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Firefox doesn't work anymore after Update 43.0.3

After Update Firefox crashes: AdapterDeviceID: 0x0166 AdapterDriverVersion: 9.17.10.2843 AdapterSubsysID: 21f517aa AdapterVendorID: 0x8086 Add-ons: %7B972ce4c6-7e08-4474-… (read more)

After Update Firefox crashes:

AdapterDeviceID: 0x0166 AdapterDriverVersion: 9.17.10.2843 AdapterSubsysID: 21f517aa AdapterVendorID: 0x8086 Add-ons: %7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:43.0.3 AvailablePageFile: 5823606784 AvailablePhysicalMemory: 5365653504 AvailableVirtualMemory: 3675844608 BIOS_Manufacturer: LENOVO BlockedDllList: BreakpadReserveAddress: 49414144 BreakpadReserveSize: 67108864 BuildID: 20151223140742 CrashTime: 1451463726 EMCheckCompatibility: true EventLoopNestingLevel: 1 FramePoisonBase: 00000000f0de0000 FramePoisonSize: 65536 InstallTime: 1451462675 Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0166, AdapterSubsysID: 21f517aa, AdapterDriverVersion: 9.17.10.2843 Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x0def, AdapterSubsysID2: 21f517aa, AdapterDriverVersion2: 9.18.13.2702DWrite? DWrite+ D2D1.1? D2D1.1+ D2D? D2D1.1V? D2D1.1V+ D2D+ D3D11 Layers? D3D11 Layers+ ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384} ProductName: Firefox ReleaseChannel: release SafeMode: 0 SecondsSinceLastCrash: 125 StartupTime: 1451463718 SystemMemoryUsePercentage: 36 TelemetryEnvironment: {"build":{"applicationId":"{ec8030f7-c20a-464f-9b0e-13a3a9e97384}","applicationName":"Firefox","architecture":"x86","buildId":"20151223140742","version":"43.0.3","vendor":"Mozilla","platformVersion":"43.0.3","xpcomAbi":"x86-msvc","hotfixVersion":null},"partner":{"distributionId":null,"distributionVersion":null,"partnerId":null,"distributor":null,"distributorChannel":null,"partnerNames":[]},"system":{"memoryMB":8011,"virtualMaxMB":4096,"isWow64":true,"cpu":{"count":8,"cores":4,"vendor":"GenuineIntel","family":6,"model":58,"stepping":9,"l2cacheKB":256,"l3cacheKB":6144,"speedMHz":2395,"extensions":["hasMMX","hasSSE","hasSSE2","hasSSE3","hasSSSE3","hasSSE4_1","hasSSE4_2"]},"os":{"name":"Windows_NT","version":"6.3","servicePackMajor":0,"servicePackMinor":0,"installYear":2014,"locale":"de-DE"},"hdd":{"profile":{"model":"SAMSUNG MZ7TD256HAFV-000L7","revision":"DXT04L6Q"},"binary":{"model":"SAMSUNG MZ7TD256HAFV-000L7","revision":"DXT04L6Q"},"system":{"model":"SAMSUNG MZ7TD256HAFV-000L7","revision":"DXT04L6Q"}},"gfx":{"D2DEnabled":true,"DWriteEnabled":true,"adapters":[{"description":"Intel(R) HD Graphics 4000","vendorID":"0x8086","deviceID":"0x0166","subsysID":"21f517aa","RAM":null,"driver":"igdumd64 igd10umd64 igd10umd64 igdumd32 igd10umd32 igd10umd32","driverVersion":"9.17.10.2843","driverDate":"8-21-2012","GPUActive":true},{"description":"NVIDIA NVS 5400M ","vendorID":"0x10de","deviceID":"0x0def","subsysID":"21f517aa","RAM":1024,"driver":"nvd3dumx,nvwgf2umx,nvwgf2umx nvd3dum,nvwgf2um,nvwgf2um","driverVersion":"9.18.13.2702","driverDate":"9-1-2013"}],"monitors":[{"screenWidth":1920,"screenHeight":1080,"refreshRate":50,"pseudoDisplay":false}],"features":{"compositor":"none","d3d11":{"status":"available","version":45056,"warp":false,"textureSharing":true,"blacklisted":false},"d2d":{"status":"available","version":"1.1"}}}},"settings":{"addonCompatibilityCheckEnabled":true,"blocklistEnabled":true,"isDefaultBrowser":true,"e10sEnabled":false,"telemetryEnabled":false,"isInOptoutSample":false,"locale":"de","update":{"channel":"release","enabled":true,"autoDownload":true},"userPrefs":{"browser.cache.disk.capacity":1048576,"browser.newtabpage.enhanced":true}},"profile":{"creationDate":15895,"resetDate":16799},"addons":{"activeAddons":{},"theme":{"id":"{972ce4c6-7e08-4474-a285-3208198ce6fd}","blocklisted":false,"description":"Das Standard-Theme.","name":"Standard","userDisabled":false,"appDisabled":false,"version":"43.0.3","scope":4,"foreignInstall":false,"hasBinaryComponents":false,"installDay":16798,"updateDay":16798},"activePlugins":[{"name":"Adobe Acrobat","version":"15.9.20069.28170","description":"Adobe PDF Plug-In For Firefox and Netscape 15.9.20069","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/pdf","application/vnd.adobe.pdfxml","application/vnd.adobe.x-mars","application/vnd.fdf","application/vnd.adobe.xfdf","application/vnd.adobe.xdp+xml","application/vnd.adobe.xfd+xml"],"updateDay":16708},{"name":"Google Update","version":"1.3.29.1","description":"Google Update","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-vnd.google.update3webcontrol.3","application/x-vnd.google.oneclickctrl.9"],"updateDay":16776},{"name":"NVIDIA 3D