widevine it seems to cause a conflict preventing Amazon from playing videos in HD content.

Edit 2:

From my other computer which had not updated to 88 yet had widevine version 4.10.1582. I took all those files and replaced the ones in the folder for 4.10.2209.1. I have updates disabled for widevine now and Amazon is playing HD 1080p once again with no issues. So whatever the update did with widevine it is definitely causing a conflict with playing back HD 1080p content on Amazon Prime video.

Asked by arugula 2 months ago

Answered by SUMOsJR 2 months ago

Is Widevine Content Decryption Module freezing Firefox 88 after exiting sleep mode?

For days I was noticing that, after exiting sleep mode for at least a couple hours, Firefox would open up with the spinning wheel and would be completely frozen. Frequen… (read more)

For days I was noticing that, after exiting sleep mode for at least a couple hours, Firefox would open up with the spinning wheel and would be completely frozen. Frequently I'd have to reboot and re-open in Safe Mode, because it wouldn't force quit. Then I'd disable the plugins when I had it open. But eventually I had to re-activate this plugin in order to stream content. I don't know 100% if this is causing the problem. Is anyone else having issues with this plugin and if so, is there a simple way to fix/debug?

Asked by brianwflood 2 months ago

Last reply by cor-el 2 months ago

Widevine CDM plug-in issue. I can not stream any video, please help

The error message is 'The widevine CDM plugin has crashed'. I see preferences/ extensions and themes/ plug ins and it seems like the widevine CDM plug-in was automaticall… (read more)

The error message is 'The widevine CDM plugin has crashed'. I see preferences/ extensions and themes/ plug ins and it seems like the widevine CDM plug-in was automatically updated, what should I do. Please I tried every setting, its urgent, help me please ?

Asked by HenricuzHotmail 2 months ago

Last reply by cor-el 2 months ago

HD video is not watched in my Firefox browser

When I watch Amazon and Netflix videos, I am not getting the broadcast I need to get full hd ? I added the problem I experienced in the attachments as a photo.Is there a … (read more)

When I watch Amazon and Netflix videos, I am not getting the broadcast I need to get full hd ? I added the problem I experienced in the attachments as a photo.Is there a solution to this problem I am experiencing? I don't want to give up my Firefox browser. Thank you for your answers.

Additional Note: Monitor and HDMI cable I use Full HD Suitable accessories

Asked by Parzival 2 months ago

Last reply by arugula 2 months ago

Audio and video choppy with Amazon Prime Video - 88.0 Win 10

After Firefox update 87 to 88 Amazon prime video services developed playback issues. Issue developed immediately after update. Issue is confined to Amazon only, other vid… (read more)

After Firefox update 87 to 88 Amazon prime video services developed playback issues. Issue developed immediately after update.

Issue is confined to Amazon only, other video streams (Youtube, Bitchute, etc., are not affected.

Audio is intermittent static/distortion, along with video skipping.

Audio playback is fine if playing while viewing a different tab displaying a static web page, after re-selecting Amazon tab issue is immediate.

Issue is not present in other browsers such as Chrome.

No changes were made in Firefox settings, or win 10. Router, Internet connection all OK.

DRM enabled.

OpenH264 ver. 1.8.1.1 - enabled

and

Widevine ver. 4.10.2209.1 - enabled

Firefox was set to run in refresh, troubleshoot mode, clearing the startup cache - no difference.

Please advise how to fix or rollback to version 87?

Thank You

Tom

Asked by bullriver 2 months ago

Last reply by bullriver 2 months ago

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Widevine CDM Update Schedule

Widevine will revoke Widevine Content Decryption Module which is earlier than ver 4.10.2209.0. https://www.widevine.com/news Google has already released new version of CD… (read more)

Widevine will revoke Widevine Content Decryption Module which is earlier than ver 4.10.2209.0. https://www.widevine.com/news

Google has already released new version of CDM. However, the version on Firefox 88.0b7 is still 4.10.1582.2. You can check on the following menu: [Add-ons and Themes]>[Plugin]>[Widevine Content Decryption Module]

My questions are: 1. When is new Widevine CDM coming to Firefox? 1. Can Add-on Manger provide this update to older Firefox?

Asked by otoguro 3 months ago

Answered by TyDraniu 3 months ago

Firefox is installing components needed to play the audio or video on this page. Please try again later.

Every time I try to play music on Spotify I get this message and I tryed everything in the book to fix it. Firefox is installing components needed to play the audio or vi… (read more)

Every time I try to play music on Spotify I get this message and I tryed everything in the book to fix it. Firefox is installing components needed to play the audio or video on this page. Please try again later. nothing seems to work. how can this be fixed?

Asked by iggy67 3 months ago

Last reply by jscher2000 3 months ago

Amazon Prime Video not loading

Hi, I'm not sure what has happened but my Firefox browser no longer plays Amazon Prime Videos; quite simply the "play video" links don't work. I've played with the DRM s… (read more)

Hi,

I'm not sure what has happened but my Firefox browser no longer plays Amazon Prime Videos; quite simply the "play video" links don't work. I've played with the DRM settings, refreshed Firefox via the support options, and have installed the latest version of the browser. I'm running a Win10 desktop. Netflix works fine and Amazon Prime Video works fine through MS Edge, but I can't figure this one out. Does anyone have any suggestions that I could try?

Thanks and Regards

Matt Whitehead

Asked by mwhitehead87 5 months ago

Last reply by Hithills 3 months ago