VISION","version":"7.17.13.2702","description":"NVIDIA 3D Vision Streaming plugin for Mozilla browsers","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/mozilla-3dv-streaming-plugin"],"updateDay":15946},{"name":"NVIDIA 3D Vision","version":"7.17.13.2702","description":"NVIDIA 3D Vision plugin for Mozilla browsers","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["image/jps","image/pns","image/mpo"],"updateDay":15946},{"name":"Nitro PDF plugin for Firefox and Chrome","version":"8.0.7.3","description":"Nitro PDF plugin for Firefox and Chrome","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/pdf"],"updateDay":15662},{"name":"Microsoft Office 2013","version":"15.0.4514.1000","description":"The plugin allows you to have a better experience with Microsoft SharePoint","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-sharepoint","application/x-sharepoint-uc"],"updateDay":16092},{"name":"Silverlight Plug-In","version":"5.1.40728.0","description":"5.1.40728.0","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-silverlight","application/x-silverlight-2"],"updateDay":16643},{"name":"Microsoft Office 2013","version":"15.0.4703.1000","description":"The plugin allows you to have a better experience with Microsoft Lync","blocklisted":false,"disabled":false,"clicktoplay":false,"mimeTypes":["application/vnd.microsoft.communicator.ocsmeeting"],"updateDay":16525},{"name":"Adobe Acrobat","version":"15.9.20069.28170","description":"Adobe PDF Plug-In For Firefox and Netscape 15.9.20069","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/pdf","application/vnd.adobe.pdfxml","application/vnd.adobe.x-mars","application/vnd.fdf","application/vnd.adobe.xfdf","application/vnd.adobe.xdp+xml","application/vnd.adobe.xfd+xml"],"updateDay":16708},{"name":"Java(TM) Platform SE 8 U45","version":"11.45.2.14","description":"Next Generation Java Plug-in 11.45.2 for Mozilla browsers","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-java-applet","application/x-java-bean","application/x-java-vm","application/x-java-applet;version=1.1.1","application/x-java-bean;version=1.1.1","application/x-java-applet;version=1.1","application/x-java-bean;version=1.1","application/x-java-applet;version=1.2","application/x-java-bean;version=1.2","application/x-java-applet;version=1.1.3","application/x-java-bean;version=1.1.3","application/x-java-applet;version=1.1.2","application/x-java-bean;version=1.1.2","application/x-java-applet;version=1.3","application/x-java-bean;version=1.3","application/x-java-applet;version=1.2.2","application/x-java-bean;version=1.2.2","application/x-java-applet;version=1.2.1","application/x-java-bean;version=1.2.1","application/x-java-applet;version=1.3.1","application/x-java-bean;version=1.3.1","application/x-java-applet;version=1.4","application/x-java-bean;version=1.4","application/x-java-applet;version=1.4.1","application/x-java-bean;version=1.4.1","application/x-java-applet;version=1.4.2","application/x-java-bean;version=1.4.2","application/x-java-applet;version=1.5","application/x-java-bean;version=1.5","application/x-java-applet;version=1.6","application/x-java-bean;version=1.6","application/x-java-applet;version=1.7","application/x-java-bean;version=1.7","application/x-java-applet;jpi-version=1.8.0_45","application/x-java-bean;jpi-version=1.8.0_45","application/x-java-vm-npruntime","application/x-java-applet;deploy=11.45.2","application/x-java-applet;javafx=8.0.45"],"updateDay":16549},{"name":"Java Deployment Toolkit 8.0.450.14","version":"11.45.2.14","description":"NPRuntime Script Plug-in Library for Java(TM) Deploy","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/java-deployment-toolkit"],"updateDay":16549},{"name":"Shockwave Flash","version":"20.0.0.267","description":"Shockwave Flash 20.0 r0","blocklisted":false,"disabled":false,"clicktoplay":false,"mimeTypes":["application/x-shockwave-flash","application/futuresplash"],"updateDay":16798},{"name":"Citrix Online Web Deployment Plugin 1.0.0.104","version":"1.0.0.104","description":"Citrix Online App Detector Plugin","blocklisted":false,"disabled":false,"clicktoplay":true,"mimeTypes":["application/x-col-application-detector"],"updateDay":16629}],"activeGMPlugins":{"gmp-gmpopenh264":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1},"gmp-eme-adobe":{"version":null,"userDisabled":false,"applyBackgroundUpdates":1}},"activeExperiment":{},"persona":null}} Theme: classic/1.0 Throttleable: 1 TotalPageFile: 9742172160 TotalPhysicalMemory: 8399994880 TotalVirtualMemory: 4294836224 URL: about:crashes Vendor: Mozilla Version: 43.0.3 Winsock_LSP: MSAFD-Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

MSAFD-Tcpip [UDP/IP] : 2 : 2 :  
MSAFD-Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
MSAFD-Tcpip [TCP/IPv6] : 2 : 1 :  
MSAFD-Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
MSAFD-Tcpip [RAW/IPv6] : 2 : 3 :  
RSVP-TCPv6-Dienstanbieter : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
RSVP-TCP-Dienstanbieter : 2 : 1 :  
RSVP-UDPv6-Dienstanbieter : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
RSVP-UDP-Dienstanbieter : 2 : 2 :  
MSAFD RfComm [Bluetooth] : 2 : 1 : %SystemRoot%\system32\mswsock.dll

useragent_locale: de

Diese Meldung enthält Informationen über den Status der Anwendung zum Zeitpunkt des Absturzes.

Asked by MRokus 4 years ago

Answered by philipp 4 years ago

  • Solved
  • Archived

Firefox is crashing every time short after opening it

Hi, everytime I open Firefox it crashes after a few seconds. Also opening it in save mode will not stop Firefox to crash. The refurbishing function and reinstall Firefox … (read more)

Hi, everytime I open Firefox it crashes after a few seconds. Also opening it in save mode will not stop Firefox to crash. The refurbishing function and reinstall Firefox doesn't help.

My "Absturz-ID" is bp-e1f2c22f-07c7-44b0-a784-bb30e2151229

Can somebody please help me?

Thanks!

Asked by gerhard.hans.mueller 4 years ago

Answered by philipp 4 years ago

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  • Archived

Firefox only starts as admin

Since today my Firefox always crashes if I'm starting it. It won't crash if I'd run it as administrator. I've already tried running in safe mode (crashes too) disabl… (read more)

Since today my Firefox always crashes if I'm starting it. It won't crash if I'd run it as administrator.

I've already tried

  • running in safe mode (crashes too)
  • disabling my anti-virus software
  • re-installing Firefox

So I'm out of ideas at the moment. Everything was fine until today, I didn't change anything! Thanks for reading, SHooDoX!

Asked by SHooDoX 4 years ago

Answered by SHooDoX 4 years ago

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  • Archived

Firefox crashes

Can not make Firefox work. Every time I open it, it crashes. Do not know why, just started today. Tried reloading, did not fix. Cleaned PC of virus's with two different … (read more)

Can not make Firefox work. Every time I open it, it crashes. Do not know why, just started today. Tried reloading, did not fix. Cleaned PC of virus's with two different cleaning softwares. Re-downloaded Firefox again. Still doesn't stay open, just crashes. Crash ID: bp-73e69ce0-e837-431b-9e30-83e322151229. Any ideas?

Asked by JVanW 4 years ago

Answered by philipp 4 years ago

  • Solved
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Firefox crashes in Safe Mode upon starting

Version: 43.0.3 After reinstalling and complete restore Firefox crashes right after starting, even in Safe Mode. Crash information attached. Any hints on debugging furthe… (read more)

Version: 43.0.3 After reinstalling and complete restore Firefox crashes right after starting, even in Safe Mode. Crash information attached. Any hints on debugging further are appreciated :-)

Asked by Upietz 4 years ago

Answered by philipp 4 years ago

  • Archived

Firefox still crashes after reinstallation

Dear all, I have a Problem with Firefox. It was running for years on my PC. Since today, without any changes on the System (except possible automatic updates), it is alwa… (read more)

Dear all, I have a Problem with Firefox. It was running for years on my PC. Since today, without any changes on the System (except possible automatic updates), it is always crashing about 3 seconds after starting. This is the case in regular mode, safe mode and even after reinstallation of Firefox.

The crash-ID is as follows: bp-ba4c1a10-1f2e-4fac-9f4a-128492151229

OS is Windows 7 Ultimate

Do you have any ideas?

Thanks in advance!

Asked by superenra 4 years ago

Last reply by ideato 4 years ago

  • Solved
  • Archived

Crashes by starting Firefox

Dear Madam and Sirs, my crash ID is bp-133be77c-0242-4771-840b-28d212151229. Today we tried to start Firefox by different persons here in our Office. So we clicked on the… (read more)

Dear Madam and Sirs,

my crash ID is bp-133be77c-0242-4771-840b-28d212151229.

Today we tried to start Firefox by different persons here in our Office. So we clicked on the button for the Browser and an Update installed itself. When the Update was finished it wasn't possible to start Firefox again. All of our users got a Crash message. I'm not able to verify my E-Mail address as you pleased me by mail. After click on https://support.mozilla.org/en-US/users/activate/1299360/9cfb9691f2851fcd682d43ef374aac0743ec98c0?reg=aaq I've gotten the next crash message. Our Support uninstalled Firefox but wasn't able to reinstall the program. They tried to fix it five times but without success.

We have no idea what happened and hope you can help us.

Thanks, Annette

Asked by Annette70 4 years ago

Answered by ideato 4 years ago

  • Solved
  • Archived

Firefox always crashes 2 seconds after starting it.

Absturz-ID: bp-0cceb464-2725-450f-923e-9729c2151229 Had never Problems with Firefox before. Did a Windows update, but ist still not working. No programms were installed o… (read more)

Absturz-ID: bp-0cceb464-2725-450f-923e-9729c2151229

Had never Problems with Firefox before. Did a Windows update, but ist still not working. No programms were installed or changed at this Moment.

Asked by Khelith 4 years ago

Answered by Scribe 4 years ago

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  • Archived

Firefox crashes

Crashes; have tried reloading, still crashing, can not open in safe mode either Crash ID: bp-1d7e28b9-c6de-45fa-ba58-2d94d2151229 Crash ID: bp-73e69ce0-e837-431b-9e30-83e… (read more)

Crashes; have tried reloading, still crashing, can not open in safe mode either Crash ID: bp-1d7e28b9-c6de-45fa-ba58-2d94d2151229 Crash ID: bp-73e69ce0-e837-431b-9e30-83e322151229 Crash ID: bp-64160585-705a-4683-bc4e-050492151229 Crash ID: bp-cbcf042e-0d64-4e9e-bd2a-392102151228 Crash ID: bp-a59c7d75-b505-4686-ab6f-76c442151228

thank you!

Asked by JVanW 4 years ago

Last reply by FredMcD 4 years ago

  • Archived

Firefox does'nt work anymore / bp-3a825fe1-a064-4fed-9d26-f11462160101

My Firefox doesn't work anymore, I have GDATA and saw that there is a problem with the new Firefox version. But I cant follow the instructions, because my GDATA version i… (read more)

My Firefox doesn't work anymore, I have GDATA and saw that there is a problem with the new Firefox version. But I cant follow the instructions, because my GDATA version is a server based version and I cant do these recomendations...

This is the number of my protocol bp-3a825fe1-a064-4fed-9d26-f11462160101


Best wishes

Asked by FrankSchmitz 4 years ago

Last reply by philipp 4 years ago

  • Archived

Firefox se reinicia

Crash ID: bp-c8c10e26-5b12-4f35-b192-1d3c52151230 Crash ID: bp-ad12f3c0-aef0-4494-9d74-ed08b2151230 tengo w7, el problema es que se reinicia mozilla firefox lo desinstale… (read more)

Crash ID: bp-c8c10e26-5b12-4f35-b192-1d3c52151230 Crash ID: bp-ad12f3c0-aef0-4494-9d74-ed08b2151230

tengo w7, el problema es que se reinicia mozilla firefox lo desinstale y lo volvió a instalar SIN la opción de mantenimiento, actualice java y adobe, descargue nuevamente la actualización demozilla y nada. en la parte de arriba los dos id de copie de los fallos

en modo seguro de Windows si abre mozilla

Asked by rosmel 4 years ago

Last reply by philipp 4 years ago

  • Archived

Firefox crashes about 5 seconds after starting

Firefox crashes about 5 seconds after starting. Starting firefox in safe mode doesn't change anything. Error still appears after a clean reinstall (removing all temporary… (read more)

Firefox crashes about 5 seconds after starting. Starting firefox in safe mode doesn't change anything. Error still appears after a clean reinstall (removing all temporary registry entries, folders and app-data folders).

Crash-ID is: bp-e7065110-d50a-491e-b1f3-32cdb2160115

Could you please give me some advise how to solve that problem?

Kind Regards, Michael

Asked by mpaterno 4 years ago

Last reply by philipp 4 years ago